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Technology
CSM Lodging’s Karin Beaufoy Earns SpringHill Suites Operations Manager of the Year Award by Marriott
CSM Lodging | April 11, 2014
Minneapolis, Minnesota, April 2014 ... CSM Lodging, a division of CSM Corporation, announces that Karin Beaufoy has received the prestigious Marriott brand performance award: SpringHill Suites Operations Manager of the Year. Ms. Beaufoy, who is general manager of the CSM-owned & operated Springhill Suites Eagan, located at the Minneapolis-St. Paul International Airport, earned the award while serving as assistant general manager of the hotel. "Karin is the driving force of the team at Springhill Suites Eagan," said Robb Hall, vice president of operations for CSM Lodging. "Previously, when she was assistant general manager and realiz...
4 Multi-Faceted Ways That Meta-Search Can, and Must, Help Hotels Take On the OTAs
April 11, 2014
Meta-search is maturing and has a huge impact on how consumers purchase travel today. It should also have a big impact on how hotels market and price their product. Max Starkov, president and founder of HeBS digital, who will be speaking in Miami, tells us why meta-search is not a distribution channel and why it should not be a 'set-and-forget' initiative. 1. Meta-search drastically improves the value proposition to online travel consumers Meta-search marketing's value proposition to travel consumers is undeniable: by adding real-time availability and pricing and enabling rate shopping, travel planners are now provided with everything t...
Bulk TV & Internet Chosen as a Strategic Free-to-Guest Supplier for Hilton Worldwide
Bulk TV & Internet | April 11, 2014
Bulk TV & Internet (Bulk TV), a leading provider of DIRECTV services for hotels, announces their strategic supplier agreement with Hilton Worldwide to provide individual hotel owners with an option for in-room entertainment services across the company's hotels in the U.S. This agreement marks the first comprehensive and strategic relationship between a hospitality company and a TV programming provider. Bulk TV is a preferred partner to provide these services to Hilton hotels, and currently provides services to upwards of 300,000 rooms nationwide. "We're looking forward to expanding our partnership with Hilton Worldwide and to provid...
Newmarket Providing Global Web Presentation of NICC 2014 General Sessions
Newmarket International, Inc. | April 9, 2014
Portsmouth, New Hampshire - April 9, 2014 - Newmarket International, Inc. ("Newmarket"), the proven business solutions provider for empowering hospitality organizations to lower costs and increase revenue while improving customer satisfaction and guest loyalty, is pleased to announce the opening of the annual Newmarket customer conference, "NICC 2014," being held this week at the Omni Dallas Hotel from Tuesday, April 8 to Friday, April 11. Newmarket is anticipating approximately 250 attendees at this year's conference. NICC has been acclaimed as both thought provoking and inspiring, motivating attendees to be agents of change when they...
Travel Tripper Introduces Specials & Packages and Offer Landing Pages in RezTrip Web-booking Engine
Travel Tripper | April 9, 2014
(NEW YORK)-RezTrip, the premium central reservation system by hotel technology provider Travel Tripper, now generates an automated Specials & Packages page and distinct Offer Landing Pages for Group and Transient rate plans. The new features continue to add to RezTrip's reputation as one of the industry's most innovative and modern CRS systems. Specials & Packages linked from RezTrip CRS directly to hotel website Most hotels maintain a "Special Offers" page on their respective websites. Every time a hotel creates a new special offer, the marketing team usually has to coordinate with the hotel's website design agency to make upda...
Resorts World Bimini Selects Agilysys Solution Suite
Agilysys | April 9, 2014
Destination Resort Implements Property Management, Condo Accounting Solutions ALPHARETTA, GA. - April 9, 2014 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative hospitality software solutions and services, today announced that Resorts World Bimini has selected the Agilysys Lodging Management System® (LMS) and the Agilysys Visual One™ Condo Accounting System to streamline operations and provide comprehensive condominium management at the 480-unit Bahamas resort. A new 326-room luxury hotel, scheduled to open in June, also will use LMS®. "When shopping for new technology, we had very specific criteria," said Chad Mostat...
InnLink LLC Acquired by IHS GmbH
InnLink CRS | April 8, 2014
Hendersonville, Tennessee - April 8, 2014 - InnLink LLC, a leading provider of central reservations solutions, has announced its sale to Frankfurt-based IHS GmbH, a provider of technology and marketing solutions to the global hotel industry. The combination enables both companies to leverage their complementary strengths by capitalising on their product, client and market synergies. With the acquisition of InnLink LLC, IHS GmbH also aims to strengthen its position in the attractive US market, building on InnLink LLC's strong client base and proven track record. Financial details of the transaction were not disclosed. As a result of the ...
HeBS Digital Wins Three IAC Awards, Including Best Hotel and Lodging Interactive App
HeBS Digital | April 8, 2014
HeBS Digital received three Internet Advertising Competition (IAC) awards, continuing a method of excellence in digital technology, hotel website design and digital marketing campaigns. The IAC awards honor innovation in nine competitive online categories. NEW YORK, NY April 08, 2014 - HeBS Digital, the industry's leading hotel digital marketing, website design and direct online channel firm, was the proud recipient of three Internet Advertising Competition (IAC) awards. The agency earned awards for "Best Hotel and Lodging Interactive Application" and "Outstanding Website." HeBS Digital received the following IAC Awards: Best Hotel and ...
Little River Casino Selects Rainmaker’s GuestREV® For Its First Hotel Revenue Management System
Rainmaker | April 8, 2014
ATLANTA, GA - April 8, 2014 - The Rainmaker Group, a world leader in automated forecasting and profit optimization software and services for the Gaming & Hospitality industry, today announced that Little River Casino Resort will implement its GuestREV® profit optimization system in the property's latest initiative to further strengthen its operational excellence. Rainmaker and the Little River Band of Ottawa Indians, which owns and operates the popular Michigan-based resort, finalized the agreement in mid-December. Established in the summer of 1999 with 600 slot machines, Little River Casino Resort has since expanded on multiple o...
DirecTV and Weather Channel Ink Carriage Deal Ending Stormy Dispute
April 8, 2014
April 08--The storm between the Weather Channel and DirecTV has finally cleared. The network will return to the satellite television provider on Wednesday, the companies said, following a carriage dispute that had left the channel blacked out for DirecTV's 20 million customers since January. As part of the deal, the Weather Channel agreed to scale back on the amount of so-called reality programming it carries. One of the reasons DirecTV cited when dropping the channel was that it had moved too far away from its core mission of being a weather service. The loss of DirecTV was a huge blow to the Weather Channel, which tried unsuccessfully...
Japan’s Newly Built 150-room Courtyard by Marriott Tokyo Station Opens
Intelity | April 7, 2014
Tokoyo, Japan, April 7, 2014 – Marriott International, Inc. announces the opening of the Courtyard by Marriott Tokyo Station. Located in the Kyobashi commercial district, the 150-room hotel is just four minutes on foot from the bullet-train-serviced Yaesu side of Tokyo Station. It occupies the first four floors of the newly built Kyobashi Trust Tower, a 21-storey building conveniently situated on the Chuo-dori thoroughfare between Ginza and Nihonbashi, both renowned for their flagship boutiques and centuries-old shops. The Tokyo Metro Ginza Line is one minute from the front door. Commenting on the occasion, Simon Cooper, Marriott Inte...
Under Development by McKibbon Hotel Group, the 144-key Aloft Greenville to Open in Early 2015 in SC
Vizergy | April 7, 2014
April 07, 2014 - STAMFORD, Conn. - Starwood Hotels & Resorts Worldwide, Inc.® (NYSE:HOT) today announced that its fast-growing Aloft brand will soon debut in Greenville, South Carolina. Aloft Greenville will open in early 2015 in a prime downtown location, featuring 144 spacious, loft-like rooms, leading-edge technology and a lively, social atmosphere. It will be the brand's second hotel in South Carolina and the third Aloft hotel developed by McKibbon Hotel Group, joining Aloft Asheville Downtown and Aloft Tallahassee. "We expect Aloft Greenville will emerge as a hotspot for savvy travelers and local professionals looking for a de...
New Owner and Property Manager for Georgian Terrace Hotel
BuildCentral | April 7, 2014
Hotel-Online and BuildCentral Have Updated 232 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. April 7, 2014 - Hotel-Online and BuildCentral have reported 232 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Hampton Inn & Suites Boerne (Boerne, TX) Hilton Branson Convention Center (Branson, MO) La Posada De Santa Fe...
TrustYou & JackRabbit to Give Destinations Increased Search Options for Higher On-Site Conversion
TrustYou | April 4, 2014
New Data & Filtering Options Enable Travelers to Search for Hotels Based on Guest Reviews Dallas, Texas and Munich, Germany - April 4, 2014 TrustYou, the market leader in online reputation management for the hospitality and travel industry, has just launched a collaborative effort with JackRabbit Systems, Inc., one of the top choices for developing custom travel booking search and direct referral engines (Book Direct) for City, County, State, Provincial and National Destination Marketing Organizations (DMOs) across North America and the Caribbean. This partnership provides search with aggregated global user reviews and sentiment ana...
SONIFI Solutions Names Ken Dufault as Senior Director, Hospitality Product Marketing
MMGY Global | April 3, 2014
FALLS, S. Dak. – SONIFI Solutions, the leading provider of end-to-end interactive content and connectivity solutions for hospitality and healthcare businesses, announces the appointment of Ken Dufault as Senior Director, Hospitality Product Marketing. Dufault joins the SONIFI Solutions team from Starwood Hotels and Resorts Worldwide, Inc. where he most recently served as Director of Global Property Technology Solutions. In his new role, Dufault will be responsible for ensuring that hospitality industry clients receive best of breed & industry leading solutions for their property needs. During his time with Starwood Hotels and Reso...
Horseshoe Bay Resort Goes Independent; NAVIS Reservation, Marketing Service Smooth Transition
Horseshoe Bay Resort | April 2, 2014
Thinking of Going Indie? Horseshoe Bay Resort Offers Conversion Tips on Reservation and Sales Prep, How to Educate Markets; Talks Benefits of Indie Operation Bend, OR - April 2, 2014 - NAVIS, the leading reservation sales system, marketing automation, data analysis, and CRM provider for the lodging industry, announced that Horseshoe Bay Resort implemented NAVIS Narrowcast for reservation call center sales and marketing data analysis services. The 349-room AAA Four-Diamond resort in the Texas Hill Country launched independent operations with NAVIS in December 2013. NAVIS assisted the property's independent transition with reservation sal...
nSight Launches New OTA Search and Booking Intelligence Solution for Hotels
Heritage Hotels & Resorts, Inc. | April 2, 2014
Solution Gives Heritage Hotels and Resorts the ability to measure the impact of rate changes on OTA booking performance NASHVILLE, TN - April 2, 2014 - With online travel sales expected to be greater than $600 billion in 2014, understanding the online consumer is more important than ever. nSight, the leading provider of online consumer shopping intelligence for the travel industry, today announced it will aggregate the fragmented online travel agency (OTA) landscape into an easy-to-use view for hotels, making competitor benchmarking simple and rate decision making easier. Heritage Hotels and Resorts is among the first management compani...
Travel Tripper Launches Multi-property Shopping and Cross-selling Features in RezTrip Booking Engine
Travel Tripper | April 2, 2014
(NEW YORK) - Travel Tripper, a leading hotel technology provider based in New York, has launched exciting new capabilities in RezTrip, its premier central reservation system. Now hotel companies with multiple properties in the same geographic market can offer their guests the ability to search across all candidate hotels and book the one most suited to them. Hotel groups can create any number of "areas" in the RezTrip system with a many-to-many mapping between hotels and these custom areas. For example, a hotel group website can allow guests to search for hotels in New York City, Manhattan, Times Square and Lower East Side with the hote...
CSM Lodging & MDG Development Form Joint Venture for New 125-key Hyatt Place Hotel, Lansing, MI
CSM Lodging | April 1, 2014
Minneapolis, Minnesota, April 1, 2014 ... CSM Lodging, a division of CSM Corporation, has announced the latest addition to the growing hotel management and ownership-company's portfolio: The Hyatt Place® in Lansing Township, Michigan. The six-story, 125-key Hyatt Place Lansing hotel will be located in the Heights at Eastwood adjacent to the Eastwood Towne Center. Along with the Hyatt Place Lansing Eastwood hotel, the Heights at Eastwood will be home to 100,000 sq. ft. of in-line retail and a 125-unit luxury apartment building. Construction for the new $18.3 million, 82,000 sq. ft. Hyatt Place Lansing Eastwood is expected to commence in...
OpenHotel Provides Connectivity to 50 Hotel Clients with Pegasus Connect+
Pegasus Solutions | April 1, 2014
Hospitality Vendor Also Offers Pegasus Sales Connections Hotel Revenue Tool DALLAS (April 1, 2014) – OpenHotel has contracted with Pegasus Solutions to provide advanced and affordable connectivity and distribution to 50 hotel clients with Pegasus Connect+. The hospitality vendor is also offering clients Pegasus Sales Connections, a one-stop consortia, corporate, opportunity and groups solution to drive revenue. "We commit to offer the hotels we work with easy, manageable and affordable connectivity to the global distribution systems and online channels," said Michelle Herrin, vice president of OpenHotel. "Delivering that through Pegas...
What Tech Stories Do Hotel Operators Read?
Softscribe Inc. | April 1, 2014
Brand Names, Solid Solutions for Operator Challenges Are Softscribe Inc.'s Most-Read Stories Atlanta - April 1, 2014 - Softscribe Inc., an Atlanta-based technology public relations firm, compiled a list of its top 70+ most read press releases and stories during the past 4 quarters, based on clicks back to client websites. "I was amazed to see how the power of name recognition, and a clear tech benefit solution to solve operator challenges, delivered results for our clients," said Julie-Keyser Squires, CEO of Softscribe Inc. "Operators want to know what peers are thinking and how to solve their own operational problems." Julie Keyser-Sq...
How to Increase Direct Bookings For Your Hotel
Jean Francois Mourier | March 31, 2014
By Jean Francois Mourier Promoting your property online is crucial to the success of any hotels' business today. Properly promoting your hotel through the online channel (including OTAs, the direct channel, social media, etc.) can help a property drastically increase its brand recognition with potential guests and will help to sustain your competitive edge as great online visibility ultimately leads to increased sales. Though OTAs have radically changed the way that hotels do business, they have made hotel prices more competitive than ever for guests and come at a cost for hotels, which are not only faced with pressure to secure booking...
Hoteliers: Grow Online Revenue with ‘Is Your Digital Marketing Vendor Just Not into You’ Promotion
HeBS Digital | March 27, 2014
HeBS Digital, the industry's leading digital technology, full-service hotel marketing and website design firm, understands that a great relationship should equal high website revenue + ROI. Hoteliers that make the change to HeBS Digital will save 20% on a Responsive Website Design Package. New York, NY March 27, 2014 - HeBS Digital, the industry's leading digital technology, full-service hotel marketing, website design and direct online channel consulting firm, has launched the "Is Your Digital Vendor Just Not That into You" promotion for hoteliers looking to grow their website revenues and ROIs. Recognizing that the key to site convers...
Sharing Compelling Stories on Social Media is Boosting Bookings, Driving Loyalty
DJ Vallauri | March 27, 2014
Knowing your audience based on the social media platform they frequent is key to online marketing success and hotel guest loyalty By DJ Vallauri If customer loyalty is stagnant, perhaps it's because you're putting out boring social media content. To be engaging to travelers, hoteliers need to be creative by using compelling stories -- not just standard promotions or a rehash of weekly events -- when posting on the major social channels. Developing content for each target audience -- and in an appropriate format for each platform -- is key to being "liked," and the more people like you, the more likely your guests will be loyal. While it...
