Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
Johannes Vocke | July 24, 2024
Technology
Valencia Group Launches New Lone Star Court Website – Texas Nostalgia Meets Modern Day
Valencia Group | July 31, 2013
Vizergy® Paints Unique Digital Canvas to Ramp Up Revenue Jacksonville, FL (July 31, 2013) - Vizergy Digital Travel Marketing has designed a new custom website employing the latest design concepts and best practices for Lone Star Court, Valencia Group's newest addition to an award-winning hotel collection. Lone Star Court is an authentic Americana hotel that represents true Texas hospitality, and the comfort and convenience every Valencia Group hotel guest has come to value and appreciate. True to Austin, Lone Star Court will feature live music by an outdoor fire pit, a dipping pool reminiscent of Hill Country swimming holes, and an ons...
Transhotel Becomes eRevMax Distributor; 2-way Connectivity Will Help Hotels Improve Online Sales
Transhotel | July 31, 2013
London, 31 July 2013: Global travel services provider Transhotel has joined the eRevMax Channel Ecosystem - a collection of certified demand partners having two way XML connection pre-configured for rate, inventory and reservation distribution to help hotels take online sales to the next level. Transhotel, which collaborates with 78,800 travel agencies and offers a portfolio of more than 60,000 hotels internationally, will be a great platform for eRevMax's hotel clients looking to expand their visibility by promoting inventory globally and creating incremental business opportunities. "This integration will enable eRevMax hotel users to ...
CSM Lodging Receives Marriott Franchise Revenue Management Team of the Year Award for the 11th year!
CSM Lodging | July 30, 2013
Minneapolis, Minnesota, July 2013 ... CSM Lodging, a division of CSM Corporation, has received the "Marriott Franchise Revenue Management Team of the Year Award". This represents the 11th time CSM Lodging has been honored with the prestigious award, either on the regional or global level. Bill Upshaw, president of CSM Lodging, made the announcement. "This is a high honor for our revenue management team," said Mr. Upshaw. "The last 12-18 months have been a challenge for our industry, but because of the hard work and dedication our team has put into the revenue management function at CSM Lodging, we've come through remarkably well. It's w...
Pegasus Solutions Reports Leisure Hotel Rates Set 2013 Growth Record in June
Pegasus Solutions | July 30, 2013
Global Vacation Travel Delivers Solid Performance in Second Quarter as Corporate Channel Maintains Volume and Rates During Off-season DALLAS (July 30, 2013) – Global leisure daily hotel rates achieved a new growth record of +5.1% over prior year in June, according to second quarter data released today by Pegasus Solutions in The Pegasus View. The single largest processor of electronic hotel transactions reported that along with solid performance for holiday travel, business travel maintained prior year levels for both bookings and rates during the off-season. As rates continued to grow for the leisure channel globally, booking growth ...
Why Delivering a Great User Experience is Essential
EyeforTravel | July 30, 2013
Jul 30, 2013 - The ferocious competition in the travel industry today means that fine-tuning the user experience both online and on site must be an imperative as this is where travel brands really can differentiate. Pamela Whitby and Ritesh Gupta take a look. Building brand loyalty through a great user experience and customer service has the greatest differentiation potential but it's complicated. After all, the travel industry has to work much harder than retailers to deliver conversions. Simply put this is because choosing where to holiday is one of the most important - and often expensive - decisions a person makes in a year. Custome...
Gila River Casinos Selects InvoTech RFID Uniform System for Three Casinos and Distribution Center
Gila River Gaming Enterprises, Inc. | July 30, 2013
Arizona Casino Operator Streamlines Uniform Processing, Reduces Labor Expense for Company-Wide Staff of 2,900 with More Than 36,000 Owned and Rented Uniform Items LOS ANGELES, CA – July 30, 2013 – InvoTech Systems, Inc. announced that Gila River Casinos implemented InvoTech's UHF-RFID Multi-Property Uniform System for three casinos and its corporate distribution center. InvoTech reduces labor costs and provides an increase in asset protection by streamlining processes for Gila River Casinos 20,000 owned and 16,000 rented uniforms. Click here for more information on InvoTech's Linen, Uniform, Laundry, and Security Systems. Gila River...
CSM Lodging Names Mark Johnson Regional Director of Field Sales and Marketing
CSM Lodging | July 29, 2013
Minneapolis, Minnesota, July 2013 ... CSM Lodging, a division of CSM Corporation, has named Mark Johnson regional director of field sales and marketing for the hospitality company. Bill Upshaw, president, made the announcement. "It is with pleasure that I welcome Mark to CSM Lodging," said Mr. Upshaw. "His remarkable background in sales leadership positions will be a tremendous asset to our company as we continue to add hotels to our growing portfolio." Mark Johnson was previously special task force consultant for PHM Hospitality, working with properties such as the Hilton Hotel Pasadena, Sheraton Hotel Charleston Airport, and Hilton Ho...
New Google Maps for Desktop and What it Means for Hoteliers / Denise Cooper
Denise Cooper | July 26, 2013
Google is rolling out a new immersive map experience for the web – fully interactive and tailored just for you. The more you use the map, the more it learns from you based on your searches and your favorites (if you're signed into Google). Be it finding the nearest ice cream shop or an ideal fitness center, the new Google Maps for desktop is everything but judgmental. It offers not only ways to get where you want to go but also interesting information (via cards) and comparisons to help you make a decision that is right for you. You can gain insight from Google+ friends and reviews on places you search. As you use it over time, it bec...
Babson Executive Conference Center Maximizes Customer Experience with UniFocus Satisfaction Survey
Babson Executive Conference Center (BECC) | July 26, 2013
Babson Executive Conference Center (BECC) is escalating their guests' experience with the help of UniFocus' Survey Solutions. With a diverse and wide-ranging customer base, BECC is committed to their brand promise of giving guests a meeting experience that defies ordinary, while delivering service that defines extraordinary. GUESTScope provides the management teams at BECC the insight necessary to deliver their brand promise. "Flexibility to meet the needs of our customers is the biggest key," says Chuck Currid, General Manager of Babson Executive Conference Center. "We have the ability to personalize the experience for each of our gues...
Developer Sagar Kumar Reveals Plans for New Hotel Fuel, a 142-room Boutique Hotel in Midland, TX
Yatra & Travelguru.com | July 25, 2013
July 25--A developer announced Wednesday afternoon his intent to bring a high end hotel to the Midland's downtown district, with a grand opening scheduled for Winter 2014. Hotel Fuel, a 142-unit boutique-style hotel, will take over the vacant Western United Life Building at 301 W. Texas Ave. It will include a restaurant, bar, fitness center, several meeting and board rooms and hotel rooms. For parking, hotel developer Sagar Kumar will donate the neighboring Building of the Southwest to the city of Midland, which he currently owns and is west of the hotel site. The city will then demolish the building, which will become parking exclusive...
Lodging Interactive to Launch Innovative New Service for Hospitality Industry
Lodging Interactive | July 24, 2013
Parsippany, N.J. — July 24, 2013 — Lodging Interactive announced today an innovative new service for the hospitality industry, www.HotelFAQs.info. Powered by proprietary technology developed by Lodging Interactive and enhanced by professional copywriting services of its CoMMingle Social Media Marketing division, HotelFAQs.info enables hotel websites to offer comprehensive Frequently Asked Questions ("FAQs") pages. The results are increased booking conversion rates, reduced customer calls to the front desk and exceptional online customer service. "Online shopping websites clearly understand the value of offering their shoppers Frequ...
Brazilian Hotel Chain Selects eRevMax for Maximising Online Revenue
Bourbon Hotels & Resorts: | July 23, 2013
Bourbon Hotels & Resorts Uses RateTiger for Rate and Inventory Management Sao Paulo, Brazil, 23 July 2013: Bourbon Hotels & Resorts, one of the major hospitality players in Brazil, has signed up eRevMax to increase their online business penetration and revenue. Ten properties will be using RateTiger Channel Management solution for managing inventories across their online distribution mix. RateTiger Channel Manager will help Bourbon Hotels & Resorts to increase online sales by ensuring real-time room availability across all distribution points through automatic adjustment from pooled inventory. All reservations made on these ...
Softscribe® Inc. Recaps HITEC 2013 for Hotel Technology Industry
Fortalice, LLC | July 23, 2013
Softscribe Inc.'s clients include the shining stars of hospitality technology. Award-winning Tech PR Firm Reports Strong, New Technology Players from European Community and AsiaPac Atlanta - July 23, 2013 - The 41st annual HITEC® event in Minneapolis this June attracted 4,800 hotel technology stakeholders. They came from as far away as Hong Kong, Japan, and Australia. Strong audience participation during the opening keynote signaled a key industry concern: hotel security issues. Innovation was also evident at the 2013 Hospitality Industry Technology Exposition and Conference. "I saw exciting new technologies from established players an...
Regatta Travel Solutions Announces Deal with Travel Lane County, Oregon
Regatta Travel Solutions Inc. | July 23, 2013
Charlottesville, Virginia (July 23, 2013) - Regatta Travel Solutions announced that Travel Lane County, marketing the Eugene and Cascades Coast region has signed an agreement to implement the Regatta booking engine on its website EugeneCascadesCoast.org. "We shopped several booking engine vendors and are excited about Regatta," said Kari Westlund, President & CEO of Travel Lane County. "We wanted to add a booking engine that worked well for consumers and was easy for our hotel partners. Ashwin and his team have been easy to work with, their technology platform is easy and comprehensive, and their design looks great. We believe that ...
HeBS Launches New Ventana Inn Website, the Perfect Blend of Artistry, Technology and Functionality
HeBS Digital | July 22, 2013
HeBS Digital is excited to announce the launch of the new Ventana Inn website. Designed and launched with the Elite Website Design Package, the site uses dynamic custom design, state-of-the-art digital technology, and engaging content to provide an intuitive user experience and effortless booking environment. New York, NY (July 22, 2013) - HeBS Digital announces the launch of the new Ventana Inn website http://www.ventanainn.com. Designed and launched with the Elite Website Design Package, the site uses dynamic custom design, state-of-the-art AJAX and CMS technology, and engaging content with vibrant full-screen images, search engine-op...
Hotel Assets Group Involved in 127 Hotel Transactions Over Last 12 Months
Hotel AG | July 22, 2013
ATLANTA - July 22, 2013 - Hotel AG announced today the firm has been involved in 127 hotel transactions over the past 12 months. In the past 6 weeks, the firm has closed 10 transactions that range from select service hotels including Hilton Garden Inn and Courtyard brands to full service assets. The hotels are located throughout the major US regions and cover most brand families. Currently, Hotel AG has 196 hotels on the market with 41 hotels under sale agreement expected to close within the next several months. H. Keith Thompson, principal of the firm, stated, "The hotel real estate market today is at a fevered pitch and we are seeing ...
Brooklyn’s Hotel Le Bleu Goes Up For Sale
BuildCentral | July 22, 2013
Hotel-Online and BuildCentral Have Updated 263 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. July 22, 2013 - Hotel-Online and BuildCentral have reported 263 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Hilton Garden Inn Greenville (Greenville, SC) Ames Hotel -Boston (Boston, MA) Holiday Inn East Hartford (East H...
Nickelodeon Suites Resort Reaches 90K Potential New Guests and 3K Unique Visitors in 30 Days
Flip.to | July 19, 2013
Orlando, FL — July 24, 2013 — Flip.to is the brand advocate platform for hotels, helping Nickelodeon Suites Resorts boost brand awareness and earn new guests with the help of their most trusted, untapped marketing source - their guests. Since going live with Flip.to in June, guests of Nickelodeon Suites Resort have spread the word about their stay to over 90,000 of their closest friends, relatives and colleagues. In the first month, Flip.to has helped Nickelodeon Suites turn 27% of their guests into trusted advocates. Each advocate shared a branded message with a unique link about the resort with their social networks, including Fac...
Nickelodeon Suites Resort reaches 90K potential new guests and 3K unique visitors in 30 days
Flip.to | July 19, 2013
Orlando, FL — July 24, 2013 — Flip.to is the brand advocate platform for hotels, helping Nickelodeon Suites Resorts boost brand awareness and earn new guests with the help of their most trusted, untapped marketing source - their guests. Since going live with Flip.to in June, guests of Nickelodeon Suites Resort have spread the word about their stay to over 90,000 of their closest friends, relatives and colleagues. In the first month, Flip.to has helped Nickelodeon Suites turn 27% of their guests into trusted advocates. Each advocate shared a branded message with a unique link about the resort with their social networks, including Fac...
Hyatt Hotels and Noble Investment Group Open the 194-room Hyatt Atlanta Midtown in Georgia
Hyatt | July 18, 2013
ATLANTA (July 18, 2013) – Hyatt Hotels Corporation (NYSE: H) and Noble Investment Group ("Noble") today announced the opening of Hyatt Atlanta Midtown in Atlanta. The 194-room hotel is prominently located on the corner of Peachtree Street and 10th Street in the heart of the urban Midtown Mile, Atlanta's celebrated commercial, retail and cultural walking district. Hyatt Atlanta Midtown is adjacent to Class A office tower 999 Peachtree and directly across the Atlanta Federal Reserve Bank. The hotel is proximate to Georgia Tech University, Emory University Hospital Midtown and the corporate headquarters for The Coca-Cola Company, Equifax...
Regatta Travel Solutions Announces Project with Washington County, Pennsylvania
Regatta Travel Solutions Inc. | July 18, 2013
Charlottesville, Virginia (July 18, 2013) - Regatta Travel Solutions announced today that the Washington County Tourism Promotion Agency has signed an agreement to use the Regatta booking engine on VisitWashingtonCountyPA.com. "Regatta came highly recommended from our CRM provider, Software Management Inc," said JR Shaw, President of the Washington County Tourism Promotion Agency. "After an online demo we were convinced that this solution would add significant value to our destination and to our hoteliers." "There is a plethora of history and arts that attract visitors to Washington County," said Ashwin Kamlani, Founder of Regatta Trave...
Spain’s Largest Hotel Complex Selects eRevMax to Drive Online Revenue
Marina d'Or Holiday Resort | July 17, 2013
7 Properties in Marina d'Or Holiday Resort Use RateTiger for Effective Channel Management London, 17 July, 2013: The largest hotel complex in Spain, Marina d'Or Holiday Resort has selected eRevMax for optimizing revenue through effective online distribution. All seven properties in the complex will use RateTiger Channel Manager for rate and inventory management across third party channels. Located in Valencia, Marina d'Or Holiday Resort has five hotels in 3, 4 and 5 star categories along with two serviced apartments consisting over 2150 rooms with capacity for 7000 pax . RateTiger will help the revenue management team of these propertie...
CSM Lodging Names Justine Ratcliffe Assistant General Manager for Residence Inn-Lake Oswego, Oregon
CSM Lodging | July 16, 2013
Minneapolis, Minnesota, July 2013 ... CSM Lodging, a division of CSM Corporation, has named Justine Ratcliffe assistant general manager for Residence Inn-Lake Oswego, Oregon. Dominic Chevalier, general manager, made the announcement. "I am very pleased to welcome Justine to the Residence Inn-Lake Oswego," said Mr. Chevalier. "She brings important hotel operational experience to her new role, which will serve our property well." Justine Ratcliffe previously held the dual positions of director of guest services and director of suitekeeping for Homewood Suites by Hilton, located in Wichita, Kansas. Prior to this, Ms. Ratcliffe served in po...
Meta Search Marketing: The New Revenue Frontier in Hospitality
the Authors and HeBS Digital | July 16, 2013
By Max Starkov and Tara Dyer Background Meta search in travel and hospitality has been around since the early 2000s. One of the earliest examples was Sidestep.com, now part of Kayak.com, which was acquired by Priceline earlier this year. In Europe, one such example is Trivago.com, now predominantly owned by Expedia.com. WeGo.com is one such example in Asia Pacific. Meta search marketing in hospitality is online advertising that requires real-time room availability and pricing feed. This new "hybrid" digital marketing format, the result of the convergence of hotel online distribution and online advertising, requires: Real-time hotel in...
