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Technology
ProfitSword and Tripleseat Partner to Provide Hotels With Seamless Data Intelligence Over Catering and Group Sales
Tripleseat Software | November 4, 2021
Innovators of business intelligence and sales and catering technology ensure instant visibility into sales strategy performance as industry experiences return for event-based bookings. Alpharetta, GA – November 4, 2021 – ProfitSword, a premier developer of business intelligence and data integration software, has today announced the finalizing of a strategic partnership with Tripleseat, a leading innovator of fully comprehensive group sales and catering technology for the hospitality industry. The integration between both companies notably comes at a time when events and group bookings are rebounding, and provides hoteliers with...
Cloudbeds Raises $150M in Funding to Support Rapid Company Growth
Cloudbeds | November 3, 2021
SoftBank Vision Fund 2 joins existing investors as Cloudbeds advances its technology and grows the functionality of its cloud-based hospitality management software SAN DIEGO, November 3, 2021-- Cloudbeds, the hospitality industry's fastest-growing technology provider, announced it has raised a $150 million Series D round from new and existing investors as it continues growing its team, accelerating customer acquisition, expanding its product offerings, and investing heavily in delivering best-in-class technology to the industry. The funding was led by new investor SoftBank Vision Fund 2, joined by Echo Street, Walleye Capital, and ret...
Boardwalk Beach Hotel & Convention Center Partners With Hotel Internet Services for High-Speed Wi-Fi and Seamless Guest Connectivity
Hotel Internet Services, Inc. | November 2, 2021
Florida beachfront property selects HIS for its industry-specific expertise and proven ability to cost effectively address the highest of online expectations. PANAMA CITY BEACH, FL — November 2, 2021 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful implementation of a high-performance Wi-Fi network at Boardwalk Beach Hotel & Convention Center. Located in Panama City Beach, Florida, Boardwalk Beach Hotel strives to provide its guests with the ultimate beachside vacation getaway while also providing up to 20,000 feet of conven...
Zoox Smart Data Announces Online Traffic Connections Continued to Rise During Q3, 2021
Zoox Smart Data | November 2, 2021
Big data provider expands reach by enabling over 31 million connections between July and September, bolstering targeted advertisement capabilities and driving higher revenue for customers. Alpharetta, GA — November 2, 2021 — Zoox Smart Data (“Zoox”), an international provider of technological solutions that harnesses big data to build customer profiles from existing Wi-Fi networks, has released its third set of internet traffic results, demonstrating a prolonged growth of online traffic connections following two successful quarters. Measured from July 1 to September 30, the analytics were compiled from Zoox-enabled customer...
Cloud5 Communications Earns Top Ranking as Marriott International’s #1 HSIA Provider
Cloud5 Communications | November 2, 2021
Chicago, IL. — November 2, 2021 — Cloud5 Communications, a leading provider of communications solutions and Managed IT Services for more than 5,000 hotels, MDUs, and commercial facilities across the Americas, has again achieved the highest vendor ranking for its High-Speed Internet Services by Marriott International. Chosen based on Marriott’s stringent Global Property Network Standards (GPNS), Cloud5 has earned the highest vendor ranking in serving Marriott's US and Canada-based properties for the second consecutive quarter of 2021. Cloud5 outranked competing vendors in areas including operational compliance, support and responsi...
aavgo Launches New Virtual Front Desk Product
aavgo | October 28, 2021
Milpitas, CA – October 28, 2021 – aavgo, the world's first contactless, human-assisted virtual front desk for the hospitality industry, has launched its Virtual Front Desk product, the world's first complete contactless, human-assisted virtual front desk for the hospitality industry. As a visionary company in contactless hospitality technology, aavgo is focused squarely on the digitization of all hotel processes which impact operations, guest experience and the bottom line of hotels. In response to today's safety concerns for hoteliers and guests, aavgo is transforming the guest experience and operational management of successful hospi...
stayntouch and SHR Enhance Their Cloud Integration, Delivering Transparency and Control to Revenue Management
Stayntouch | October 27, 2021
Stayntouch, a global leader in cloud hotel property management systems (PMS) and contactless technology, today announced an enhancement to its partnership with Sceptre Hospitality Resources (SHR), a pioneer of advanced hotel revenue management technologies. Stayntouch PMS now integrates with SHR’s Wave revenue management system (RMS). SHR Wave RMS leverages the latest in artificial intelligence to create an advanced and transparent RMS with a human touch. Wave unburdens revenue managers from having to blindly trust the ‘black box’ of most legacy RMS platforms. Instead, Wave users can leverage a transparent Strategy Builder Tool, whic...
Why Hoteliers Are Turning to PMS Technology to Fill Gaps in Labor and Overall Operations
Warren Dehan | October 20, 2021
Hoteliers must find a way to retain the skilled workers who come their way; Technology designed to make employees’ lives easier is the answer — and it all starts with the PMS By Warren Dehan Hoteliers need a hand. As the ongoing labor shortage continues to limit hoteliers’ ability to operate at a high level, many of them have turned to technology to fill operational gaps. Technology’s ultimate purpose is to simplify complicated, time consuming processes or activities and present needed information quickly and accurately. Independent operators especially owe it to themselves to take stock of their technology stack and use it to sim...
The Infamous Chip Shortage
Jennifer Jones | October 15, 2021
By Jennifer Jones Every year at HITEC, there’s a new buzzword. We remember the days of “big data”, “PCI” and “blockchain”. If you weren’t talking about them, then you weren’t hanging out with the cool kids. This year’s buzzword didn’t have people running to the store to buy jars of salsa, but instead feverishly getting their electronics orders in ASAP. The “chip shortage” was definitely a topic of a lot of conversations this year at HITEC. Customers are constantly asking vendors when they will receive hardware such as displays, access points, switches – just about any type of common electronic. Vendors then c...
Drive Growth With Personalized Experiences for the Post-Pandemic Traveler Using Human Movement Data
Gladys Kong | October 13, 2021
By Gladys Kong Human movement data can help hotel and hospitality brands understand their visitors better and provide customized experiences tailored to their needs and wants. In the past few months, there has been a lot of focus on changing consumer behavior due to the COVID-19 pandemic and the challenges it has brought with it. Most audience segments have had to adapt to a changed world and modify their lifestyle. But as vaccination rates increase and restrictions are being lifted in the US and abroad, attention is now on how this next step in the pandemic recovery process might influence consumer behavior. This is especially so for t...
Accor and Groups360 Launch Instant Booking Solution for Groups
Groups360 | October 12, 2021
GroupSync Engage will offer real-time rates and availability for group guest rooms and meeting space at Accor properties worldwide Accor and Groups360 announced the international launch of GroupSync, Groups360’s cloud-based technology solution for meetings and events, to provide instant online booking for groups, a simplified RFP process, and housing solutions across Accor’s global portfolio. “Accor takes pride in our commitment to strategic innovation, as well as our leadership at the forefront of technological adoption,” said Markus Keller, Senior Vice President, Sales and Distribution, Accor. “We are delighted to partner wi...
The Grand Resort to Transform Guest Experience With INTELITY Platform
INTELITY | October 12, 2021
The recently expanded Ohio resort destination has selected INTELITY to elevate service and engage guests with personalized, contactless mobile and staff technology Los Angeles, CA – October 12, 2021 – INTELITY®, the developer of hospitality’s most comprehensive guest experience and staff operations platform, announced today a new deal with The Grand Resort in Warren, Ohio. The Midwestern destination resort, well regarded for its high standards, will deliver contactless service for guests through a branded mobile app with robust capabilities including mobile check-in and mobile key. “At The Grand Resort, we’ve long prided...
Sunridge Hotel Group Selects ASSA ABLOY Global Solutions for Enhanced Digital Key Functionality and Industry-Leading Support
ASSA ABLOY Global Solutions | October 12, 2021
Stockholm – October 12, 2021 – ASSA ABLOY Global Solutions has been credited with maximizing the safety and convenience of guests at two newly opened Residence Inn by Marriott properties operated by Sunridge Hotel Group, with the implementation of VingCard Signature RFID locks equipped with Mobile Access technology and supported by the Visionline access management system. As a result of the installation, Residence Inn by Marriott La Quinta, California, and Residence Inn by Marriott Phoenix West/Avondale not only have the advanced functionality needed to keep guests safe from harm while maintaining a seamless stay experience,...
TraknProtect Raises the Bar on Hotel Staff Safety and Operational Efficiency by Showcasing the Latest in Location-Based Technologies at HITEC Dallas
TraknProtect | October 12, 2021
Industry’s leading provider of safety button and asset tracking solutions educates attendees on how new advancements are leading to more secure, responsive and successful hotel operations. CHICAGO, ILLINOIS — October 12, 2021 — Real-time location technology provider TraknProtect is honored to have participated at this year’s HITEC with the goal to empower attendees with the vital insight needed to deliver the heightened security and operational efficiency that today’s hotel guests and employees increasingly expect. TraknProtect representatives were on hand to provide visitors with first-hand demonstrations on the latest capab...
Hotel Industry Demand for Experience Personalization Grows as Zoox Smart Data Demonstrates Latest in Intelligent Guest Profile Technology at HITEC Dal
Zoox Smart Data | October 12, 2021
Hospitality’s leading provider of targeted guest promo and communication technology attracts over 150 hotelier inquiries during industry’s most anticipated tradeshow event. Alpharetta, GA — October 12, 2021 — Zoox Smart Data (“Zoox”), an international provider of technological solutions that harnesses big data to build customer profiles from existing Wi-Fi networks, is proud to announce details on the skyrocketing demand for the latest in guest experience personalization technology as a result of attending this year’s HITEC in Dallas. Company booth representatives showcasing the full range of Zoox technology capabilitie...
stayntouch Launches New Website and Unveils Mission to Help Hotels Deliver ‘Unburdened Hospitality’ With Guest-Centric Cloud Technology
stayntouch | October 12, 2021
stayntouch, a global leader in guest-centric technology and cloud hotel property management systems (PMS), has unveiled a new website and mission to deliver the most flexible and intuitive cloud technology, empowering hotels to deliver unburdened hospitality. The new website, accompanied by a new logo, spotlights how stayntouch’s easy-to-use PMS and guest-centric technology removes barriers and empowers hotel operators, staff and guests, by enhancing guest engagement, streamlining operations, maximizing profitability, and scaling with the changing needs of business. The stayntouch website features a dynamic and visually-focused produc...
Lodging Interactive Launches HoteLINK to Connect Hotel Information and Offers With One Link on Social Media
Lodging Interactive | October 11, 2021
Lodging Interactive, award-winning digital marketing, and social media engagement agency exclusively serving the hospitality industry, today announced the launch of its HoteLINK service to connect social media audiences with hotel websites, offers, and destination content pages. “Properties can now share their unique HoteLINK everywhere and instantaneously connect their followers with property marketing and destination information, all with just one link,” said DJ Vallauri, Founder and CEO of Lodging Interactive. “HoteLINK is especially useful in Facebook posts and Instagram account bio’s, which limit link sharing to only one li...
Is Blockchain the True Solution to the OTA Challenge or Is It Merely a Silver Bullet Hope?
Dr Nicole Rosenkranz | October 6, 2021
By Saskia Hillmann & Nicole Rosenkranz There is the paid search, the SEOs and everything else you pay commission for. This is the landscape at the moment. So, you have as a hotel, you have a Greek salad, which is very tasty, but if you mix it, it doesn't look very constructive. No direct business - Only middlemen”. D.A. President Swiss Hotel Association & Ambassador of Swiss blockchain start-ups. How is Blockchain relevant to the industry? In the new global digital world of the fourth industrial revolution, blockchain technology has been revolutionizing many industries from banking and insurance all the way ...
OKKO Hotels Delivers Authentic French Lifestyle Experience at 12 Hotels With stayntouch PMS
stayntouch | October 6, 2021
stayntouch, a global leader in guest-centric technology and cloud hotel property management systems (PMS), partners with OKKO Hotels, a collection of sustainable urban four-star hotels located in France, to deliver its guest-centric cloud PMS to all 12 of Okko’s properties, totaling over 1,400 rooms. Founded in 2010 in France, OKKO Hotels seeks to deliver authentic French four-star hospitality in a manner that’s modern, sustainable, personalized and fairly priced. The OKKO HOTELS brand is based around the concept of “make yourself at home,” where contemporary properties offer personalized service and comprehensive amenities at a fa...
Aurelia Antica Suites & Apartments Integrates BeyondTV GuestCast to Deliver Personalized and Convenient Guestroom Entertainment
BeyondTV | October 5, 2021
Modern Italian property adopts secure streaming solution to provide guests with instant and flexible access to virtually any streaming service on guestroom televisions. Rome, Italy — October 5, 2021 — BeyondTV GuestCast (BTV), a full-service provider of guestroom entertainment services and solutions, has announced the successful implementation of its BeyondTV GuestCast in-room entertainment solution in Aurelia Antica Suites & Apartments. A newly opened property located just minutes away from the center of Rome. Designed to fit the needs of long-term and short-term guests alike, the property delivers the tranquility and privacy ...
Ryan Morris Is Promoted to Groups360’s Vice President of Sales in the Americas
Groups360 | October 5, 2021
Nashville, TN, October 5, 2021 – Groups360, the leading online marketplace for meetings and event booking, today announces the promotion of Ryan Morris from vice president of regional sales to vice president of sales in the Americas region. Morris, in the interim, will report directly to Kemp Gallineau, president and chief executive officer. Morris joined Groups360 in 2014 and in his new role, will now oversee new and organic sales in North, South, and Central America—fostering stronger relationships within Groups360’s growing and expanding audience in the Americas. “Ryan’s many years of sales experience in the hospitality ind...
Agilysys Wins 2021 GGB Gaming & Technology Award
Agilysys | October 4, 2021
Company Receives Silver Award in the Best Guest Health & Safety Product Category for its New PanOptic Kiosk ALPHARETTA, GA — October 4, 2021 — Agilysys, Inc., a leading global provider of next-generation hospitality software solutions and services, today announced that the company has been recognized in Global Gaming Business Magazine’s Annual Gaming & Technology Awards by winning the Silver Award for Guest Health & Safety Product for its new PanOptic Kiosk. The kiosk offers an intuitive and frictionless checkout process that will enable faster guest service and increased revenue opportunity. The GGB Gaming & Techn...
Cendyn Debuts Next-Generation Loyalty Solution at HITEC 2021
Cendyn | September 30, 2021
Dallas, TX, USA – September 30, 2021 – Yesterday Cendyn, the leading innovator in CRM, sales, and revenue strategy for the hospitality industry, unveiled its next-generation loyalty solution at HITEC, the world’s largest and oldest hospitality technology event. eLoyalty, Cendyn’s full-service loyalty application, built uniquely for hotels, supports multiple program types, including number of stays, number of nights, member recognition, birthdays, and surprise & delight moments. Powered by Cendyn’s intuitive content management system (CMS), eLoyalty provides hoteliers with a scalable loyalty solution that is fully configurable r...
YOTEL Takes the Next Step in Their Digital Evolution With INTELITY
INTELITY | September 29, 2021
The cutting-edge hotel group’s new app facilitates easy booking and contactless service while also acting as a digital guide for on-the-go travelers Los Angeles, CA — September 29, 2021 — INTELITY®, provider of the hospitality industry’s broadest guest engagement platform and YOTEL, the innovative UK-based hotel group, has launched the custom YOTEL brand app. Designed to serve YOTEL’s global portfolio and customer base, the app is set to further YOTEL’s mission of delivering a streamlined, state-of-the-art guest experience built for modern, tech-savvy travelers. Offering guests mobile capabilities is just the latest in...
