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Technology
TravelClick Hosts Complimentary Webinar for Hoteliers: How to Maximize Return on Your Media Spend
TravelClick, Inc. | September 24, 2014
NEW YORK (September 24, 2014) - TravelClick, global provider of innovative cloud-based solutions that enable hotels to grow revenue, will present two free webinars on October 1 to discuss how hoteliers can maximize their return on investment on media and advertising campaigns.TravelClick media experts, John Hach, Senior Vice President, Global Product Management and Alison Herdemian, Senior Manager, Product Management, will lead the discussion. The global hospitality industry is continuing to experience strong growth and the pace of this growth is beginning to accelerate as well, which is great news for hoteliers.This upward trend provid...
Coast Hotels to Launch Holistic CRM Initiative Driven by ZDirect
ZDirect | September 23, 2014
As one of North America's growing - and Canada's largest - hotel brands, Coast Hotels will soon be implementing new technology to optimize its customer relationships by integrating email marketing, guest satisfaction surveys and loyalty rewards into ZMail [HALLANDALE BEACH, FL- SEPTEMBER 23, 2014] - With hotels throughout Western Canada and the Western U.S., the Coast Hotels brand is growing and investing in systems that will add value to its expansive portfolio and its valued guests. Through a new partnership with ZDirect, the hotel franchise, ownership and management group has entered into an agreement to launch a holistic customer re...
Agilysys Donates Movie Tickets to Boys & Girls Clubs of America
Agilysys | September 23, 2014
Donation Made in Conjunction with Agilysys rGuest™ 'World Premiere' Product Launch ALPHARETTA, GA. - Sept. 23, 2014 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software and services, is donating 500 AMC movie tickets to Boys & Girls Clubs of America in conjunction with its rGuest ™ 'World Premiere' product launch, held during HITEC 2014 in Los Angeles. Each time a HITEC attendee visited the Agilysys booth and viewed the rGuest demo, a movie ticket donation was made. The tickets will be distributed among Boys & Girls Clubs located in most of the U.S. locations where...
UniFocus is Proud to Announce Mark Heymann, CEO, as a Panelist at Hotel Management Singapore Summit
UniFocus | September 22, 2014
The Hotel Management Singapore Summit (HMS Summit) will be held on the 30th of October at Marina Bay Sands, Singapore. HMS Summit, a one-stop strategy platform, will directly address all key operational, management and financial challenges that directly impact corporate and property P&L. HMS Summit 2014 will feature strategic discussions on service culture, business planning, new source market entry and human resources management. Through peer exchanges and expert presentations on core service deliveries and resource deployment, hoteliers will boost their financial successes with improved guest satisfaction and operational efficienc...
Strong Hotel Performance Enables Hoteliers to Reduce Discounting
TravelClick, Inc. | September 22, 2014
TravelClick Data Shows, as Group Bookings Rise, Savvy Hoteliers Reduce Transient Discounting to Drive RevPAR NEW YORK - September 22, 2014 - Hotels in major North American markets are continuing to experience solid growth in both rate and occupancy across all travel segments, according to data from the September 2014 TravelClick North American Hospitality Review (NAHR). This sustained growth is enabling hoteliers to reduce transient discounting, paving the way for even stronger revenue per available room (RevPAR). "We're starting to see an emerging trend toward the reduction of transient discounting for RevPAR improvement," said John H...
HMC Assumes Management of The 260-key Ambassador Hotel in Amarillo, Texas
Hospitality Management Corporation (HMC) | September 22, 2014
September 22, 2014 - Dallas, TX - Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), proudly assumes the management of the The Ambassador Hotel in Amarillo, TX. This 260-guestroom and suite property is located conveniently close to downtown Amarillo and is only a short 15-minute commute from Amarillo International Airport. In addition, $4MM has been allocated for renovations to the hotel as part of this transition. HMC is one of the country's largest third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. The Ambassador Hote...
Hotel Guests Prefer Texts: Hotels Provide Luxury with SMS
Go Moment | September 22, 2014
September 22, 2014, Santa Monica, CA - Tanning by the pool and feeling thirsty? Instead of getting up to find a hotel staff member, you can pull out your phone and text in your drink order. The front desk staff immediately logs your request and notifies the bar. You instantly receive a confirmation text back from the front desk, and your drink is already on its way. Go Moment is pleased to announce the release of CAPE, a web-based platform that allows hotel staff to communicate with guests via text, mobile, web and email from a single command center. Go Moment's guest communication platform is easy, requires no integration, and streamli...
Study Shows Travelers Willing to Pay More for Hotels With Better Travel Reviews
TrustYou | September 22, 2014
Dallas, TX and Munich, Germany - September 22, 2014 - TrustYou, the inventor of the Meta-Review™ and global online reputation management leader, working in conjunction with Donna Quadri-Felitti, Academic Chair and Clinical Associate Professor at NYU, Preston Robert Tisch Center for Hospitality and Tourism, has developed a study to understand the link between reviews and hotel conversion rates and pricing. The study, which is available here for free download, is the first of its kind using simulated booking engines and heat mapping technology to determine consumers' hotel choices. Here's what hotels should know about the link between t...
Hotel AG Set to Close 20 Hotel Transactions in September
Hotel AG | September 22, 2014
ATLANTA - September 22, 2014 - Hotel Assets Group, LLC (Hotel AG), announced today the firm expects to close 20 hotel real estate transactions in September. The anticipated closings will consist of two hotel portfolios including 13 Hilton and Marriott assets with the remaining consisting of other brand families. Hotel AG as a firm has seen an increase in transactions of 47% and income of 68% year-to-date through September 2014 versus the same period in 2013. "We believe we are seeing the investment window of this cycle. Buyers are taking note of the low interest rates versus the cap rate spreads, and understanding that the delta we are ...
Shale Drilling Brought Hotel Rooms & Jobs to Pennsylvania but Boom May be Over
Lodging Interactive | September 20, 2014
Sept. 20--UNIVERSITY PARK, Pa. -- Marcellus shale drilling has led to a rapid increase for hotel rooms and jobs -- while also bringing an increase in empty rooms, Penn State University researchers have found. "The overall economic benefit of the drilling boom is still good for hoteliers, but it's just not the bonanza that it used to be," Daniel Mount, an associate professor in hospitality management, said in a statement. "It may be that the newer hotels and the hotel chains are in a better position to withstand the lower demand." According to the report, drilling gave the hotel industry more than $684.5 million, or 32.6 percent, over ex...
Intelity Seeks to Reinforce Stature in Global Markets With Two New Executive Hires
Intelity | September 18, 2014
ORLANDO - September 18, 2014 - Intelity, creator of the most widely used digital guest service platform for the hospitality industry, announced today the addition of two new members to its Executive Committee. Dennis Martin joins the company's headquarters in Orlando as Senior Vice President of Global Sales, and Kurt Bradshaw steps into the role of Vice President of Strategic Partnerships while based in Washington, D.C. The two of them have more than four decades of combined experience in sales, marketing and business development in the technology and innovation sectors. David Adelson, Intelity President and CEO, said, "We are thrilled ...
Lodging Interactive Wins Multiple Industry Awards
Lodging Interactive | September 18, 2014
Lodging Interactive website designs garner multiple awards from Travel Weekly & Web Marketing Association PARSIPPANY, N.J. - SEPTEMBER 18, 2014 - Lodging Interactive, a digital marketing firm offering a suite of tailored solutions exclusively to the hospitality industry, has received multiple awards this week for outstanding website design from two organizations - Travel Weekly and the Web Marketing Association. Lodging Interactive, which has provided personalized website design, reputation management and social media marketing services to over 700 properties in 40 countries, was selected as a 2014 Travel Weekly Magellan Award Silve...
Royal Cliff Hotels Group Benefits from Newmarket Sales and Catering Technology
Newmarket International, Inc. | September 18, 2014
Delphi.fdc enables five-star beach resort to win more business and run better operations September 18, 2014 - Portsmouth, NH - Leading hospitality technology supplier, Newmarket® International, Inc. ("Newmarket"), an Amadeus company, announced that the Royal Cliff Hotels Group ("Royal Cliff") has selected the advanced cloud solution, Delphi.fdc, for group sales and catering to increase efficiency and improve customer satisfaction. Royal Cliff is a large tropical five-star beach resort and the only property in Asia to be elevated to the TTG Hall of Fame. Operating four luxury hotels, each property features its own ambience and character...
Farmers Restaurant Group Manages Expanding Workforce with Agilysys Software System
Agilysys | September 18, 2014
Agilysys Workforce Management Solution™ Reduces Labor Costs, Increases Profitability ALPHARETTA, GA. - Sept. 18, 2014 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software and services, has announced that Farmers Restaurant Group of Washington, D.C., has selected the Agilysys Workforce Management Solution™ (WMx) to increase efficiency and streamline operations at its four restaurant locations. "We evaluated a number of workforce management systems and found that WMx is truly a 'best of breed' solution, with all the features and functionality we require," said Dan Simons, co...
Kaba Video: We’re Going Mobile! And Taking You with Us
Kaba - Beyond security | September 17, 2014
Kaba Demonstrates Its Latest Mobile-Access Compatible RFID Door Locks That Give Operators A Choice of Guest Entry Options. MONTREAL, QC, CANADA - September 17, 2014 - Kaba's latest RFID door locks are mobile-access compatible to give operators a flexible choice of guest entry options. The following video demonstrates how guests may use smartphones to access Kaba's secure door locks via a secure mobile credential. Kaba locks utilize a cloud-based mobile access system and a BLE (Bluetooth Low Energy) to deliver a seamless guest experience. Kaba provides the Saflok™ and ILCO™ brands of electronic locks. Click here for information on Ka...
Loyalty is Golden: Indies Rely on Maestro PMS to Build Repeat Business with Personalized Services
Maestro Property Management Solution | September 17, 2014
NORTHWIND-Maestro Teams with Independents to Create Fully-Integrated Loyalty Solutions that Simplify Reward Point Programs, Support Personalized Service, and Provide Online Tracking Markham, ON - September 17, 2014 - Loyalty programs work. Guests who feel valued return to a property and tell their associates about it. Guests who promote your property are your most credible and effective sales team. Independent operators understand this and many work with NORTHWIND-Maestro to develop the most creative, personalized and effective loyalty programs. NORTHWIND-Maestro specializes in helping independent operators create and implement flexible...
pasCLOUD Announces its USALI 11TH Compliant Edition Core
PAS | September 17, 2014
Hoteliers can easily deploy this latest edition and leverage competitive advantages with minimal disruption September 17, 2014 - Professional Accounting Solutions, Inc. announced the December 1st, 2014 release of their pasCLOUD USALI (Uniform Systems of Accounts for the Lodging Industry) 11th Edition Core to allow hoteliers to maintain compliancy by seamlessly implementing the new required procedures and formats by the January, 2015 start date. As with any organizational change, hoteliers face potential challenges with moving to the latest edition such as modifying source system coding, altering or rewriting current financial reports, r...
Why the Hotel Industry Needs Google, Amazon or Priceline to Clean Up the Mess it has Created
Lennert de Jong | September 16, 2014
By Lennert de Jong, Commercial Director at citizenM Have you ever wondered why you automatically get the newest version of Facebook on your phone, have made Google a synonym for search, Booking.com has just signed up its 500.000th accommodation and hotels are stuck with legacy systems for decades already, and new initiatives seem to never really take off or struggle to get traction at least? Surely these new systems seem to provide a modern solution to topics we are struggling with (online travel agencies, technology, demand management and pricing)? I started to work in the hospitality technology industry in 1999, to start up SynXis in ...
ZDirect Appoints Michael Dunphy as Director of Sales, Asia Pacific
ZDirect | September 16, 2014
As a veteran hotelier, Dunphy will expand ZDirect's business development effort in the Asia Pacific Region [SINGAPORE - SEPTEMBER 16, 2013] - ZDirect is positioned for explosive growth in Asia Pacific now that Michael Dunphy has been named Director of Sales for the APAC region. Operating from the company's regional office in Singapore, the 16-year hospitality industry veteran and former hotel general manager will focus on delivering ZDirect's eCRM and Hotel Marketing Automation solutions. "Michael comes to ZDirect with an impressive background in hotel operations and technology sales," said Hayes Thomas, ZDirect CEO. "It's rare to find ...
Agilysys Announces General Availability of WMx v6.0
Agilysys | September 16, 2014
New Features and Functionality Help Employers Improve Workforce Efficiency, Boost Productivity and Comply with Federal Regulations ALPHARETTA, GA. - Sept. 16, 2014 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software and services, today announced the general availability of WMx v6.0, the latest version of the Agilysys Workforce Management Solution™. The new version includes enhanced features and functionality that streamline operations and help ensure compliance with federal regulations. WMx is a comprehensive enterprise solution designed to help hospitality organizations im...
HeBS Digital’s CMS Technology Wins 2014 Gold Stevie® Award
HeBS Digital | September 16, 2014
HeBS Digital's CMS Premium, the industry's most advanced Content Management System (CMS) technology, takes home the prestigious Gold Stevie® Award in the Best Software Programming/Design category in The 2014 American Business AwardsSM . New York, NY (September 16, 2014) - HeBS Digital, the industry's leading hotel digital technology, full-service digital marketing and website design firm today announces its proprietary content management system technology - The CMS Premium -- has won the prestigious Gold Stevie ® Award in the Best Software Programming/Design category in the 2014 American Business AwardsSM. The Stevie® Awards are the ...
Summit Hotel Properties Acquires the 209-room Hampton Inn & Suites in Austin, Texas; Plans Upgrades
Summit Hotel Properties | September 16, 2014
September 16, 2014 - AUSTIN, Texas - Summit Hotel Properties (NYSE:INN) ("the Company") announced today the acquisition of the Hampton Inn & Suites located in downtown Austin, Texas. The acquisition is the first property owned by Summit in the home of their corporate offices. The Company acquired the 209-guestroom Hampton Inn & Suites located in Austin, Texas on September 9, 2014 for a total purchase price of $53.0 million and entered into a management agreement with Interstate Hotels & Resorts. The property was built in 2002 and the Company anticipates spending approximately $2.4 million in capital improvements over the nex...
Waldorf Astoria Naples Rebranded to Naples Grande Beach Resort
BuildCentral | September 15, 2014
Hotel-Online and BuildCentral Have Updated 120 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. September 15, 2014 - Hotel-Online and BuildCentral have reported 120 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Best Western Plus BWI Airport North Inn & Suites (Baltimore, MD) SpringHill Suites Chicago Bolingbrook (...
Las Vegas Downtown Project and PAR’s ATRIO® PMS Collaborate on Innovative Hotel Technology
PAR Technology Corporation | September 15, 2014
New Hartford, NY - (September 15, 2014) - PAR Springer-Miller Systems, Inc. (PSMS) --- a wholly owned subsidiary of PAR Technology Corporation (NYSE:PAR) and a leading provider of guest-centric hospitality management systems today announces that the Las Vegas Downtown Project has selected PAR's ATRIO Property Management System to power their growing collection of hospitality properties. PAR Springer-Miller will work with Downtown Project to utilize the ATRIO Property Management System for Oasis at Gold Spike Hotel, and other exclusively rented units throughout the Downtown footprint. Downtown Project is a $350 million investment to help...
