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Technology
Germany’s Maritim Hotel Group Implements Pegasus Solutions’OpenView Internet Booking Engine
Pegasus Solutions | February 12, 2014
DALLAS (February 12, 2014) – Maritim Hotel Group has implemented Pegasus Solutions' OpenView Internet booking engine at www.maritim.com. With OpenView, Germany's prominent hotel group is now driving more direct online and mobile bookings to its 51 global hotels in eight countries. "We wanted the online booking process to compel a guest to stay at our hotels by mirroring the superior comfort, first-class ambiance and personal service we offer on-site," said René Halla, director of global sales for Maritim. "OpenView allows us to maintain this valuable brand identity, while also making our site work harder for us as an effective online...
Peachtree Hotel Group Grows to 27 Properties with Enterprise Sales System
Peachtree Hotel Group | February 12, 2014
Easy-to-Use Cloud-Based Sales and Catering System Proves Ideal for Operator of Select Service Brands February 12, 2014 - Atlanta-based Peachtree Hotel Group (PHG) is a hospitality success story. The company expanded from 9 properties in 2010 to a substantial evolving portfolio of 27 hotels in 2014. PHG specializes in mid-scale select service properties from Marriott, Hilton, IHG, and Starwood. One early part of PHG's success recipe was its consolidation of sales management and corporate account tracking for all properties to a centralized, web-based sales and catering system. "We focus on major-brand select service properties because th...
TravelClick Hosts Complimentary Webinar on Q4 2013 Hotel Industry Performance
TravelClick | February 12, 2014
Maximizing Conversion in 2014 and Beyond Webinar Taking Place February 26 & 27, 2014 NEW YORK (February 12, 2014) — TravelClick, global provider of innovative cloud-based solutions that enable hotels to grow revenue, will present three free webinars on February 26 and 27 to review fourth quarter 2013 hotel performance results and trends. Findings will be presented by TravelClick executives John Hach, senior vice president, global product management, and Tim Hart, executive vice president, business intelligence. The webinars will be moderated by Barbara Taylor Carpender, President and CEO at Taylored Alliances. Hoteliers have acces...
Alberta Hotel and Lodging Association (AHLA) Partners with TrustYou
TrustYou | February 11, 2014
The global leader in Online Reputation Management to Provide an Innovative Solution for its Members to Manage Online Presence Dallas, USA & Munich, Germany - February 11, 2014 -Good or bad, the online opinions expressed by hotel guests are rich in data and trends that help to drive strategy and underscore the importance of delivering exceptional service. The Alberta Hotel & Lodging Association (AHLA) has partnered with TrustYou, the global leader in online reputation management (ORM) and travel-technology company, to provide detailed sentiment analysis to over 800 hotels in Alberta. TrustYou will enable the AHLA to see how its m...
The Mission Inn Hotel & Spa Selects Agilysys DataMagine™ Solution
Agilysys | February 11, 2014
Document Management System Improves Efficiency at California Luxury Hotel ALPHARETTA, GA. - Feb. 11, 2014 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative hospitality software solutions and services, today announced that The Mission Inn Hotel & Spa in Riverside, Calif., has selected the Agilysys DataMagine™ document management system to increase efficiency and improve operations at the 238-room luxury property. "We selected the DataMagine solution because it is truly a full-function document management system that handles everything from scanning to email," said Robert Galvin, director of information technology at...
Pegasus Connect+ Continues Global Advance
Pegasus Solutions | February 10, 2014
More Than 1,700 Hotels Now Using Hotel Business Revenue Solution from Pegasus Solutions DALLAS (February 10, 2014) – More than 1,700 global hotels have now signed with Pegasus Connect+, the hotel business revenue solution from Pegasus Solutions. It is the singular offering hotels need to compete for global business. "Our formula for hotels is simple: first, connect. Then, facilitate the booking. Finally, attract more eyes to places where consumers are shopping for rooms," said David Millili, chief executive officer of Pegasus Solutions. "Making sure travelers are able to find and book their hotel can easily drop down a long list of pr...
Newmarket Selected as Adelaide Oval Business Solutions Provider
Newmarket International, Inc. | February 10, 2014
February 10, 2014 - Portsmouth, New Hampshire - Newmarket® International, Inc. ("Newmarket"), the proven business solutions provider for empowering hospitality organizations to lower costs and increase revenue while improving customer satisfaction and guest loyalty, has been selected to provide hospitality solutions at the Adelaide Oval. Adelaide Oval is a sports and entertainment venue located in Adelaide, South Australia. It is not only used for cricket and Australian rules football, but also major events and concerts. With a need to manage world class meeting spaces designed for private and corporate functions and events, Delphi®+ ...
Holiday Inn New York City Midtown will be Converted to Hyatt in September 2014
BuildCentral | February 10, 2014
Hotel-Online and BuildCentral Have Updated 170 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. February 10, 2014 - Hotel-Online and BuildCentral have reported 170 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Hyatt Regency McCormick Place (Chicago, IL) Holiday Inn Express Tucson-Airport (Tucson, AZ) Aqua Waikiki Wav...
The Charles Hotel Launches Duetto Edge
Duetto | February 10, 2014
Duetto Helps Top Cambridge Hotel Manage all Customer Segments and Room Types, Drive Higher ADRs New York (February 10, 2014) - The Charles Hotel, the smart place to stay in the heart of Cambridge, MA's Harvard Square, has made a "smart" decision in adopting the Duetto Edge, the industry's leading revenue strategy and profit optimization solution. With Duetto Edge, The Charles can now manage room pricing dynamically to drive higher Average Daily Rate (ADR). The system launched in November and has quickly proven to be a successful sales tool, helping the hotel gain access to better, more actionable data and regular pricing alerts, to opti...
Sugar Bay Resort’s Digital Marketing Goals Surpassed with 18:1 ROI
Sugar Bay Resort and Spa | February 7, 2014
Vizergy® Helps Property Transition from Branded to Independent; Earns HSMAI Adrian Award Jacksonville, FL (February 7, 2014) - Sugar Bay Resort and Spa partnered with Vizergy in 2011, and sought to improve website traffic and search engine rankings, create a more user-friendly booking process across all screens, and realize a steady incline in direct online revenue. The property has seen continued success in their online marketing efforts, including an 18:1 return on their investment in 2013. As a result, the Hospitality Sales & Marketing Association International (HSMAI) has recognized Vizergy - Digital Travel Marketing with a sil...
Pegasus Solutions Names Linda Kent Senior Vice President, Distribution Strategy
Pegasus Solutions | February 5, 2014
Well Known Hotel Distribution Executive Brings Decades of Hotel Experience to New Role DALLAS (February 5, 2014) – Pegasus Solutions has named Linda Kent senior vice president, distribution strategy. In the new role, Kent will help define and shape innovative distribution services and features to bolster Pegasus' position as the world's single largest processor of electronic hotel transactions. "Linda is a well-known and highly regarded professional with deep experience in hospitality distribution," said David Millili, chief executive officer of Pegasus Solutions. "She has a keen understanding of global distribution and connectivity s...
The 115-room Holiday Inn Express Bali Kuta Square Opens in Indonesia
CSM Lodging | February 5, 2014
Jakarta, 5 February 2014: InterContinental Hotels Group (IHG) has opened a brand new Holiday Inn Express hotel in Bali, Indonesia. The 115-room Holiday Inn Express Bali Kuta Square is located along the vibrant coast of one of the world's most famous beach destinations and preludes the launch of 11 more Holiday Inn Express properties across the country in the next few years. "We are very excited to welcome Holiday Inn Express Bali Kuta Square and it is the third Holiday Inn Express to open in Indonesia within three months. This is one of the fastest growing hotel brands in the world and Indonesia accounts for a significant portion of our...
Travelers Now Read Hotel Reviews in a Revolutionary New Way: Meta-Reviews™ Summarize Everything Said
TrustYou | February 5, 2014
More than 120 Sites use TrustYou's Meta-Reviews™ to help travelers make better choices. New York, NY and Munich, Germany - February 5, 2014 - Since launching in late 2013, TrustYou has integrated its Meta-Review solutions and TrustScore into a large number of OTAs, Metasearch sites, GDSs and Destination Marketing Organizations. The Meta-Review is a text summary derived from a semantic analysis of all reviews worldwide. The TrustScore represents the overall reputation score for a particular hotel based on all reviews, with newer written reviews carrying more weight than older ones. "When we evaluated TrustYou's Meta-Reviews, it was obv...
How Hotels Can Use YouTube to Generate Bookings
Lodging Interactive | February 4, 2014
Full-service digital marketing and social media engagement agency Lodging Interactive says videos convey visual and emotional touch points which are present in almost every travel offering, and that is what drives bookings; Are you using video effectively? PARSIPPANY, N.J. - FEBRUARY 4, 2014 - Video content site YouTube is claiming that more than 1 billion unique users visit its website each month, spending more than 6 billion hours watching videos. This year, Cisco is reporting that 90 percent of all web traffic will be video based; online video users are expected to double to 1.5 billion in 2016, and globally, online video traffic wil...
Infor Helps to Drive Increased Guest and Meeting Planner Revenue Capture and Service
Infor | February 4, 2014
Major Enhancements, Refined User Interface Included in Infor Hotel Management System (HMS) 3.6 NEW YORK- Feb. 4, 2014 - Infor, a leading provider of business application software serving more than 70,000 customers, today announced the availability of Infor Hotel Management System (HMS) 3.6, the latest generation of hotel management and business social collaboration software in the Infor Hospitality suite of solutions. Infor HMS 3.6 delivers enhancements that are focused on expanding guest service functions, rate and reservation management, group convention handling and resort fee and package management, and is available for deployment b...
The Top Ten Questions to Ask Your Paid Search Vendor
the Authors and HeBS Digital | February 4, 2014
by Max Starkov & Sara O'Brien In spite of the array of trendy new digital marketing initiatives and formats available to hoteliers today, the reliable old search engines still generate more than 50% of website revenue in hospitality (HeBS Digital, OTX Research). Not surprisingly, Search Engine Marketing (SEM)/Paid Search is currently the most popular online advertising format: More than 45% of every online advertising dollar is spent on search engine marketing (IAB). Paid search allows your hotel, resort or casino to: Promote concrete specials and rates Focus on selected markets - feeder markets, nationwide, global, and others C...
Cendyn Arcaneo® Acquisition Delivers a Groundbreaking Solution for the Worldwide Meetings Industry
Cendyn Arcaneo | February 4, 2014
To Be Announced At Feb. 4-5 Business Travel Show In London Cendyn Arcaneo® Will Also Announce the European Launch of getplanning™, a Revolutionary Centralized 24/7 Meeting Planning Solution Boca Raton, Fla. - Feb. 4, 2014 - At the Feb. 4-5 Business Travel Show in London, England, Charles Deyo, CEO of Cendyn, a leading provider of interactive marketing solutions for the hospitality industry, will announce the company's recent acquisition of Arcaneo, developers of Metron™, to form Cendyn Arcaneo®. Designed to streamline the meeting planning process across the globe, Cendyn Arcaneo®, provides a groundbreaking, ...
Mobile Bookings Surge in 2013
Pegasus Solutions | February 3, 2014
Reservations Booked via Mobile Devices Using the OpenView Internet Booking Engine Surpass 2013 Levels, as Presented by PhoCusWright at FITUR DALLAS (February 3, 2014) – Mobile and tablet bookings for Pegasus client hotels made using the OpenView Internet booking engine amounted to more than 15% of all reservations in 2013. Clients of Pegasus Solutions' web services division enjoyed a boost from the channel, surpassing the industry-wide 11% for the year, as presented by PhoCusWright at FITUR in Madrid. "A year ago, we suggested hotels were responsible for the prevalence or lack of mobile bookings for their hotels," said David Millili, ...
Summit Hotel Properties Acquires San Francisco Four Points by Sheraton; Completes Two Dispositions
Summit Hotel Properties | January 31, 2014
January 31, 2014 - AUSTIN, Texas - Summit Hotel Properties, Inc. (NYSE: INN) (the "Company") today announced the acquisition of the Four Points by Sheraton located in San Francisco, Calif. as well as the completion of two previously announced dispositions. The Company acquired the 101-guestroom Four Points by Sheraton for a purchase price of $21.3 million and has entered into a management agreement with Pillar Hotels and Resorts, L.P. The Company plans to spend approximately $1.3 million on capital improvements and anticipates a post-renovation estimated NTM capitalization rate in the range of 8.5 percent to 9.5 percent based on managem...
Pegasus’ John Owens Speaks at Travelport’s e-volve ‘14
Pegasus Solutions | January 31, 2014
DALLAS (January 31, 2013) – John Owens, senior vice president, distribution sales for Pegasus Solutions, spoke this week at Travelport's e-volve '14 in Monte Carlo. Owens discussed current industry trends at the event. "Following the World Tourism Organization's report that last year's 1.09 billion tourists will increase by 4.0 to 4.5 percent this year, the Monte Carlo summit helped travel industry leaders learn how to take advantage of that growth," said Owens. "I was honored to share Pegasus' view based on what we're seeing in the year ahead – from global, regional and channel trends to best practices for burgeoning mobile growth....
Crestron and Polycom® Partner on High-Performance Unified Communications Solutions
Crestron | January 31, 2014
Companies team up to deliver Crestron RL™, the ultimate group video, voice, and room collaboration solution Crestron announced today that they have expanded an existing partnership with Polycom Inc. to market and resell the Crestron RL system. Polycom will sell Crestron RL™ through their IT-centric channel, and promote the system's ability to natively integrate with Crestron systems. Together, Crestron and Polycom deliver the ultimate group video collaboration experience for high-productivity conference rooms. Crestron is the global leader in intuitive conference room control, automation, and enterprise management. Polycom is the gl...
PGA Shoots a Hole in One with UniFocus Labor Management Systems
PGA National Resort & Spa | January 31, 2014
PGA National Resort and Spa has selected workforce management solutions from UniFocus to more effectively manage its workforce, which will ultimately help the award winning resort achieve higher levels of customer service and profitability. PGA National selected the UniFocus Labor Management system based on their industry expertise and proven regression models for successfully forecasting, scheduling, planning, budgeting, and reporting. UniFocus' LMS analytics track labor-related expenses in real time helping to control labor costs, minimize compliance risks, and improve productivity with accurate scheduling while reducing overtime. "By...
Winegardner & Hammons Promotes Jason Kreul to Senior VP
Winegardner and Hammons, Inc. | January 30, 2014
CINCINNATI – Winegardner and Hammons, Inc. (WHI) is proud to announce the promotion of Jason Kreul to senior vice president – operations, after serving as vice president – food & beverage since 2011. Jason is responsible for overall hotel operations in addition to overseeing an industry best management team. "We are pleased to announce this well-deserved promotion for Jason Kreul," said Mike Conway, WHI president. "In his new role, Jason will leverage his significant industry experience to ensure a continued focus of operational excellence and exceeding customers' expectations." Jason joined WHI in 1993 as an assistant general...
InvoTech Systems Installs Uniform, Linen, and Laundry Management Systems at Canouan Resort
InvoTech Systems | January 30, 2014
Luxury Caribbean Resort Implements UHF-RFID Inventory Tracking Systems to Control High-Value Uniform and Linen Assets LOS ANGELES, CA - January 30, 2014 - InvoTech Systems, Inc. announced that the luxury Canouan Resort on Canouan Island Heart of the Grenadines installed the InvoTech UHF-RFID System for managing the resort's uniforms, linens, and laundry operations. InvoTech is a leading provider of systems that integrate the latest RFID technology to increase profitability for hotels, casinos, hospitals, and commercial laundry operators. Click here for more information on InvoTech's Linen, Uniform, and Laundry Systems. InvoTech Uniform,...
