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Technology
TravelClick Appoints David Obstler as Chief Financial Officer
TravelClick, Inc. | October 15, 2014
NEW YORK - October 15, 2014 - TravelClick, a global provider of innovative cloud-based solutions that enable hotels to grow revenue, announced today the appointment of David Obstler as its Chief Financial Officer, effective immediately. Mr. Obstler brings to TravelClick nearly 30 years of experience in finance, 15 of which were spent in the role of Chief Financial Officer. During this time, he helped several leading public and private equity-backed companies in New York City achieve operational and financial growth as well as successfully navigate financial and business transformations. He also has participated in multiple initial publi...
Duetto Launches European Headquarters in London and Appoints Alex Barros VP of Sales EMEA
Duetto | October 15, 2014
San Francisco and London, October 15, 2014 -- Duetto, the market leader in hotel profit optimization software, announced the opening of a European headquarters in London, along with the appointment of Alex Barros as Vice President of Sales for EMEA. Duetto's CEO, Patrick Bosworth, said, "Our expansion will allow us to service increasing demand for Duetto's core revenue strategy solutions throughout the EMEA region. We are delighted to have Alex, with more than a decade of executive experience in loyalty, hotel sales and distribution, leading this effort." Barros said, "I am excited to be joining Duetto at this dynamic and promising mome...
Parallax Mini-Sites by HeBS Digital Create a Unique Identity for the Property Restaurant or Spa
HeBS Digital | October 14, 2014
HeBS Digital, the industry's leading digital technology, full-service hotel digital marketing, website design and direct online channel consulting firm based in New York City, is pleased to announce award-winning parallax mini-sites that create a unique identity for the property restaurant, bar, or spa. NEW YORK, NY October 14, 2014 - HeBS Digital, the leading digital technology, marketing and consulting firm in hospitality, is pleased to announce its award-winning parallax mini-sites for its clients' restaurants, bars, lounges, spas and more. These striking and visually-appealing parallax mini-sites feature a new experience in website ...
“Wow Factor” for Travelers: Sleep Inn DFW Airport North Installs FlyteBoard by Flyte Systems
Flyte Systems | October 14, 2014
How Can DFW-Bound Guests Get Real-Time Travel Information? Easy-to-Use FlyteBoard Displays Airline Schedules, Departures, Alerts and Gate Information for Busy Guests CHICAGO, IL - October 14, 2014 - Flyte Systems announced the Sleep Inn DFW Airport North installed a FlyteBoard travel information display. The Sleep Inn recently completed a total renovation and implemented FlyteBoard to boost guest convenience and loyalty with comprehensive real-time DFW airline flight schedules. Click here to request information on Flyte Systems' airport travel and guest information services. "We completed a 100% property renovation in January 2014 and w...
Ve-Go and OpenWays Unveil Hospitality’s 1st Complete Mobile Guest Solution
Ve-Go Technologies, Inc.: | October 14, 2014
Now available from a single provider, RoomKey powered by Ve-Go mobile app completes the mobile experience with integration of Mobile Key to mobile check-in/-out and room selection Los Angeles - OCTOBER 14, 2014 - OpenWays and Ve-Go Technologies Inc. announce hospitality's first comprehensive mobile guest engagement tool that takes travelers "from reservations to rooms" with just a touch. Developed as a mobile travel agent (MTA), Ve-Go's RoomKey solution is enabling travelers to use their mobile devices to not only make hotel reservations, but also select rooms, check-in/-out, receive their bill, and virtually control their entire stay. ...
Milestone Captures Silver Stevie IBA Award For Best New Software Product for its Galexi™ Website CMS
the Stevie Awards | October 14, 2014
SANTA CLARA, CA: October 14, 2014 - Milestone Internet Marketing is proud to announce that out of the 3,500 nominations worldwide from organizations of all sizes, it has won a Best New Product Award from the 2014 Stevie IBA Awards for its Galexi CMS 6.0 Internet Marketing software for hotels. Designed for the hospitality and travel industry, this next generation SaaS (software-as-a-service) platform is designed with search engine trends, mobile, social media, and conversion in mind. The Stevie® Awards are the world's premier business awards created to honor and generate public recognition of the achievements and positive contrib...
Going Indie: Pros Talk Why, How…and Outcomes
NAVIS | October 13, 2014
Time to Take Your Property Independent? Three Leading Executives Share Insights on the Most Important Decision a Hotel Owner Can Make October 13, 2014 - Times are good in the hospitality industry. We are fully recovered from the economic downturn of 2008 and the outlook at the 2014 STR-sponsored Hotel Data Conference is for 2-3 more years of growth. The strengthened hospitality market has prompted many franchise operators to weigh rising fees and brand-related expenses against the option of going independent. If this describes you, read on for insights to help with your decision. We tapped three leading executives on the question of "br...
Windmill Suites at Chandler Fashion Center Converted to a Hyatt Place
BuildCentral | October 13, 2014
Hotel-Online and BuildCentral Have Updated 126 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. October 13, 2014 - Hotel-Online and BuildCentral have reported 126 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Holiday Inn Express NYC-Herald Square 36th Street (New York, NY) Sleep Inn Urbana (Urbana, IL) Hilton Garden ...
Create A “Selfie Station” At Your Hotel
Doug Kennedy | October 10, 2014
by Doug Kennedy October 10, 2014 Most hotels and resorts are always looking for ways to expand their presence on social media. Many Tweet-out press releases and post engaging content on their Facebook and Instagram accounts. Others train their guest service colleagues to create memorable guest experiences that "Make Guests Tweet," which was the title of one of my recent articles that included some tips and techniques for doing so. One additional easy way to encourage more social media postings is to create a "Selfie Station" in your lobby and/or other public areas. Having two teenagers has really made me understand first-hand the emerg...
How Dynamic Content Personalization Maximizes Website Revenues and Increases Customer Loyalty
the Author and HeBS Digital | October 10, 2014
by Max Starkov Traditionally, hotel websites have served the same content to all site visitors regardless of their preferences, demographics, and even geographic location. Every website visitor is served the exact same textual and visual content as well as promotional content in the form of special offers, packages, opening slides, marketing messages, promo tiles, and more. Some bigger hotel brand websites provide language, content and pricing personalization based on the user's affiliation with a loyalty program or IP address to better differentiate their offering in certain markets (e.g. domestic vs. foreign; U.S. vs. UK, etc.). Stati...
Jeffrey Katz, Orbitz Founding Chairman/CEO, Keynote at Second Annual Revenue Strategy Summit (RSS)
Duetto | October 10, 2014
October 16, 2014, Affinia Manhattan Powered by Duetto, Hundreds of Travel Thought Leaders will Tackle the Next Frontiers in Hotel Innovation at RSS 2014 New York, October 10, 2014 ... Orbitz Founding Chairman and CEO and travel industry disruptor Jeffrey G. Katz will deliver the keynote address at the second annual Revenue Strategy Summit (RSS), a gathering of thought leaders and practitioners who will examine forces reshaping the hospitality industry and how marketing and technology must evolve to meet new demands. Founder and Managing Partner at KA Holdings, Katz is a thirty-five year leader in travel technology, whose additional role...
nSight Partners with GCommerce to Bring Enhanced Intelligence to Hotel Digital Marketing
nSight (www.nsightfortravel.com) | October 9, 2014
NASHVILLE, TN - October 9, 2014 - nSight and GCommerce have partnered to make nSight part of the standard GCommerce digital marketing solution for hotels. nSight, the leader in online consumer shopping intelligence for the travel industry, captures more than 80 million searches and bookings for hotels daily across third-party websites worldwide. Utah-based digital ecommerce innovator GCommerce will leverage this marketing-rich data to its portfolio of nearly 1,400 hotel clients to increase hotel market share. With the world's largest database on active travel shoppers, nSight improves hotel marketing and revenue management capability by...
Newmarket Releases New Version of iPlan
Newmarket International, Inc. | October 8, 2014
October 8, 2014 - Portsmouth, NH - Newmarket® International, Inc. ("Newmarket"), an Amadeus company, the proven business solutions provider for empowering hospitality organizations to lower costs and increase revenue while improving customer satisfaction and guest loyalty, today announced the release of the newest version of iPlan. iPlan provides venues with a solution that showcases meeting space online. Newmarket research has shown that Event Planners review an average 10.2 pieces of information when evaluating meeting space and are already 57% into the buying process before contacting a property for the first time. iPlan provides ve...
Brittain Resorts Installs Datavision Business Intelligence System
Datavision Technologies | October 8, 2014
Datavision to consolidate information from PMS, Owner, Payroll and Back Office for the Brittain Resort Group Wednesday, October 8, 2014 - Datavision Technologies, the leader in intelligent solutions for the hospitality industry, has installed their Datavision Business Intelligence System Suite at Brittain Resorts. The Datavision suite consists of a data warehouse and interfaces to key systems (PMS, Owner, Payroll and Back Office.) Data from these disparate systems can then be viewed together in one integrated platform via Excel spreadsheets and web based reports. Since Datavision extracts data from all key systems, it is used by multipl...
Best Western India Hotel Group Signs Up for Busy Rooms Full Membership Service!
Busy Rooms | October 8, 2014
All 26 properties will benefit from full central reservation solutions with contracting to 3rd party online sales channels handled by Busy Rooms. Pieta, Malta, Wednesday 8th October 2014: Busy Rooms today announced the completion of a deal with Best Western India Hotel Group. Busy Rooms will be supporting the group with an entire central reservation solution made up of technology, distribution, optimization and support services. The full membership package includes Busy Rooms own Central Reservation System which provides modules like Rate Shopping, Reputation Management, Content Management, Internet Booking Engine and Channel Management...
Maestro Launches eLearning; Flexible Online Training Quickly Boosts Staff Productivity
Maestro Property Management Solution | October 7, 2014
How Do You Keep Staff and Management Skills Sharp? Log In for Easy-to-Use eLearning Modules That Stream 24/7 to Any Mobile or Desk Top Device Markham, ON - October 8, 2014 - NORTHWIND-Maestro released a new eLearning tool that boosts staff productivity with online tutorials, documentation, and streaming videos for quick, flexible mastery of all Maestro Property Management modules whenever busy schedules permit. Maestro eLearning includes a management dashboard that allows supervisors to design eLearning agendas for any module and track staff progress. NORTHWIND-Maestro PMS is the leading provider of solutions that increase revenue and c...
Lodging Interactive Adds to 2014 Design Accolades with W3 Awards
Lodging Interactive | October 7, 2014
The Manhattan Club and Residence Inn Marriott Boston Harbor on Tudor Wharf websites, designed by Lodging Interactive, were selected to receive design awards by The Academy of Interactive and Visual Arts. PARSIPPANY, N.J. - OCTOBER 7, 2014 - Lodging Interactive, an award-winning digital marketing and social media engagement firm exclusively serving the hospitality industry, continues its 2014 award streak by adding W3 Silver Awards to its industry accolades. The 9th annual awards, which were recently announced, recognized The Manhattan Club and Residence Inn Marriott Boston Harbor on Tudor Wharf sites for distinction in web design. Accor...
Start and End Your Day with Ken Heymann, COO, at the HFTP Annual Convention & Tradeshow
HFTP | October 7, 2014
The Hospitality Financial and Technology Professionals (HFTP) Annual Convention and Tradeshow will be held on the 22nd-25th of October at Hyatt Regency, New Orleans. The HFTP convention offers essential educational sessions, access to experts and networking, with leading hospitality industry vendors, such as UniFocus, to find cost-effective ways to improve company bottom lines. The education sessions feature the top technology issues of interest to the hospitality industry. Topics that will have the biggest impact on businesses and feature the most innovative products and services to the industry worldwide. Mr. Ken Heymann has been invi...
The Map Gap: Is Your Hotel Getting Lost on the Web?
Tambourine | October 6, 2014
Please excuse this statement of the obvious: If guests can't find your property, they can't stay with you. These days, "finding you" starts long before they jump in a cab and affects more than their ability to make it to your front desk. With Google's recent updates and the growing importance of local search listings, ubiquitous map presence has become a critical component of hotel internet marketing. Recent changes to Google's local search algorithms allow the omnipotent search engine giant to look more closely at location details. Now, Google searches are more accurate when it comes to distance and ranking. And if you want to compete,...
HMC Assumes Management of the 105-key Baymont Inn & Suites in Searcy, Arkansas
Hospitality Management Corporation (HMC) | October 6, 2014
Monday, Oct. 6, 2014 - Dallas, TX - Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), proudly announces managerial responsibilities for the Baymont Inn & Suites in Searcy, AR. This 105-guestroom and suite hotel is a cozy retreat for guests who enjoy the outdoors including local rivers, streams and Greers Ferry Lake which boasts every game fish native to Arkansas, as well as boating and swimming. The Baymont Inn & Suites contributes to the company's ongoing business expansion which is made up of full service, conference centers, select service and limited service hotels. HMC is one of the country's large...
Hay Creek Hotels Has Created a Charged Network with Tesla Motors Charging Stations
Hay Creek Hotels | October 6, 2014
Exeter, N.H. (October 6, 2014) - Hay Creek Hotels are now providing Tesla electric charging stations at all of their properties. As a hotel group focused on providing a green environment, supplying guests with the best amenities and experiences, and incorporating state of the art technology into their properties, Hay Creek Hotels is proud to offer this high-tech, eco friendly solution for guests. "The Tesla stations are a great service to be able to provide to our guests and we are proud to be able to offer this amenity to our travelers," said Norman MacLeod, President & CEO of Hay Creek Hotels. "We continue to seek ways to surprise...
TPG Hospitality Maximizing Employee Engagement With UniFocus
TPG Hospitality | October 6, 2014
UniFocus welcomes TPG Hospitality as a partner selecting its STAFFScope™ survey. This will help to understand staff perceptions and motivations, which management can act on, to increase employee loyalty. If the staff is loyal and happy, customers will be more satisfied and more likely to return in the future. "I have used this in the past, so I was very excited to be able to bring this onboard here at TPG. The amount of drill-down detail is excellent, and as always, the Survey team at UniFocus was a joy to work with," says Ned Webster, the VP of HR, TPG Hospitality. According to David Phillips, the EVP of Business Development, UniFocu...
Hotel AG Closes 76 Hotels in Last 11 Months
Hotel AG | October 6, 2014
ATLANTA - October 6, 2014 - Hotel Assets Group, LLC (Hotel AG), announced today the firm has closed 76 hotel real estate transactions in the last 11 months. The transactions included 14 Hilton branded, 15 Marriott branded, 11 full service, and 65 select service hotels. The assets were located across all regions in the US. Many of the hotels were in top MSA markets and covered most brand families. The buyers consisted mostly of REITs and large institutional investment firms, and the clients represented were across all ownership types. Hotel AG currently has 204 active hotel engagements totaling $2.7 billion in real estate value on the ma...
How Hotels are Combatting Shrinking Booking Lead Times with nSight Travel Intelligence
nSight | October 2, 2014
Forward-looking analytics enable hotel revenue managers to manage by need period, marketers to segment by arrival date NASHVILLE, TN - October 2, 2014 - Although lead time averages differ based on season, destination and source market, booking lead times or "book to stay" windows continue to get shorter. These shorter booking lead times, especially in the off-season, cause more uncertainty in forecasting for revenue managers. One way hotels can get ahead of this trend is to understand the consumer behaviors and travel intent behind the forward-looking analytics of lead time, and in particular the consumer search-to-book window. The sear...
