Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
Groupize Solutions Releases Group Booking Engine for Independent Hotels
Groupize Solutions | June 19, 2014
Highgate Hotels Among the First Independent Hotel Companies to Launch New Groupize GBE Solution Boston, MA, - June 19, 2014 Groupize Solutions has partnered with Highgate Hotels to release the new Groupize Group Booking Engine (GBE) for independent hotels to two of their prominent hotels, The Park Central and The Row. The Groupize GBE is a revolutionary online solution to help solve the inefficiencies of the current group processes and make sales managers more efficient. Currently in use by over 7,000 hotels, the solution was previously available only to large hotel chains and has now been adapted to the unique needs of independent hote...
Boost Your Bottom Line with Better Payroll Metrics
Datavision Technologies | June 19, 2014
Datavision offers new Payroll Metrics Module to help control payroll costs and predictive payroll models for your department heads Thursday , June 19, 2014 - Datavision would like to announce an exciting new enhancement to our system - our new Payroll Metrics Suite. As we all know, payroll is often 40% to 50% of operating expenses at many hotels and resorts. If you had a tool to help reduce or control your payroll expense, it would be a huge boost to your bottom line. Our current customers estimate that using Datavision to stay on top of their labor helps them save 1% to 3% annually. This comprehensive suite of reports is designed for t...
TrustYou and InnLink Partner to Strengthen the Direct Booking Channel
TrustYou | June 19, 2014
Partnership Brings InnLink aggregated verified review data to ensure that conversions on direct booking channels are substantially increased. Dallas, Texas and Munich, Germany -- June 19, 2014 -- TrustYou, the market leader in online reputation management for the hospitality industry has partnered with InnLink Central Reservation Services providing verified review data to enhance the use of its CRS and Internet based direct booking channels. InnLink is a hospitality industry leader with over 22 years of experience, providing central reservation solutions for more than 7,000 properties. TrustYou's data-driven, revenue-building approach ...
Morgans Hotel Group Upgrades its Central Reservation Rechnology with Sabre SynXis CRS
June 18, 2014
Industry leader in boutique hotel sector also using Sabre's Guest Connect Booking Engine SOUTHLAKE, Texas, June 18, 2014 - Sabre Corporation (NASDAQ: SABR), a leading global technology provider to the travel and tourism industry, has signed a technology agreement with Morgans Hotel Group to upgrade all Morgans' properties to Sabre's SynXis Central Reservation System(CRS). Sabre successfully completed this technology implementation with Morgans Hotel Group on June 10. Morgans Hotel Group, widely credited as the creator of the first "boutique" hotel and a continuing leader in the hotel industry's boutique sector, also plans to leverage Sa...
YOTEL New York Deploys StayNTouch’s Mobility Platform to Drive Upsell Revenue
StayNTouch Inc. | June 18, 2014
Bethesda, MD - June 18, 2014. StayNTouch Inc., provider of the PMS Mobile Overlay Platform, is pleased to announce the implementation of their solutions at the YOTEL New York. Innovative, affordable luxury hotels such as the YOTEL New York are integrating mobile devices into the everyday operations of their business. The result? Increased upsell revenues, increased customer service and a more connected experience for guests. This 669 "Cabin" Times Square hotel began the implementation of the StayNTouch's solutions with both Rover Front Office and Zest Web. Staff can now assist guests away from the front desk (Mission Contr...
NORTHWIND-Maestro PMS Announces Maestro Web, Tablet Guest Engagement, eLearning Tools at HITEC
Maestro Property Management Solution | June 18, 2014
At HITEC Visit NORTHWIND-Maestro in Booth # 719 June 23 to 26 at the Los Angeles Convention Center How Does NORTHWIND Improve Staff Productivity? With New Full-Function 21-Module Maestro PMS for the Web; Tablet Guest Engagement; Online Tutorials/Context-Sensitive 'Direct Help' Markham, ON - June 18, 2014 - NORTHWIND-Maestro PMS will announce 3 system innovations at HITEC 2014 in Los Angeles: Maestro Web with full Maestro PMS functionality, expanded Tablet Guest Engagement, and eLearning Online Tutorials/context-sensitive Direct Help. NORTHWIND provides the Maestro™ Enterprise Property Management hotel software and reservation software...
ZDirect Expands into Spain
ZDirect | June 17, 2014
Sunway Hotels in Barcelona turns to ZMail for hotel marketing automation to enhance its guest-communications process and initiate surveys on the fly to better identify preferences and more quickly deliver on expectations Visit ZDirect at HITEC in Booth 735 June 24 to 26 at the Los Angeles Convention Center [HALLANDALE BEACH, FL- JUNE 17, 2014] - Sunway Hotels & Apartments, an operator of nine facilities in tourist and coastal areas of Spain, has recently partnered with ZDirect to automate the way they communicate with hotel guests. Today, the Hotel Club Sunway Punta Prima, located in Formentera on the beach of Es Pujols, and the ...
HeBS Digital Appointed Web Design, Digital Technology & Marketing Agency for Red Lion Hotels
HeBS Digital | June 17, 2014
New York, NY (June 17, 2014) - HeBS Digital, the industry's leading hotel digital technology, full-service digital marketing and website revenue optimization consulting firm today announces it has been selected to provide a range of digital marketing services for Red Lion Hotels Corporation. The HeBS Digital team has been chosen to assist in developing and implementing the next iteration of Red Lion Hotels' digital marketing strategy and to provide innovative technology solutions to grow the brand's direct online revenues. As such, Red Lion Hotels and HeBS Digital have aligned to enhance the dynamic content personalization and reservati...
Agilysys Introduces Analytics Business Intelligence Application
Agilysys | June 17, 2014
Solution Enables Customers to Leverage Data to Maximize Revenue, Boost Guest Service ALPHARETTA, GA. - June 17, 2014 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software and services, today introduced Agilysys Analytics v2.0, a made-for-hospitality business intelligence solution that consolidates data across disparate systems and multiple locations into a single integrated source for comprehensive reporting, auditing and predictive analysis. The solution can be seen at HITEC 2014 in Los Angeles. Available as a subscription service, Agilysys Analytics requires no software insta...
Infor Hospitality Partners With Booker
Infor | June 17, 2014
Infor to Offer Booker Online Scheduling, Powerful Reporting and Charge Posting for Spa and Activities NEW YORK - Jun 17, 2014 - Infor, a leading provider of business application software serving more than 70,000 customers today announced a partnership with Booker Software, a leading cloud-based platform that unifies operations and automates marketing to help service businesses run and grow successfully. Through this partnership, Infor will offer Booker solutions to its Hospitality base, which provides the tools to better manage day-to-day operations, and helps to streamline scheduling for spa, salon, golf, classes and other recreational...
nSight Taps Keli McCormack as Regional Director of Sales
nSight | June 16, 2014
Big Data Provider's Growth with Destination Clients in the West Triggers Hotel Business Expansion NASHVILLE, TN - June 16, 2014 - nSight, the leading provider of online consumer shopping intelligence for the travel industry, has named business intelligence (BI) and digital marketing expert Keli McCormack as Regional Director of Sales to support the growing demand for its hotel travel intelligence solution. With an increase in recent destination clients from Arizona to Visit Seattle and Las Vegas to Discover Los Angeles, nSight is experiencing rising demand for its hotel version of nSight travel intelligence in western markets. Over her...
Itesso to Preview Futuristic Google Glass Assisted Hotel Check-in Functionality at HITEC 2014
Itesso | June 16, 2014
Cutting-edge application will allow hotel staff to instantly recognize and check-in guests through integration with Cloud-native PMS solution Atlanta - June 16, 2014 - Itesso, the global innovator in Cloud-native hospitality technology, announces that a Google Glass assisted hotel check-in solution is currently in development, and will be demonstrated at HITEC 2014 in Los Angeles, June 24-26. This revolutionary new proof of concept solution is designed to maximize efficiency, functionality and convenience during the hotel guest check-in experience. Itesso's Google Glass assisted check-in leverages the most advanced technologies availabl...
NAVIS to Formally Launch NAVIS Reach CRM Marketing Solution and ProServices at HITEC
NAVIS | June 16, 2014
At HITEC Visit NAVIS in Booth # 1329 June 23 to 26 at the Los Angeles Convention Center How Does NAVIS Reach Increase its Clients Revenue? NAVIS Reach CRM Marketing Automation Gathers and Combines Data from Multiple Systems, Creates Effective Targeted Email Campaigns that Deliver High Open Rates and Drive Revenue Bend, OR - June 16, 2014 - NAVIS, the industry's leading complete sales and marketing solution provider, announced it will formally launch NAVIS Reach at HITEC June 24 - 26 in Los Angeles. NAVIS Reach is a breakthrough CRM tool that allows operators to increase revenue through combining data from online and offline systems for ...
UniFocus Launches New Enterprise-Level Employee Engagement Reporting Dashboard
UniFocus | June 16, 2014
UniFocus is proud to announce the newest upgrade to its' STAFFScope™ employee feedback and engagement solution - a corporate level dashboard. Providing executives with the ability to view collective performance gives all organizations quantifiable business intelligence to design strategies and to sustain a healthy workplace. Ultimately, the relationship between employee performance and guest satisfaction drives loyalty. With the new intuitive dashboard organizations can: View hierarchical presentation of data, allowing executives to drill down to regional, departmental and sub-departmental teams Quickly identify areas where low lev...
Anatomy of a Hotel Data Breach
Sandy B. Garfinkel | June 13, 2014
by Sandy B. Garfinkel Data breach incidents have dominated the news in 2014, and they are only becoming more frequent and damaging. Every industry and every type of business has been a victim of cyber intruders or other types of data loss or theft. Information criminals take everything from sensitive corporate trade secrets to customer or employee personal information, including credit card account numbers, bank account codes, social security numbers, e-mail addresses and other items useful in carrying out identity theft. Security industry experts have estimated that 78% of all companies and organizations in the United States suffe...
SHR Integrates with Merchant Link’s Tokenization Solution
SHR | June 13, 2014
HOUSTON, TX, June 13, 2014 - Sceptre Hospitality Resources (SHR), an innovative provider of advanced distribution technology and services for the hospitality industry, today announced that it has completed an integration with Merchant Link's TransactionVault®, a solution that offers tokenization of credit cards, with their WindsurferCRS. The integration ensures that the WindsurferCRS never sees or stores sensitive credit card information. Hotels on the WindsurferCRS platform who have deployed Merchant Link's TransactionVault® solution will now tokenize all credit card data prior to storage and during transmission, allowing for enhance...
Don’t Miss This Important Panel at HITEC Leveraging BYOD and Empowering Your Guests
SkyWire | June 12, 2014
LOS ANGELES – June 13 2014 - Mobile devices are increasingly becoming an inseparable part of our daily lives. This is also true for your hotel guests and their ever-evolving expectations. This session will introduce you to the latest in guest-based BYOD services and applications. The panel of experts have a combined 60 years experience with the marriage of hospitality and technology. They will discuss trends in BYOD related guest behavior, opportunities on yielding guest behavior, empowering your guest through BYOD to enhance the overall experience and gain a competitive edge. Key Take Aways - Attendees of this session will get to lea...
Cendyn/ONE™ Digital Campaign for Hotel del Coronado Results in $3.3M Revenue Increase in Flat Market
Cendyn/ONE | June 12, 2014
Cendyn/ONE's Cloud-Based Software and Services Platform Delivers Profitable Marketing Outcome, Strong Increases Year-Over-Year Across ALL Key Performance Indicators Boca Raton, Fla. - June 12, 2014 - Continuing to drive significantly higher marketing ROI for hotels and resorts, Cendyn/ONE™ generated $3.3 million in revenue for the Hotel del Coronado in San Diego, California from January through June 2013 with an integrated, data-driven digital marketing campaign. The results were revealed in a recent case study prepared by Cendyn/ONE. Part of the Cendyn® portfolio, Cendyn/ONE provides a cloud-based software and services pl...
Electronic Payments Set to Expand in U.S. Restaurants According to New Cornell Study
The Center for Hospitality Research | June 12, 2014
Ithaca, NY, June, 2014 - Restaurants of all types are looking seriously at implementing electronic payments, and customers in all restaurant types will increasingly see and use payment technology. Although the restaurant industry has been cautious in adopting electronic payment technology, that is due to change, as explained in a new report from the Cornell Center for Hospitality Research (CHR). The report, "Customer-Facing Payment Technology in the U.S. Restaurant Industry," by Sheryl E. Kimes and Joel E. Collier, is available from the CHR at no charge. Kimes is a professor at the Cornell School of Hotel Administration, and Collier is ...
Lodging Interactive Helping Increase Positive Guest Reviews
Lodging Interactive | June 12, 2014
Lodging Interactive's 24/7/365 Social Customer Service provides hotels with the ability to offer guests 'always-on' social listening and social customer engagement around the clock PARSIPPANY, N.J. - JUNE 12, 2014 - Lodging Interactive, a digital marketing and social media engagement agency exclusively servicing the hospitality industry, has developed a service aimed at preventing negative guest reviews from reaching social review sites such as TripAdvisor and Yelp. Launched last month, Social Voices by CoMMingle provides hospitality clients with 24/7 social listening and customer engagement services 365 days a year. By listening and mo...
InvoTech Continues International Expansion; Establishes Global Reseller Network
InvoTech Systems | June 12, 2014
At HITEC Visit InvoTech Systems in Booth #240 June 24 to 26 at the Los Angeles Convention Center InvoTech, The Industry's Leading RFID Linen, Uniform and Laundry System Provider, Extends Business to 25 Countries, Adds Clients in Ireland, Chile, UK, Singapore LOS ANGELES, CA - June 12, 2014 - InvoTech Systems, Inc. announced it expanded its international business to 25 countries with the addition of new clients and a network of global resellers. InvoTech signed new-client agreements with operators in Ireland, the United Kingdom, Chile, the Dominican Republic, and Singapore. The company also extended its multilingual system functionality...
hotel SystemsPro™ Expands into Latin America, Announces International Launch of property ServicePro™
Hotel SystemsPro | June 11, 2014
At HITEC visit hotel SystemsPro in Booth #1151 June 23 to 26 at the Los Angeles Convention Center How is Multilingual property ServicePro a True International Solution for Facilities and Asset Maintenance? The System Manages Physical Assets Regardless of Country or Industry Atlanta - June 11, 2014 -- hotel SystemsPro™ announced the international launch of property ServicePro™ for clients in Mexico and Latin America. property ServicePro is an international, multilingual web-based facilities and asset management solution. property ServicePro automates maintenance and oversight of physical assets for hotels, airports, hospitals, sports...
India’s Largest OTA MakeMyTrip and TrustYou Announce Strategic Partnership
TrustYou | June 11, 2014
The use of TrustYou's verified Meta-Reviews™ helps travelers to select the best hotel and enables MakeMyTrip to increase conversion, user retention and reduce bounce rates. June 11, 2014 - Dallas, USA & Munich, Germany - TrustYou, the inventor of the Meta-Reviews™ and global online reputation management leader, has partnered with MakeMyTrip, India's number one Online Travel Agency, to bring easy to digest verified reviews to its travelers. TrustYou's Meta-Reviews™ has been integrated into MakeMyTrip site and its affiliates in order to help increase bookings and significantly elevate the consumer booking experience. "This excit...
