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Technology
DIRECTV and Guest-tek™ Announce Strategic Relationship
DIRECTV | November 13, 2014
Calgary, Alberta and El Segundo, Calif., - Nov. 13, 2014 - Guest-tek, one of the largest integrators of HD free-to-guest, IPTV, HSIA and Voice services for the hotel market and DIRECTV, one of the world's leading providers of digital television entertainment services, have formed a strategic relationship to deliver more advanced technology, expanded programming selection and cost savings to hotels across the country. As a result of this strategic relationship, hotels of all sizes will realize advantages such as savings through DIRECTV's channel rate card and upgrades to the Com2000, which delivers more features in a smaller size head-en...
CheckMate™ Launches Guest Engagement Platform with Leading Global Travel Brands
CheckMate | November 12, 2014
Includes Expedia, Kayak, Travelocity, Orbitz, TripCase, and Concur Growing Company Brings Together Hotels, OTAs, and Corporate Agencies to Accelerate Mobile Hotel Check In and Strengthen Customer Relationships SAN FRANCISCO - November 12, 2014 - CheckMate, the award-winning start-up that is revolutionizing the hotel check-in, today announced the official availability of its Guest Engagement Platform with several leading travel partners that are now utilizing this growing service, including Expedia, Kayak, Travelocity, Orbitz, TripCase, and Concur. With the CheckMate platform, travel distributors can strengthen their brand by offering cu...
High-End Hotels Choose Software Providers Over Design Agencies
Pedro Colaco | November 11, 2014
Hotel software companies are proving to be a cost and time effective solution when it comes to hotels' website design by Pedro Colaco In 2011, Marc Andreessen proclaimed that software was eating the world, with a global technological and economic shift in which software companies were prepared to take over large swatches of the economy. Some of the biggest companies in the world were - and still are - software companies. Google, the world largest direct marketing platform and Skype, the fastest growing telecom company (which was bought by Microsoft for $8.5 billion), are some examples of major business being run on software and deliver...
Which City’s Hotel Cuisine Reigns Supreme in Southeast Asia?
Wego | November 11, 2014
Singapore, 11 November, 2014 - Jakarta, Kuala Lumpur and Singapore have more in common than close proximity and easy flight connections, they're also renowned for their distinctive culinary flavours which attract foodie-loving travellers from right around the world. Wego, the leading travel search site in the Asia Pacific and Middle East, along with big data review partner TrustYou, examined hotel culinary review comparisons for the three Southeast Asian capitals, for the past 12 months. The reviews were split into a variety of categories that received the most mentions from millions of verified guest reviews collected by TrustYou. The ...
Hotelogix Offering FREE Cloud-Based PMS
Hotelogix | November 11, 2014
First-of-its-kind program offered by a cloud PMS provider is enabling small- and mid-sized hotels to operate their Business via Hotelogix's new "Freemium" program [SAN JOSE, CALIF. - NOVEMBER 11, 2014] - Independent hotels and small- to medium-sized group properties can now enjoy the benefits of a cloud-based property-management system from Hotelogix at no cost. Through its new "Freemium" program, Hotelogix will give one user license of its premium cloud-based PMS to any hotel owner wishing to experience a simplified, yet robust system in a SaaS environment. The company raised venture capital from Accel Partners...
Industry Leader Jules Sieburgh Joins Puzzle Partner Team
Puzzle Partner | November 10, 2014
Energizing New Technologies Changing the Hospitality and Travel Space Toronto, CA, - November 10, 2014 Puzzle Partner continues to expand with the announcement that hospitality technology industry icon Jules Sieburgh, CHTP, has joined their team. Mr. Sieburgh will be advising promising future technologies on strategies, VC funding and advancing angel investments. The arrival of Mr. Sieburgh, in addition to the recent addition of Seth Christian, supports the vision of growing the firm's depth of services for technology startups. Mr. Sieburgh has more than three decades of notable accomplishments in the hospitality and travel industry, mo...
Cendyn/ONE™ Earns Industry Accolades for Web Marketing Excellence in Two Awards Competitions
Cendyn/ONE: | November 10, 2014
Cendyn/ONE honored with five awards, including three WebAwards from the Web Marketing Association and two W3 Awards from the Academy of Interactive and Visual Arts Boca Raton, Fla. - Nov. 10, 2014 - Cendyn/ONE™ has gained national recognition by claiming top honors in two highly competitive awards competitions for the hotel digital marketing industry. Cendyn/ONE's talented design and development team brought home a total of five awards for their outstanding work for clients in the hotel and lodging industry, for entries in the Web Marketing Association's 2014 WebAwards and the W3 Awards, sponsored by the esteemed Academy o...
The Edgewater Selects Infor for Hospitality-Specific Financial Management
The Edgewater | November 10, 2014
Infor SunSystems to Support Strategic Business Decisions with In-Context Analytics NEW YORK - Nov. 10, 2014 - Infor, a leading provider of business application software serving more than 73,000 customers, today announced that The Edgewater has selected Infor SunSystems to benefit from an integrated, industry-specific application for financial management. A historic hotel located in downtown Madison, Wis., The Edgewater chose Infor SunSystems because of its hospitality-focused accounting functionality and ability to meet the hotel's needs right out-of-the-box without requiring extensive customization. Its combination of usability and fle...
Jubliee Hotels Group, LLC New Owner of Hotel Memphis
BuildCentral | November 10, 2014
Hotel-Online and BuildCentral Have Updated 173 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. November 10, 2014 - Hotel-Online and BuildCentral have reported 173 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Crowne Plaza Portland-Lake Oswego (Lake Oswego, OR) The Heritage House Resort (Little River, CA) Adoba Hotel...
Cyber Monday is Almost Here – Are Hoteliers Ready for the Largest Online Shopping Day of the Year?
the Author and HeBS Digital | November 10, 2014
HeBS Digital Generated 30:1 Return for a Hotel Client with a Cyber Monday Campaign By Sara O'Brien Online shoppers spent $1.74 billion dollars on Cyber Monday last year, making it the largest online shopping day in history. This year Cyber Monday is on December 1, which is perfect to generate revenues for the slow months of Q1 2015! By offering potential guests a highly valued special package including discounted rooms and / or onsite add-ons, hoteliers can watch the revenue pour in this December 1st. The main goals of the Cyber Monday campaign are to: Increase Revenue: The property's special package will encourage potential guests to...
Agilysys and B4Checkin Partner to Offer Web Booking Engine to Visual One™ PMS Customers
Agilysys | November 10, 2014
Solution Increases Conversion Rates, Drives Incremental Revenue, Boosts Loyalty ALPHARETTA, GA. and HALIFAX, NS - Nov. 10, 2014 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software and services, and B4Checkin, Inc., a developer and provider of cloud-based hospitality software solutions, today announced a partnership agreement whereby Agilysys will offer the B4Checkin booking engine to its Visual One™ PMS customers. The B4Checkin booking engine is a highly interactive online booking solution that drives conversions and provides superior property merchandising. The solution ha...
Groupize Solutions Launches Long Awaited Instant Group Bookings for Hotels
Groupize Solutions | November 10, 2014
The first automated group booking engine and mobile app available to empower hotels to take control of their online small group and SMERF business Boston, MA, - (November 10, 2014) Groupize Solutions, the leading online group booking platform for independent hotels, resorts, and chains, is pleased to announce the Instant Book version of their Group Booking Engine (GBE) as well as the introduction of the Groupize Hub mobile platform. Now organizers of reunions, weddings, tours, sports trips, family vacations and more can shop, book and manage their small group reservations in real-time on hotel websites and their mobile devices. "The ind...
Build Better Business Relationships with Intelligence On-Demand
UniFocus | November 9, 2014
Are you walking around your operations and visible to your teams and customers? What would it be like if you could communicate immediately with employees from the floor? Technology is much more than a convenience, it is a sheer necessity to excel. True mobile solutions share intelligence on demand enhancing business relationships. This communication of knowledge improves the quality of service and customer satisfaction for your brand. Revolutionize how your teams engage with each other and with customers by partnering with UniFocus. Utilizing our innovative mobile technologies builds lasting and loyal relationships, boosting both profit...
Airline Hotels Selects CheckMate Mobile Guest Engagement Platform for Nine Properties
Airline Hotels | November 7, 2014
Beyond Mobile Check-In; Access to Guest Data, Real-Time Feedback and TripAdvisor History Drive Personal Interaction, Revenue and Loyalty Across All Properties for Award Winning Hotel Group San Francisco, CA (November 7, 2014) CheckMate, the leading mobile check-in and guest engagement platform for hotels, resorts and chains, announced they are welcoming Airline Hotels to their growing list of clients. With both independent and branded properties located across the country, Canada's award winning Airline Hotels recently celebrated their 40th anniversary and are among the first Canadian companies to partner with CheckMate. "Our guests des...
VisitEngland Engages nSight Travel Intelligence to Understand Online Travel Consumers
nSight | November 7, 2014
NASHVILLE, TN - November 7, 2014 - nSight, the leader in online consumer shopping intelligence for the travel industry, today announced that VisitEngland, the national tourist board for England, has contracted to use the nSight Business Intelligence (BI) Dashboard and nCompass Reporting solutions to gain insight into how travellers shop and book. England is a unique destination and a real powerhouse in global tourism. It represents 84 percent of the total UK visitor economy worth £106 billion, and supports 2.6 million jobs. "We're excited to be working with VisitEngland," said Richard Maradik, Founder of nSight For Travel. "As the domi...
Mobile Key Poised to Dominate 2015 Landscape; OpenWays Experts Ready to Help Hotels Implement
OpenWays | November 7, 2014
Study reveals that 38% of hotels will feature keyless entry by enabling travelers to use their smartphones as room keys next year; OpenWays Mobile Key, deploying to 10,000+ guestrooms since 2009, works today with 100% of mobile phones and is a cost-effective upgrade to existing hotel door locks Los Angeles - NOVEMBER 7, 2014 - The third annual Customer Engagement Technology Study 2014 reports that an effective use of mobile technologies is contributing positively to the guest experience and overall satisfaction, and introducing self service across every phase of the guest lifecycle is helping to enhance loyalty and customer satisfaction...
Cornell “Cyborg” Study Focuses on the Combination of Technology with Customer Service
The Center for Hospitality Research | November 5, 2014
Ithaca, NY, November 5, 2014 - As the hotel industry ramps up its use of technology for guest service, a nagging question involves whether technology improves guest satisfaction, or whether technology gets in the way. A new study from the Cornell Center for Hospitality Research (CHR) demonstrates how to combine technology with personal service to maintain guest satisfaction. The study, "Cyborg Service: The Unexpected Effect of Technology in the Employee-Guest Exchange," by Michael Giebelhausen, is available at no charge from the CHR. "My colleagues and I have conducted several studies intended to find when guests like interacting with t...
Hilton Garden Inn Atlanta Airport North Installs Event Module with FlyteBoard for Guest Information
Flyte Systems | November 5, 2014
Flyte Systems Event Module Integrated with FlyteBoard Provides Cost-Effective, Easy to Use One-Stop Property Information Station that Increases Revenue and Convenience CHICAGO, IL - November 5, 2014 - The Hilton Garden Inn Atlanta Airport North is adjacent to ATL, the busiest airport in the world. To make guests' travel experience as graceful as possible, the property tapped Flyte Systems to add its Event Module to the hotel's FlyteBoard real-time airline schedule display for cost-effective property announcements and travel information on one display. Flyte Systems is the leading provider of cost effective airport travel information di...
Kaba White Paper Outlines Mobile Access Processes to Keep Hotels and Guests Secure
Kaba - Beyond security | November 5, 2014
Is Your Property Ready for Mobile Access? Discover the 3 Essential Steps for Hoteliers to Assess the Industry's Hottest Emerging Technology MONTREAL, QC, CANADA - November 5, 2014 - Guest and property security should take top priority as the hospitality industry moves toward mobile access, according to a newly-released white paper from Kaba. How Hoteliers Can Get to Secure Mobile Key: Understand what lies beyond the Tip of the Mobile Access Iceberg describes a 3-step process to evaluate whether a property may benefit from this emerging technology. The informative paper also provides a 6-step mobile access implementation process checklis...
Tambourine announces two new accounts: Hemingway Hotels & Resorts and the Nihiwatu Resort
Tambourine | November 4, 2014
New York, NY – Tambourine, a marketing technology company for hotels and tourism destinations, has announced two new accounts: Hemingway Hotels and Resorts and the Nihiwatu Resort. As experts in hotel internet marketing, the firm will implement integrated ecommerce, web, mobile , social media management, and digital media programs for both clients. Hemingway Hotels and Resorts develops luxury hotels and resorts based on Ernest Hemingway's life and adventure travel to exciting locations worldwide. Nihiwatu is an intimate, luxury island retreat located on Sumba, Indonesia, offering world-class surfing, the best sport-fishing in Indonesi...
Great Wolf Expedites Check-In Introducing Tablets in the Lobby with StayNTouch’s Mobile PMS Overlay
StayNTouch Inc. | November 4, 2014
Bethesda, MD - November 4th, 2014. StayNTouch Inc., provider of the cloud PMS Mobile Overlay Platform, is pleased to announce the implementation of its hotel software solutions at the indoor waterpark resort, Great Wolf Lodge New England. StayNTouch allows the front desk team to move from behind the actual desk and directly engage with guests throughout the hotel via a PMS integrated, touch/tablet optimized interface. With StayNTouch solutions, the resort's full check-in process includes RFID wristbands, which serve as the room key and a wallet-less payment system for purchases made in the resort. The wristbands are created straight...
Lodging Interactive Wins Davey Awards for Hotel Website Design
Lodging Interactive | November 4, 2014
The NJ-based digital marketing firm adds to its 2014 accolades with two Davey Awards, a major award honoring the best in web, design and advertising from firms throughout the world. PARSIPPANY, N.J. - NOVEMBER 4, 2014 - Lodging Interactive, an award-winning digital marketing and social media engagement firm exclusively serving the hospitality industry, recently received two International Davey Awards. The firm earned a Gold Davey Award, their highest honor, for the design of The Manhattan Club website and a Silver Davey Award for the Fitzpatrick Hotel Group website. These awards are the latest industry accolades earned by Lodging Intera...
Hotel AG’s New Logo – The Firm Closes 80 Hotel Transactions in Last 12 Months
Hotel AG | November 4, 2014
ATLANTA - November 4, 2014 - Hotel Assets Group, LLC (Hotel AG), announced today the firm has a new logo and brand, and additionally, has closed 80 hotel transactions over the past 12 months. "The new Hotel AG logo and brand streamlines the message the firm wants to portray which is a company that is clean, honest, fresh and transparent," said H. Keith Thompson, principal of Hotel AG. What's more, the firm has closed 80 hotel real estate transactions over the past 12 months. Of the transactions closed, 34 were Hilton or Marriott branded assets, 11 were full service assets and 9 were over 200 rooms in size. Geographically, the hotels wer...
Newmarket Releases Delphi 2015
Newmarket International, Inc. | November 3, 2014
November 3, 2014 - Portsmouth, NH - Newmarket® International, Inc. ("Newmarket"), an Amadeus company, the trusted partner for hospitality organizations, is pleased to announce the availability of Delphi 2015. More than 100,000 users log in to a Newmarket technology solution every day in over 150 countries. Newmarket continues to listen to those users by advancing the features and functionality of Delphi 2015 so customers can increase revenue, reduce costs, and improve guest satisfaction. With a familiar look and feel, existing customers can benefit from a short learning curve while reaping the benefits of an infrastructure that support...
