Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
Hilton Worldwide Finds Solution They’re Looking for in UniFocus Time and Attendance and LMS Systems
Hilton Worldwide | July 16, 2013
DALLAS - JULY 16TH, 2013 - UniFocus, the leader in Labor Management solutions for the hospitality industry, is pleased to announce that Hilton Worldwide, a leading global hospitality company, has chosen UniFocus' innovative Labor Management (LMS) and Time and Attendance (T&A) Systems to optimize its global labor management initiative. "Labor is the largest expense incurred by hotels, and we were seeking out leading-edge technology to really drive our Global Labor Management System (GLMS) initiative," says Patrick Volz, Vice President of Operations Finance - the Americas, Hilton Worldwide. "After a thorough review of the major vendor...
Hotel V Forges New Social Connections in First Month with Flip.to
Flip.to | July 12, 2013
Orlando, FL — July 16 , 2013 — Flip.to is the brand advocate platform that helps hotels boost brand awareness and earn new guests with the help of their most trusted, untapped marketing juggernaut- their guests. In just over a month, Hotel V has converted 21% of their guests into advocates driving new unique visitors back to their website, which is uniquely personalized for each visitor based on the guest that they know. Each property has a unique identity that attracts different customer bases. Marketing to two distinct demographics using a single platform presented a unique challenge for their Paris based marketing firm, World Ind...
Davidson Hotels & Resorts Partners with M3 Accounting + Analytics to Develop Accounting Platform
Davidson Hotels & Resorts | July 12, 2013
GAINESVILLE, Ga. and TAMPA, Fla. (July 12, 2013) -- Facing a pivotal decision as part of its strong growth, Atlanta-based Davidson Hotels & Resorts recently considered whether to upgrade its existing accounting system platform or to migrate to another package to support its 46-hotel portfolio. Davidson CFO Barry Wabler described a user-focused decision-making process that resulted in partnering with M3 Accounting + Analytics, the national leader in hotel-specific accounting software, operations reporting, and business analytics. With M3's help, Davidson aims to enhance transaction visibility, improve workflow, and drive efficiencies. ...
HSMAI Industry Event to Feature HeBS Digital & Google Discussing – Why Search Matters More than Ever
HeBS Digital | July 12, 2013
HeBS Digital and Google will co-present a HSMAI members-only program titled "Digital Marketing Best Practices and Planning for 2014" at the Google Campus in New York City on July 23. Speakers will be Max Starkov, President & CEO of HeBS Digital, and Chris Fong, Head of Travel, Google Sales. New York, NY (July 12, 2013) - HeBS Digital and Google will co-present a HSMAI members-only program titled "Digital Marketing Best Practices and Planning for 2014" from 11am-2PM on July 23, 2013 at Google's offices in New York City. This informative session will explore how search in travel continues to evolve, how search is changing marketing and ...
Budgeting for 2014? Remember Reputation Management Plus Social Media / Web / Mobile Marketing
Lodging Interactive | July 12, 2013
Lodging Interactive, the award winning full-service digital marketing and social media engagement agency exclusively servicing the hospitality industry, says digital marketing must be a priority in the coming year to maintain loyalty, revenues and an impeccable image PARSIPPANY, N.J. - JULY 12, 2013 - If there is one thing hoteliers can't forget to budget for in 2014, it is digital marketing. Keeping website and mobile web content fresh, scrutinizing the property's reputation via the web and social media channels, plus responding to guest reviews is critical for operational success and true customer-relationship management. The good new...
Denton, Texas CVB Launches Regatta Travel Solutions on DiscoverDenton.com
Regatta Travel Solutions Inc. | July 12, 2013
Charlottesville, Virginia (July 12, 2013) - Regatta Travel Solutions announced today that the Denton, Texas CVB has signed an agreement to use the Regatta booking engine on discoverdenton.com. The project was launched in April and has already produced bookings for almost every hotel in Denton. The CVB will launch a new website by August and Regatta will re-design its booking engine to match the new look, free of charge. "It has really been a pleasure to work with Regatta," said Kim Phillips, Vice President of the Denton Convention & Visitors Bureau. "They were brought to our attention by our agency, Aria Media, and we have all been ...
Infor BI 10x Invigorates Decision-Making
Infor | July 10, 2013
Advanced Analytics, Social Collaboration, and Stunning Dashboards Boost Experiential Value for Business Intelligence NEW YORK - July 10, 2013 - Infor, a leading provider of business application software serving more than 70,000 customers, today announced Infor Business Intelligence (BI) 10x, to modernize data processing and enrich decision-making. The solution delivers advanced analytics and planning capabilities, self-service dashboards, and social collaboration for a more beautiful, modern, mobile, and social experience. At its core, Infor BI 10x is fused with innovative core technologies such as Infor ION and Infor Ming.le ™ to cre...
HeBS Digital Empowers Hoteliers to Fight Back and Shift Share from the OTAs
HeBS | July 10, 2013
HeBS Digital invites hoteliers to "Shift Share from the OTAs to the Property Website" with a Summer promotion, offering substantial savings of 20% off website design packages for the Three Screens (desktop, mobile, tablet) New York, NY (July 10, 2013) - HeBS Digital, the leading hospitality digital marketing, technology and direct online strategy firm, is pleased to announce a 20% off "Shift Share from the OTAs to the Property Website" promotion. Hoteliers who partner with HeBS Digital this summer will receive 20% off any website design package for desktop, mobile and tablet. This promotion was specifically designed to help hoteliers le...
GCommerce Signs Digital Marketing Agreements with Coast Hotels and Principal Hayley Hotels
Coast Hotels | July 10, 2013
EMarketing Firm Sees Continued Portfolio Growth and International Expansion PARK CITY, Utah, July 10, 2013 -GCommerce Solutions, a hospitality digital marketing company known for driving significant incremental revenue for branded and independent hotels, today announced that it has signed agreements with Coast Hotels and Principal Hayley (PH) Hotels. GCommerce will be responsible for optimizing the internet marketing scope of both chains through website and customized online outreach efforts. "Although online marketing, especially social media, has received widespread attention, the savviest hotels are tapping new developments in techno...
Regatta Travel Solutions Signs Deal with Major OTA to Drive Qualified Traffic to CVB Websites
Regatta Travel Solutions Inc. | July 10, 2013
Charlottesville, Virginia (July 10, 2013) - Regatta Travel Solutions is breaking new ground once again. Today the Company announced that it has signed an agreement with one of the largest Online Travel Agencies to capture qualified traffic and bring them to CVB (Convention & Visitors Bureau) websites to book. Regatta has made several announcements about its innovative strategies to increase booking volume through CVB websites. This latest deal is another tool to add to its arsenal. "Online Travel Agencies, just like any other travel website, have a large percentage of visitors that do not convert," said Ashwin Kamlani, Founder of Re...
Are Your Sustainability Initiatives Missing a Critical Component? A Perspective on Risk
Kevin A. Goldstein & HVS Sustainability Services | July 9, 2013
by Kevin A. Goldstein This article provides a perspective on key areas of risk relating to investment into utility efficiency projects and sustainability initiatives, and how owners / operators can minimize exposure during all phases of investment into their properties. Since re-launching our Sustainability practice in late 2011, HVS has contended that sustainability initiatives should focus on utility efficiency and be driven by the bottom line. We believe that a valid business case exists for numerous types of investments in building equipment and enhanced operating practices, and across the hospitality sector there are literally thou...
Highlights of HSMAI Revenue Optimization Conference (ROC); Record Attendance Reported
HSMAI | July 9, 2013
July 9, 2013 - HSMAI's Revenue Optimization Conference (ROC) occurred Monday, June 24, at the Hyatt Regency in Minneapolis. The conference, in its 10th year, focused on "Leading Revenue Management into the Future" and was again co-located with HITEC, the world's largest hospitality technology show. HSMAI is pleased to announce ROC had a record 440 attendees. Hotel attendees from 102 different hotel brands, management companies and ownerships groups, with 31 percent holding corporate-level and 69 percent unit-level titles, were among those present at the conference. In addition, 55 hotel properties were in attendance. Additionally, Reven...
Regatta Travel Solutions Announces Deal with Visit Sarasota County
Regatta Travel Solutions Inc. | July 9, 2013
Charlottesville, Virginia (July 9, 2013) - Regatta Travel Solutions announced today that Visit Sarasota County has signed an agreement to use the Regatta booking engine on visitsarasota.org, replacing Travelocity. The new booking engine is expected to launch before the DMAI Annual Convention in July. "Sarasota County was actually the first DMO (Destination Marketing Organization) that we ever spoke with in the United States," said Ashwin Kamlani, Founder of Regatta Travel Solutions. "They did their due diligence and watched us grow over the last year before actually making the decision to switch to Regatta. We are very proud to be worki...
New Property Manager for Hilton Garden Inn Fort Myers
BuildCentral | July 8, 2013
Hotel-Online and BuildCentral Have Updated 231 Hotels in the Last Two Weeks with Changes in Personnel, Property Management or Ownership Chicago, IL. July 8, 2013 - Hotel-Online and BuildCentral have reported 231 changes in personnel, property management and ownership in the Hotel Profiles database over the last two weeks. Many hotels are getting a fresh start with a new Owner, Property Manager or General Manager. Recommend your product or service to someone who might be looking for a change. Hotels Under New Management: Hilton Garden Inn West Palm Beach Airport (West Palm Beach, FL) Embassy Suites Birmingham/Hoover (Birmingham, AL) ...
Sercotel, the European Hotel Chain, Joins Hospitality Grapevine
Hospitality Grapevine | July 8, 2013
Hospitality Grapevine is excited to announce the addition of Sercotel, the European hotel chain, as part of the ever-expanding collection of Exclusive Hospitality Employee Travel Experiences. Industry professionals can now access Sercotel's collection of over 150 hotels and receive a discount in magnificent locations throughout Spain, Portugal, Colombia and Andorra. With a myriad of amenities and adventures including art, archeology, castles tours to water sports, golf and hiking experiences. This newest addition of offerings will enhance a European travel destination. To view the special Sercotel discounts and others, become a FREE mem...
MJS Hotels Chooses Unifocus to Achieve Superior Levels of Customer Service
MJS Hotels | July 8, 2013
Dallas, July 8th, 2013 - UniFocus is proud to announce the expansion of our partnership with MJS Hotels to include the Majestic Mayfair Hotel, Los Angeles. MJS is dedicated to building lifelong relationships with its team members, guests and owners by creating an environment where each guest is treated with respect and care, built on a foundation of family, extraordinary service, integrity, diversity, and open communication. The GUESTScope system provides the knowledge necessary for executives to be strategic in their continued quest to exceed the brand's promise. "MJS's competitive advantages are our core values and understanding the v...
What I Learned About Video on August 1, 1981
Hospitality Upgrade | July 8, 2013
2013 copyright Hospitality Upgrade by James Lingle Unless you are of a certain age, you are probably wondering what is so important about Aug. 1, 1981. At 12:01 a.m. on August 1, 1981, MTV showed the very first music video on TV. It was by a little known band called The Buggles and was called, "Video Killed the Radio Star." While packing for a recent family vacation, I started counting the number of Wi-Fi-enabled devices that we were taking with us. Being a business traveler and someone in the hospitality business I wondered if the hotel's network would be able to handle all these devices, how many devices will we be able to connec...
Regatta Travel Solutions Launches in its Hometown with the Charlottesville Albemarle Virginia CVB
Regatta Travel Solutions Inc. | July 8, 2013
Charlottesville, Virginia (July 8, 2013) - Regatta Travel Solutions announced today that it has launched the Regatta booking engine on visitcharlottesville.org as part of its agreement with the Charlottesville Albemarle Convention & Visitors Bureau. Regatta, which is based in Charlottesville, entered the US market in April 2012 after achieving great success with its destination booking engine and online marketing strategies in the Caribbean. Since then the Company has announced several agreements with CVBs all over the US. "Between the history, charm and culinary appeal of Charlottesville, and not to mention the University of Virgin...
Chinese Hotel Chain Signs eRevMax for Market Expansion and Revenue Growth
Rosedale Hotel Group | July 3, 2013
5 Rosedale Properties Leverage RateTiger Channel Manager for Optimal e-Distribution Hong Kong, 3 July, 2013: Rosedale Hotel Group has recently partnered with eRevMax to expand its online visibility to further improve market share. All five Rosedale properties have subscribed to RateTiger's integrated channel management platform to update room rates and availability and benchmark competitor prices to enhance online revenue opportunities. The intense competition in the Chinese hospitality sector has made it important for accommodation providers to optimize all demand sources. Online travel booking is growing in double digits in China and ...
SiteMinder Named a Global Channel Manager Vendor for Hyatt Hotels & Resorts
SiteMinder | July 2, 2013
July 2, 2013 -- Global online distributor, SiteMinder, has today been named one of the preferred channel manager vendors for global hotel chain, Hyatt Hotels & Resorts. SiteMinder is set to assist in effectively managing the online distribution of Hyatt's distinct brand portfolio. "The newly established relationship with a globally recognised hotel group, Hyatt, is a vote of confidence in SiteMinder's ability to bolster the group's online visibility. A milestone achievement, we now look forward to forging a stronger relationship with Hyatt – one that is mutually beneficial and drives business results," said David Williams, Executive ...
Regatta Travel Solutions Partners with Sojern to Create Groundbreaking Marketing Strategies for CVBs
Regatta Travel Solutions Inc. | July 2, 2013
Charlottesville, Virginia (July 2, 2013) - Regatta Travel Solutions announced today that it has launched a new marketing campaign with Sojern for Visit Seattle. The goal of the campaign is to leverage Sojern's sophisticated data mining capabilities to search for and identify potential travelers to Seattle, and attract them to book their hotel room on visitseattle.org. "Our work with Regatta and Sojern supports our initiatives to increase awareness of Seattle as a premier destination, highlight our incredible hotel community and educate consumers about our booking engine," said Tom Norwalk, President and CEO of Visit Seattle. "We're alwa...
Shortened Booking Windows – The New Normal? By Jenny Lee and Sandra Lien
the Authors | July 1, 2013
July 1, 2013 With "recovery" being the ultimate buzzword in the hospitality sector over the past two years, we are noting one major trend that has yet to revert to its former, pre-recessionary ways: shorter booking windows in the meetings and conventions market. Not only are group booking windows shorter, but so are average stays, and even room blocks are downsizing. Operators can no longer rely on pace reports to predict group business volumes ninety days in advance. Although the booking windows may increase as recovery progresses – especially in the more highly sought after group destinations – the general consensus is that shorte...
MSI Announces New MSI CloudCRS™ Powered by Windsurfer
Sceptre Hospitality Resources | July 1, 2013
MSI and Sceptre Hospitality Expand Partnership, Combine Technologies in MSI CloudCRS™ Phoenix, AZ - July 1, 2013 - Multi-Systems, Inc. (MSI), a cloud services hospitality technology solutions provider, today announced its new cloud-based central reservation system solution, MSI CloudCRS™. MSI's new offering is powered by Windsurfer, the trusted technology solution of MSI partner Sceptre Hospitality Resources (SHR). MSI CloudCRS™ was featured alongside MSI's newest cloud-based solutions at HITEC in Minneapolis, June 25-27, 2013. MSI CloudCRS™ was created by the MSI | SHR partnership and developed largely to extend a one-call cus...
Architect Named for SBE Hotel Development in Seattle
BuildCentral | June 29, 2013
Hotel-Online and BuildCentral Add/Update 139 Hotel Projects to the New Hotel Construction Projects Database Chicago, IL. July 1, 2013 - Hotel-Online and BuildCentral have added or updated 139 hotel projects in the last two weeks to Hotel Construction, a nationwide database of hotel construction projects, openings, and key decision makers (Owner/Developers, Architects and Contractors). These proposed hotels are still in the planning stages. Now is the perfect time to have your product drawn into plans, or offer construction services: Greenwich Street Hotel (New York, NY) Convention Center Hotel (Jackson, MS) Element by Westin Hotel (...