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Technology
Unique Vacations, Inc., an Affiliate of the Worldwide Representative for Sandals Resorts, Partners With IDeaS
IDeaS | January 12, 2022
Technology pivot to accelerate innovation, transformational growth and connected commercial strategy MINNEAPOLIS — January 12, 2022 — IDeaS, a SAS company, the world’s leading provider of hospitality revenue management software and services, announced today it has partnered with Unique Vacations Inc., (UVI) to bring the power of automated revenue science to Sandals Resorts and Beaches Resorts properties throughout the Caribbean. Celebrating its 40th anniversary, Sandals Resorts will usher in new resort openings in 2022, including a reimagined Sandals Royal Bahamian, in Nassau, Bahamas on January 27, followed by Sandals Royal Curacao...
Virtualization and Diversification: Looking Beyond the Hotel Bed
Kimberly Yoong | January 11, 2022
By Kimberly Yoong Since the turn of the twenty-first century, "technology" has been the buzzword that’s been said to death – and it’s not going anywhere anytime soon, if ever at all. In the hospitality industry, technology had once been vilified by some as the harbinger of doom to the sacred ‘human touch’. Hence, the big question, how can machines create personable experiences? Hotels should hit the reset button The ongoing pandemic, however, has challenged traditional mentalities and catalysed change for the hospitality sector in many more ways than one. Before we had realized, QR codes began overtaking...
ASSA ABLOY Global Solutions Named Best Mobile Key Provider by HotelTechAwards for Third Consecutive Year
ASSA ABLOY Global Solutions | January 11, 2022
2022 Awards recognized as most competitive year with more than 513,000 hoteliers voicing opinions on the industry solutions most capable of addressing the latest market trends. Stockholm – January 11, 2021 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, is today honored to announce that its Mobile Access platform has once again been named the Best Mobile Key & Keyless Entry Solution by the HotelTechAwards. Hosted by HotelTechReport, the Awards are highly regarded across the industry as winners of each solution category are selected by hoteliers themselves with the subm...
UniFocus Unveils Predictive Scheduling, a Powerful Tool Ensuring Fair Workweek Compliance and Effective Labor Coverage
UniFocus | January 11, 2022
Workforce optimization technology provider empowers hoteliers with the means to easily navigate the increasing predictable schedule laws while maintaining seamless operations and high-level service quality. DALLAS, TX — January 11, 2021 — UniFocus, the leading provider of Workforce Management Systems, has today announced its launch of intelligent predictive scheduling capabilities for its Labor Management and Time & Attendance solutions, providing today’s hoteliers with the instantly accessible intelligence they need to successfully pivot their business operations in response to the growth in fair workweek laws. With UniFocus’ p...
Maestro Makes 5 Roadmap Predictions for the Evolution of Hotel Property Management Systems and the Return of Travel
Maestro PMS | January 11, 2022
Redefining guest and employee experiences starts with redefining the role of the hotel PMS, from ongoing contactless innovation and data security to product integration with gateway systems, OTA channels, and CRM platforms MARKHAM, ONTARIO — January 11, 2022 — Hoteliers today are doing a lot more with a lot less. Staffing and budgets continue to shrink while guest demands rise. The only salvation is technology innovation. As the undisputed heartbeat of the hotel, the property-management system must continue to evolve if the asset is to remain strong and withstand future economic attacks. Just to survive, the PMS must be flexible and feat...
Cloudbeds Named Best PMS, Best HMS in 2022 HotelTechAwards
Cloudbeds | January 11, 2022
Hotel Tech Report honors Cloudbeds with five total awards, including Best Places to Work, Top 10 People’s Choice, and Channel Manager Finalist (SAN DIEGO) January 11, 2022 — Cloudbeds has been recognized for the fourth consecutive year as one of the industry’s top technology providers by Hotel Tech Report. The 2022 HotelTechAwards honors Cloudbeds with five total awards: Best Property Management Systems, Best Hotel Management Software, 10 Best Places to Work, Top 10 People's Choice, and Channel Manager Finalist. The industry’s only data-driven awards platform, the HotelTechAwards determine winners based on product reviews from v...
Record Growth in New Customer Acquisition & New Leadership Mark 2021 as Best Year in Stayntouch History, Sets Momentum for Accelerated Growth in
Stayntouch | January 5, 2022
Stayntouch, a global leader in guest-centric cloud hotel property management systems (PMS) and contactless technology, has announced a record year in performance for the company in 2021, with sharp increases in both new hotel customer acquisitions and the number of hotel rooms under contract. The success follows the establishment of new C-Suite and Sales leadership in the first half of 2021. 2021 has been a rollercoaster year for both hoteliers and the travel market. While some hotels enjoyed incredible increases in occupancy and revenue, others struggled with persistent staffing shortages and consistently shifting market conditions. Stayn...
Artificial Intelligence Collaboration Between P3 and Arvoia Delivers Personalized Guest Experience to Drive Direct Bookings at Hotels
Arvoia | January 4, 2022
DUBLIN — January 4, 2022 — Hotels have a new weapon at their disposal in the battle for direct bookings with the launch of a ‘game-changing’ booking engine powered by artificial intelligence (AI). The innovative new product integrates advanced-AI technology from Arvoia, the leading AI provider in hospitality, into the market-leading booking engine created by hotel software solutions provider P3. Arvoia’s AI utilizes technology similar to that used by Netflix and Instagram, in order to deliver a unique booking experience to each guest. The P3 booking engine is now AI powered as a result of the collaboration with Arvoia and can ...
Hotel Data Security: Challenges to Address in 2022
Bob Braun | January 3, 2022
By Jim Butler, Bob Braun Like virtually all industries, the hotel industry continues to be challenged by cybersecurity concerns. As we approach 2022, hotel owners and operators need to address some basic issues that impact the security of their systems and their guests. Wi-Fi. Providing wireless internet to guests has become a “must-do” for hotels – it’s not too much of an overstatement to say that a potential guest won’t stay at a hotel that doesn’t provide free Wi-Fi. But hotel Wi-Fi systems, particularly those in public areas, have long been a soft underbelly of cybersecurity. In the past 10 days, TechCrunch+ reported...
UpStay Wins 2021 PhocusWright Innovation Award
UpStay | December 21, 2021
UpStay, the first post-booking yield optimization platform for hotels, has won a major international travel industry award at the Phocuswright Conference held in Florida last month. The Award recognizes UpStay as one of the most innovative technology platforms available to the global travel industry today. UpStay, participating for the first time, was selected by the international panel of judges for the Phocuswright Innovation Launch 2021 - Winner: People's Choice Award. UpStay helps hoteliers unlock new revenue while engaging with customers, explained Maína Pietrobelli, UpStay’s Vice President of Business Development, during her...
Shiji Selected as Pilot Partner for New AWS Outposts Servers
Shiji | December 21, 2021
AWS selects Shiji as the pilot Partner for newly launched AWS Outpost servers, amplifying Shiji's initiatives as a global industry-leading hospitality solutions provider. WASHINGTON D.C. – United States, December 21, 2021 – Shiji has recently announced that Amazon Web Services, Inc. (AWS) has selected Shiji as the pilot Partner for their newly launched AWS Outposts servers, a fully managed service that offers hybrid cloud experiences to run the same AWS infrastructure and services, application programming interfaces (APIs) and tools to locations with limited space. The work between Shiji and AWS has continued to amplify Shiji’s init...
A Cautionary Tale About the Importance of Costs in Technology Acquisition and Service Delivery
Aaron Shepherd | December 21, 2021
By Aaron Shepherd They say that the only constant in life is change, and there is perhaps no better example of this adage at work than the world of technology. Technology is, after all, an agent of continued disruption. What once was will – at some point in time – no longer be, as innovation continues to rip the proverbial rug out from under our feet with one digital makeover after the next. As new platforms and processes emerge with each passing year, our understanding of the world (and the way in which we interact with it) is subject to constant upheaval. We saw dial-up internet become high-speed connectivity, we saw the...
Agilysys to Acquire Resort & Hotel Management Software Provider ResortSuite
Agilysys | December 16, 2021
Acquisition Will Strengthen Agilysys’ Presence In The Resorts and Hotel Property Management Systems (PMS) Space. Alpharetta, GA and Toronto, ON, Canada, December 16, 2021 -- Agilysys, Inc. (NASDAQ: AGYS), a leading provider of next-generation SaaS software solutions, today announced it has entered into a definitive agreement to acquire ResortSuite, a Canada-based fully integrated property management solution provider focused on the complex multi-amenity and resort market. This acquisition creates the opportunity to bring next-generation SaaS solutions to ResortSuite customers who have been served well by a trusted partner for more than ...
INTELITY Named Both Best Hotel Digital Key and Best In-Room Tablet Provider in 2021 by World Travel Tech Awards
INTELITY | December 16, 2021
INTELITY lands two global awards for its guest experience platform in the inaugural competition by World Travel Awards, the leading authority recognizing excellence in global travel and tourism. Los Angeles, CA (December 16, 2021) - INTELITY®, the provider of hospitality’s most comprehensive guest experience and staff management platform, today announced it has been recognized as the World’s Best Hotel Digital Key Solution Provider and the World’s Best In-Room Tablet Provider by the World Travel Tech Awards 2021. The World Travel Tech Awards is the sister event to World Travel Awards, currently celebrating its 28th anniversary, r...
React Mobile 2.0 Workforce Safety Platform Protected From Hosted Cloud Network Outages
React Mobile | December 16, 2021
Leading provider of panic button solutions to hotels worldwide not impacted by the recent Amazon Web Services outage due to the system’s over-engineered double redundancy SEATTLE, WA — December 16, 2021 — A network outage can be detrimental to hotel operations. No internet service means no reservations, no guest communications, and potentially no employee safety system if the hotel is using a panic button solution other than React Mobile 2.0. The hospitality workforce safety platform is designed to deliver the highest levels of reliability during a network outage, such as the one triggered by Amazon Web Services’ US-East-1 regio...
UniFocus Wins TechOvation Award for Spurring Innovation in Effective Shift Coverage and Employee Schedule Flexibility With ShiftGenius
UniFocus | December 16, 2021
Industry leader in workforce optimization recognized for providing hoteliers with the technology to effortlessly manage shift needs while providing staff with enhanced ownership over daily schedules to ensure continued job satisfaction and loyalty. DALLAS, TX—December 16, 2021—UniFocus, the leading provider of Workforce Management Systems, has today announced its winning of this year’s TechOvation Award for the development of ShiftGenius, a powerful scheduling feature for their Labor Management and Time & Attendance partners. Selected from a list of 10 semi-finalists, UniFocus’ ShiftGenius was named hospitality’s most i...
The Dorm Hotel Adopts Latest in User-Friendly and Personalized Guestroom Entertainment With BeyondTV GuestCast
Hotel Internet Services, Inc. | December 14, 2021
New trendsetting and technologically savvy property implements advanced content casting abilities to meet guest expectations for seamless access to personal content on guestroom televisions. Ithaca, N.Y — December 14, 2021 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, today announced the successful implementation of its hospitality-engineered BeyondTV GuestCast platform by The Dorm Hotel located in Ithaca, New York. A newly opened property that already holds a reputation for providing its guests with the latest in luxury experiences at an affordable price, The...
Zoox Smart Data Unveils Latest Capabilities in Analyzing Hotel Guest Behavior and Preferences With Launch of Zoox Eye
Zoox Smart Data | December 14, 2021
Guest profile technology provider develops all-in-one customer data platform, featuring comprehensive analytics and visual representations that allow hoteliers to instantly identify the ideal stay experience for each guest. Alpharetta, GA — December 14, 2021 — Zoox Smart Data (“Zoox”), an international provider of technological solutions that harness big data to build customer profiles from existing Wi-Fi networks, has today announced the launch of Zoox Eye, an advanced big data platform providing hoteliers with an intuitive and fully comprehensive analysis of each individual guest. With Zoox Eye, hotel employees can effortlessly...
135 Multi-Brand Hotels Managed by Concord Hospitality Now Running on PVNG by Aptech
Aptech Computer Systems Inc. | December 14, 2021
Migration to the enterprise accounting solution concluded in December with 35 hotels going live in just two days; Successful rollout attributed in part to Aptech’s Customer Service Team PITTSBURGH, PA — December 14, 2021 — Concord Hospitality Enterprises recently completed transitioning 135 owned and/or operated hotels to PVNG, an enterprise accounting solution from Aptech. Previously running on Profitvue since 1999, Aptech’s prior-generation solution, the operator of multi-brand, full-service, and upscale select-service properties rolled-out the solution in spurts beginning in 2020, and last month it wrapped up the project...
Luxury Galgorm Resort Collection Onboards New Properties With Maestro PMS, Adds Contactless Tools and API Integrations
Maestro PMS | December 14, 2021
The team at award winning UK hospitality group in Northern Ireland able to book accommodation, spa, wedding and event business remotely using Maestro Web Browser PMS. Markham, Ontario — December 14, 2021 — Northern Ireland’s premier luxury Galgorm Resort has been successfully relying on the Maestro Web PMS since 2018. With 125 guestrooms and suites, a first-of-its-kind Thermal Village & Spa, a variety of restaurants and bars, an extensive conference and banquet facility, a championship golf course, the award-winning facility initially sought out Maestro to provide a centralized and rich profile for each guest to support its high vo...
Hyatt Selects Vostio Access Management by ASSA ABLOY Global Solutions With Room Keys in Apple Wallet
ASSA ABLOY Global Solutions | December 9, 2021
Advanced cloud-based system provides several Hyatt hotels with instant security update capabilities alongside several options to implement digital key services. Stockholm – December 9, 2021 – ASSA ABLOY Global Solutions has announced that Hyatt has selected the cloud-based Vostio Access Management platform with room key in Apple Wallet for Hyatt locations. The first stage of this Vostio Access Management rollout includes Andaz Maui, Hyatt Centric Key West, Hyatt House Chicago/West Loop-Fulton Market, Hyatt House Dallas/Richardson, Hyatt Place Fremont/Silicon Valley and Hyatt Regency Long Beach. Vostio Access Management provides Hyatt ho...
Global Hotel Company Builds Guest-Experience Mobile App to Boost Revenues, Efficiencies, Satisfaction and More
GuestHub | December 8, 2021
GuestHub, the web-based task-management app, is available to all hotels wanting to streamline the guest-experience cycle from Reservation to ReviewTM with no app download required; the solution is live at EB Hotel Miami Miami Springs, FL — December 8, 2021 — Eurobuilding Hotels Group (EHG) has entered the technology development business. The small, but highly effective, global hotel company has made available to the industry, after several years of development, its web-based mobile app that facilitates everything guests may need along their journey, from reservation to review™, and without the need for guests to download an app. Gue...
ProfitSword Announces New Solutions Bundle for the Hospitality Industry
ProfitSword, LLC | December 8, 2021
New and Existing Clients can now Access All Available ProfitSword Modules Alpharetta, GA – December 8, 2021 – ProfitSword, a premier developer of business intelligence and data integration software for the hospitality industry, announced the launch of its new software solution bundles. Hospitality companies around the world have realized the value and benefits of combining ProfitSword's highly effective business intelligence solutions to solve the unique challenges and common pain points of their industry. By bundling its software modules, ProfitSword has created more value for its clients, simplified the technology options available ...
Cloudbeds Horizon Launches to Empower Hospitality Schools to Upskill Students in Cloud Technology
Cloudbeds | December 8, 2021
Cloudbeds’ new educational partners program begins following a successful pilot with EHL, the world’s most prestigious hospitality management school (SAN DIEGO) — Cloudbeds, the hospitality industry’s fastest-growing technology provider, announced the launch of Cloudbeds Horizon, a new educational partners program designed to empower hospitality’s future leaders with modern technology skills and innovation. Cloudbeds Horizon launches following a successful pilot program with EHL, the world’s most prestigious hospitality management school. Cloudbeds Horizon partners with hospitality schools and universities worldwide to provi...
