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Technology
Hotel AG Welcomes DJ Effler as Director of Capital Markets
Hotel AG | May 27, 2014
ATLANTA - May 27, 2014 - Hotel Assets Group, LLC (Hotel AG), announced today that DJ Effler has joined Hotel AG as Director for the company's newly launched capital markets platform. DJ will continue his current role with Bellwether Enterprise Real Estate Capital, LLC (Bellwether Enterprise) and add to it the role of Director at Hotel AG. H. Keith Thompson, principal of Hotel AG, stated, "DJ comes from a very deep hospitality finance background that is second to none. His relationships with the CMBS markets, local lenders and insurance balance sheet lending are absolutely incredible. DJ could be the best hotel lending specialist in the ...
Hotel AG 2014 Transaction Market Performance
Hotel AG | May 27, 2014
ATLANTA - May 27, 2014 - Hotel Assets Group, LLC (Hotel AG), announced today the firm continues its momentum in closing hotel transactions. "Hotel AG continues a rapid pace in hotel transaction closings. The firm has closed more transactions this year to date than in 2013, and over the past 12 months the firm has been involved in 1 hotel transaction every 3 days. The firm has 49 hotels under sale agreement with closings scheduled for this summer," stated H. Keith Thompson, principal of the firm. "We see off the chart strong demand in the hotel real estate investing, but we think the selling window is beginning to close. I told a client ...
New Owner and Property Manager for Hampton Inn Channel Islands Harbor
BuildCentral | May 27, 2014
Hotel-Online and BuildCentral Have Updated 313 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. May 27, 2014 - Hotel-Online and BuildCentral have reported 313 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Hampton Inn Omaha/West Dodge Road (Old Mill) (Omaha, NE) Residence Inn Los Angeles Torrance/Redondo Beach (Torranc...
Second Annual Revenue Strategy Summit (RSS) Planned for October 16, 2014 at the Affinia Manhattan
Duetto | May 22, 2014
Powered by Duetto, RSS Will Bring Together More than 300 Industry Thought Leaders and Speakers to Focus on the Next Frontiers in Hotel Innovation New York, May 22, 2014 ... Duetto, Kalibri Labs and Silver Hospitality Group, LLC announced the second annual Revenue Strategy Summit (RSS), a gathering of thought leaders and practitioners who will examine forces reshaping the hospitality industry and how marketing and technology must evolve to meet new demands. Scheduled for October 16th at the Affinia Manhattan, the full-day conference will feature industry leaders who will continue to articulate and discuss the evolution of the new discipl...
Milestone Garners Top Awards for Creativity and Impact in Hotel Marketing and Communications
Milestone Internet Marketing | May 22, 2014
Honors Include Innovative Website Development, Digital Marketing & Social Media Promotions May 22, 2014 (SANTA CLARA, CA): Milestone Internet Marketing recently won several top distinctions for innovative hotel website design, digital marketing strategies, and social media marketing from Horizon Interactive Awards and Communicator Awards. These prominent industry competitions honor marketing and media companies whose work reflects creativity and impact in marketing and communications. Milestone's responsive web and mobile designs go beyond visual aesthetics and digital assets. They are built with robust architecture, strong SEO ...
Marks Hotel Glasgow Drives Revenue Across Multiple Channels with Pegasus Connect+ Premium
Pegasus Solutions | May 22, 2014
DALLAS (May 22, 2014) – Marks Hotel Glasgow has leveraged Pegasus Connect+ Premium to drive revenue across multiple channels. By using the comprehensive solution from Pegasus Solutions, the boutique hotel is able to affordably attract worldwide bookings through the global distribution systems (GDSs), online channels, and both its desktop and mobile sites at www.markshotels.com. "Our hotel caters to a broad range of travelers visiting Glasgow's city center with a variety of room options and styles," said Rachel Jones, revenue manager for Marks Hotel. "That requires us to have a diversified selling strategy that reaches across guest pro...
The Secret to Saving Money on Credit Card Transaction Fees Without Changing Your Bank
Independent Merchant Group | May 22, 2014
Tips from The Breakers and Mohonk Mountain House that Can Save You 20-65% Mineola, NY -- May 22, 2014: More than 80% of hotel revenue was generated by credit card usage in 2010*; every swipe of the card -- room, food, nightclub tab, spa treatment -- means a fraction of that charge is paid to the credit card transaction processor. Surprisingly, few hotel finance managers carefully review their credit card transactions agreement in the years after signing these contracts. The hotel's subsequent expansion might mean it has outgrown the rates and fees negotiated much earlier. These agreements might force the hotel to pay excessive rates tha...
PriceMatch Partners with Frontdesk Anywhere, an Integrated Online Hotel Management System
Frontdesk Anywhere | May 22, 2014
Want to boost your revenue? San Francisco, USA (PriceMatch) May 22, 2014 - A revolution is underway. For the first time, Frontdesk Anywhere, a leading hotel management software is offering its clients an all-in-one solution, thanks to their partnership with PriceMatch, an innovative revenue management service. Accessing your PMS, your RMS and your Channel Manager has never been easier: no more interfacing costs, no more multiple accounts, no more connection problems. This fully integrated system will allow hotel operators to maximise their revenue per available room (RevPar) without heavy investments. One password, one platform, one bil...
Travel Tripper Integrates Custom Landmarks and Nearby Attractions in the RezTrip CRS Booking Engine
Travel Tripper | May 21, 2014
(NEW YORK )- Travel Tripper announced today new content integration capabilities within the booking engine of its RezTrip multi-channel central reservation system (CRS). Hotel's can now showcase nearby attractions on an optional map included within the RezTrip CRS' web booking engine. The map showing the hotel and nearby attractions is available to be viewed throughout the booking process. This capability prevents shoppers from going to another website to look at detailed location information, which might subsequently result in traffic leakage and lower conversions. This feature is powered directly by content that is input directly into...
Cendyn Arcaneo® Introduces Platform Facilitating End-To-End Solutions For Event Planning Industry
Cendyn Arcaneo | May 21, 2014
Consolidated solution encompassing sourcing, payments, collaboration and ROI measurement launching at IMEX Frankfurt 2014 IMEX WORLDWIDE EXHIBITION FOR INCENTIVE TRAVEL, MEETINGS & EVENTS - FRANKFURT, Germany & BOCA RATON, Fla. - May 21, 2014 - Cendyn Arcaneo®, part of the Cendyn® portfolio, announces the introduction of an enhanced, end-to-end solution for the event industry, significantly improving clients' ability to globally plan, source, manage and measure meetings. Cendyn Arcaneo's Strategic Meetings Management Software allows customers to plan through Metron™, source through RFP toolkit®and eProp...
Globally, Which Region Leads with the Best Hotel Reviews?
Wego | May 21, 2014
Singapore, 21 May, 2014 - Wego, the leading travel search site in the Asia Pacific and Middle East, along with big data and travel review partner, TrustYou, today revealed a comparison of hotel reviews between three large global regions: APAC, North America and Europe/Middle East/Africa. Which of these areas are scoring the highest hotel ratings and what features do travellers rate the best, and worst? The Asia Pacific region, which incorporates Australia/New Zealand, North and Southeast Asia, came out on top scoring 85.8 percent overall in 16 categories that included service, facilities, food, romance, luxury, romance, nightlife, price...
ZDirect Makes Recommendations on ‘How’ to Ask for Guest Feedback Using Hotel Marketing Automation
ZDirect | May 20, 2014
Hospitality's pioneer of Hotel Marketing Automation says giving guests a blank slate to provide feedback about their stay experience will uncover preferences and resolve potential problems; Drip marketing will help build a better guest profile, drive loyalty and boost satisfaction Visit ZDirect in Booth 735 at HITEC to see our Sentiment Analysis Software in Action [HALLANDALE BEACH, FL- MAY 22, 2014] - For decades, hotel marketers have been working to discover what guests want, when they want it, and how often in order to build a better profile, drive loyalty and increase customer satisfaction. Knowing "how" to ask for this critical inf...
As Guest Data Triples in a Year, Swisscom Confirms its Leadership in Hotel Internet Services
Swisscom Hospitality Services | May 20, 2014
Providing guests with reliable Internet services is becoming one of the key challenges for hoteliers. Statistics indicate that the volume of simultaneous connected devices as well as the overall data transferred on Swisscom-managed hotel networks has tripled in the last year. Swisscom is supporting hoteliers to adapt their networks and services accordingly. Swisscom Hospitality currently connects 260,000 hotel rooms across North America, Europe and the Middle East to wireless Internet - serving its guests customized connectivity solutions. While the number of guest rooms connected to the Swisscom network has grown by 18% over the past 1...
Pegasus Solutions Expands Technology Leadership; Two Vice President Roles Created to Manage Growth
Pegasus Solutions | May 20, 2014
DALLAS (May 20, 2014) – Pegasus Solutions has named Steve Guthrie vice president, architecture and design; and James Charles, vice president, central reservation systems (CRSs) application development. The positions, announced by Pegasus' chief information officer Bill Rose, were established as Pegasus responds to hotel demand for its powerful and stable technology solutions. "Steve and James each bring nearly a decade of experience working with Pegasus to these roles. That translates to an invaluable understanding of both our solutions and our clients' business," said Rose. "Investing in the right technology leadership translates to ...
Grand City Hotels Selects SiteMinder’s Enterprise Distribution Technology as Best in Class
SiteMinder | May 20, 2014
London, UK - May 20, 2014 - Grand City Hotels, one of the leading hotel management companies in Europe, has selected SiteMinder's enterprise distribution technology, Channel Manager, to provide seamless, robust two-way integrations between multiple booking channels and its hotel management system, Opera by MICROS-Fidelio, for more than 80 of its hotels. The decision -taken after running extensive trials with several competing products -further embeds SiteMinder as 'best in class' in the distribution space and will allow Grand City to dramatically increase revenues and online exposure globally, whilst reducing the cost of distribution du...
Hotel AG Welcomes Eric Gunderson as Newest Team Member, Opens California Office
Hotel AG | May 19, 2014
ATLANTA - May 19, 2014 - Hotel Assets Group, LLC (Hotel AG), announced today that Eric Gunderson has joined the firm as Vice President responsible for expanding the company's brokerage platform in California. Eric comes to Hotel AG from Cassidy Turley with more than seven years experience in the hospitality real estate industry. While at Cassidy Turley, Eric was based in San Francisco where he started the Northern California hospitality group, which transacted over $120 million during his tenure. "California is a market we have wanted to have a presence in for quite some time. We are excited and proud to have Eric on board as a partner....
HotelQuickly Adds TrustYou Meta-Reviewsâ„¢ Solution and TrustScoreâ„¢ to Enhance Traveler Experience
TrustYou | May 15, 2014
Additional Benefit Allows HotelQuickly to Capture Higher Revenue May 16, 2014 - Dallas (USA), Munich (Germany) & Hong Kong - TrustYou, the global leader in online reputation management (independent verified reviews), has partnered with HotelQuickly, the leader in last minute hotel bookings in Asia Pacific, to make hotel reviews much easier for their travelers to digest. TrustYou's recently released Meta-Reviews - summaries of all verified reviews across the web - will be integrated into HotelQuickly's mobile apps in order to enhance customer experience and therewith to increase conversions. "This is yet another great example of how ...
HeBS Digital’s CMS Technology a Finalist for 2nd Consecutive Year by The American Business Awards
HeBS Digital | May 15, 2014
HeBS Digital's CMS Premium, the industry's most advanced Content Management System (CMS) technology, was named a finalist in the Best Software Programming/Design category in The 2014 American Business Awards SM and will receive the coveted Stevie® Award for this category. New York, NY (May 16, 2014) - HeBS Digital, the industry's leading hotel digital technology, full-service digital marketing and website design firm today announces its proprietary CMS Premium has been named a finalist in the Best Software Programming/Design category in the 2014 American Business Awards. HeBS Digital will ultimately be a Gold, Silver or Bronze StevieÂ...
Travel Tripper Enhances Multi-property Booking Engine Capability to Include Searching by Offer Codes
Travel Tripper | May 14, 2014
(NEW YORK) - Travel Tripper announced today that it is extending it's RezTrip CRS multi-property shopping capability to include searching by offer codes across multiple hotels. Guests can now search for hotels that are offering group-wide promotions or look for negotiated rates across a collection of hotels. Hotels in a group or brand can set up Rate Plans with a common rate access code. When a guest searches for availability, the results are clearly split into hotels that offer the rate plan and hotels that don't offer it. The screenshot below shows how the results appear: With RezTrip, hotel companies can also easily create custom bo...
24/7 Hotel Social Customer Service is Launched
Lodging Interactive | May 14, 2014
Lodging Interactive Launches Social Voicesâ„¢, 24/7/365 Listening And Social Customer Care Services For The Hospitality Industry. PARSIPPANY, NJ - May 14, 2014 - Lodging Interactive, a digital and social media engagement agency exclusively servicing the hospitality industry, today announced the launch of Social Voices by CoMMingle. Social Voices is a innovative new service that provides hospitality clients with 24/7 social listening and social customer engagement services 365 days a year. "The time has come for hospitality companies to elevate the level of customer service they provide to their potential customers and in-house guests w...
The Spencer in Dublin Moves to Pegasus Connect+ Premium
Pegasus Solutions | May 13, 2014
DALLAS (May 13, 2014) – The Spencer in Dublin, formerly Clarion Hotel IFSC Dublin, has moved to Pegasus Connect+ Premium by Pegasus Solutions for global sales and marketing support of the newly refurbished and rebranded hotel. Situated in the heart of Dublin's IFSC, the design-focused hotel by Fitzpatrick Lifestyle Hotels is now available through the global distribution systems (GDSs) under the Pegasus Connect+ "UI" chain code, as well as through a thousand Pegasus-connected online channels. "In re-imagining our hotel, we thought through everything travelers might want out of their Dublin stay," said Paul Fitzpatrick, founder of Fitzp...
Global Mobile Key Leader OpenWays Brings the Power of Bluetooth© 4.0 in a NEW Solution with BlueWays
OpenWays | May 13, 2014
Groundbreaking solution using proven technologies that supports ALL technology platforms - Bluetooth Smart / 4.0, RFID, Pure NFC and CAC - using existing locks and works with ALL cell phones in the world; Visit OpenWays in Booth 1209 at HITEC Los Angeles-MAY 13, 2014- To respond to the demands of modern travelers for mobile-based check-in solutions, OpenWays, developer of the hospitality industry's first mobile key front-desk bypass solution, is unveiling a true mobile alternative to traditional check-in offering straight-to-the-room service delivery that is sure to "wow" guests across the globe. Today, OpenWays introduces BlueWays©, ...
Prairie Band Casino & Resort Chooses Agilysys Solution Suite
Agilysys | May 12, 2014
Resort to Implement Property Management, POS, Inventory and Procurement Systems ALPHARETTA, GA. - May 12, 2014 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative hospitality software solutions and services, today announced that Prairie Band Casino & Resort in Mayetta, Kan., has selected a comprehensive software suite from Agilysys, including solutions for property management, point-of-sale and inventory and procurement. The 297-room resort will use the Agilysys Lodging Management System® (LMS), Agilysys InfoGenesis™ POS system and Agilysys Stratton Warren System to streamline operations and enhance guest service. "...
Former La Quinta Inn & Suites Tallahassee South Converted to Baymont Inn & Suites
BuildCentral | May 12, 2014
Hotel-Online and BuildCentral Have Updated 173 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. May 12, 2014 - Hotel-Online and BuildCentral have reported 173 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: MainStay Suites Pittsburgh International Airport (Pittsburgh, PA) MainStay Suites Brentwood (Brentwood, TN) Double...
