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Technology
CSM Lodging Names Ryan Brailean Assistant General Manager for TownePlace Suites in Livonia, Michigan
CSM Lodging | June 28, 2013
Minneapolis, Minnesota, June 28, 2013 - CSM Lodging, a division of CSM Corporation, has named Ryan J. Brailean assistant general manager for TownePlace Suites, located in Livonia, Michigan. Denise Wilson, general manager, made the announcement. "I am so pleased to welcome Ryan to TownePlace Suites," said Ms. Wilson. "A dedicated hotel professional, he brings an important managerial background in multiple departments to his new position with us." Ryan Brailean previously served as guest services supervisor for the Hilton Garden Inn in Novi, Michigan. During his tenure with the property, Mr. Brailean held positions of increasing responsib...
HITEC Celebrates the Latest Technology Innovations in Minneapolis, Minnesota
HFTP | June 28, 2013
Austin, Texas (June 28, 2013) - The hospitality technology community came together this week to see and discuss the latest industry innovations at the Hospitality Industry Technology Exposition and Conference (HITEC®). In attendance were over 4800 hospitality professionals from 45 countries. The conference addressed important issues, including digital marketing, mobile apps, in-room entertainment, strategic IT planning, data security, HSIA and more. HITEC 2013, a service of Hospitality Financial and Technology Professionals (HFTP®), was held June 24-27 at the Minneapolis Convention Center in Minneapolis, Minn. It offered a one-stop sh...
Rategain Expands its Footprint in Russia and Ukraine with Befighter Business Group
RateGain | June 28, 2013
June 28, 2013 - RateGain and Befighter Business Group have announced a strategic partnership to bring RateGain's full range of hospitality technology solutions to hotels in Eastern Europe (Russia and Ukraine). The region has been dramatically developing over the last two decades with new hotels opening every year reflecting economic growth in a positive way. Russia now attracts the most inbound travelers of any Eastern European country. Hotels are increasingly aware of the need to deploy technology in order to take advantage of market expansion and stay ahead of competition and RateGain's solutions are a perfect fit. Konstantine Baybarz...
Skytop Selects UniFocus for Guest Satisfaction Survey for Launch into New Era
Skytope Lodge | June 28, 2013
June 28, 2013 - UniFocus is proud to announce our partnership with Skytop Lodge, known as the premiere luxury resort destination in the Pocono Mountains. Skytop is now able to capture their guest's experience and feedback immediately and accurately by upgrading from paper cards. The GUESTScope system is providing the knowledge for the executives to make educated strategic decisions for the property as they continue their history of brand excellence and guest centricity. "Skytop's competitive advantage is the longevity and the experience of our staff that is unparalleled to hotels in the area. The remarkable staff coupled with the repeat...
Mercure Tel Aviv Gets on Board with Intelity’s Mobile Guest Service Technology
Intelity | June 27, 2013
TEL AVIV and ORLANDO, Fla., June 27, 2013 - Mercure Tel-Aviv City Center and Intelity announced today that they are entering into a partnership that will bring guest service technology for mobile devices to the hotel in Israel. The installation will be completed by longtime Intelity partner GuestVision, a broadband, interactive service provider to hotels. "We are proud to introduce Intelity's software to the Mercure Tel-Aviv, as part of our ongoing commitment to bring the finest technology and services to hotels in the region," said Isaac Zur, GuestVision general manager. Intelity's ICE provides guests carrying personal mobile devices a...
Spanish Hotel Chain Increases Online Revenue with eRevMax
eRevMax | June 27, 2013
RateTiger Channel Management Solution Helps 10 Ola Hotels to Optimize RevPAR & Occupancy Mallorca, Spain, 27 June 2013: Spanish hotel group Ola Hotels has increased its online revenue with the help of an automated rate & inventory management solution from eRevMax. The group has significantly improved their online sales and RevPAR with RateTiger by introducing more room types and dynamic pricing across third party sales channels. The revenue management team of Ola Hotels is using RateTiger Channel Manager to sell rooms from an allocated inventory pool from each of the properties across multiple channels simultaneously. All reserv...
PAR Springer-Miller Partners with Glad to Have You to Create Mobile Hotel Management Solution
About Glad to Have You | June 27, 2013
STOWE, VT - JUNE 27, 2013 - PAR Springer-Miller Systems, Inc. (PSMS) - a wholly owned subsidiary of PAR Technology Corporation (NYSE:PAR) and the leading provider of guest-centric hospitality management systems - and Glad to Have You™, the leading provider of mobile hospitality and Guest Management Solutions, have partnered to provide comprehensive mobile capabilities for the SMS|Host Hospitality Management System. For properties wanting to deliver better experiences to guests, the ultimate answer lies in the promise of a mobile hospitality management solution integrated with the PMS. This integration of the Glad to Have You mobile ho...
Regatta Travel Solutions Produces Impressive Results for Lake Havasu City CVB
Regatta Travel Solutions Inc. | June 26, 2013
Charlottesville, Virginia (June 27, 2013) - Regatta Travel Solutions announced today that nine months after the launch of the Regatta booking engine on GoLakeHavasu.com, the project is exceeding expectations of the CVB and the hoteliers in the destination. By implementing its innovative tactical online marketing strategies, Regatta Travel Solutions has been able to attract a highly qualified audience to the CVB website and convert them into bookings with their user-friendly booking engine. The Company then uses data and analytics to optimize the process. "I discovered Regatta at last year's DMAI Annual Convention in Seattle and was imme...
TrustYou & RezNext Partner to Deliver Top-Notch 360-Degree Approach to Online Reputation Management
TrustYou | June 26, 2013
Preferred Partner Arrangement Brings Reputation Machine, Cutting-Edge Technology & Superior Semantic Analysis to India, Africa & Middle East Munich, Germany - June 27, 2013 -TrustYou, an online reputation management (ORM) market leader specializing in the hospitality industry, has partnered with real-time online distribution and travel technology company RezNext to provide hotels in Asia, Asia Pacific, Middle East and Africa an integrated, 360-degree solution for aggregating and analyzing online reviews and social media content. TrustYou's Reputation Machine offers RezNext customers a holistic approach to deliver superior semantic ...
TravLynx Integrates i-Rates Technology to Bring Advanced Revenue Management To Mid-Tier Market
i-Rates LLC | June 26, 2013
(June 27, 2013) - i-Rates, the creator of the revolutionary new Revenue Management technology for the mid-tier hotel market, and TravLynx, the leader in the Central Reservations Service technology, have agreed to pilot i-Rates Revenue Management software to InnLink customers. "With the complexity of distribution in the market today, hotels need an efficient solution to determine the best rates possible to maximize RevPAR. We are excited to pilot with i-Rates to provide a Revenue Management solution to our InnLink customers that is easy to use and functionally robust. " said Kristin Intress, CEO of TravLynx. "We are excited to be working...
Digital dress-up modernises Peninsula’s ‘Grande Dame of the Far East’
McLaren Technologies Asia Pacific Pte Ltd | June 26, 2013
Singapore, Thursday 27th June 2013 – Impeccable service and a long history of luxury tradition might be what The Peninsula in Hong Kong is most famous for, but more recently it's the hotel's trendsetting technology ways that have guests tweeting up a storm. The Peninsula Hong Kong now offers some of the most personalised and high tech guest rooms and guest service in the world, made possible in part by the combination of ICE installed in all guest rooms as part of a comprehensive room technology upgrade and HotSOS, the leading preventative maintenance, task management and service optimisation system used by the hotel industry worldwide. ...
Suppliers Help Uniguest Deliver Connectivity Technology to Hotels
Uniguest Inc. | June 26, 2013
Wednesday, 26 June 2013 - NASHVILLE, Tenn. -- Uniguest Inc. helps satisfy hotel guests' voracious demand for connectivity technology by designing, assembling and delivering hardware, software and support in a comprehensive, end-to-end approach that marries the company's internal expertise with a world-class supplier network. Uniguest calls its approach "total content and device management," meaning it provides an integrated package of hardware, software, content and support to help hoteliers deliver a consistent connectivity experience while protecting guests and their private information from cyber threats, viruses and malware. Unigues...
Pan Pacific Singapore Takes on Technology Transformation with McLaren
McLaren Technologies Asia Pacific Pte Ltd. | June 26, 2013
Singapore, Wednesday 26th June 2013 - McLaren Technologies and recently renovated five-star hotel, Pan Pacific Singapore, have unveiled the conclusion of a cutting-edge technology upgrade since the hotel's reopening. Pan Pacific Singapore's "transformation" took five months to complete and has redefined standards of comfort and convenience with consideration to room design, dining choices and its new lobby concept, all supported by the latest technology and service innovations to make guest stays effortless and refreshing. To guide them through the process, the hotel appointed McLaren Technologies, widely regarded as the preferred partn...
Pegasus Solutions Takes Hotels into The World of Distribution
Pegasus Solutions | June 26, 2013
Expanded Focus on Essential Hospitality Technology and Demand-generating Tools Brings Global Clients Exactly What They Need: Bookings DALLAS (June 26, 2013) – A year after hotelier David Millili was named chief executive officer, Pegasus Solutions is taking hotels into The World of Distribution. This week, the world's largest processor of electronic hotel transactions premiered an explanatory video called "The World of Distribution" on www.pegs.com. The video sheds light on the essential basics of global distribution for hotels. "As an industry, it is common to deliver overly technical messages that become white noise for the hotelie...
PolyU Launches Doctor of Hotel and Tourism Management Distinguished Lecture Series
June 26, 2013
June 26, 2013 - The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) has recently launched the innovative Doctor of Hotel and Tourism Management (D.HTM) Distinguished Lecture Series in which leading academics and industry executives from across the globe have been invited to share their perspectives and insights on a wide range of interesting topics for the benefit of education, research and industry advancement. The inaugural D.HTM Distinguished Lecture was conducted on 10 May 2013 by Professor Susanne Becken, Professor of Sustainable Tourism, Griffith University, on the topic of "Water and ...
Apache Casino Hotel in Oklahoma Selects Agilysys Solution Suite
Agilysys | June 25, 2013
Newly Expanded Casino Hotel Implements Property Management, Point-of-Sale Systems ALPHARETTA, GA. - June 26, 2013 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software solutions and services, today announced that Apache Casino Hotel in Lawton, Okla., has selected the Lodging Management System® (LMS) property management solution and the InfoGenesis™ POS system to streamline operations at its casino and new 132-room hotel. Apache Casino Hotel is owned and managed by the Fort Sill Apache Tribe of Oklahoma. "When selecting technology for our newly expanded property, we knew we n...
Travel Tripper’s RezTrip Now Interfaces with Bay Lakes Information Systems’ Lodgical Solution PMS
Travel Tripper | June 25, 2013
New York (June 26, 2013) - Travel Tripper, the leader in hotel direct distribution, announced today that its RezTrip reservation system has certified Bay Lakes Information Systems to interface with the Lodgical Solution Property Management System. Hotels can now seamlessly manage availability, rates and inventory for the RezTrip CRS through the Lodgical Solution PMS interface. Reservation delivery from multiple electronic channels, GDS, web, mobile and OTAs are also available for those interfaced properties. According to Gautam Lulla, Chief Operating Officer of Travel Tripper, "RezTrip has performed incredibly well for our Lodgical-base...
Windsurfer CRS Sails Past Competition
Sceptre Hospitality Resources | June 25, 2013
With Industry-Leading Channel Management Enhancements, Big Data Innovations & Unprecedented Reliability MINNEAPOLIS, Minn., June 25, 2013 - Sceptre Hospitality Resources today announced the latest update to its industry-leading central reservation system (CRS), WindsurferCRS, at the hotel industry's annual HITEC conference. Significant improvements include enhanced channel management capabilities and unprecedented access to booking and reporting information, all the while maintaining complete reliability; a claim no other system in its class can make. "A hotel's CRS is its lifeline, and therefore must be completely reliable and fort...
Galt House Hotel Selects Infor Hospitality to Unify Hotel Processes
Galt House Hotel | June 25, 2013
Infor ION, Infor Ming.le to Add Increased Social Collaboration Capabilities and Greater Business Intelligence NEW YORK- June 24, 2013 - Infor, a leading provider of business application software serving more than 70,000 customers, today announced that Galt House Hotel, the largest hotel in Louisville, KY, has selected ION-enabled Infor HMS and Infor Ming.le to provide a more complete solution for managing multiple hotel functions at the 1,295 room property. Infor HMS unifies roles spanning the front desk to the back office into a single application, and provides extensive flexibility and customization potential, which allows for configu...
ZDirect Pioneers ‘Hotel Marketing Automation’
ZDirect | June 25, 2013
Hospitality's leading provider of eCRM solutions is leveraging the best Marketing Automation practices, including Drip Marketing, to help hoteliers reduce costs and improve automated workflow processes Visit ZDirect at HITEC in Booth 125 [HALLANDALE BEACH, FL- JUNE 25, 2013] - ZDirect is radically changing the eMarketing landscape by leveraging the widely adopted and highly successful practice of marketing automation and customizing it for hotels. Dubbed "Hotel Marketing Automation," ZDirect is unveiling new tools used in conjunction with its ZMail® electronic communication platform that will help hoteliers reduce costs and optimize t...
Cendyn Announces Digital Signature Interface with Sertifi for eProposal
Cendyn | June 25, 2013
eSignatures Drive Faster Definite Conversions for Hotels & Venues Boca Raton, Fla. - June 25, 2013 - Since 1999, Cendyn's eProposal tool has provided hotels and venues worldwide with stunning interactive proposals delivered within minutes of receiving a lead or talking with an event planner. Speed to market and the ability to personalize or scale the proposal to meet the planner's specific needs have been the hallmark of eProposal's award winning web-based application. Over the years, eProposal has embraced innovation by listening to its users and developing functionality that enhances the results Cendyn's customers&...
Agilysys Introduces Insight Mobile Manager Application
Agilysys | June 25, 2013
Mobile Dashboard Application Gives Hoteliers an Instant Overview of Property ALPHARETTA, GA. - June 25, 2013 - Agilysys, Inc. (Nasdaq: AGYS), a leading provider of innovative information technology and hospitality software solutions and services, today introduced the Agilysys Insight Mobile Manager application. The solution can be seen at HITEC 2013 in Minneapolis. Insight Mobile Manager is a mobile dashboard application that allows hotel managers to view key information about the property quickly and easily from a mobile device. The application contains panels of strategically organized data elements, including arrivals, departures, VI...
Pegasus Solutions Reports Global Leisure Bookings in May Grew +3.7%
Pegasus Solutions | June 25, 2013
Setting the Stage for a Solid Summer Travel Season - Booking Gains are Expected to Continue and Climb Along with Rates through August DALLAS (June 25, 2013) – Global leisure hotel bookings in May grew +3.7% over prior year, according to Pegasus Solutions, the single largest processor of electronic hotel transactions. Setting the stage for a solid summer travel season, the gains are expected to not only continue, but to also climb along with rates through August. The increased demand was accompanied by growing pricing power for hotels as rates grew +2.6% for the month. For bookings, May performed better than each of the last six years,...
Intelity’s ICE Introduced to Vietnam and Casino Markets at The Grand Ho Tram Strip
Intelity | June 24, 2013
The launch will be Intelity's first implementation of its ICE guest service technology in Vietnam and at a casino property. HO TRAM, Vietnam and ORLANDO, Fla., June 25, 2013 -The Grand Ho Tram Strip, the first large-scale, integrated luxury resort and entertainment destination in Vietnam, will feature Intelity's ICE guest services platform. The installation in the resort's 541 guest rooms and suites will mark several achievements for one of the dominant companies in hospitality technology - first launch in a casino hotel, first partnership with a Vietnamese hotel, and the first installation of the ICEbox, Intelity's new hotel TV solutio...
