Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
Twin Peaks Lodging Growing and Set to Thrive Through the Pandemic With Maestro PMS
Maestro PMS | February 2, 2021
Independent full-service spa hotel in Ouray, Colorado, leverages the full Maestro solution to provide contactless kiosk check in, mobile housekeeping, digital reg card, and mobile spa scheduler keeping guests and staff safe while positioning for expansion Markham, Ontario — February 2, 2021 — Thankfully, the lingering pandemic of 2020 has not devastated every hotel in every market. Twin Peaks Lodge and Hot Springs, located in the tourist town of Ouray, Colorado, is weathering the health and economic crisis quite well due in part to its vast array of outdoor activities and its migration to Maestro PMS. Nearly doubling its accomm...
INTELITY Collaborates With the Leading Hotels of the World to Develop Custom Mobile App and Guest Experience Platform for Brand and Member Hotels
INTELITY | January 28, 2021
Los Angeles, CA - January 28, 2021 - INTELITY®, the developer of hospitality’s broadest guest experience platform, announced today a new collaboration with The Leading Hotels of the World (Leading Hotels). The relationship will launch the INTELITY platform worldwide with the future development of a Leading Hotels mobile app. The app will be customer-facing and specifically designed for Leaders Club loyalty members by catering to their needs at Leading Hotels’ more than 400 properties across 80 countries. The collaboration also includes preferred options for Leading Hotels’ members to partner with INTELITY for an app completely customi...
Three Ways Smart Data Technology Gives Your Casino an Edge in Generating Guest Loyalty and Revenue in the Post-COVID World
David Tyre | January 28, 2021
By David Tyre, VP of Business Development – North America at Zoox Smart Data The global casino and gaming market has seen significant market upheaval over the last year with industry professionals questioning what they should do next to regain much needed revenue from their operations. Yet as the pandemic has continued to grow, so too have advances in the area of big data technology for the casino industry. With the rise of big data, casino businesses have the ability to gather the vital intelligence they need to identify market conditions and act on both revenue opportunities and threats. While casinos may typically gather and mainta...
Shaner Hotel Group Selects Cloud5 for New Build HSIA and PBX Services
Cloud5 Communications | January 27, 2021
Chicago, IL. — January 27, 2021 — Cloud5 Communications, a leading provider of communications solutions for the world’s top hotel brands and management companies, today announced that they’ve expanded their long-standing relationship with the Shaner Hotel Group by providing HSIA and PBX solutions for six newly built Marriott-branded properties: Courtyard Downtown Fort Lauderdale, FL (Opening Q1 2021) Fairfield Inn & Suites Mechanicsburg, PA (Now Open) Springhill Suites Dublin, OH (Opening Q1 2021) TownePlace Suites Columbus North-OSU, OH (Now Open) Fairfield Inn & Suites, Lebanon, PA (Opening Q2 2021) Fairf...
Park Regis Birmingham Partners With IDeaS for Greater Forecast Accuracy and Committed Support
IDeaS | January 27, 2021
LONDON — Jan. 27, 2021 — IDeaS, a SAS company, the world’s leading provider of hotel revenue management software and services, announced today Park Regis Birmingham has switched revenue technology providers to implement IDeaS G3 Revenue Management System (RMS). Switch Hospitality Management sought an automated RMS vendor for their 253-room, four-star property that it could trust to work closely with them to enable a smooth transition in the short term and enhance long-term profitability and efficiency. A trustworthy partner – Park Regis Birmingham values the dedicated support, proactive system monitoring, and industry expertis...
youtip Partners With Volara to Bring Digital Tipping to Guests via Google, Amazon Voice Assistants in Guestrooms
youtip | January 26, 2021
Chicago — January 26, 2021 — Today hotels with in-room voice assistants powered by Volara can enable their guests to leave a gratuity for hotel staff by simply scanning a QR code on Google’s Hotel Solution or uttering a voice command to Amazon’s Alexa. Through a new integration partnership between Volara, the voice hub for hotels, and youtip, a contactless, cashless and “appless” gratuity system for frontline hotel workers, guests now have a contactless way to reward good service without leaving cash or having to download an app. Not only does this solution enable operators to add more money to their employees’ paychecks, ...
myDigitalOffice 2020 Year-In-Review: Customer Growth and Tech Evolution
myDigitalOffice | January 21, 2021
Bethesda, MD – January 21, 2021 – myDigitalOffice (MDO), the award-winning hotel performance management and back-office automation solution, today announced continued expansion throughout 2020, despite setbacks in the hospitality industry due to the ongoing effects of the pandemic. In 2020, myDigitalOffice celebrated its fifth year serving hotels with transformative technology, doubled its customer base, launched a new product, expanded their system integration ecosystem, ramped up employee count, and opened a new office in Atlanta. “2020 was a challenging but also very exciting year on so many fronts,” says Ali Moloo, founder and CE...
Maestro PMS Kicking Off New Year With ‘Training Promo Packages’ and Free Contactless Tools and Services
Maestro PMS | January 20, 2021
Markham, Ontario, January 20, 2021 — To help its clients better navigate the new normal, Maestro has embarked on a training initiative that is helping hoteliers adapt to change and meet the demands of today’s vigilant travelers. The provider of cloud and on premises property-management systems to independent and luxury resorts, conference centers, vacation rentals, and multi-property groups is offering a Training Services Package that gives Maestro users the opportunity to experience the full power of its Browser and Windows Version 5.5 PMS that rolled out across its portfolio in 2020. Maestro Version 5.5 features the latest mobile a...
San Vicente Resort & Golf Course Partners With Hotel Internet Services to Provide Guests With Latest in Wi-Fi Connectivity
Hotel Internet Services, Inc. | January 19, 2021
Renowned Californian getaway location experiences fast and reliable connection speeds after upgrading online capabilities with hospitality’s leading provider of network technology. RAMONA, Calif. — January 19, 2021 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been credited with implementing a high-speed guest Wi-Fi network upgrade at San Vicente Resort & Golf Course. Nestled within the backcountry of San Diego, California, San Vicente Resort serves as an ideal getaway with scenic views and the latest in guest service conveniences, which are now bols...
Araceli Hotel & Resort Selects Suite of Agilysys Property Management and Point-of-Sale Solutions for New Property
Agilysys | January 19, 2021
ALPHARETTA, GA. — January 19, 2021 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that the Araceli Hotel & Resort has selected Agilysys cloud-native SaaS solutions for its new Orland Park, IL property including Agilysys Stay PMS, rGuest Book online reservations, rGuest Express for mobile check-in/out with digital keys, and Agilysys InfoGenesis POS. Planning to open in mid-2021, the Araceli will offer a 144-room hotel, an onsite dinner theater with online event streaming capabilities, a wine tasting experience and a future water park, com...
Cendyn and Avvio Partner to Power Loyalty for Roomzzz Aparthotels
Cendyn | January 19, 2021
January 19th, 2021, London, UK - Cendyn, the leading innovator in CRM, sales, and revenue strategy for the hospitality industry, announces the successful integration between Cendyn and Avvio to power loyalty for Roomzzz aparthotels. Avvio, the market-leading AI booking platform, partners with hundreds of independent and group hotels across Europe and North America to grow their direct booking channels. The integration carried out by Cendyn and Avvio was conducted on behalf of a mutual hotel customer, Roomzzz, a hotel brand specializing in luxury aparthotels across the United Kingdom. Their award-winning properties combine the best features...
Q&A: 5 Leading PMS Vendors & ROOMDEX: The New PMS – Enabling Integration
ROOMDEX | January 19, 2021
By Jos Schaap, CEO and Co-Founder ROOMDEX Historically, integration of hotel systems has been challenging, and even today it is still mostly a pain. However, PMS company attitudes are evolving not just in regard to the subject of integration but also in terms of the entire hotel technology ecosystem. As part of the ROOMDEX Webinar Series, our latest discussion brought together 5 leading hotel PMS company executives to talk about this evolution. Experts from apaelo, Mews, Oracle, Protel and StayNTouch joined the panel to give their take on the hotel PMS, the evolution of 3rd party integration strategies and the direction they believe th...
Yara Valley Lodge Partners With Liveport to Implement BeyondTV and Enhanced Guest Wi-Fi Connectivity
Liveport | January 18, 2021
YARA VALLEY, Australia — January 18, 2021 — Liveport, a leading provider of internet services and IoT-based technology, has announced the recent implementation of the BeyondTV streaming platform, along with an upgrade of Wi-Fi network capabilities at Yara Valley Lodge. Situated near the Australian city of Melbourne, Yara Valley Lodge serves as a luxury hotel destination complete with an onsite golf course. With the new solution in place, the property can now ensure its ability to consistently meet guest expectations for a seamless online and personalised entertainment experience. Previously equipped with video-on-demand (VOD) services,...
youtip Enters Hospitality as a Contactless, Cashless and ‘Appless’ Digital Tipping Solution for Frontline Workers
youtip | January 13, 2021
Chicago — January 13, 2021 — Hotels are struggling to keep their doors open today, and many are unable to rehire full staff. Frontline employees fortunate enough to be working amidst the ongoing pandemic are wearing more hats and putting themselves at risk each day to deliver the highest levels of guest service in hopes of assuring travelers that their hotels are safe. To recognize these unsung heroes of hospitality, a new digital tipping solution has entered the hospitality scene to provide a contactless, cashless and “appless” enterprise system for digital gratuity with full reporting. Called youtip, the solution is simple and f...
IDeaS Named Best Revenue Management Software for Third Time in 2021 HotelTechAwards
IDeaS | January 13, 2021
MINNEAPOLIS — Jan. 13, 2021 — IDeaS Revenue Solutions, the world’s leading provider of revenue management software and services, has once again been named the highest-rated revenue management system (RMS) by Hotel Tech Report, as well as a top-10 hotel-technology company in the Global Hotelier’s Choice Competition. The HotelTechAwards winners have been selected from more than 200 of the top technology products around the world. The awards represent the best hotel software products across every category based primarily on customer feedback but also key data points including integration compatibility, organizational health, partner n...
Zoox Smart Data Experiences Record Online Traffic Numbers During 2020 Holiday Season
Zoox Smart Data | January 13, 2021
Big data provider enables over 10 million connections from Thanksgiving to New Year’s weekend that boost customer targeted advertising capabilities and revenues. Alpharetta, GA — January 13, 2021 — Zoox Smart Data (“Zoox”), an international provider of technological solutions that harnesses big data to build customer profiles from existing Wi-Fi networks, has released a series of holiday season internet traffic results that serve as validation of the power and reach that targeted online advertising platforms can provide. Measured from November 23 to January 3, the analytics were compiled from Zoox-enabled customer networks, includi...
ASSA ABLOY Global Solutions Earns Recognition as Best Mobile Key Provider During 2021 HotelTechAwards
ASSA ABLOY Global Solutions | January 12, 2021
Most competitive year in HotelTechAwards history sees Mobile Access win category two consecutive years in a row and as more hoteliers look to digital key technology to enhance contactless abilities. Stockholm – January 12, 2021 – ASSA ABLOY Global Solutions is honored to announce its being named the Best Mobile Key Provider for the second year in a row by hoteliers around the world taking part in the 2021 HotelTechAwards. With each category winner selected based on over 10,000 customer reviews, this year’s winning of the Best Mobile Key Award is all the more significant with more than 318,000 hoteliers participating and making 2021 the...
Jonas Chorum Announces Integration With Akia Guest Messaging Platform
Jonas Chorum | January 12, 2021
Phoenix, Arizona – January 12, 2021 – Jonas Chorum, a suite of streamlined, intuitive, and flexible property management solutions, announces a direct integration with Akia, the premier text-messaging toolkit for hotels. With this integration, Jonas Chorum clients will be able to enhance the guest experience by leveraging two-way contactless communication. “Contactless solutions are no longer just novelties for the hospitality industry – they are critical components for hotels to operate during the ongoing pandemic,” said Evan Chen, CEO of Akia. “We are in this together. This partnership with Jonas Chorum will strengthen and ena...
Zoox Deploys Targeted Direct Advertising Channel Abilities for Zoox Media Platform
Zoox Smart Data | January 7, 2021
Innovator of big data customer profile technology integrates with telecommunications providers for even greater efficiency and profitability in creating personalized marketing campaigns. Alpharetta, GA — January 7, 2021 — Zoox Smart Data (“Zoox”), an international provider of technological solutions that harnesses big data to build customer profiles from existing Wi-Fi networks, has announced the enhancing of its Zoox Media solution to provide businesses with direct advertising capabilities. Via collaboration with major telecommunications providers, Zoox Media can now eliminate the costly need to contract third-party advertising cont...
BeyondTV and LG Business Solutions Partner to Provide Italian Hotel Market With Advanced Content Casting Technology
BeyondTV | January 6, 2021
Collaboration will offer regional LG customers access to user-friendly BeyondTV GuestCast™ solution designed specifically for hotel environments. MILAN — January 6, 2021 — BeyondTV (BTV), a full-service provider of guestroom entertainment services and solutions for the hospitality industry, has launched a certification program in Italy that will provide the county’s LG Business Solutions dealership network with the ability to offer BeyondTV GuestCast™ to hotel customers. As part of BeyondTV’s ongoing rapid expansion into hospitality markets around the world, the certification program now available to LG Business solutions will en...
ASSA ABLOY Global Solutions Implements Latest in Door Lock Security and Contactless Digital Key Convenience at Hilton Surfer’s Paradise Hotel &#
ASSA ABLOY Global Solutions | January 6, 2021
Iconic Australian Gold Coast property upgrades to VingCard Signature RFID with Mobile Access and leverages integration with guestroom lights and thermostats for enhanced guest comfort. Stockholm – January 6, 2021 – ASSA ABLOY Global Solutions as a leading innovator of security and guest experience-enhancing technology for hotels, has successfully upgraded the room access abilities of Hilton Surfer’s Paradise Hotel & Residences with VingCard Signature RFID door locks equipped with Mobile Access. Following a swift and seamless upgrade process, the 178-guestroom property can now ensure the safety of guests using advanced encryption te...
Hotel Henry Urban Resort Conference Center Salutes Maestro PMS Ease of Use, Service and Support
Maestro PMS | January 6, 2021
Sister property, Mansion on Delaware Avenue, also relies on the company’s cloud hosted browser-based property management system and its exceptional 24/7 Diamond Plus service Markham, Ontario, January 6, 2021 — In a post pandemic world, only the most service-oriented businesses will survive. Putting customers first, nurturing empathy, being proactive, prioritizing communications, boosting training, and practicing patience must be the fundamental ingredients of a customer service culture in the new normal. It is those components that Umit Uyghur, director of rooms and regional director of revenue and optimization at the Hotel Hen...
Win-River Resort & Casino Selects Agilysys Solutions to Streamline Guest Self-Service and Improve the Guest Journey
Agilysys | January 5, 2021
Customer Expands Agilysys Partnership With rGuest Express And IG OnDemand Cloud-Native SaaS Contactless Mobile Products ALPHARETTA, GA. — January 5, 2021 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Win-River Resort & Casino has expanded its existing Agilysys relationship with the addition of Agilysys’ modern cloud-native SaaS mobile solutions, rGuest Express for mobile check-in/out and IG OnDemand for contactless food and beverage ordering and payment, as well as IG KDS for kitchen order management. A longtime user of Agilys...
INTELITY Receives 4th Patent for Its Award-Winning Hospitality Technology Platform
INTELITY | January 5, 2021
The new patent reflects INTELITY’s deep commitment to innovation in the space of staff collaboration and platform integrations. Los Angeles, CA (January 5, 2020) - INTELITY®, the provider of hospitality’s most comprehensive guest experience and staff management platform, has today announced its fourth patent, granted by the United States Patent and Trademark Office. The patent was awarded to INTELITY for its staff collaboration and optimization tool GEMS® (Guest Experience Management System), and reflects INTELITY’s long history of leadership and innovation in hospitality technology. Founded in 2007, INTELITY was the first comp...
