Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
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Technology
The Shift in Desktop to Mobile & Tablet Continues to Transform Hotel Bookings in Q1 2014
the Author and HeBS Digital | April 29, 2014
By Max Starkov The results from Q1 of 2014 demonstrate a tremendous and continuous shift in hotel bookings and customer engagements from desktop to mobile and tablet devices. Over 36% of web visitors and nearly 34% of page views were generated from non-desktop devices (mobile and tablet), while over 15% of bookings and nearly 14% of room nights and revenue came from tablets and mobile devices. There is no doubt that hoteliers must up their marketing and distribution game in this multi-channel, multi-device world we live in. The Mobile vs. Tablet Argument When analyzing the shift from desktop, the three devices - desktop, mobile (smartp...
Knowland Releases New Data Verification Feature That Helps Keep Information Fresh and Accurate
the Knowland Group | April 29, 2014
Customers can now request validation of specific data in their Knowland product. Washington, D.C. (April 29, 2014) - The Knowland Group, the largest data company in the global meeting and event industry, announced today a new data verification feature for customers, designed to leverage Knowland's internal data management system. This revolutionary research process ensures fresh and accurate data, and allows customers to drive verifications with the click of a button. "Thanks to our extensive infrastructure, Knowland is in a unique position to constantly research and update information in our database. No other data provider in the glob...
nSight Hosts Complimentary Webinar: How’s Your Hotel Performing On Third-Party Websites?
nSight | April 28, 2014
Benchmarking and improving performance for Hotel Revenue Managers and Marketers -- April 30 & May 1 NASHVILLE, TN - April 28, 2014 - nSight, the leading provider of online consumer shopping intelligence for the travel industry, will present a complimentary webinar to help hotels benchmark against their competitive set and improve performance on third-party websites by using consumer search and booking data from 5,000 global travel websites. Insights will be delivered by business intelligence industry expert, Jami Timmons, president and chief product officer at nSight. The 30-minute webinar will discuss how consumer shopping insights...
Eight of the World’s Hippest Hotels
TrustYou | April 28, 2014
Whether your definition of "hip" includes locavore cuisine, avant-garde art and design or the hottest new technogadgets, TrustYou's list of the world's hippest hotels has got you covered. Each of these bastions of cool has that elusive quality that makes them instantly recognizable to those in the know. Read on for a sampling of the best places to see and be seen. King and Grove (New York City, USA) Located in the heart of Williamsburg, Brooklyn - arguably the hipster capital of the world - King and Grove's 1970s-inspired minimalism makes it a suitable refuge for visitors exploring the area's vintage boutiques, restaurants and music ven...
Is Your Hotel Website Responsive to Meet Google Requirements and Boost SEO?
Lodging Interactive | April 24, 2014
Lodging Interactive, named among the best interactive agencies worldwide for its excellence in website design, is assisting hoteliers by building responsive mobile websites PARSIPPANY, N.J. - APRIL 24, 2014 - When Google talks, hotel marketers need to listen, especially when it comes to responsive website design. With mobile traffic gaining market share month after month, hotels need to ensure their desktop versions of their websites are optimized for smaller screens and deliver fast loading times. Lodging Interactive, the interactive and social media marketing agency exclusively servicing the hospitality industry and winner of numerous...
Casa Ybel Resort Selects Agilysys Visual One™ PMS
Agilysys | April 24, 2014
Property Management System Streamlines Guest Service at Florida Destination Resort ALPHARETTA, GA. - April 24, 2014 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative hospitality software solutions and services, today announced that Casa Ybel Resort on Sanibel Island, Fla., has selected the Agilysys Visual One™ PMS to enhance operations and provide superior guest service at the 114-suite destination property. "When reviewing property management systems, one of our primary considerations was a fully integrated solution that was flexible and easy to use," said Froilan Ramirez, general manager at Casa Ybel Resort. "The Vis...
TrustYou Integrates Property Reputation Summaries to KAYAK Hotel Owners Pages
TrustYou | April 24, 2014
Munich, Germany and Dallas, TX, USA - April 24, 2014 TrustYou, the market leader in big data and online reputation management for the hospitality and travel industry and KAYAK, a global travel search engine, have announced that TrustYou's high level reputation overview is now available to KAYAK hotel partners. Available for free as part of their hotel listings, KAYAK's hotel partners now have access to a high-level analysis of guest feedback across all review and social media sites. "Last year we added TrustYou's verified review summaries so users can easily make more informed hotel booking decisions, said Robert Birge, chief marketing ...
CSM Lodging Names Cynthia Jennings DOSM of Hilton Garden Inn Portland Beaverton, Oregon
CSM Lodging | April 24, 2014
Minneapolis, Minnesota, April 24, 2014 - CSM Lodging, a division of CSM Corporation, has named Cynthia Jennings director of sales and marketing for the Hilton Garden Inn Portland Beaverton, Oregon. Robert Payne, regional director of sales and marketing, made the announcement. "It is a pleasure to announce Cynthia's promotion," said Mr. Payne. "She is a terrific leader and a proven sales producer. We look forward to her guiding the hotel's team to outstanding results in 2014 and beyond." Cynthia Jennings was most recently sales account executive for the Hilton Garden Inn Portland Beaverton. She has previously served as project support sp...
Travel Tripper Announces Unique Content Integration Features in its RezTrip CRS
Travel Tripper | April 23, 2014
(NEW YORK)—RezTrip, the premium all-channels central reservation system (CRS) by leading hotel technology provider Travel Tripper, has been lauded by the industry for its unique content integration capabilities found within its booking engine. Now hotels can elegantly display key information such as hotel details, maps, and photos directly in the booking engine, so that users never have to leave the booking flow in order to find this info. Throughout the entire booking process, users can easily refer back to this information through a header that provides the information in a slide-down format. Users never have to go to another page ...
Cendyn® Launches Cendyn/One™ Cloud-Based Software and Services Platform Company
April 22, 2014
Millions of dollars in research and development invested to create the first comprehensive one-to-one digital marketing solution for the hospitality industry Boca Raton, Fla. - April 22, 2014 - Today Cendyn, the leader in data-driven digital marketing solutions for the hospitality industry, announced the launch of its new company, Cendyn/ONE, providing a fully integrated software and services platform that leverages data to drive a significantly higher marketing ROI for hotels and resorts. Providing a single integrated view of guest history, value, behavior, desire, intent and engagement, Cendyn/ONE's cloud-based software and servi...
5 Tips to Growing Your Hotel Database for Increased Revenues and a Better Guest Experience
ZDirect | April 22, 2014
ZDirect says a rich customer database is key to helping hotel marketing strategies succeed, drive revenues and increase guest loyalty [HALLANDALE BEACH, FL- APRIL 22, 2014] - One of the most valuable assets a hotel has is its customer database, according to ZDirect, the hospitality pioneer of Hotel Marketing Automation and the industry's leading Email Service Provider (ESP). Information, such as demographics, purchase behaviors and buying preferences can guide marketers to develop strategies that deliver higher conversions on their campaigns. Guest preferences, survey feedback and purchase behaviors collected can help anticipate a guest...
New Owner and Property Manager for The Cliff House Resort & Spa in Maine
BuildCentral | April 21, 2014
Hotel-Online and BuildCentral Have Updated 205 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. April 21, 2014 - Hotel-Online and BuildCentral have reported 205 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Wingate by Wyndham Slidell/New Orleans East Area (Slidell, LA) Best Western Black Rock Inn (Fairfield, CT) Red ...
Hotel AG Closes One Hotel Every Five Days
Hotel AG | April 21, 2014
ATLANTA - April 21, 2014 - Hotel AG announced today the firm continues to close 1 hotel transaction every 5 days and has done so for the last 3 1/2 years. The firm has closed 33 hotel transactions over the past 23 weeks. The recent closings range from Hilton and Marriott upscale select service assets to bank deals, private deals and full service hotels. Most of the recent closings were located from the Midwest through the Northeast and along eastern seaboard states with several in Florida. H. Keith Thompson, principle of the firm, commented, "We continue to see great traction in the hotel real estate space across all segments, brand fam...
Infor CloudSuite™ Available for the Hospitality Industry
Infor | April 21, 2014
Cloud Access Provides Greater Flexibility and Lower Total Cost of Ownership Apr 21, 2014 - Infor, a leading provider of business application software serving more than 70,000 customers, today announced Infor CloudSuite™ Hospitality, offering industry customers access to applications within the cloud environment. Infor Hospitality builds upon Infor's offerings available on Amazon Web Services (AWS), combining beautiful software with rich hospitality industry functionality. Through a flexible, subscription-based delivery model, customers can considerably lower upfront IT expenditure, and access specially configured functionality that is...
New Vizergy® Whitepaper – “The Best, Best Practice: Digital Benchmarking for Hotels”
Vizergy | April 21, 2014
Complimentary Paper Authored by Digital DNA Infusion, LLC Provides Platform to Compare Your Property to Comp Set and Find Revenue Opportunities Jacksonville, FL (April 21, 2014) - Benchmarking is perhaps the hottest hot topic in the hospitality industry. While a quick search yields countless articles and opinions, Digital DNA Infusion, LLC and Vizergy worked together to provide a platform for hoteliers looking to refine their benchmarking. Most hotel marketers use STR Global/STAR Reports, their own historical data and credible industry studies to compare performance to their comp set and the industry, but there are often common faults a...
Tired of Battling OTAs in Google? SearchPRO Helps Hoteliers Rise to the Top of Search Engines
O'Rourke Hospitality Marketing | April 16, 2014
Launched by O'Rourke Hospitality, a leader in hospitality marketing, SearchPRO is aimed at helping hoteliers increase the number of direct bookings by making sure their websites are optimized to be found by potential guests. NEWBURYPORT, MASS. - APRIL 29, 2014 – Tired of trying to compete with online travel agencies and other third parties when it comes to capturing online bookings? Then try SearchPRO, an SEO solution designed specifically for the hospitality industry and launched recently by hospitality marketing leader, O'Rourke Hospitality. SearchPRO was designed to help hoteliers compete online by implementing a three-prong attac...
Cultivating Employee Engagement Drives Growth
UniFocus | April 16, 2014
Achieving employee satisfaction and retaining loyalty is a challenging balance. When achieved the business rewards are substantial. An engaged employee leads to a satisfied customer, both of which are integral to a thriving business. In order to drive business results focus on the choices of your employees and how involved they want to be at work. Employee involvement is a necessary strategy for any organization to produce and sustain market share all year long. Disengaged employees erode the bottom line and interfere with morale in the operation. Employers with engaged employees have a higher potential to retain and promote employees, ...
Destinations Worldwide Struggle To Fire On All Cylinders
TrustYou | April 16, 2014
Some Serve Up Good Eats, Others Great Service, But All Travelers Agree That Hotel WiFi Is A Problem Analysis Of More Than Six Million Hotel Reviews Reveal First Quarter Trends In Travelers' Opinions And Guest Satisfaction Dallas, TX and Munich, Germany - April 16, 2014 - TrustYou, the market leader in travel data analysis and online reputation management for the hospitality and global travel industry, working in conjunction with Donna Quadri-Felitti, Ph.D., at New York University, Preston Robert Tisch Center for Hospitality, Tourism, and Sports Management, revealed first quarter trends in travel reviews and hotel guest sentiment. Among ...
Travel Tripper Launches Geographic Pricing in its RezTrip CRS
Travel Tripper | April 16, 2014
Travel Tripper announced today the release of a powerful new geographic pricing capability for hotels using its RezTrip CRS. Hotels will now be able to offer different prices in various geographies with a high degree of granularity. Combined with RezTrip's Dynamic Pricing Module, Travel Tripper provides unprecedented pricing power to hotels. Hotels can define geographic segments by continent, country, state and city with the ability to define exceptions at every level. For example a hotel in New York City can extend a special offer to people booking from California and Europe but prevent the offer from being seen or booked from San Fran...
Independent Hotels Leverage Maestro PMS Yield Management and Big Data BI to Increase Revenue
Maestro Property Management Solution | April 16, 2014
How Do Independent Operators Use Business Intelligence and Yield Management? For More Effective Marketing, Optimized Rates, and Solid Occupancy Markham, ON - April 16, 2014 - Independent operators have to work harder and smarter than their franchised comp set. One of their secret weapons is NORTHWIND-Maestro PMS technology solutions that help independents increase revenue with more effective marketing and revenue management. The Maestro™ Enterprise Property Management hotel software suite is the industry's leading solution for independent hotels, resorts, and multi-property groups. Click here to learn more about Maestro's solutions fo...
Duetto Announces a GameChanger
GameChanger | April 16, 2014
Innovative Cloud Software Leverages New Technology to Boost Revenue at Casino Hotels Las Vegas (April 16, 2014) - Duetto, the market leader in software-as-a-service revenue strategy solutions, unveiled GameChanger, a new web-based application developed exclusively for casino hotels. Staffing a team of highly experienced gaming professionals at its Las Vegas office, Duetto aims to help casino hotels leverage cutting-edge advances in technology and change they way they approach revenue management. Fundamental to Duetto's philosophy, GameChanger ensures casino hotels select and retain their most profitable customers, accounting for dynami...
Windsor Property Management Group Corp. Selects Newmarket Technology Solution to Improve Operations
Newmarket International, Inc. | April 16, 2014
April 16, 2014 - Portsmouth, NH - Windsor Property Management Group Corporation ("WMC Group"), a leading Vietnamese hospitality and property management group, has selected the sophisticated technology solution Delphi from Newmarket® International, Inc. ("Newmarket") to improve overall operations, increase revenue, and better manage sales teams. Incorporated in 2004, WMC Group is a hospitality and property services management company headquartered in Ho Chi Minh City, Vietnam. At present, WMC Group has 4 hotels, 2 properties, 7 restaurants, and 3 leisure destinations across Vietnam in operation. "WMC Group previously had a manual sales ...
Why Google+ is so Important to Organic SEO
Lodging Interactive | April 15, 2014
Incorporating Google+ into your hotel's social media strategy will result in a significant upswing in link clicks and web traffic PARSIPPANY, N.J. - APRIL 15, 2014 - Google is focusing on building the largest social network, with Google+ quickly becoming an important marketing tool for hoteliers, considering that it is expected to surpass Facebook by 2016 as the No. 1 social media outlet. Today there are more than 1.5 billion registered Google+ accounts and 359 million monthly active users as of January 2014. With this forum growing at 33 percent each year according to Google, and continuing to outpace Twitter by more than 140 million m...
Best Western Integrates Google Wallet into Booking Process
Best Western | April 14, 2014
PHOENIX (April 11, 2014) – Best Western International today announced that it is streamlining the hotel booking process by working with Google to allow guests to pay for their stay using Google Wallet. The brand will integrate Google Wallet within the Android version of its popular "Best Western To Go®" application and mobile website viewed through a browser on any device, allowing customers to seamlessly complete their reservation through this safe and secure platform. By adopting Google Wallet, Best Western is reducing the amount of steps consumers need to take to complete a mobile reservation. Once a customer selects their hotel w...
