Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
NORTHWIND Launches Maestro PMS RevGen Suite for Independents
Maestro Property Management Solution | August 28, 2013
Maestro PMS RevGen Suite is Powerful Business Toolset to Drive Guest Retention, Shift Bookings to Hotel Websites, Increase Marketing ROI, and Maximize Profits Markham, ON - August 28, 2013 - NORTHWIND, provider of Maestro™ Enterprise Property Management announced its groundbreaking RevGen Suite. Maestro's RevGen gives independent operators a unified set of Business Intelligence (BI), Yield Management, and e-Marketing tools that enable them to be more successful. NORTHWIND-Maestro PMS provides hotel software and reservation software solutions for the industry's leading independent hotel, resort, and multi-property groups. Click here t...
Knowland Group Executive Awarded CFO of the Year
The Knowland Group | August 27, 2013
Innovative cloud computing and data firm's CFO, Jeff Haslow, receives recognition from financial industry community Washington, DC (Aug 27, 2013) - The Knowland Group is proud to announce that Jeff Haslow, Knowland's Chief Financial Officer has recently been award CFO by the Year (Private Company) during Proformative's CFO Dimensions Awards for Excellence. At the award ceremony held at the New York Marriott Marquis Hotel on August 22nd, winners in four categories were honored during Proformative's premier conference for chief financial officers and corporate finance leaders. Haslow, in great company, shared the stage with the CFO or fin...
Embassy Suites Baltimore Installs FlyteBoard; Enhances Service with Real-Time Airline Information
Flyte Systems | August 27, 2013
Historic Property Renovates with High-Tech Flyte Systems Services that Keep Guests On Time and On Property; New InfoBoard Provides Global Property Information, Airline Schedules, and More CHICAGO, IL August 27, 2013 - Flyte Systems, the leading provider of airport travel information displays and digital signage content for the hospitality industry, digital signage, convention centers and related businesses, announced the Embassy Suites Baltimore Downtown installed its FlyteBoard airline schedule display. FlyteBoard gives guests accurate, real-time airline flight information for travel confidence that keeps them comfortably on property l...
Increase Booking Conversions with One Simple Step – Add FAQs to Your Website
Lodging Interactive | August 27, 2013
As a DIY or fully-managed service, Lodging Interactive will oversee a hotel's online FAQ listing, including developing questions people typically ask, sourcing the answers from the hotel, and allowing new questions to be asked by consumers online to help hotels increase conversion rates, maximize organic search and boost SEO rankings PARSIPPANY, N.J. - AUGUST 27, 2013 - Your hotel has a restaurant . . . does it serve menu items that are gluten free? The Titanic Exhibit is in town . . . what does it cost to get in and how long is the exhibit open? The resort offers three pools . . . are there lifeguards on duty and are pool floats permit...
U.S. Lodging Sector Performance Remains Favorable Despite Sluggish Economic Growth, Says PwC US
PwC US | August 27, 2013
NEW YORK, Aug. 27, 2013 -- PwC US anticipates that positive momentum in travel activity will continue to boost revenue per available room ("RevPAR") in 2013, despite the recent sluggish pace of economic recovery. An updated lodging forecast released today by PwC US shows favorable gains in hotel performance, consistent with PwC's expectations at the start of the year. Occupancy levels at higher-priced hotels are ahead of prior peak levels, industry RevPAR is above its prior peak, and hotel construction activity, while rebounding, is still quite moderate, according to PwC. As demand continues to outpace supply growth, and economic growth...
Pegasus Solutions Sees Global Corporate Bookings Surge in July
Pegasus Solutions | August 26, 2013
As +5.5% Increase in GDS Reservations Sets Stage for Promising Autumn, Leisure Bookings Lag Behind Significant 2012 Jump DALLAS (August 26, 2013) – Global corporate bookings grew +5.5% over 2012's level in July, according to Pegasus Solutions, the world's largest processor of electronic hotel transactions. The promising uptick in business travel was accompanied by substantial leisure demand that paled in comparison to strong gains achieved last year. The mid-season growth spurt in business reservations came after the corporate channel leveled out at prior year volumes at the end of the second quarter. Rates paid through the global dis...
Continued Triple-Digit Percentage Growth Lands The Rainmaker Group On Inc. 5000 List
Inc. Magazine | August 26, 2013
ATLANTA, GA - August 26, 2013 - The Rainmaker Group, a world leader in automated profit optimization software and services for the multifamily housing and gaming/hospitality industries, is pleased to announce it has again earned a spot on Inc. magazine's elite list of the nation's fastest-growing private companies. This is the third year in a row that Rainmaker has received this honor. Behind this year's No. 2698 ranking was the Atlanta, Ga.-based firm's remarkable 130 percent revenue growth, up 15 percent over its triple-digit percentage from a year ago. In his letter to Inc. 5000 honorees, Eric Schurenberg, Inc.'s editor-in-chief, sai...
Hospitality Upgrade Video Release: Experts Share Their List of the Top Trends in Revenue Management
Hospitality Upgrade | August 23, 2013
Hospitality Upgrade interviews industry experts at HSMAI ROC 2013 to gain insight into the top trends in revenue management Atlanta, Ga. - In a video release from Hospitality Upgrade Magazine earlier this week, Hospitality Sales and Marketing Association International (HSMAI) President and CEO Bob Gilbert discussed the educational sessions of the 2013 HSMAI ROC (Revenue Optimization Conference), in which speakers identified several companies that are expected to be game changers in the future of revenue management. In addition to Gilbert, several industry experts weighed in on the conference as a whole, as well as the key...
Video release: Recap from the 2013 HSMAI ROC – Takeaways and Gamechangers to Watch
Hospitality Upgrade | August 21, 2013
Atlanta, Ga. - Hospitality Upgrade interviewed HSMAI's President Bob Gilbert and several other hospitality revenue management experts at the 2013 HSMAI ROC (Revenue Optimization Conference). This event is a mashup of corporate revenue managers from all the major hotel brands, management companies and ownership groups. Boasting the largest event in it's history, 110 hotel companies joined in Minneapolis, Minn. this past June for this annual event celebrating its 10th anniversary. Vice President, Revenue Management for Evolution Hospitality Scott Roby said, "It has been fun to watch the growth of this conference over the years. The topics co...
HeBS Digital Announces Webinar on 2014 Hotel Digital Marketing Budget Planning
HeBS | August 21, 2013
Join HeBS Digital, the hospitality industry's leading full-service digital technology and marketing firm, as we guide you on how to structure your 2014 digital marketing budget. The Smart Hotelier's Guide to Digital Marketing Budget Planning Webinar will take place Tuesday, September 10th from 2pm-3pm EST (11am- 12pm PST). New York, NY (August 21, 2013) - HeBS Digital today announces it will host The Smart Hotelier's Guide to Digital Marketing Budget Planning Webinar on Tuesday, September 10th from 2pm-3pm EST (11am-12pm PST). Designed to guide hoteliers in structuring 2014 digital marketing budgets, the webinar also will cover importan...
TradeWinds Island Resorts Leverage Lucrative Voice Channel; Increase Revenue, ADR
TradeWinds Island Resorts | August 21, 2013
Florida's Largest Beach Resort Boosts Voice Call Conversions 13%; Savvy Call Center Sales Team Uses Call Center Tools to Power The Bottom Line August 21, 2013 - The TradeWinds Island Resorts on St. Pete Beach, Florida is a premier family destination with something for everyone. The TradeWinds' Island Grand and Guy Harvey Outpost properties, with 788 rooms between them, comprise the largest resort on Florida's west coast. The resorts are continually adding activities including high-flying JetLev rides and a three-story beach water slide that keep their offerings exciting. But even at the best properties nothing happens until someone sell...
Silverton Casino Hotel Selects Solution Suite from Agilysys
Agilysys | August 20, 2013
Las Vegas Resort Selects Property Management, Workforce Management Solutions ALPHARETTA, GA. - August 20, 2013 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software and services, today announced that Silverton Casino Hotel in Las Vegas has selected the Agilysys Lodging Management System® (LMS) property management solution and the Agilysys Workforce Management Solution™ (WMx) to streamline operations at the 300-room luxury resort. "When selecting technology for our property, we looked to Agilysys because of the company's experience and track record in the hotel and gaming ind...
Sceptre Hospitality Resources Continues to Grow CRS Clients with Addition of broughtonHOTELS Group
Sceptre Hospitality Resources | August 20, 2013
WindsurferCRS Connects Hotels with More Top-line Revenues DENVER, Colo., August 20, 2013-Sceptre Hospitality Resources today announced the addition of 12 properties from the broughtonHOTELS portfolio. This new service agreement began back in February 2013 with a single property and a request to not only move to the WindsurferCRS platform, but to also work on enhancements to the hotel's PMS interface and booking engine based on needs of the property. The Windsurfer team has worked the past couple of months to meet the requirements of the broughtonHOTELS group. These enhancements will provide chain level management for each hotel's invent...
Hotel Channel Management Leader Revamps Enterprise Connectivity Platform
eRevMax | August 20, 2013
Rebrands its XML Gateway as Connect by eRevMax - Launches New Website London, August 20, 2013: eRevMax International today announced the launch of a new website focused on Connect by eRevMax, its enterprise connectivity solution focused on providing hotel companies with a centralized distribution solution. Connect, formerly known as RTConnect, the electronic distribution XML gateway for the hospitality industry, provides connectivity for rate & inventory distribution, and reservation delivery to existing hotel management systems. As a Software-as-a-Service (SaaS) based solution, it enables hotel chains to centralize their distributi...
Wind Creek Wetumpka Casino Hotel Selects InvoTech RFID System to Manage Uniforms for Staff of 900
InvoTech Systems | August 19, 2013
New Property Chooses Reliable InvoTech Inventory Solution for Uniform Control and Operating Efficiency LOS ANGELES, CA - August 19, 2013 - InvoTech Systems, Inc. announced that the Wind Creek Wetumpka Casino and Hotel will install InvoTech's UHF-RFID Uniform System. The new-build property chose InvoTech to streamline the management of 8,000 uniforms for 900 employees. Click here for more information on InvoTech's Linen, Uniform, Laundry, and Security Systems. Wind Creek Wetumpka is the Poarch Band of Creek Indians' latest hotel and casino. The $246-million property is on schedule for completion in winter 2013/2014. "We are delighted to ...
New Property Manager and Owner for Courtyard Chesapeake Greenbrier
BuildCentral | August 19, 2013
Hotel-Online and BuildCentral Have Updated 149 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. August 19, 2013 - Hotel-Online and BuildCentral have reported 149 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Mayflower Inn & Spa (Washington, CT) Wingate by Wyndham Indianapolis Northwest (Indianapolis, IN) Courty...
The Top Mobility, Connectivity and Wireless Infrastructure Decisions CIOs Face
Hospitality Upgrade | August 16, 2013
by Russell Vest Guests inherently expect some things at a hotel. They expect the lights to work when they flip the switch, water to flow from the faucet and in-room air conditioning to adjust to their needs. These infrastructure issues appear seamless to the guest, but require significant behind-the-scenes effort to ensure 100 percent guest satisfaction. The same is true of wireless infrastructure. Seamless commercial cellular and Wi-Fi connectivity is an integral part of the guest experience. Guests' mobile connectivity requires a robust and propertywide, integrated communications network. However, unlike lighting, plumbing and air man...
TrustYou Expands Into Restaurant Space Bringing Its 360-Degree Approach to ORM to Culinary World
TrustYou | August 15, 2013
Superior Semantic Technology Covers Over a Dozen Sites - From Yelp! to OpenTable - & Social Media to Deliver Increased Customer Intelligence, Feedback Trends & Ease of Response Dallas, USA and Munich, Germany - August 15, 2013 -TrustYou, an online reputation management (ORM) market leader specializing in the hospitality industry, has expanded into the restaurant space. Bringing its 360-degree solution to aggregating and analyzing increasingly important online reviews and social media content to the culinary world, TrustYou's holistic approach delivers superior semantic analysis and a proven track record of increasing reviews, di...
CSM Lodging Names Shand Luce as Director of Operations for The Depot Renaissance Minneapolis Hotel
The Depot Renaissance Minneapolis Hotel | August 14, 2013
Minneapolis, Minnesota, August 14, 2013 - CSM Lodging, a division of CSM Corporation, has appointed Shand Luce director of operations for The Depot Renaissance Minneapolis Hotel. Michael Clark, general manager, made the announcement. "It is a pleasure to welcome Shand to The Depot," said Mr. Clark. "This is our company's flagship property, and Shand brings to us important experience in operating first rate, full service hotels within major destination markets. We are glad he is a part of our executive team." A hospitality executive with extensive experience with luxury properties, Shand Luce was previously general manager of the Newport...
At Your Service: An Affordable Hotel App that Engages Guests and Increases Revenue
HandHeld Hospitality, LLC | August 14, 2013
Hotel Managers and Management Companies are under constant pressure to maximize total spend per room night, especially when room rates are continually challenged. On a daily basis hotels are in need to maximize their revenues and to engage in-house guests in every service and activity offered. Much revenue is lost due to activity- and dining cancellations that do not get rebooked and due to unawareness by guests of what is going on and general misinformation. This inefficiency costs hotels millions of dollars per year in lost revenue opportunities, not to mention the resulting negative impact on guest satisfaction. HandHeld's mobile app...
eRevMax Becomes the First Channel Manager to Complete Interface with GTA
eRevMax | August 14, 2013
London, UK, August 14, 2013: Global wholesale travel provider GTA and eRevMax, the automated online distribution and channel management specialist, have established a two-way XML connection for rate, inventory and reservation distribution between properties on GTA's booking systems and subscribers of eRevMax. Following its interface certification with RateTiger, GTA is now incorporated into eRevMax's Channel Ecosystem. Properties on GTA's booking systems will benefit from eRevMax's Reservation Delivery service, which facilitates automatic transfer of reservations data booked through GTA's online sales channels directly to the hotel prop...
The Smart Hotelier’s Guide to 2014 Digital Marketing Budget Planning
The Authors and HeBS Digital | August 14, 2013
By Max Starkov & Mariana Mechoso Safer Hoteliers, we have just passed the mid-year mark and it's time to plan your digital marketing budgets for next year. Budgeting season is the ideal time to assess your business objectives, as well as audit the performance of the initiatives you invested in this year. 2014 is expected to be another great year in hospitality. To start with the good news, travel demand is projected to be up by 3.3 percent while supply will be up only one percent (PKF). All three key performance metrics are expected to experience positive growth over the already robust growth in 2013. The U.S. hotel industry's occup...
eNewsletters Proving to be Very Effective for Hotels
Lodging Interactive | August 13, 2013
Lodging Interactive offers a fully managed eNewsletter service offering copywriting, creative design, email list management, distribution and analytics reporting to hotels PARSIPPANY, N.J. - AUGUST 13, 2013 - While fax machines and snail mail have entered into the "here today, gone tomorrow" category, email newsletters continue to serve as a cost-effective way for hoteliers to provide content and offers that guests will find informative and inviting. Although social Media channels are fast-becoming the preferred eMarketing method for communicating with consumers, 68 percent of marketers agree that eNewsletters are the top email messages...
Sabre Hospitality Wins Awards for Website Design
Sabre Hospitality Solutions | August 13, 2013
SOUTHLAKE, Texas, Aug. 13, 2013 - Sabre Hospitality Solutions, a global technology company serving the hospitality industry, won eight awards for website design in the Media and Interactive Award category of the 43rd Annual Creativity International Awards. The announcement marks the first round of results in the 2013 award season. "A hotel's website plays such a critically important role in the successful marketing and sales of a chain or property and its overall brand," said Robert Dawson, vice president internet marketing and web development services for Sabre Hospitality Solutions. "Being recognized by the creative community for our ...