Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
Johannes Vocke | July 24, 2024
Technology
hotel SystemsPro Appoints Daphne Dickson Vice President of Customer Satisfaction
hotel SystemsPro | July 23, 2014
Dickson Builds on 10 Years of Operations Experience; Heads Professional Support Division for Leading Web-Based Hospitality Solutions Provider Atlanta - July 23, 2014 - hotel SystemsPro announced it appointed Daphne Dickson Vice President of Customer Satisfaction. Dickson is a 10-year hospitality veteran with extensive operations and support experience. In her VP role, she will oversee support for the company's hotel SalesPro, hotel Sales & CateringPro, hotel ServicePro, hotel WebSpace and hotel ProposalPro products. Dickson is based in hotel SystemsPro's Atlanta headquarters. hotel SystemsPro is a leading provider of ASP-based enter...
Life After Free WIFI
iRiS Software Systems | July 23, 2014
By Jason Jefferys, CEO iRiS Software Systems Ltd. 64% of hotels now offer free wireless Internet (WIFI) to guests, which has become one of the, if not the, most sought after amenity for hotel guests worldwide, whether traveling for business or leisure. Whilst this is great for travelers, it is a challenge for hoteliers. Alongside diminishing video-on-demand revenues and non-existing telephone income, hotel WIFI revenues are steeply shrinking, whereas the cost to provide Internet has gone up as a result of demand for more bandwidth and mounting infrastructure costs. The rise in cost and fall in revenues in offering complimentary Internet...
Affinia Hotels Selects Groupize GBE to Attract More Group Business and Increase Efficiency
Groupize Solutions | July 22, 2014
Leading Hotel Company Denihan Hospitality Group Among the First Independents to Launch New Groupize Group Booking Engine Solution for Six Hotels Boston, MA, - July 22, 2014 Groupize Solutions has partnered with Denihan Hospitality Group to release the new Groupize Group Booking Engine (GBE) for The Affinia brand. Denihan is a nationally recognized, independent owner and operator of boutique hotels in top U.S. urban markets. The Affinia Hotel Collection is comprised of six suite hotels in Manhattan and Washington DC, representing over 1,900 hotel rooms. The Groupize GBE is a revolutionary online solution to help solve the inefficiencies ...
ZDirect Solutions Stirring Excitement
ZDirect | July 22, 2014
Customers, prospects and business partners attending HITEC rave about ZDirect's extensive product launch and its ongoing proactive customer service [HALLANDALE BEACH, FL- JULY 22, 2014] - Crowds gathered at the ZDirect booth last month during HITEC (Hospitality Industry Technology Exposition & Conference) as hospitality's Email Service Provider showcased its latest Hotel Marketing Automation arsenal. The attraction was four fold, as ZDirect announced its: 1) Automated Responsive Designer that gives hoteliers a way to reach their customers through an advanced email editor that automatically resizes an email to fit every mobile device...
InnLink Central Reservation Services Introduce Solution to Eliminate Overbooking
InnLink Central Reservation Services (an IHS company) | July 22, 2014
New Collaboration with Infor to Deliver Two-Way Connectivity on Rates, Inventory and Sales HENDERSONVILLE, TN - July 22, 2014 - InnLink Central Reservation Services (CRS) today announced the availability of a two way interface with Infor to offer hoteliers a better option for systems integration. InnLink CRS and Infor's most prevalent North American property management systems - (Hospitality Management Solution (HMS) and Epitome), now offer two-way capabilities for maintaining real-time rates, availability, and inventory, which is designed to enable properties to distribute full inventory to the global distributions systems (GDS) and on...
Rainmaker Names Angie Dobney VP of Pricing and Revenue Management Services
Rainmaker | July 21, 2014
Hospitality/Revenue Management Executive and Respected Consultant Chooses Rainmaker Because GuestREV® Represents the Industry's Gold Standard For Profit Optimization ATLANTA, GA - July 21, 2014 - Angie Dobney, whose resume reads like a Who's Who in Gaming and Hospitality, has joined The Rainmaker Group as Vice President of Pricing and Revenue Management Services. She will be based out of Rainmaker's Las Vegas office. "I was completely happy and successful running my own consulting company and was making a great living. But I chose to join Rainmaker because I believe so much in the product, I love the team, and I want to help the compa...
New Owner for 285-Room Figueroa Hotel in Los Angeles
BuildCentral | July 21, 2014
Hotel-Online and BuildCentral Have Updated 223 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. July 21, 2014 - Hotel-Online and BuildCentral have reported 223 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Embassy Suites West Palm Beach-Central (West Palm Beach, FL) The Algonquin Hotel Times Square, Autograph Collecti...
Hotel AG Closes 10 Transactions Since July 1st
Hotel AG | July 21, 2014
ATLANTA - July 21, 2014 - Hotel Assets Group, LLC (Hotel AG), announced today the firm has closed 10 separate hotel real estate transactions since July 1st. The transactions consist of 4 full-service hotels and 6 select service hotels. The full-service hotels represented include a large Crowne Plaza in New England, a 300+ room convention hotel in a Northeastern Seaboard state, a Marriott in an upper Midwest state and an IHG hotel in the Pacific Northwest. The select service hotels include a seven-story independent hotel at a major university campus; a Springhill Suites in Pinehurst, North Carolina; 2 Fairfield Inns and 1 Hampton Inn in ...
Why Lindner Hotels Publishes All Positive & Negative Reviews on Their Website & in Their CRM Tool
TrustYou | July 18, 2014
Using independent and verified reviews enables Linder Hotels to reinvigorate its guest experience and direct online booking channel. July 18, 2014 - The following interview is with Gunnar von Hagen, Corporate Director Operations and Central Project Management for Lindner Hotels. Lindner Hotels is a family-run hotel company with 2,000 employees that operates 34 hotels in seven European countries. The special hotel concept by Otto Lindner, who is in charge of the company in second generation, received plenty awards and Otto Lindner himself became "Hotelier of the year". Q. Mr. von Hagen, where do you think the future of the hotel industr...
Vizergy® Client Websites Increase Engagement, Conversions and Direct Revenue
The IMA Awards | July 17, 2014
Beacon South Beach Hotel and Grand Historic Venue Earn Company Interactive Media Awards™ Jacksonville, FL (July 17, 2014) - Vizergy Digital Travel Marketing recently won Interactive Media Awards (IMA) on behalf of two clients - Beacon South Beach Hotel in Miami and Grand Historic Venue in Baltimore. The IMA recognizes the highest standard of excellence, honor and outstanding achievement in website design and development. The awards are based largely on design execution and infrastructure, but also on actual production, like the 12:1 ROI produced for Beacon South Beach. Vizergy, which has secured these awards for six consecutive years,...
VSi FreshStart Protects Hotel Business Centers from Keylogger Threat Identified by Homeland Security
VSi | July 17, 2014
VSi announces that its proprietary FreshStart™ firmware protects against keyloggers and other threats to user data privacy [Sunnyvale, CA - July 17, 2014] - The hospitality industry has been rocked by the recent advisory issued by the Department of Homeland Security's National Cybersecurity and Communications Integrations Center (NCCIC) warning that criminals have been compromising hotel business center and kiosk PCs with keystroke-logging malware in a bid to steal personal and financial data from guests. However, with Vertical Systems, Inc. (VSi) proprietary FreshStart™ firmware, a hotelier can be sure that their systems are protec...
Red Lion Hotels Rolls-Out Duetto Revenue Management Solution
Duetto | July 17, 2014
Duetto Edge and Duetto Insight to Enhance Revenue for Red Lion Hotels and Red Lion Inn & Suites San Francisco, July 17, 2014 -- Duetto, the market leader in hotel profit optimization software, announced that Red Lion Hotels Corporation (NYSE:RLH) is adopting its revenue strategy solution group-wide. "In a dynamic on-line environment it was key that we partner with industry leading technologists who will remain at the forefront of innovation," said Bill Linehan, Chief Marketing Officer at Red Lion Hotels Corporation. "Duetto's unique ability to price customer segments, offers and discounts independently is truly revolutionary. This t...
Be Smart Madrid Diana Aeropuerto Hotel Chooses Pegasus Connect+ Premium
Pegasus Solutions | July 16, 2014
DALLAS (July 16, 2014) – Be Smart Madrid Diana Aeropuerto has chosen Pegasus Connect+ Premium from Pegasus Solutions for global sales and marketing support. The hotel is one of Globalia's Be Smart portfolio of 4-star city hotels, and is now available online and through the global distribution systems (GDSs) under the Pegasus Connect+ "UI" chain code. "As one of Spain's leading tourism groups, Globalia offers travelers two distinct hotel portfolios – Be Live for the leisure beach traveler, and Be Smart for the urban business traveler," said Ana Canales, e-commerce manager for Be Smart Hoteles. "The Be Smart Madrid Diana Aeropuerto is...
hotel SystemsPro Appoints Katherine Stewart as VP of Hotel Performance
hotel SystemsPro | July 16, 2014
Stewart to Direct Client Revenue Growth and Staff Efficiency; What Does She Bring to Her Role? GM Experience and 10+ Years' in Multi-Property Operations, hotel SystemsPro User Support Atlanta - July 16, 2014 - hotel SystemsPro appointed Katherine Stewart as Vice President of Hotel Performance. Stewart will focus on client revenue and ADR goal achievement for hotel SystemsPro's multi-property and standalone operators. Stewart came to hotel SystemsPro in 2004 from her position as Task Force Sales and Internet Prospecting Consultant for Interstate Hotels. She also has extensive experience in multi-property operations and general manager ...
Maestro Web Delivers Secure, Browser-Based Property Management from the Cloud
Maestro Property Management Solution | July 16, 2014
Maestro Web Reduces Platform Costs for Independent Point Pleasant Lodge; NORTHWIND Takes over Data Security and Redundancy Responsibility, Provides PCI-Compliant Hosting Markham, ON - July 16, 2014 - NORTHWIND-Maestro PMS announced that the independent, full-service Point Pleasant Lodge implemented the Maestro Web cloud property management system. Maestro Web is a new fully-functional, browser-based Maestro PMS that includes all 21 NORTHWIND modules. NORTHWIND hosts Point Pleasant Lodge's Maestro Web system from NORTHWIND's secure PCI-compliant Toronto data center. NORTHWIND provides the Maestro Enterprise Property Management hotel sof...
Intelity Increases Efficiency of Mobile Check-in and -Out Processes For Hotel Guests
Intelity | July 16, 2014
A mobile application from hospitality technology firm Intelity allows hotel guests to check-in and -out and use their mobile device as a keycard. ORLANDO - July 16, 2014 - Intelity, the leading provider of hotel guest services technology, is making the hotel check-in process faster and easier with its ICE (Interactive Customer Experience™) Mobile platform. Guests can use their mobile devices to download the ICE app for a particular brand or hotel and check-in even before they arrive at the property or check-out from their guestroom. Along with check-in, they can send pre-arrival requests directly to the hotel. Extra pillows? A room wi...
A New Way to Collect Experience Feedback from Multiple Touch Points
TrustYou | July 16, 2014
TrustYou offers the capability to send multiple guest surveys per hotel for different hotel experiences. New York, NY and Munich, Germany - July 16, 2014 - TrustYou is proud to announce that, with the delivery of its latest Hotel Reputation Management solution, it now includes the capability to send out multiple targeted surveys. Hotels can now send surveys post stay, during stay and directly related to the hotels outlets such as Spa, F&B, Events and any other business areas where guests have had an experience touch point with the hotel. This advance in the solution is very important as hotels strive to deliver the best service poss...
Hotel Responsive Web Design Is Not As Costly As You Might Think
Lodging Interactive | July 15, 2014
The importance of staying competitive in an ever-changing, increasingly mobile online marketplace has never been greater. Responsive website design offers real solutions that allow the hospitality industry to increase conversion rates, provide a better user experience and more. PARSIPPANY, NJ -- July 15, 2014 -- Lodging Interactive, the interactive and social media marketing agency exclusively servicing the hospitality industry, de-mystifies the myth that Responsive Website Design (RWD) has to be expensive. What is Responsive Website Design? Responsive design means that a website is made to be viewed on any desktop, tablet or smartphone...
The Top Ten Questions to Ask Your Digital Marketing Partner
HeBS Digital | July 15, 2014
By Max Starkov & Mariana Mechoso Safer Any hotel that has a high revenue-generating website and a strong digital marketing strategy that drives direct online bookings needs a great hotel digital marketing agency behind it. It's challenging to find a good digital marketing partner these days. As more and more companies join the market as 'experts in hotel website design and digital marketing,' hoteliers are faced with a difficult decision. With serious revenues at stake, here are some questions to consider when deciding on who to partner with, or whether or not to stay with your current agency: 1. Do you consider yourself my property...
Systematic Laundry in Singapore Installs InvoTech UHF-RFID Laundry System for Efficient Operations
Systematic Laundry | July 15, 2014
Why InvoTech's Laundry System? It Eliminates Unaccounted Losses, Cuts Labor Costs, Pays for Itself in One Year LOS ANGELES, CA - July 15, 2014 - InvoTech Systems, Inc. announced Systematic Laundry installed the InvoTech UHF-RFID Laundry System to efficiently manage resort laundry operations. The InvoTech Laundry System streamlines and automates laundry operations, cuts labor costs, and provides real-time information to lower operating expenses. Systematic Laundry processes up to 20,000 garments per day for Resorts World Sentosa and 50,000 garments per day for other hotel clients and international airlines. Click here for more informatio...
Hotel AG Welcomes Rick George, Opens Chicago Office
Hotel AG | July 14, 2014
ATLANTA - July 14, 2014 - Hotel Assets Group, LLC (Hotel AG), announced today that Rick George has joined the firm and will open the Hotel AG Chicago office. "Rick comes from a deep hospitality transaction background and will add his resume to that of Hotel AG. We believe his tenure within the hotel real estate industry will complement the Hotel AG brand," commented H. Keith Thompson, principal of the firm. "There are a few dots on the map that we want a presence in and Chicago is one of them. We know Rick very well and have great respect for his ability to sell hotels. We look forward to having him lead the team in Chicago." About Rick...
Hospitality Management Corporation (HMC) Assumes Management of 82-key Wingate Inn in Slidell, LA
Hospitality Management Corporation (HMC) | July 14, 2014
July 14, 2104 - Dallas, TX - Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), proudly announces managerial responsibilities for the newly built Wingate Inn in Slidell. This 82-room and suite property located 30 minutes north of New Orleans opened in January of this year. HMC is one of the country's largest third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. The Wingate Inn Slidell is conveniently within driving distance to local attractions including the Oak Harbor Golf Club, Fork Pike State Historic Site and Infinity ...
Five Tactics for Hotels to Increase Group Bookings from Online Channels
Groupize Solutions | July 10, 2014
Free Whitepaper and Webinar from Groupize Solutions Focuses on Strategies for Hoteliers to Attract and Convert More Group Leads Boston, MA - July 10, 2014 Groupize Solutions announced today the release of a free whitepaper and webinar packed with actionable strategies to win more group business, improve service, and streamline the sales process. An award winning leader in group travel technology, Groupize Solutions provides an intuitive, cost effective GBE (Group Booking Engine) platform to facilitate online transactions and PRM (Pipeline Response Manager) for groups and meetings. Research shows the first hotel to contact a lead has a s...
Sabre Signs Technology Agreement with HNA Hotels & Resorts
July 10, 2014
China-based hospitality company to use Sabre's reservations system, booking engine SOUTHLAKE, Texas, July 10, 2014 - Sabre Corporation (NASDAQ: SABR), a global technology provider to the travel and tourism industry, has signed a comprehensive technology agreement with China-based HNA Hotels & Resorts. Sabre Hospitality will serve as HNA's primary technology provider for its critical operations and marketing systems, including the Sabre SynXis central reservations system and Sabre Guest Connect Booking Engine. HNA also will leverage Sabre's full complement of distribution channels. HNA officials selected Sabre Hospitality Solutions b...
