Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
Johannes Vocke | July 24, 2024
Technology
Stayntouch Expands Partnership With Real Hospitality Group to Deliver a Streamlined and Enhanced Guest Experience
Stayntouch | March 23, 2022
Artel Hotel and Park Place Benefit from PMS’ Ease-of-Use, Superior Functionality and Mobile Check-in Stayntouch, a global leader in cloud hotel property management systems (PMS) and guest-centric technology, today announced an expansion of its partnership with Real Hospitality Group (RHG), one of the leading and fastest-growing hotel management companies in the United States. RHG will now deploy Stayntouch PMS to two additional properties, Artel Hotel in Brooklyn and Park Place Hotel in Ocean City, Maryland. RHG is one of the top 15 hotel management companies in the United States, managing a portfolio of 109 properties in gateway and re...
Virdee Partners With Mews to Innovate the Guest Experience
Virdee | March 22, 2022
The integration empowers hoteliers to manage their properties and guest experience through seamless, user-friendly technology – and in some cases eliminate the front desk entirely. AUSTIN, TX – March 22, 2022 – Virdee, a SaaS company delivering digital check-in and virtual concierge services to the hospitality and commercial real estate industries, has announced a partnership with Mews, a cloud-based Property Management System designed for the hotel industry. Virdee is now available as a partner in the industry-leading Mews Marketplace. The Virdee Virtual Reception provides a fully contactless check-in experience, enabling 100% of...
Hotel Employees Weigh In on the Benefits of Guesthub
GuestHub | March 22, 2022
From frontline employees to managers, people using the web-based Guesthub guest services + task management app say it is making their jobs easier and operations are more efficient; Some even say the technology is making them more loyal to their employer Miami Springs, FL — March 22, 2022 — Hoteliers continue to invest in technologies that provide contactless guest and staff experiences and that digitalize labor-intensive tasks. Guesthub is a new web-based app successfully streamlining communications and workflows for hotels operating with reduced staff. Developed by Eurobuilding Hotels Group, this Guest Experience Management solution fa...
The Hills Hotel Deploys BeyondTV GuestCast for Hassle-free Guest Streaming and Enhanced Wi-Fi Network Performance
Hotel Internet Services, Inc. | March 22, 2022
Boutique property leverages hospitality-engineered platform to provide guests with effortless access to streaming subscriptions while utilizing analytics dashboard to ensure high-quality online connectivity. Laguna Hills, CA — March 22, 2022 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful implementation of its advanced BeyondTV GuestCast streaming solution by The Hills Hotel in Laguna Hills, California. With a goal to cater to the latest trends in guestroom entertainment, The Hills Hotel can now address growing demands for instant acc...
From Best Practices to Good Habits: How Hoteliers and Technology Partners Can Align for Better Staff Training
Warren Dehan | March 22, 2022
The best parts of hospitality, begins with a conversation; A quality tech vendor will do everything in its power to provide up-to-date information, templates for training, and in-person demonstrations By Warren Dehan Hoteliers have a lot on their plate right now, particularly independently branded properties, so it’s important for operators to have confidence in their teams to deliver exceptional experiences in an efficient manner. Smaller staff pools, a growing reliance on technology and the increased complexity of that technology have made thorough training an imperative — particularly when it comes to the hotel’s property-...
UniFocus Boosts Hotelier Capabilities to Attract and Retain Employees With Intelligent Tip Pooling
UniFocus | March 17, 2022
Leading workforce technology provider enables businesses with the ability to seamlessly split tip amounts and same day payouts. DALLAS, TX — March 17, 2022 — UniFocus, the leading provider of Workforce Management Systems, has today announced its launch of an advanced tip pooling software feature. This feature streamlines hotel business operations while automatically providing employees with the precise amount of tips owed. Combined with UniFocus’ innovative instant pay capabilities (Rain), the new functionality will allow hoteliers to address widespread demands for flexible wage access which has become essential to creating and...
AI Functionality Within Aptech’s Execuvue Is Making Business Intelligence Visualizations and Reporting a Breeze
Aptech Computer Systems Inc. | March 17, 2022
Leveraging the IBM Cognos® Analytics and AI Assistant, hoteliers can build dashboards and charts, identify trends, and select the best visualizations for reports on demand based on simple commands, such as ‘Show Me Room Revenues by State’ PITTSBURGH, PA — March 17, 2022 — Aptech, the industry standard for hospitality financial management, is making business intelligence easier than ever before. Leveraging the IBM Cognos® Analytics AI Assistant within its recently enhanced Execuvue business intelligence solution, hoteliers can clean and connect data, create stunning data visualizations, and see how business is performing ...
Volara Partners With Josh.ai to Bring Premium Privacy Centric Voice Assistant Solutions to the Ultra-Luxury Hotel Market
Volara | March 16, 2022
Josh.ai to benefit from Volara’s secure integrations, hassle free implementation and best-in-class support. New York, Nashville, and Los Angeles — March 16, 2022 — Josh.ai has selected Volara, part of the Uniguest group of engagement technologies, as its choice partner for hotel applications of its innovative hardware products, including Josh Micro, Josh Nano, and Josh Core. Volara, the voice hub for the hotel industry, in supporting the Josh.ai ecosystem, brings the first voice assistant built specifically for the most discerning guests staying in the most prestigious hotel properties. “Josh.ai is not for every hotelier,” note...
Service Robots and AI: What Impact on the Future of Hospitality
Lionel Saul | March 15, 2022
By Lionel Saul Would you allow a humanoid robot to greet a paying guest at your hotel? Would the hotel guest prefer the ease and convenience of service robots or the warmth and service of a fellow human being? There is no doubt that AI will create both challenges and opportunities for the industry. This article reviews the trajectory and impact of AI in the hospitality industry. Humans and robots working together The question might sound futuristic, yet the use of Artificial Intelligence (AI) is rapidly revolutionizing the business-as-usual model of the hospitality industry. It has the potential to disrupt the custome...
Little National Sydney Selects ASSA ABLOY Global Solutions to Implement Industry-Leading Security Access Alongside Energy Management Solutions
ASSA ABLOY Global Solutions | March 15, 2022
Ultra-Modern Australian property leverages VingCard Allure door locks with Telkonet’s Guestroom Management System, and Liverton’s check-in kiosks to enhance guest comfort and control. Stockholm – March 15, 2022 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has announced the successful implementation of VingCard Allure door locks at Little National Sydney alongside the integration of energy management solutions provided by Telkonet. and self check-in solutions provided by Liverton. Leveraging ASSA ABLOY Global Solutions’ strategic relationships with third-party techno...
Reside Expands Virdee Rollout Portfolio-Wide
Virdee | March 10, 2022
SEATTLE – March 10, 2022 – Reside, the leading prop-tech and alternative accommodations firm with operations in over 19,000 cities and 60 countries, announced today that it has expanded its partnership with Virdee, an Austin, Texas-based SaaS provider serving the hospitality, short-term rental, multi-family and commercial real estate industries. Reside’s subsidiary Reside 3Sixty, a state-of-the-art marketplace for extended-stay corporate housing accommodations, has implemented the Virdee Virtual Reception mobile app for guest communications, upsells, and check-in and check-out across its entire property portfolio, enabling seamless gu...
Why Hotels Need “Visibility” to Avoid Data Privacy Liability
Jim Butler | March 9, 2022
By Jim Butler and the Global Hospitality Group® The rules around data privacy and cybersecurity are constantly evolving. In order to protect themselves from liability, hotel owners should pay attention to ongoing legal developments and learn more about their own data infrastructure. Bob Braun, senior member of JMBM’s Global Hospitality Group® and Co-Chair of the Firm’s Cybersecurity & Privacy Group, explains why hotels need to understand exactly what data they hold, where it is stored and who has access to it. Facing the Knowledge Gap: Why Hotels Need “Visibility” to Avoid Data Privacy Liability by Bob Braun, Hotel ...
Cloud5 Achieves Top Hospitality Honor in the 2021 Mitel Partner Awards
Cloud5 Communications | March 9, 2022
Hospitality’s premier provider of telecommunications technology recognized for excellence in supporting the latest voice system needs of hotels and resorts. Chicago, IL — March 9, 2022 — Cloud5 Communications, a leading provider of communications solutions for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has been named Hospitality Partner of the Year, Americas, in the Mitel Global Partner Awards. Award winners were honored for their exceptional understanding of customer needs and ability to provide innovative and customized solutions to modernize their unified communications (UC) experience....
Knowland Provides Data-Driven Insights to Jumeirah Emirates Towers
Knowland | March 9, 2022
Landmark luxury hotel in Dubai selects Knowland to gain insight into local meetings and events business opportunities, better understand market trends, and book new revenue ARLINGTON, VA — March 9, 2022 — Today Knowland, the world’s leading provider of data-as-a-service insights on meetings and events for hospitality, announced that Jumeirah Emirates Towers in Dubai has selected its platform to gain insights into Meetings, Incentives, Conferences, and Exhibitions (MICE) business trends. The iconic Dubai hotel is looking to Knowland to provide its sales team with the leverage it needs to be more productive in uncovering meetings and ev...
Lily Country Club to Implement IDeaS Revenue Management System Ahead of Demand Resurgence
IDeaS | March 9, 2022
Newly opened Norwegian golf resort partners with industry-leading RMS provider to complete powerful technology stack LONDON — March 9, 2022 — IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced today that the Lily Country Club will implement IDeaS Revenue Management System (RMS) at its 507-room Norwegian golf resort—the third-largest hotel in the Oslo area. Since opening in May 2021, the Lily Country Club has fared well with domestic leisure demand but sought an automated revenue solution to expedite its time-consuming pricing processes and maximize revenue ahead of the...
Technology Distributor WAV to Supply New Nomadix Networks and Full Product Portfolio
Nomadix | March 8, 2022
Partnership Equips WAV’s MDU and Hospitality Network with End-to-End Wi-Fi 6 Solutions LOS ANGELES, CA – March 8, 2022 — WAV, LLC, a full-service distributor of LTE, wireless broadband, networking, and Wi-Fi equipment, and Nomadix® Inc., a technology leader in hospitality and multi-tenant industries, today announced WAV will now supply Nomadix’s suite of internet and guest-facing technologies through its channel across North America. As a complete, one-stop shop, WAV will provide pre-sales engineering, link licensing, stocking, network design and post-sales services for Nomadix’s product portfolio to enable MDUs and hot...
Fairfield by Marriott Hotel Chooses Guesthub to Manage and Track Parcels
GuestHub | March 8, 2022
Modular web-based guest services app is enabling the Fairfield by Marriott Inn & Suites Miami Airport to boost operational efficiency and guest satisfaction by automating package tracking Miami Springs, FL — March 8, 2022 —Scalable technology is important to hoteliers today, especially those operating smaller properties with reduced staff. Guesthub, a web-based guest experience management solution, is proof that modularity is key to technology adoption. Such is the case at Fairfield by Marriott® Inn & Suites Miami Airport in West Doral, Fla. Today the midscale hotel is leveraging Guesthub solely for package tracking. Al...
OTH Hotels Resorts Partners With ProfitSword for Robust Business Intelligence and Performance Forecasting Capabilities
ProfitSword, LLC | March 8, 2022
Rapidly growing hotel management company leverages ProfitSword suite for its ability to serve as a comprehensive source of real-time business performance health to maximize decision-making and operational efficiency. Williamsburg, VA – March 8, 2022 – ProfitSword, a premier hospitality business intelligence and data integration platform, is pleased to announce a new partnership with OTH Hotels Resorts. A hotel management company experiencing rapid growth with a portfolio consisting of high-end properties throughout the US East Coast, OTH Hotels Resorts is set to leverage ProfitSword’s technology at each of its locations to improve v...
Hotel Industry Says Automation & Integration Vital to Recovery
Duetto | March 8, 2022
The latest survey from Duetto reveals nearly 78% of hoteliers will increase their investment in hotel tech in the next three years San Francisco, March 8, 2022 - The digitization of the hospitality industry has been underway for decades, but the past two years have accelerated tech adoption in hotels across the globe. Duetto surveyed hoteliers worldwide to gauge the hotel industry's sentiment and priorities regarding revenue management, revenue tools, and technology innovations. The overwhelming response was that automation and integration are seen as key to future success by the majority of those working in a hotel revenue function...
Think Simplicity Integrates SimplyChat SMS Capabilities to Its Cloud Communication Platform
Think Simplicity | March 2, 2022
Integrated solution now provides easy access to SMS to enhance the guest experience and streamline operations BONITA SPRINGS, Fla., March 2, 2022 — Think Simplicity, a cloud communication technology provider of all-inclusive voice and chat solutions for the hospitality industry, announced today the launch of SimplyChat™, an integrated, seamless way to communicate with staff and guests via SMS. By bringing the entire communication platform together seamlessly via the cloud, hoteliers have the opportunity to enhance the guest experience. Hoteliers are looking to simplify their technology spend, however installing and managing new phone ...
Nomadix Unveils New Network Infrastructure Product Line for Hotel and Multi-Tenant Markets
Nomadix | March 1, 2022
No-Nonsense Performance and Affordable Connectivity from a Single-Source Supplier LOS ANGELES, CA – March 1, 2022 — Nomadix® Inc., a technology leader in hospitality and multi- tenant industries, today announced its newly named and expanded product line: Nomadix Networks. Adding to its leading portfolio of internet gateways and guest-facing technologies, the company now offers wireless access points, controllers and LAN switches designed to comply with stringent hospitality standards, including Marriott’s GPNS. Nomadix Networks enables hotels and multi-tenant operators to affordably upgrade their infrastructure with the lat...
The Carvi Hotel NYC Adapts to Modern Guest Expectations for Personalized Entertainment With BeyondTV GuestCast
Hotel Internet Services, Inc. | March 1, 2022
Boutique property leverages hospitality-designed solution to provide guests with the ultimate in instant and hassle-free control over television viewing experiences. NEW YORK CITY — March 1, 2022 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has today announced the adoption of its BeyondTV GuestCast streaming solution by The Carvi Hotel NYC, Ascend Hotel Collection. A boutique property located in the heart of New York City, The Carvi Hotel NYC’s adoption of BeyondTV GuestCast is set to play a central role in the property’s mission to adopt technologies ...
Cloud5 Launches “Flip to SIP” Program to Provide Simple, Cost-Effective Path to FCC Telecommunications Compliance
Cloud5 Communications | March 1, 2022
New program offers hoteliers a solution to avoiding rate increases as FCC works to sunset copper-based telephone service lines. Chicago, IL. — March 1, 2022, Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has today announced the unveiling of its “Flip to SIP” program in response to the FCC mandate requiring the termination of POTs-based telecommunication lines. The program is specifically designed to provide businesses with a streamlined, cost-effective solution to transition to more modern telepho...
Hapi, Stayntouch Partner to Improve Hotel Data Access
Stayntouch | March 1, 2022
MIAMI and BETHESDA, Md., March 1, 2022 – Hapi, the hospitality industry’s leading platform for fast and cost-effective connectivity between technology systems, has announced a collaboration with Stayntouch, a global leader in guest-centric cloud hotel Property Management Systems (PMS) and contactless technology. Through the integration, hoteliers and technology solutions providers can now access and share data with Stayntouch as well as more than 100 other solutions providers by writing to a single Hapi API. The Hapi-Stayntouch integration is the next step toward a modernized hotel technology platform that unlocks data from siloed syst...
