Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
ZDirect’s New Guest Dashboard Making Satisfaction, Sentiment Analysis a Snap
ZDirect | September 24, 2013
At a glance, hoteliers can see exactly what customers like or don't like about their facility, services, amenities and staff using Big Data that captures top sentiment [HALLANDALE BEACH, FL- SEPTEMBER 24, 2013] - What do guests think about the cleanliness of your hotel bathrooms, the atmosphere in your restaurant or the friendliness of your staff? A new Guest Dashboard from ZDirect will let hoteliers know exactly how they measure up, and the data is presented in a visual format that is fresh and engaging. ZDirect's patent-pending guest sentiment analysis engine helps hoteliers make sense of the massive amount of guest feedback and data ...
Top 5 Marketing Must Haves Any Hotel Can Afford
Lodging Interactive | September 24, 2013
Lodging Interactive identifies the Top 5 digital marketing programs that hoteliers can affordably add to their 2014 budgets and remain competitive PARSIPPANY, N.J. - SEPT. 24, 2012 - Just because a hotel may not have a $50,000+ marketing budget, it doesn't mean that its marketing department can't compete effectively and build a strategic plan that includes website updates, guest reviews, mobile marketing, social media monitoring and management, and reputation management. For a small investment, Lodging Interactive, a full-service digital marketing and social media engagement agency exclusively servicing the hospitality industry, can cos...
HMC Selected to Manage New-Build 83-room Microtel Inn & Suites by Wyndham in Pleasanton, Texas
Hospitality Management Corporation (HMC) | September 24, 2013
Dallas, TX, September 23, 2013: Leo Spriggs, President/CEO of Hospitality Management Corporation (HMC), one of the country's largest third-party privately held hotel management companies ranked in the top 40 (of all third party and owner operated) largest independent U.S. Hotel Operators is pleased to announce the signing of a property management agreement for a new build Microtel Inn & Suites by Wyndham, located in Pleasanton, Texas adding to HMC's growing portfolio of managed properties. The Microtel Inn & Suites by Wyndham will have a total of 83 guest rooms and is to be completed by early December 2013. Some of the Hotel ame...
HeBS Digital Honored with Five Travel Weekly Magellan Awards, Including Two Gold & Three Silver
HeBS Digital | September 24, 2013
HeBS Digital won a grand total of five 2013 Travel Weekly Magellan Awards, including two Gold Magellan Awards for website design and three silver Magellan Awards for its social media digital technology applications and multichannel digital marketing campaigns. New York, NY - September 24, 2013 - HeBS Digital announced that it has won five 2013 Travel Weekly Magellan Awards for its innovative and industry-leading website design, digital technology applications, and multichannel marketing campaigns. The firm received two Gold Awards and three Silver Awards in the Hospitality Marketing category. HeBS Digital received the following 2013 Tra...
Thayer Ventures Announces an Investment in tripBAM, a Fast-Growing Online Shopping Platform
Thayer Ventures | September 20, 2013
Drawing on Continued Participation from Strategic Limited Partners, Institutions and Family Offices, Thayer Ventures Continues Strategic Investments in Disruptive, Innovative Technologies Sees Additional Opportunities Internationally and in the U.S. San Francisco, September 20, 2013 - Thayer Ventures, which funds innovative emerging technology companies in the $10 trillion global travel and hospitality industry, provided $1m in seed round funding to tripBAM (www.tripBAM.com), a fast-growing online shopping platform that is changing the way consumers, agencies and corporations shop for hotels. The funding follows the first closing of its...
Austin Convention Center Implements FlyteBoard for Attendee Travel Confidence
The Austin Convention Center | September 19, 2013
Instant, Real-Time Airline Information Gives High-Tech Convention Center Attendees Accurate Departure Schedules that Let Them Stay at Events Longer CHICAGO, IL September 19, 2013 - Flyte Systems announced the Austin Convention Center installed its FlyteBoard real-time airline schedule display to give event attendees accurate flight information for greater travel confidence. FlyteBoard's high-definition flat screen shows departure and gate information for Austin-Bergstrom International Airport. Flyte Systems is the leading provider of airport travel information displays and digital signage content for the hospitality industry, digital si...
Are We There Yet? By Scott Smith MAI and Bill Morton
the Authors | September 19, 2013
By Scott Smith MAI and Bill Morton September 19, 2013 As the U.S. hotel industry approaches pre-recession levels of operating performance, many of our clients are asking, "Is now a good time to invest in the lodging sector?" According to the respondents of the 2013 edition of PKF Consulting USA, LLC's (PKFC) Hospitality Investment Survey (HIS), it is a good time to be a hotel owner and investor. While opinions vary among industry professionals regarding the root cause of this positive sentiment, we at PKFC believe that several factors are attributable to the overall positive outlook for hotel real estate. 1. RevPAR grew 6.8 percent in 2...
How to Drive Data for Better Decision-Making and Customer Fit
EyeforTravel | September 19, 2013
Sep 19, 2013 - Setting up a data infrastructure and reaping the benefits is a journey. However, if you use data efficiently to react to market conditions faster, then chances are you could understand your customers better, while also driving incremental revenue. EyeforTravel's Ritesh Gupta investigates If there is one thing that travel suppliers and intermediaries can agree on it is that data is central to decision-making. Furthermore, while it is difficult to define what makes a company truly data-driven, it is also clear that the industry is moving toward measurable ROI-driven models. For instance, in the past it would be acceptable f...
Russian Hotel OTA Integrates with eRevMax for Seamless Connectivity
Ostrovok | September 19, 2013
Ostrovok Connected Hotels to Benefit from Live Rate and Allocation Management Functionality Moscow, Russia, 19 September 2013: The biggest hotel search engine in Russia, Ostrovok has completed a 2-way XML interface with eRevMax to offer faster connectivity to its growing base of customers. The integration will help accommodation providers connected to the channel use eRevMax's online distribution platforms, Rate Tiger & Connect, for updating inventory availability and room rates in real-time helping them control pricing strategies and optimize their revenue. Ostrovok will also benefit from eRevMax's Reservation Delivery service, whi...
Courtyard by Marriott Portland Downtown/Convention Center Earns Prestigious TripAdvisor Green Leader
TripAdvisor | September 18, 2013
Minneapolis, Minnesota, September 2013 ... CSM Lodging, a division of CSM Corporation, has announced that its property, the Courtyard by Marriott Portland Downtown/Convention Center, has been awarded the prestigious Bronze GreenLeaders™ Award from TripAdvisor®, the world's largest travel website. The GreenLeaders program helps travelers plan greener trips by identifying environmentally-friendly lodging accommodations throughout the United States. The Courtyard by Marriott Portland Downtown/Convention Center is situated in the heart of one of the nation's greenest cities, Portland, Oregon, which is renowned for its sustainability init...
KeyLime Cove Implements NAVIS; Caller Data Boosts Revenue, Identifies Most Profitable Promotions
KeyLime Cove | September 18, 2013
Reservation Sales System Provider NAVIS Creates New Revenue Source, Raises Conversions 10%, Improves Guest Service, Increases Promotion ROI Bend, OR - September 18, 2013 - NAVIS, the leading reservation sales system provider for the resort, hotel, and vacation rental markets, announced the successful implementation of its system and services at KeyLime Cove Indoor Waterpark Resort. With NAVIS, the property generated $80,000 of outbound call revenue in one month and increased conversions by 10%. The system also enabled accurate ROI measurement for promotions and advertising while improving guest satisfaction scores. KeyLime Cove is a 404...
Newmarket to Provide Android Support for N2GO
Newmarket International, Inc. | September 18, 2013
September 18, 2013 - Portsmouth, NH - Newmarket® International, Inc. ("Newmarket"), the proven business solutions provider for empowering hospitality organizations to lower costs and increase revenue while improving customer satisfaction and guest loyalty, today announced the availability of support for Android devices on N2GO, the mobile application for its Delphi sales and catering solution. Continuing to build on its global success, Newmarket is proud to announce that N2GO support on the Android V4.0 (Ice Cream Sandwich) and higher is now available. This is in addition to the current support of IOS devices on N2GO. Android certified...
HMC to Manage the New Build 83-room Microtel Inn & Suites by Wyndham Cotulla, TX Opening in Q4 2013
Hospitality Management Corporation (HMC) | September 18, 2013
Dallas, TX, September 18, 2013: Leo Spriggs, President/CEO of Hospitality Management Corporation (HMC), one of the country's largest third-party privately held hotel management companies ranked in the top 40 (of all third party and owner operated) largest independent U.S. Hotel Operators is pleased to announce the signing of a property management agreement for a new build Microtel Inn & Suites by Wyndham, located in Cotulla, Texas adding to HMC's growing portfolio of managed properties. The Microtel Inn & Suites by Wyndham will have a total of 83 guest rooms and is to be completed in November of 2013. Some of the Hotel amenities...
Hyatt Regency Houston Installs InvoTech Uniform System
Hyatt Regency Houston | September 17, 2013
InvoTech Creates "100% More Efficient Operation;" High-Occupancy Business Hotel Automates Uniform Management for Staff of 400; Tracks 2,000 Uniforms with Easy-to-Use System LOS ANGELES, CA - September 17, 2013 - InvoTech Systems, Inc. announced that the Hyatt Regency Houston installed the InvoTech Uniform System for more efficient uniform tracking for its staff of 400. The 947-room business hotel uses InvoTech to reduce labor hours and uniform losses through its management of more than 2,000 uniforms. Click here for more information on InvoTech's Linen, Uniform, Laundry, and Security Systems. "Hyatt Regency Houston has a large staff. So...
Pegasus Solutions Hosts Key Hoteliers in Paris for Launch of World of Distribution Event Series
Pegasus Solutions | September 17, 2013
DALLAS (September 17, 2013) – Pegasus Solutions hosted hoteliers at Google's Paris location on Monday for their first joint World of Distribution seminar. The event provided a forum for representatives from Pegasus, Google, and key Parisian hotel companies to deliberate on the industry's current and developing distribution needs. "An exclusive gathering of Google travel specialists, area hotel executives, and our own distribution leaders was the best path forward in planning for tomorrow's industry solutions," said Chris Wichers, chief sales officer of Pegasus Solutions. "Hotel distribution methods need to be sustainable and evolve be...
UniFocus Ensures Optimum Data Protection with Opening of Second Colocation Center
UniFocus | September 17, 2013
September 17, 2013 - Technology has made companies more efficient, and has simplified and streamlined daily operations. However, computers and other devices businesses utilize everyday aren't without flaws. Crucial data can be damaged or deleted due to malfunctions in the system, which then leads to a domino effect of errors. Colocation centers are equipped to handle and prevent such mishaps, and offer users security. UniFocus is pleased to announce the recent opening of a second colocation center in Seattle, joining the colocation facility operating in Dallas. Colocation centers offer space, physical security, power and cooling for ser...
Travel’s Big Data: It’s time to take off the blinders / Jami Timmons
Jami Timmons | September 16, 2013
No one can deny the obvious. Travel and its big data have migrated online. Whether it's a weekend jaunt to the nearest big city or a complex escape to an exotic locale, most trips today are planned on the Internet. Most travel marketers, however, aren't keeping up with the evolution of big data and the importance of online search in predictive analytics. Here are a few reasons why. 1. Siloing of data All brands, even individual properties, typically aggregate their own data without dynamically comparing or integrating with other real-time market data. Too often, they rely on legacy data-gathering institutions that deal in historic booki...
HeBS Digital Wins Six 2013 WebAwards, Including Best Hotel and Lodging Website
HeBS Digital | September 16, 2013
HeBS Digital won a grand total of six 2013 WebAwards, including Best Website in the "Hotel and Lodging" category for the new Crowne Plaza Times Square Manhattan site. Additional awards include three Standard of Excellence awards for Hotel Belleclaire, Le Parc Suite Hotel, and Virginia Beach Vacation Rentals and two Outstanding Website awards for The Roger New York and the City of Indian Wells, also in the "Hotel and Lodging" category. New York, NY - September 16, 2013 - HeBS Digital announces it has won a grand total of six 2013 WebAwards from the prestigious Web Marketing Association. The digital technology and marketing firm led the f...
New Owner for 60-Room Oakhurst Lodge in California; Hotel-Online & BuildCentral Update 102 Hotels
BuildCentral | September 16, 2013
Hotel-Online and BuildCentral Have Updated 102 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. September 16, 2013 - Hotel-Online and BuildCentral have reported 102 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Dunes Motel (Ocean City, MD) The Sunburst Calistoga (Calistoga, CA) Fairfield Inn Ann Arbor (Ann Arbor, MI...
eRevMax Expands in Brazil with New Client Acquisitions
Harbor Hotels | September 13, 2013
9 Harbor Hotels Select RateTiger for Optimizing Online Revenue Sao Paulo, September 12, 2013: Harbor Hotels, one of the leading hotel chains in Brazil catering to superior and economy segment, has selected eRevMax to increase their online sales and boost distribution exposure. Nine Harbor properties have been using RateTiger to improve rate management efficiencies across third party sales channels. The RateTiger Channel Management system helps hotels manage rates and inventory to a large & diverse distribution network and retrieve market room rate data for business intelligence and benchmarking. As Brazil gets ready to host over 4 m...
HSMAI, Infor Release White Paper Detailing Methods to Increase Bottom-Line Growth
HSMAI | September 12, 2013
Strategies Outlined to Counteract Rising Costs, Generate Increased Profits in Hospitality Industry McLean, Va. (September 13, 2013) - The Hospitality Sales and Marketing Association International (HSMAI) today announced the release of "Nine Ways to Pull More Revenue Through to Your Bottom Line," a white paper commissioned in partnership with Infor, a leading hospitality enterprise software company. In the white paper, Trevor Stuart-Hill, CRME, president of Revenue Matters, offers nine solutions designed to help hotel managers increase profitability amidst a climate of rising costs, which is offsetting recent RevPAR recovery. "Escalating...
Calistoga Spa Hot Springs Uses Flip.to to Help with Rebranding Efforts
Flip.to | September 11, 2013
Engages 30% of Guests in First Month with Flip.to Orlando, FL — September 13, 2013 — Flip.to is the brand advocate platform that helps hotels boost brand awareness and earn new guests with the help of their most trusted, untapped marketing source- their guests. Since going live with Flip.to in August, the Calistoga Spa has reached over 9,000 social connections. The property turned to Flip.to to help them market to a new demographic of customers after their recent renovation. They felt that Flip.to would help attract that demographic in a way they couldn't naturally do on their own. "As part of our repositioning, we expanded who our ...
India’s Fortune Hotels Adds 19 Hotels and Switches Seven to Pegasus Solutions
Pegasus Solutions | September 11, 2013
One of India's Fastest-growing Chains Enlists Full Portfolio to UI Chain Code DALLAS (September 11, 2013) – India's Fortune Hotels, a member of ITC's hotel group, has renewed 11 hotels, added 19 and switched seven properties to Pegasus Solutions. The hotel management company's full portfolio of properties will now be bookable under the "UI" chain code through Pegasus Connect+. "After carefully reviewing our options in the market, it made sense for us to centralize the global sales and marketing of our full portfolio by allocating the additional 26 properties to Pegasus," said Vijay Jaiswal, head of sales and marketing for Fortune Hote...
Revenue Management is Not Inventory Management
Duetto | September 11, 2013
By Marco Benvenuti, co-Founder and Chief Analytics + Product Officer, Duetto September 11, 2013 Revenue management is not inventory management. And inventory management is definitely not revenue management. Confusing the two, is not just an intellectual faux pas - it is a sure way to leave money on the table, as you attempt to optimize rate at your property. Revenue management is a dynamic function, where the target-demand-changes, literally, every second - and the strategy and pricing must change to reflect it. Inventory management is managing rates to meet budgeted goals. It's pricing to sell rooms that fit into predetermined allotmen...
