Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
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Technology
UT Southwestern Medical Center Campus Dining Implements Agilysys Point of Sale Solution Suite
Agilysys | April 13, 2021
Relationship With Sodexo Leveraged To Expand From UT Healthcare Sites To Campus Dining Agilysys, Alpharetta, GA. — April 13, 2021 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that the University of Texas Southwestern Medical Center Campus has implemented the Agilysys InfoGenesis ecosystem of modern cloud-native SaaS POS solutions for its campus dining including InfoGenesis POS, IG Buy self-service kiosks, IG OnDemand mobile ordering and payment, and Agilysys Pay for secure payment processing. The University of Texas Southwestern (UTSW) Medic...
Maestro Is Making a Difference for Hotels via Advanced Two-Way CRS Integration
Maestro PMS | April 13, 2021
With a comprehensive two-way integration between the Maestro property-management system and leading Central Reservation System suppliers, independent hotels without a proprietary 24/7 Call Center can deliver a seamless booking experience and gain more control over their reservations processes Markham, Ontario — April 13, 2021 — Ensuring a frictionless guest experience from booking to check out and beyond is critical in today’s new normal. Thankfully, Maestro is one of only a few property-management system providers with enhanced two-way integration to Pegasus CRS and other leading Central Reservation System providers. Built on Ho...
Luxurious New Hutton Brickyards Property to Power Relaxing Retreats With the INTELITY Platform
INTELITY | April 8, 2021
The groundbreaking redesign of a nineteenth century brick manufacturer, Hutton Brickyards will combine history and modern technology to create a truly unique stay for all guests Los Angeles, CA - April 8, 2021 - INTELITY®, the provider of hospitality’s broadest guest experience and staff management platform, has signed a deal with Hutton Brickyards to implement the full INTELITY platform at the new retreat located in Kingston, New York. Opening in May 2021, Hutton Brickyards will provide mobile, in-room, and staff capabilities that optimize operations and eliminate friction within the guest experience in order to foster genuine rela...
Incorporating Privacy by Design’s Positive-Sum Approach Into Your Smart Data Business Strategy
Pedro Nunes | April 8, 2021
How an effective privacy program combined with smart data capabilities can overcome customer concerns while opening the door to maximum service personalization and revenue growth. By Pedro Nunes, Chief Legal Officer and Data Protection Officer at Zoox Smart Data and Daniela Cabella, Head of Privacy and Data Compliance and Data Protection Officer at Zoox Smart Data Consumer-facing industries are seemingly at a crossroads where their customers expect to have products and services instantly personalized while zealously guarding their personal data that makes such custom-tailored experiences even possible. This concern understandably comes ...
Atrium Hospitality Selects IDeaS G3 Revenue Management System to Help Drive Growth Strategy
IDeaS | April 7, 2021
With IDeaS partnership, Atrium transitions two hotel properties from manual revenue management environments MINNEAPOLIS — April 7, 2021 — IDeaS, a SAS company, the world’s leading provider of software and services, announced today it will implement IDeaS G3 Revenue Management System (RMS) at two properties for Atrium Hospitality: the Chateau on the Lake, Branson, and the Wyndham Grand, Oklahoma City. Seeking to drive greater profitability, productivity, and commercial growth across its portfolio of over 80 hotels, Atrium Hospitality sought a revenue technology partner it could count on to provide the most robust capabilities...
McNeill Hotels Announces Completion of Company-Wide Hotel Sales Training on Using “Tech for Touch”
Kennedy Training Network: | April 6, 2021
Memphis, Tenn. – April 6, 2021 – McNeill Hotel Company announced today the completion of the company-wide roll-out of an innovative hotel sales training and coaching program, entitled Hotel Sales Skills for Remote Buyers, delivered by Kennedy Training Network, Inc. “This program has helped us put the people part back into hotel sales,” said Mark Ricketts, President, “This approach aligns perfectly with McNeill’s overall focus on ‘people serving people,’ which is a core value of our company culture.” “For years now, hotel sales conversations have been taking place more and more by way of email, text and apps,” said ...
ProfitSword Unveils Advanced Mobile App-Based Business Intelligence Functionality
ProfitSword, LLC | April 6, 2021
ORLANDO, Fla. – April 6, 2021 – ProfitSword, a premier developer of business intelligence and data integration software, has today announced the launch of a mobile app that integrates seamlessly with its business intelligence solutions to provide hoteliers with instant insight into key performance analytics from virtually any location. Now available to new customers as well as to existing customers when upgrading to the company’s full suite of solutions, ProfitSword’s mobile app serves as an ideal platform for time-strapped hoteliers experiencing labor shortages by providing instant access to valuable performance metrics on the go. ...
Novotel Convention & Spa Antananarivo Hotel Implements Latest in Security Access and Digital Key Convenience by ASSA ABLOY Global Solutions
ASSA ABLOY Global Solutions | April 6, 2021
Stockholm – April 6, 2021 – ASSA ABLOY Global Solutions through its reputation as a leader in hotel security innovation and together with regional distributor, Indian Ocean Visions Co. Ltd., have been selected by Novotel Convention & Spa Antananarivo Hotel to implement VingCard Essence door locks with Mobile Access. Aiming to represent the latest in comfort and modernity that Madagascar has to offer, the newly constructed 180-guestroom property can now ensure that its guests are protected with the industry’s highest standard in security access technology while providing them with the contactless convenience of digital check-in and g...
Amadeus Expands Hoteliers’ Access to Historical Market Insight to Complement Forward-Looking Data
Amadeus | March 31, 2021
Combining 2019 and 2020 historical market performance with 12 months of forward-looking, on-the-books occupancy and pace data, hoteliers can now view 36 months of the industry’s most comprehensive booking data to create more informed recovery strategies. For more than a year, the global travel industry has been impacted by unprecedented uncertainty due to the spread of COVID-19. Changing travel regulations across all regions of the world forced hoteliers to make challenging decisions for their business. Where they once relied on the prior year’s performance to inform their strategy, hoteliers quickly found that during a global pandemic, ...
Oracle Opens Hospitality API Specifications to Help Industry Recover
Oracle | March 30, 2021
Oracle Hospitality Integration Platform REST API specifications now freely accessible under the UPL license model to help customers innovate and grow in an evolving marketplace AUSTIN, Texas – March 30, 2021 – The pandemic underscored the need for hospitality providers to have flexible systems that can be adapted quickly to exceed changing guest expectations. Making it easier for partners to adapt and innovate, Oracle has made the REST API specifications in the Oracle Hospitality Integration Platform (OHIP) freely accessible through GitHub under the Universal Permissive License (UPL) model. See the Integration Platform in actio...
Coeur d’Alene Casino Resort Hotel Implements Agilysys Golf And rGuest® Book to Enrich Player Experience and Streamline Tee-Time Booking
Agilysys | March 30, 2021
Resort Expands Relationship With Agilysys To Maximize Golf Business Value And Optimize Pro-Shop Operations ALPHARETTA, GA. — March 30, 2021 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, today announced that Coeur d’Alene Casino Resort Hotel in Worley, Idaho has expanded its existing relationship with Agilysys through the addition of its innovative Agilysys Golf and rGuest Book solutions for player booking, course and player management at its championship 18-hole course. A longtime user of Agilysys’ robust Agilysy...
The INN at Meadowbrook Adopts BeyondTV GuestCast to Cater to the Latest Trends in Guestroom Entertainment
Hotel Internet Services, Inc. | March 30, 2021
Luxury boutique property implements purpose-built hotel streaming solution to provide guests with instant and secure access to personalized content on guestroom televisions. PRAIRIE VILLAGE, Kan. — March 30, 2021 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions, has announced the successful implementation of its BeyondTV GuestCast in-room entertainment solution at The INN at Meadowbrook. An independent boutique property, The INN at Meadowbrook is a new hotel near Kansas City, located in the beautiful Meadowbrook Park development. Offering a get-away for locals and visitors – alike – The INN ...
Atlas Hotels Selects Shiji Group’s Infrasys Cloud POS Solution Across 50 Properties
Shiji Group | March 29, 2021
BERLIN, GERMANY – March 29, 2021 – Shiji Group has recently announced that UK-based Atlas Hotels has selected its Infrasys Cloud POS solution for all 50 hotel properties the company operates under IHG Hotels & Resorts. With over two decades in the industry, Shiji’s Infrasys Cloud POS, has built a game-changing cloud-based point-of-sale system with the ability to work on most existing hardware with additional offline capabilities. Atlas Hotels is currently Europe’s biggest franchisee of IHG Hotel & Resort’s Holiday Inn Express and owns and operates 50 properties, in addition to one Hampton by Hilton property. “We a...
iVvy Platform to Power Innovative Events Strategy for Atlantis Paradise Island
iVvy | March 29, 2021
QUEENSLAND, AUSTRALIA – March 29, 2021 – iVvy Platform announces Atlantis Paradise Island as the newest customer to engage with the software’s advanced RFP and event management systems. iVvy, a modern, cloud-based event and venue management platform, will support Atlantis Paradise Island by offering online distribution and RFP management; diagramming; invoicing; banquet and event orders; plus on-site execution from any mobile device. "We are grateful to launch this partnership with Atlantis Paradise Island, where leadership recognizes that legacy ways of promoting and managing events is ready for a modern approach,” said Lauren Hal...
AHLA Integrates HTNG, Strengthening Technology Expertise, Advocacy Focus
AHLA | March 25, 2021
WASHINGTON (March 25, 2021) – The American Hotel & Lodging Association (AHLA) and Hospitality Technology Next Generation (HTNG) today announced that the two organizations have signed an agreement for HTNG to formally become part of AHLA to better serve and support the evolving needs of the global hospitality industry as it looks toward recovery. This synergistic alignment, which has been unanimously approved by the Boards of both AHLA and HTNG, provides significant benefits to both organizations and their members. AHLA will gain additional expertise in technology, which continues to be a critical aspect of both hotel operation...
VENZA® Acquires CyberTek to Deliver Holistic Cybersecurity and Managed IT Services
VENZA | March 25, 2021
The tactical deal builds on VENZA's growth momentum, expansion of talent, and capabilities as the hospitality industry plans for rebound and recovery. ROSWELL, GA – March 25, 2021 – VENZA®, the leading data protection, compliance, and training organization for the hospitality industry, announced it has acquired privately-owned CyberTek Engineering, an award-winning MSP (Managed Service Provider) that offers a wide range of business IT services and solutions. The purchase complements VENZA's existing security solutions, enhances its position as an MSSP (Managed Security Services Provider), significantly increases its technical...
Shiji Group Successfully Implements Mobile Infrasys Cloud POS at Mandarin Oriental, Santiago
Shiji Group | March 24, 2021
ATLANTA, GA – March 24, 2021 – Shiji Group has recently implemented its Infrasys Cloud POS solution at Mandarin Oriental, Santiago in Santiago Chile across the property’s 10 outlets, including onsite restaurants, in-room dining, and the pool. The success of the large install during the COVID-19 pandemic, is an example of Shiji’s flexibility and character, even in times of complexity. The installation of Infrasys Cloud POS at the luxury Mandarin Oriental property in Chile has now allowed the hotel property to be more mobile than ever before with the implementation of Infrasys on 25 iPads and 12 Shiji 5900 workstations. The hotel has...
Virdee Integrates With Leading PMS Provider Infor to Deliver Seamless Virtual Reception for Hotels
Virdee | March 24, 2021
Infor certification accelerates Virdee’s push to help hotels solve previously intractable staffing and expense challenges AUSTIN, Texas – March 24, 2020 – Virdee, a SaaS company serving the lodging, multifamily and commercial real estate industries, announced certification for the integration of its virtual reception platform, Virdee Concierge, with Infor’s HMS Property Management System (PMS). The move comes as costs of staffing a front desk check-in/check-out operation continue to become increasingly challenging for hotels and other commercial real estate venues in the post-COVID environment. The partnership further accelerates ...
Beekeeper Acquires Lua to Tackle Trillion-Dollar Opportunity in the Frontline Workforce Productivity and Collaboration Space
Beekeeper | March 23, 2021
Zurich/Copenhagen/Berlin/Oakland - March 23, 2021 - Beekeeper, the leading mobile workforce productivity and collaboration platform designed specifically for frontline workers, today announced the acquisition of Lua. The acquisition of this prime operational workflow platform underlines Beekeeper’s commitment to providing a full-stack mobile platform to enable frontline teams to operate more efficiently and effectively. Lua, with a presence in Denmark and the U.S., digitizes how work is coordinated and orchestrated across frontline teams. Beekeeper and Lua will use their combined expertise to digitize manual, paper-based processes to enable...
Soaring Eagle Casino & Resort to Transform Guest Experience With Full INTELITY Platform
INTELITY | March 23, 2021
The tribal casino and resort has selected INTELITY to elevate service and engage guests with mobile, in-room, and staff technology Los Angeles, CA - March 23, 2021 - INTELITY®, the developer of hospitality’s most comprehensive guest experience and staff management platform, announced today a new deal with Soaring Eagle Casino & Resort in Mount Pleasant, Michigan. The renowned property will implement the entire INTELITY platform, including a branded mobile app, mobile check-in, mobile key, in-room tablets, and GEMS®, INTELITY’s staff suite. With the full platform in place, Soaring Eagle Casino & Resort will use the INTELIT...
Agilysys Announces New Cloud-Native Hospitality Marketing Solution – Agilysys Digital Marketing
Agilysys | March 23, 2021
Product Automates Marketing Communications To Stay Connected With Guests Throughout The Guest Journey ALPHARETTA, GA. — March 23, 2021 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation cloud-native SaaS and on-premise hospitality software solutions and services, today announced the availability of its innovative new, hospitality marketing solution, Agilysys Digital Marketing. Agilysys Digital Marketing is a powerful modern cloud-native hospitality marketing automation solution that empowers hospitality providers to deliver personalized, brand-crafted messaging and promotional offers to their guests. I...
Visual Matrix and Shift4 Payments Partner to Implement EMV Payment Protection at U.S. Hotels
Visual Matrix | March 23, 2021
RICHARDSON, TX - March 23, 2021 - Visual Matrix, an industry leading hotel property management software providing an all-in-one PMS with revenue management, channel management, and operational tools, has announced the completion of an agreement with Shift4 Payments to offer enhanced payment processing capabilities to Visual Matrix PMS hotel customers. As part of the enhanced integration, each of Visual Matrix’s more than 2,000 hoteliers can choose to access Shift4’s end-to-end payment solution seamlessly though Visual Matrix. This all-in-one payment offering includes Shift4’s secure platform with PCI-validated point-to-point encryp...
Avendra Selects TraknProtect as a Preferred Provider of Hotel Staff Safety and Location-Based Technology
TraknProtect | March 23, 2021
Preferred provider status includes TraknProtect serving as an industry-leading source for advanced employee distress button functionality as well as for the latest in real-time asset, vendor and enhanced cleaning tracking capabilities. Chicago, Illinois – March 23, 2021 – TraknProtect, a pioneer of location-based technology purpose-built for the hotel industry and a leading employee safety button provider for several major hotel brands, is pleased to today announce it has been selected as a Preferred Supplier of Safety buttons by Avendra, hospitality’s leading procurement services company. After successfully completing a strict vendor...
Joint Technology Partnership Is Streamlining Contactless Check In, Halting Fraudulent Chargebacks, and Boosting Guest and Staff Safety
Maestro PMS | March 23, 2021
Integration between Maestro PMS and TTI Technologies Scan2PMS is helping hotels better prepare for reopening; TTI is offering special pricing to Maestro customers through April 30th Markham, Ontario — March 23, 2021 — For decades, hoteliers have been challenged with protecting their hotel assets from threats, including fraudulent chargeback claims and guests presenting false identification at check-in. Add to that a climate of social unrest and a global health crisis, and today’s hotel operators are finding themselves desperate for digital tools that will boost guest and staff security. TTI Technologies’ Scan2PMS solution, when...
