Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
Zoox Smart Data Unveils Advanced Facial Recognition Capabilities With Launch of Zoox Pass
Zoox Smart Data | December 7, 2021
Industry-leading provider of guest profile technology engineers ultimate combination of big data and guest identification technology. Alpharetta, GA — December 7, 2021 —Zoox Smart Data (“Zoox”), an international provider of technological solutions that harness big data to build customer profiles from existing Wi-Fi networks, has today announced the launch of Zoox Pass, hospitality’s latest advancement in the field of facial recognition technology. A cloud-based service that seamlessly integrates with Zoox’s big data profile technology, Zoox Pass instant facial recognition is set to provide industry professionals with the enhance...
Mills James’ Broadcast Control Studios Bringing Strategic Innovation to Hotels
MILLS JAMES | December 2, 2021
Boutique hospitality AV services group is equipping hotels with broadcast and streaming technologies that will enable them to elevate virtual events, drive revenues, and own the future COLUMBUS, Ohio — December 2, 2021 — The meetings and events business is coming back, but not in the same way. Groups are gathering, but a hotel ballroom that accommodates large groups may now have capacity restrictions due to brand safety standards and social distancing guidelines. Instead of turning away business, Mills James is enabling hotels and conference facilities to host large groups safely by leveraging streaming and broadcast technologies. By se...
Millennium Hotels and Resorts Extend Partnership With IDeaS, Transition 40-Plus Properties to G3 RMS
IDeaS | December 1, 2021
Global hotel group selects IDeaS G3 RMS following thorough evaluation and piloting phase MINNEAPOLIS, MN — December 1, 2021 — IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced today its expanded partnership with Millennium and Copthorne Hotels. Following a thorough market evaluation and piloting phase, the global hotel group will transition to IDeaS G3 Revenue Management System (RMS) at over 40 properties across Europe, North America, the Middle East and Southeast Asia. Millennium Hotels and Resorts (MHR) invested time and resources to conduct a live evaluation of leading...
Anna Maria Beach Resort Deploys BeyondTV by HIS for the Industry’s Latest Capabilities in Achieving Ultimate Guestroom Entertainment Personaliza
Hotel Internet Services, Inc. | November 30, 2021
Fully renovated Florida-based luxury resort places top priority on guest expectations for seamless and secure access to streaming subscriptions on guestroom televisions. ANNA MARIA ISLAND, FL — November 30, 2021 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, is pleased to announce the successful adoption of its industry-leading personalized content streaming platform, BeyondTV, by Anna Maria Beach Resort. Following a recent full-scale renovation of the property, the Florida luxury resort is not only able to provide its guests with all of the amenities that make f...
Thinking of Switching Your Hotel’s PMS? The Grass Isn’t Always Greener and Here’s the How, When, What, Who, and Why
Warren Dehan | November 30, 2021
By Warren Dehan Are hotels making the most out of the technology they have? This is becoming a crucial question for leaders to ask as technology takes on a greater share of daily operations. Hotel property-management systems provide a vast array of capabilities, but it’s up to the technology provider to keep operators informed of what those capabilities are. Otherwise, operators could spend unnecessary time and money moving from one perfectly capable system to an unfamiliar and less effective one, costing them valuable time, capital, and resources for implementation and training, only to find they are no better off and in fact, regret ma...
Tech Platforms Set to Converge in 2022
Larry and Adam Mogelonsky | November 24, 2021
By Larry and Adam Mogelonsky Lean operations are the name of the game as we prepare for an interesting year ahead. While international travel has reopened and the vaccine has boosted confidence, news stories emerging over the winter months may cause a full recovery to sputter. Right now, there’s a COVID-19 surge in Europe with more lockdowns imminent, while the hotel industry continues to contend with the macro trends of labor and supply chain shortages. Putting all this together, we can’t definitely say that 2022 will see a full-fledged return to 2019 occupancy numbers. To keep a healthy operating margin and still uphold quality se...
Why Microservices Are the Future for Hotel and Travel Technology
Aaron Shepherd | November 22, 2021
By Aaron Shepherd It’s often said that the only constant in the technology industry is change. As businesses and industries evolve and adapt to user demands, the software that powers their internal and external processes must also evolve. Microservices are one of the architectural trends which more and more organizations are adopting. Many enterprise companies like Netflix, Amazon, PayPal, Uber, Airbnb, and essentially every other digital business have moved away from monolithic architectures and migrated over to this microservice approach. According to Market Research Future, the market is increasing at a CAGR of 17%, putting it on p...
Brittain Resorts and Hotels Selects Agilysys Cloud-Native SaaS Property Management Solutions
Agilysys | November 18, 2021
Agilysys Stay PMS, rGuest Service and Owners Accounting Will Help Improve the Guest Journey and Enable Their Properties To React Quickly to Guest Demands ALPHARETTA, GA — November 18, 2021 — Agilysys, Inc., a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, today announced that Brittain Resorts and Hotels in Myrtle Beach, SC, has selected Agilysys’ cloud-native SaaS PMS solution Agilysys Stay, as well as Agilysys rGuest Service and Owners Accounting for 10 of their properties representing over 3,400 rooms. From award-winning, full-service oceanfront resorts t...
OTA Insight Raises $80M Series B Funding From Spectrum Equity to Bring Data-Driven Decisions to Hospitality Industry
OTA Insight | November 18, 2021
The dynamic market intelligence platform empowers hospitality providers across the globe to make better-informed commercial decisions. London, Denver & Singapore – November 18, 2021 – OTA Insight, the global leader in cloud-based hospitality business intelligence, has raised $80 million from Spectrum Equity, a leading growth equity firm focused on internet-enabled software and transformational data companies. Spectrum Equity joins existing OTA Insight investors Eight Roads, F-Prime Capital and Highgate Technology Ventures. This latest investment will support the company in furthering its mission to enable smarter commercial decision...
Revinate Acquires Go Moment
Revinate | November 18, 2021
The strategic acquisition creates a single CDP that seamlessly powers omni-channel guest lifecycle communications and commerce for hoteliers, making it the ultimate direct booking platform for the global hospitality industry San Francisco, CA — 11/18/2021 — Revinate, a leader in omni-channel direct booking platforms for the hospitality industry, announced today it has acquired Go Moment, an AI-driven, commerce-enabled messaging solutions provider for the hospitality industry. The combined company will be called Revinate. Together, the companies’ focus continues to be enabling hoteliers to synthesize and activate their guest data int...
Stayntouch and EOS Hospitality Expand Partnership to Deliver Flexible & Intuitive Cloud PMS to 6 Red Jacket Resorts Properties
Stayntouch | November 17, 2021
Stayntouch, a global leader in guest-centric cloud hotel property management systems (PMS) and contactless technology, today announced an expansion to its existing partnership with EOS Hospitality, a fully integrated hospitality investment firm focusing on upscale urban markets and resort destinations. Stayntouch will now deliver its full cloud PMS solution to Red Jacket Resorts, a group of six family-friendly luxury resorts based in New England. Red Jacket features six properties in Cape Cod and North Conway, boasting over 650+ rooms, suites, and vacation homes, as well as a 40,000 square-foot indoor waterpark. With deep connections to bo...
Clarion Pointe Statesville Keeps Pace With Latest Trends in Personalized Guestroom Entertainment With BeyondTV GuestCast by Hotel Internet Services
Hotel Internet Services, Inc. | November 16, 2021
Recently opened Choice Hotels property deploys hospitality’s most advanced content streaming platform to ensure instant guest satisfaction, ease-of-use and enhanced security. STATESVILLE, N.C. — November 16, 2021 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful adoption of its BeyondTV GuestCast content streaming platform by Clarion Pointe Statesville hotel in North Carolina. A recently remodeled property operating under the Choice Hotels brand, Clarion Pointe Statesville with BeyondTV GuestCast can now significantly provide its gue...
Rotterdam Marriott Hotel Upgrades to the Latest in RFID Door Lock Security and Contactless Digital Key Functionality by ASSA ABLOY Global Solutions
ASSA ABLOY Global Solutions | November 16, 2021
Modern high-rise hotel leverages future-proof technology to seamlessly update magstripe-based locks to VingCard Classic RFID alongside providing guests with self check-in and guestroom entry via the Marriott Bonvoy app. Stockholm – November 16, 2021 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, has announced the successful upgrade of its VingCard locks at the Rotterdam Marriott Hotel to VingCard Classic RFID with Mobile Access. A spacious and modern hotel located within The Netherlands, Rotterdam Marriott Hotel was significantly able to maximize building security and minim...
Mountaineer Casino, Racetrack & Resort Selects INTELITY for Full Mobile Hospitality Platform
INTELITY | November 16, 2021
The region’s premier entertainment and resort destination is creating a mobile-first guest experience with the award-winning INTELITY platform Los Angeles, CA – November 16, 2021 – INTELITY®, the developer of hospitality’s most comprehensive guest experience and staff management platform, announced today a new deal with Mountaineer Casino, Racetrack & Resort (“Mountaineer”) in Cumberland, West Virginia. The celebrated property will implement a branded mobile app created by INTELITY, including mobile check-in, mobile key, and guest-staff messaging to provide a full digital guest experience to modern travelers. Nestled in ...
Leonardo Taking a Giant ‘Leapp’ Toward Improving the Employee Experience via Beekeeper
Anke Rohn-Mass | November 16, 2021
Award-winning European hotel chain is feeling closer than ever to its associates (although social distance is required) thanks to its robust employee communication app By Anke Rohn-Maas Hotel employees want to be in the know, get answers to their questions, exchange ideas, and find out how their colleagues and the manager are doing, especially in the midst of a crisis. But for many companies, communication falls by the wayside, especially in tough times, and one-sided sporadic announcements create uncertainty and emptiness. An employee communication and collaboration tool launched at Leonardo Hotels Central Europe in November 2015 is pr...
youtip Digital Tipping Platform Named ‘Most Innovative Startup of the Year’
youtip | November 16, 2021
Contactless and cashless digital tipping platform is recognized at Phocuswright Conference for its technical innovation, business value, and potential effect on the marketplace Hollywood, FL— November 16, 2021 — Digital tipping platform youtip was named “Most Innovative Startup of the Year” yesterday during the 27th Annual Phocuswright Conference. youtip Co-Founder and CEO Doug Miles presented the solution to a panel of judges during the event’s Innovation: Summit Awards program. Vying against seven other companies, youtip emerged as the leading “innovation poised for major breakout in the next year and beyond.” ...
Maestro PMS, foreUP Golf Two Way Real-Time Integration Drives Efficiencies, Revenues, and Satisfaction for Hotel and Resort Groups
Maestro PMS | November 16, 2021
Market leaders’ joint technology partnership enabling lodging destinations with golf courses to develop more complete single guest itineraries and capture more revenues with two-way real-time tee-time bookings, POS transactions, gift card redemptions centralized in a single guest history and preference record MARKHAM, ONTARIO — November 16, 2021 — Through a new integration partnership with foreUP, the fastest-growing point-of-sale and tee-time management software company in the golf industry, independent hotels, luxury resorts, conference centers, and vacation rentals with golf courses running on the Maestro cloud or on-premise Web br...
Digital Tipping Platform youtip Named a ‘Hot 25 Startup’ for 2022 by PhocusWire
youtip | November 15, 2021
Contactless and cashless solution for digital tipping recognized as an innovative and fast way to push funds into employees’ payroll systems or directly to debit cards while providing a simple and convenient guest experience when tipping without cash Chicago, IL — November 15, 2021 — youtip, the first enterprise-level digital tipping platform for the hospitality, travel, and tourism industries, has been named a PhocusWire “Hot 25 Startup” for 2022. The coveted title is bestowed on companies that have navigated through the pandemic and are well-positioned to make a mark in their respective sectors or regions next year. youtip wil...
2022 Budgeting and Forecasting on Target for The Hotel at Auburn University With Aptech
Aptech Computer Systems Inc. | November 10, 2021
Via Aptech’s Targetvue budgeting and forecasting software, Ithaka Hospitality Partners is well-positioned to take the AAA 4-Diamond Hotel into the new year filled with recovery and growth PITTSBURGH, PA — November 10, 2021 — For Ithaka Hospitality Partners, operator of The Hotel at Auburn University & Dixon Conference Center, preparing the 2022 operating budget is a breeze thanks to Targetvue by Aptech. Built on the 11th Edition USALI Standard Chart of Accounts and Reports, this budgeting and forecasting software is enabling the Auburn, Ala.-based hotel management company to consolidate reports, identify trends, drive room r...
youtip Vying for ‘Most Innovative Startup of the Year’ at Phocuswright Event
youtip | November 10, 2021
Contactless and cashless digital tipping platform recognized by analysts as an “innovation poised for major breakouts in the next year and beyond”; youtip is one of eight companies nominated for the top honor, along with a chance to be named the ‘People's Choice’ Chicago, IL — November 10, 2021 —When it comes to technology innovation, few companies are disrupting the travel and hospitality industries like youtip, the simplest, fastest, app free digital tipping solution. Next week at The Phocuswright Conference, youtip Co-Founder and CEO Doug Miles will present the enterprise system for digital gratuity to a panel of judges or ...
Staycity Aparthotels Implements IDeaS Optix With Immediate Operational and Commercial Gains
IDeaS | November 10, 2021
IDeaS delivers greater efficiency and clarity to Staycity’s cluster revenue management approach LONDON — November 10, 2021 — IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced today that Staycity Aparthotels has implemented IDeaS Optix™—an advanced reporting and analysis module for IDeaS G3 Revenue Management System (RMS)—at over 20 of its properties across Europe. Having used IDeaS to optimize revenue since 2014, Staycity will now leverage Optix to provide greater granularity at an enterprise level as it emerges post-pandemic with the industry’s most customizabl...
Groups360 Announces Over a Million Guest Rooms on GroupSync for Instant Group Booking
Groups360 | November 9, 2021
Event organizers can now access 1,020,800 group guest rooms across 6,500 hotel properties worldwide NASHVILLE, TN – November 9, 2021 – Groups360 today announced that meeting and event planners can book group rooms instantly at over 6,500 participating hotel locations from independent properties to branded hotels such as Hilton, IHG, and Omni. Properties in 1,100 markets offer over 1,000,000 rooms for sale each night through GroupSync Marketplace, Groups360’s solution for booking meetings and events. GroupSync Marketplace provides instant online booking for groups, a simplified RFP process providing direct access to nearly 200,000...
It’s Time That Independent Hotels Budget for a Future-Proof PMS and Emerge More Profitable in the New Year
Warren Dehan | November 9, 2021
Finding a property-management system that enables hoteliers to stay current with technology at low to no cost outside of their software subscription commitment vs. returning to the marketplace in search of costly new upgrades over time, is key to long term success By Warren Dehan Finding ways to justify the cost of new technology can be a challenge in today’s current environment, but many hoteliers are relying on it throughout the pandemic to improve operations, interact with guests, train workers, and increase revenue. With 2022 in sight, the rest of the industry is taking stock of the most valuable technology innovations that were suc...
Innovative Voice-Based Engagement Software Provider Acquired to Enhance Solutions and Launch Voice Division
Uniguest | November 4, 2021
Nashville-based Uniguest acquires Volara, adding voice assistant solutions to its technology portfolio NASHVILLE, TN – November 4, 2021 – Uniguest, a leading provider of digital engagement technology to multiple end markets, announced today the acquisition of Volara, a market leader in voice-based engagement software. Already managing more than 20,000 voice assistant solutions at over 400 locations, Volara now launches Uniguest’s voice technology division positioning the company to bring voice-based contactless engagement technology solutions to hospitality, senior living communities, stadiums, banks, and other industries. Volara...
