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Technology
Value Place Selects MSI TrūCloud™ for Next-Generation Hospitality Solutions
Value Place | August 20, 2014
Phoenix - August 20, 2014 - Multi-Systems, Inc. (MSI), a leading hotel cloud services hospitality technology provider, announced Value Place has selected the MSI TrūCloud™ cloud-based solutions suite to power their operating platform. Value Place will be subscribing to MSI TrūCloud™ services for property management, secure point-to-point encryption payment processing, central reservation services, website booking, guest loyalty, and national sales. "MSI has shown true innovation in the MSI TrūCloud™ uniquely integrated services," said Tyler Brown, CIO of Value Place. "Using these services, we will be able to effectively solve m...
Greater New Smyrna Beach Selects Regatta to Power Booking Engine on Destination Website
Regatta Travel Solutions Inc. | August 20, 2014
Charlottesville, Virginia (August 20, 2014) - Regatta Travel Solutions announced today that Greater New Smyrna Beach has signed an agreement with Regatta Travel Solutions to power the booking engine on their official destination website. Regatta will allow visitors to the destination website to book hotels, attractions and packages. "We invited Regatta to the New Smyrna Beach Area to present to our entire board based on a recommendation," said Carl Watson, Executive Director at the New Smyrna Beach Area Visitors Bureau. "It was a unanimous decision to sign with Regatta. Their solution is a win-win for all parties involved...
FCS Computer Systems Expands to New Office Location in Mumbai, India
FCS | August 19, 2014
Company's growing regional presence results in new office location to better serve nation's rapidly developing hospitality market Mumbai, India - August 19, 2014 - FCS Computer Systems (FCS), a leading comprehensive hospitality solutions and services provider, has opened the doors to its newest office location in Mumbai, India, a regional center now tasked with overseeing all FCS activity throughout India. After identifying increasing interest from the nation's growing hospitality market, FCS made a decision to establish the new facility in Mumbai, which is expected to provide enhanced operations and customer service to all clients thr...
3 Things Hoteliers Must Budget for in 2015
Lodging Interactive | August 19, 2014
What every hotelier should consider and budget for in 2015 PARSIPPANY, N.J. - AUGUST 19, 2014 - Given recent trends, digital marketing is set to become a majority piece of the budget pie by 2019. In a world of increased mobile use and expectations of rapid online responses from properties and brands, hoteliers need to stay on trend with digital spending when planning their 2015 budget, ensuring three areas of web-based marketing are well addressed next year. 3 Things Hoteliers Must Budget for in 2015 Complete Online Reputation Management Managing your online reputation isn't as simple as monitoring what guests are saying on review sites...
Golden Nugget Lake Charles Chooses Comprehensive Agilysys Solution Suite
Agilysys | August 19, 2014
Hotel Selects Systems for Property Management, Ticketing, Golf Management and More ALPHARETTA, GA. - August 19, 2014 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software and services, today announced that Golden Nugget Lake Charles has selected a comprehensive software suite from the company, including solutions for property management, event ticketing, golf management, self-service check-in and document management. The new 740-room casino resort, located in Lake Charles, La., is scheduled to open later this year. Several other Golden Nugget properties also use Agilysys soluti...
A Quality Result as Thomas Cook Partners with TrustYou
TrustYou | August 19, 2014
Holiday Company Signs Multi-Year Partnership With Online Reputation Management Specialists to bolster Quality Assurance across its holiday offering Thomas Cook has entered into a strategic partnership with TrustYou, the global leader in online reputation management, with a view to ensuring that all hotels adhere to the holiday company's rigorous quality control criteria. The partnership will see TrustYou monitor more than 45,000 hotels from Thomas Cook's portfolio, using TrustYou's advanced online reputation management (ORM) tool. This powerful tool for monitoring and responding to all online travel reviews written worldwide will allow ...
SEO a Journey, Not a Destination: How to Implement Ongoing SEO Strategy & Maximize Website Revenue
the Authors and HeBS Digital | August 18, 2014
By: Max Starkov and Erica Garza For years now hotel marketers have claimed that search engines are on the way out as a viable marketing and distribution channel in hospitality. These claims, of course, have been followed with boasts of "the next big thing" to save hotel distribution - from social media to the mobile channel and wearable devices. Why are we even talking about SEO in this day and age? HeBS Digital's own experience categorically shows that more than half of website booking revenue across our client portfolio comes as direct referral from the search engines, including organic and paid search. At the same time, there is a di...
Speakers and Topics Announced for the Second Annual Revenue Strategy Summit (RSS)
Duetto | August 18, 2014
October 16, 2014 at the Affinia Manhattan Powered by Duetto, RSS Anticipates More than 300 Participants to Focus on the Next Frontiers in Hotel Innovation New York, August 18, 2014 ... Duetto, Kalibri Labs and Silver Hospitality Group, LLC announced the speakers, and agenda, for the second annual Revenue Strategy Summit (RSS), a gathering of thought leaders and practitioners who will examine forces reshaping the hospitality industry and how marketing and technology must evolve to meet new demands. Scheduled for October 16th at the Affinia Manhattan, the full-day conference will feature industry leaders who will continue to articulate an...
Holiday Inn New York City Midtown-31st Street Temporarily Closes for Conversion
BuildCentral | August 18, 2014
Hotel-Online and BuildCentral Have Updated 184 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. August 18, 2014 - Hotel-Online and BuildCentral have reported 184 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: TownePlace Suites Anaheim Maingate (Anaheim, CA) Holiday Inn Express Hotel & Suites Kendall East-Miami (Mia...
Worldhotels Uses TrustYou to Promote Hotels with Excellent Traveler Reviews
TrustYou | August 18, 2014
Worldhotels website and newsletters feature TrustScores and promote hotels with the highest traveler ratings August 18, 2014 - Dallas, USA & Munich, Germany - Worldhotels takes traveler reviews seriously. In addition to posting traveler review ratings on their website, they've gone a step further by actively promoting their hotels that are receiving the highest ratings. To do so, Worldhotels is working with TrustYou, the global leader in online reputation management, to publish the TrustScores of the hotels in their portfolio. They follow this up by promoting the best-performing hotels in a special newsletter: "The Top Worldhotels-A...
Vizergy® Digital Travel Marketing’s Entire Client Services Team is HSMAI Certified
August 15, 2014
HSMAI's Certified Hospitality Digital Marketer (CHDM) Program Enhances Vizergy's Expertise Jacksonville, FL (August 15, 2014) - Vizergy, a leader in hotel Internet marketing, is the first company to have their entire client services team, which consists of 20 plus account managers and digital marketing strategists, certified by the Hospitality Sales and Marketing Association International (HSMAI). The CHDM program, which was created in 2012, does exactly what the name says - it certifies hospitality industry professionals as expert digital marketers. Vizergy worked closely with HSMAI over the past year, ensuring each member of their tea...
TravelClick Receives Accolades in Hotel and Resort Category at 2014 Interactive Media Awards
TravelClick, Inc. | August 15, 2014
TravelClick and its Hotel Partners Receive 28 Interactive Media Awards NEW YORK - August 15, 2014 - TravelClick, global provider of innovative cloud-based solutions that enable hotels to grow revenue, earned 28 Interactive Media Awards™ (IMA), sweeping the "hotel/resort" category. The IMA recognizes the highest standards of excellence in website design and development, and honored TravelClick with a total of 10 "Best in Class" and 18 "Outstanding Achievement" awards for websites designed for hotel properties and hotel management groups. Websites designed by TravelClick that received Best in Class awards are: 3.14 Cannes Hotel Websit...
What Women Really Want: Friendly Service, Stiff Drinks & A Sweet Pool
TrustYou | August 15, 2014
Analysis of 50 million verified travel reviews explores differences in what male and female travelers care about most at hotels Close your eyes for a moment and think of the last time you visited a hotel. What was the first thing you noticed about the service? When posed this question, women will remember the staff's friendliness (or lack thereof), while men think of the staff's professionalism (or lack thereof). TrustYou recently analyzed 50 million hotel reviews to understand the differences between what women and men care about most during their hotel visits. While overall scores are similar for reviews written by each gender (i.e. w...
Things Hotel Guests Say
Wego | August 13, 2014
Singapore, 13 August, 2014 - From too many women, not enough women, resident ghosts and a poolside bird convention, hotel guest reviews can go beyond praising great service and the hotel buffet to reinforce how personal a hotel stay is for all of us. Wego, the leading travel search site in the Asia Pacific and Middle East, and big data travel review partner TrustYou, gathered some of the more unusual feedback from hotel guests around the world. "Hotel guests are usually quite candid about what impressed them and what didn't," commented Joachim Holte, Chief Marketing Officer at Wego. "Every traveller is different; with unique expectation...
Hyatt Uses Service Optimization Solutions from Newmarket as “Keys to Creating Guest Satisfaction”
Newmarket International, Inc. | August 13, 2014
August 13, 2014 - Portsmouth, NH - Knowing that guest impressions drive satisfaction and loyalty, Hyatt Hotels Corporation (NYSE: H) turned to Newmarket International, Inc. ("Newmarket"), an Amadeus company, for Service Optimization solutions to provide customer service that truly personalizes the guest experience and differentiates the brand from competitors. Hyatt set high expectations: develop a true global set of standards, operationalize best practices, and use data to anticipate guest needs to provide superior service. "Systems such as HotSOS are taking on increased importance as we seek to better understand our guests' preference...
Puzzle Partner Opens Doors for Travel and Hospitality Technology Start-Ups
Puzzle Partner | August 13, 2014
Full service start-up accelerator combines experience, strategy and execution to drive awareness, deliver leads and create partnerships to help businesses grow profitably Toronto, CA, - August 13, 2014 Puzzle Partner, an innovative consultancy firm, today announced the success of their recent initiatives focused on developing dramatic growth and marketing strategies for hospitality and travel technology start-ups. "We are very pleased by the interest in Puzzle Partner and the services that we offer," says Alan E. Young, CEO of Puzzle Partner. "The travel and hospitality technology start-up domain is full of great ideas and innovations....
Aptech Mobile GM Dashboards with STR Stats Give Operators Competitive Advantage
Aptech Computer Systems | August 13, 2014
"Total Mobility" Property Performance Data and Reports with STR Comparisons Help Highpointe Hotel Corp. GMs Make Better Decisions, Manage by the Numbers Anywhere Pittsburgh, PA - August 13, 2014 - "One of our GMs pulled out his company iPad while he was at a national hotel management conference last month. He wanted to check his property's labor and expense numbers for the previous day. The manager beside him at the table thought it was pretty cool; he'd never seen anything like it," said Mark Pate, assistant controller and IT manager for Highpointe Hotel Corporation. "All of our GMs use tablets and Execuvue Reports to be totally mobile...
Regatta Travel Solutions Dives Headfirst into Tours and Attractions
Regatta Travel Solutions Inc. | August 12, 2014
Charlottesville, Virginia (August 12, 2014) - Regatta Travel Solutions announced today that it has officially launched its new, revamped booking engine for tours and attractions. The new booking engine for attractions is already live on official destination websites such as Barbados and Colorado Springs. Regatta also offers their booking engine for use on attraction websites, as well as private organizations such as Pikes Peak Country Attractions. "Regatta has actually been booking tours and attractions on DMO (Destination Marketing Organization) websites since early 2011," said Ashwin Kamlani, Founder & CEO of Regatta Travel Soluti...
InvoTech UHF-RFID Uniform System Goes Live at Hard Rock Rocksino Northfield Park
Hard Rock Rocksino Northfield Park | August 12, 2014
Hard Rock Rocksino Northfield Park Installs InvoTech for Uniform Management and Control; System Eliminates Unaccounted Losses, Establishes Staff Responsibility LOS ANGELES, CA - August 12, 2014 - InvoTech Systems, Inc. announced Hard Rock Rocksino Northfield Park implemented the InvoTech UHF-RFID Uniform System to automate control and management of the property's 6,000-plus uniforms. The InvoTech Uniform System reduces labor expenses associated with manual handling and increases employee accountability with automated uniform tracking. Click here for more information on InvoTech's Linen, Uniform, and Laundry Systems. Hard Rock Rocksino'...
Groupize Solutions Closes an Additional $2 Million in Series A1 Funding from Strategic Partners
Groupize Solutions | August 12, 2014
2013 PhocusWright Winner Changing the Way Hotels Book Small Group Business - Will Expand its Sales, Operations, and Product Development; and Recruit Top Talent Boston, MA, - August 12, 2014 Groupize, Inc. announced that it has secured an additional $2 million in Series A1 funding, from strategic partners including Thayer Ventures and Golden Seeds. With over $4.5 million in funding, the company's revolutionary group booking and management platform is gaining rapid traction, with more than 8,000 hotels and several travel web sites currently using its cloud-based solution. The additional investments will grow the sales organization, suppor...
HMC Opens the Newly Built 83-room Microtel Inn & Suites by Wyndham Pleasanton in Texas
Hospitality Management Corporation (HMC) | August 11, 2014
Monday, August 11, 2014 - Dallas, TX - Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), proudly announces the opening of the newly built Microtel Inn & Suites by Wyndham in Pleasanton, TX. This 83-guestroom and suite property is located conveniently South of San Antonio and the 15th acquired hotel in Texas currently managed by HMC. HMC is one of the country's largest U.S. third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. The Microtel Inn & Suites by Wyndham Pleasanton is conveniently located close to River Pa...
Summit Hotel Properties Reports Second Quarter 2014 Results; Pro Forma RevPAR up 11.4%
Summit Hotel Properties | August 7, 2014
11.4 percent Pro Forma RevPAR growth $0.28 Adjusted FFO per share; 33.5 percent Adjusted EBITDA growth AUSTIN, Texas--Summit Hotel Properties, Inc. (NYSE:INN) (the "Company") today announced results for the second quarter ended June 30, 2014. "We're very excited about the terrific performance of our portfolio in the second quarter," said Dan Hansen, Summit's President and CEO. "We believe that our 11.4 percent pro forma RevPAR growth validates our investment strategy of tactical acquisitions, capital investment and best in class asset management." Second Quarter 2014 Highlights Pro Forma RevPAR: Pro forma revenue per available room ("...
ZDirect Offering Sure-Fire Ways to Generate Revenues Through Email Marketing
Shallana Edwards | August 7, 2014
A rich customer database is key to helping hotel marketing strategies succeed, driving revenues and increasing guest loyalty By Shallana Edwards Email is not dead! Contrary to what's being written in the "Twittersphere," "blogosphere" and "whereversphere," email is here to stay. ZDirect, an Email Service Provider that is pioneering Hotel Marketing Automation for the hospitality industry, is working with hoteliers to implement four successful strategies that, when applied to their email marketing efforts, will generate significant revenues at their hotels: 1. Send Relevant and Personalized Emails If you are sending bulk email broadcasts ...
Noble Investment Group Acquires the Hyatt Place Houston | Sugar Land in Texas
Noble Investment Group | August 7, 2014
Houston, TX - August 7, 2014 - Noble Investment Group ("Noble") today announced the acquisition of Hyatt Place Houston | Sugar Land. The hotel, which opened in 2010, is located in the prominent Sugar Land area, which is southwest of downtown Houston. "The Houston MSA continues to be a national leader in economic, employment, and population growth," said Rodney Williams, Noble's managing principal and chief investment officer. He further added, "Development in the Sugar Land submarket, unlike most of Houston, is tightly controlled through specific zoning and development requirements; therefore, Hyatt Place Houston | Sugar Land enjoys the...
