Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
Johannes Vocke | July 24, 2024
Technology
Cendyn and Glowing Integration Redefines Omnichannel Messaging for Hotels
Cendyn | June 25, 2024
Cendyn CRM integration with Glowing offers connectivity to all messaging platforms with personalized messaging and AI-generated recommendations that synchronize to the master guest profile Boca Raton, Florida – 25 June 2024: Cendyn, a global integrated hotel technology and services company, has partnered with Glowing,a provider of omnichannel messaging solutions, to help hoteliers facilitate more meaningful conversations with their guests. This collaboration aims to transform how hoteliers communicate by providing an integrated system to manage communication across various channels, including WeChat, Line, WhatsApp, Telegram, Messenger...
Cloud5 Experiences Strong First-Half Growth as Hospitality Industry Demand Continues
Cloud5 Communications | June 25, 2024
Chicago, IL — June 25, 2024, Cloud5 Communications, a leading provider of IT solutions and services for more than 5,000 hotels across the Americas, is pleased to announce it strong performance for the first half of 2024, welcoming nearly 100 new clients, beginning several high profile IT managed services projects, and completing 188 telecom and high-speed Internet installations at properties across North America. With a total of 10 new hotel brand logos added to its roster, Cloud5 credits its growth to both its award-winning reputation as well as the hospitality industry’s pent-up demand for IT services and solutions. “Now that...
Duetto and SHR Partner to Transform Casino Loyalty Pricing
Duetto | June 25, 2024
The partnership enables casinos to maximize revenue by delivering personalized online guest experiences. San Francisco, June 25, 2024 - Duetto, a global leader in revenue management solutions, and SHR (an Access company), a leading provider of innovative and intelligent technology solutions for hotels and resorts, today announced a strategic partnership designed to revolutionize the casino resort industry. Using Duetto’s Dynamic Rate Engine (DRE), SHR Group will enable its casino customers to deliver real-time personalized pricing online to maximize revenue, as well as increase occupancy and guest satisfaction. The newly certified SHR&l...
Nomadix Showcases Its Cloud, Software and Networking Technology Suite at HITEC Charlotte
Nomadix | June 25, 2024
Highlighting a Year of Expansion in Products, Partnerships and Vertical Markets CHARLOTTE, N.C. – June 25, 2024 — Nomadix® Inc., bringing connected experiences to life, today announced the company will demonstrate its newest suite of cloud, software and networking solutions at HITEC Charlotte, June 24-28, 2024, in booth #1445. The company will also showcase its TV Casting, Cloud Telephony, Staff Safety Buttons, Passpoint, Payments Gateway and Voice Assistants, and will discuss its expansion into additional vertical markets. “We’re thrilled to be meeting with customers, partners and colleagues at HITEC Charlotte where we...
Agilysys to Highlight AI Advantages Along With PMS and POS Innovations at HITEC 2024 June 25–27
Agilysys | June 24, 2024
– Agilysys Guestsense.ai™ artificial intelligence now powers revenue management and operating efficiency across PMS and POS hospitality solution platforms – – InfoGenesis omnichannel enterprise POS platform now available for ‘sell anything to anyone anywhere’ flexibility – – IG Fly™ light-to-carry, unified all-in-one POS system for managing orders, payments and printing ‘on the fly” is now available – – Mobile-first Agilysys Guest App is a unified hub to enhance guest experience and revenue upsell opportunities – ALPHARETTA, GA (June 24, 2024) — Agilysys, Inc., a leading global provider of hospitality soft...
Silverware Pay To Debut at HITEC; Handheld Device Keeps POS Functionality at Servers’ Fingertips
Silverware | June 24, 2024
Embedded payment processing solution’s seamless ordering, card reading, and posting capabilities enable staff to focus on enhancing the guest experience; Visit Booth 626 at HITEC CHARLOTTE, North Carolina, June 24, 2024 — This week at HITEC, Silverware will showcase its commitment to innovation with the debut of Silverware Pay, an embedded payment-processing solution that’s deeply integrated into the company’s point-of-sale ecosystem. Silverware Pay enables food-and-beverage staff to manage the entire guest experience from a single handheld device regardless of on-property location or chip-reader type. Silverware Pay will be on...
HCN To Debut Its ‘AI Concierge’ on In-Room Tablets at HITEC Charlotte
The Hotel Communication Network (HCN) | June 24, 2024
AiMe (pronounced Amy) uses natural language processing and translation capabilities to respond to guests’ unstructured requests and create actionable tasks that can be relayed from the HCN Navigator 2.0 tablet to staff; See AiMe in action June 25 to 27 at the Charlotte (N.C.) Convention Center in Booth 3836 CHARLOTTE, N.C. — June 24, 2024 — Tomorrow at HITEC, Hotel Communication Network (HCN) will reveal a new AI-powered in-room tablet that will radically change the way hotel guests request services, communicate their needs, place F&B orders from local restaurants and more via voice commands in multiple languages. AiMe, an AI Conci...
Duetto Launches Comprehensive Full-Service Revenue Solution at HITEC
Duetto | June 24, 2024
The evolution of BlockBuster and the integration of OpenSpace create a best-in-class, unified 24/7 revenue management platform to optimize revenue and total profitability across transient, group, and event segments San Francisco, June 24, 2024 - Duetto, a global leader in revenue management solutions, today announced a significant product development designed to empower hoteliers to optimize revenue across all segments, including transient, group, and function space. With the return of group business across the global hotel ecosystem, Duetto unveils its BlockBuster group revenue optimization solution's next evolution and the integration of i...
How to Recognize When It’s Time to Upgrade Your Generic Accounting Platform to a Hotel-Specific Solution
Jill Wilder, President of Aptech Computer Systems, Inc. | June 24, 2024
By Jill Wilder, President of Aptech Computer Systems, Inc. When you think of the most important department in a hotel, accounting may not be the first one that comes to mind for many people. The truth is, however, a hotel or multiproperty hotel organization requires accurate data from its accounting systems to sustain its financial health and run efficiently, and that affects all of the other departments. In 2024, global hotel market revenue is predicted to reach $446.40 billion (USD). That is a lot of revenue. For small properties or hotel companies with no more than three to four properties, their finance departments might be able to op...
Amadeus Introduces AI-Powered Technology to Modernize Hotel Business Intelligence
Amadeus | June 24, 2024
Amadeus harnesses the power of Generative Artificial Intelligence through its partnership with Microsoft to simplify a hotelier’s ability to search and understand business intelligence data using chatbot functionality For today’s busy hoteliers, having fast and easy access to business intelligence insights to support confident, data-driven decisions is critical. In response to this, Amadeus has unveiled plans to incorporate Gen AI into an innovative new chatbot for its business intelligence suite, debuting with Agency360+™. The Amadeus Advisor chatbot powered by Azure OpenAI Service builds on the strategic partnership between the tw...
DerbySoft Launches Strategic Partnership With IDeaS
DerbySoft | June 24, 2024
Integration ensures operators save time, execute revenue strategy, and maximize revenue opportunity DALLAS, June 24, 2024—DerbySoft, the leader in high-performance distribution services, announced a new partnership with IDeaS, a SAS company, the world's leading provider of hospitality revenue management software and services, that strategically provides operational and revenue-enhancing benefits for hotels of all types. This partnership integrates IDeaS' G3 Revenue Management System with Property Connector, DerbySoft's Digital Distribution System, providing connectivity services to individual properties and small chains. G3 RMS provides...
Strawberry’s Clarion Hotel Post Adopts Vingcard’s Mobile Access With Google Wallet Compatibility for Latest in Room Entry Convenience
Vingcard | June 24, 2024
Swedish property becomes first Strawberry location featuring Vingcard, Zaplox and NXP integrations to provide guests with ability to store digitalized room keys within Google Wallet. Stockholm –June 24, 2024 – Vingcard, hospitality’s leading provider of security access solutions and other advanced technologies, has finalized the deployment of its Mobile Access digital key solution enabled with Google Wallet compatibility at Clarion Hotel Post in Gothenburg, Sweden. In collaboration with Zaplox, a leading provider of digital guest solutions, and NXP® Semiconductors, a leading provider of secure connectivity solutions for embedded appli...
Visual Matrix Expands Data Centralization Capabilities for Hapi
HAPI | June 20, 2024
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Unifocus Integrates With Nonius in a Tech Partnership That Connects Hotel Operations and Guest Experience
Unifocus | June 20, 2024
DALLAS | June 20, 2024–Unifocus, the hotel industry’s leading workforce management system, announced a partnership with Nonius, a global leader in guest-facing solutions for hotels. Under the agreement, Nonius’ cutting-edge platform integrates with the renowned Unifocus operations management system, enabling a holistic, guest-first approach to enhancing guest experiences, driving operational efficiencies and revenue uplift. Technology That Puts People First By integrating Nonius’ specialized guest messaging solution, Unifocus takes the next step in innovating its end-to-end workfor...
CallTek Introduces Technology as a Service at HITEC in Charlotte, NC
CallTek, Inc. | June 19, 2024
Irvine, CA (June 19, 2024) - CallTek, Inc., a global leader in white-label technical support services, is excited to announce its new Technology as a Service (TaaS) program. This innovative offering delivers a comprehensive technology solution, including third-party financing for on-site implementation, 24/7 remote support, and essential professional services. Covering infrastructure, licensing, and a diverse array of IT and medical devices, TaaS represents a significant advancement in technology integration. TaaS will make its debut at two major technology events for the hospitality industry: the Hospitality Industry Technology Exposition a...
Aptech To Unveil NEW Enterprise Accounting Dashboard at HITEC Charlotte
Aptech | June 19, 2024
Accessible via computer, tablet, or phone, the PVNG dashboard provides a quick glimpse of financial and operational data without having to execute multiple reports; Visit Aptech at HITEC Charlotte June 24-27 in Booth #2644 PITTSBURGH, June 19, 2024 — Aptech, a hospitality company providing the best in finance and accounting software for more than 50 years to hotels, will reveal a NEW dashboard for its PVNG enterprise accounting solution at HITEC Charlotte, to be held June 24 to 27 at the Charlotte (N.C.) Convention Center. Developed at the request of its customers, the tool provides a quick view of the status of a hotel’s financials fro...
Vingcard Introduces Google Wallet Compatibility for Mobile Access Hotel Guest Keys
Vingcard | June 19, 2024
Leading digital key innovator collaborates with NXP Semiconductors to provide properties with heightened flexibility and choice in deploying convenience-enhancing solutions. Stockholm –June 19, 2024 – Vingcard, an ASSA ABLOY company and provider of advanced technologies for the hospitality industry, has announced the launch of Mobile Access featuring hotel key compatibility with Google Wallet. In collaboration with NXP® Semiconductors, a leading provider of secure connectivity solutions for embedded applications, the latest offering for Mobile Access maintains a priority on security while making room entry fast, easy and always enjoya...
Meyer Jabara Hotels Offering IT Services & Support Across Its Portfolio and Beyond
Meyer Jabara Hotels | June 18, 2024
Hotel ownership and management group to design, procure, certify, manage, monitor, and maintain its hotels’ network infrastructure including cabling, guest/staff connectivity, cybersecurity, data backup/recovery, help desk support and more [Danbury, Conn., June 18, 2024 — Meyer Jabara Hotels (MJH) is invested in technology – so much so that the company is taking on the role of technology support, help desk, and implementation for its portfolio of 32 hotels plus any other properties needing IT assistance on a project basis. With the goal of enabling guests and staff to communicate at the speed of business or faster, the hotel owner an...
Hotel Internet Services Showcases What’s Next in Guest WiFi and Online Connectivity at HITEC 2024
Hotel Internet Services, Inc. | June 18, 2024
Attendees set to discover which technologies are empowering hoteliers with the tools to deliver faster, safer and more personalized internet-driven experiences. CLEARWATER, Fla. — June 18, 2024 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, is thrilled to announce its official participation at HITEC 2024, with booth representatives set to showcase the latest breakthroughs in WiFi network and online-based technology. From June 25-27, HITEC attendees visiting HIS booth #3440 will discover how recent technology innovations are empowering properties to deliver the s...
Shiji Announces Summer Update for F&B Tech, Infrasys Cloud POS and Digital Dine
Shiji | June 13, 2024
In preparation for the busy summer, Shiji Infrasys Cloud POS and Shiji Digital Dine launch new features and integrations to improve staff mobility, guest payments, business intelligence. ATLANTA, Georgia, USA, June 13, 2024 - Shiji, the hospitality technology innovator, has unveiled a series of new features and partnerships for their F&B (Food & Beverage) tech ecosystem, designed to meet the evolving needs of the hospitality industry. The annual summer update of Shiji’s F&B products went live on June 12, in preparations for the summer season of the northern hemisphere. Supported by strategic partnerships, Shiji Infrasys...
Empowering Great Hospitality: Hospitality Tech Pioneer Dexter McKenzie Shares His Entrepreneurial Journey and Secrets to Over 3 Decades of Success
Alan Young | June 11, 2024
By Alan Young, Hospitality Industry Advisor and Co-Founder of Puzzle Partner Most of us look back on our first job with a mix of nostalgia and relief; after all, the traditional entry points into the job market are typically far from glamorous. From serving fast food to stocking shelves, bagging groceries, babysitting, or summer hours spent running a paper route and cutting grass, these jobs typically require no shortage of elbow grease in exchange for a modest paycheck, a small taste of independence, and a life lesson (or many). For Dexter McKenzie, who introduced the STS sales and catering platform to the hospitality industry –...
P3 Hotel Software Introduces P3 Ancillary to Streamline Integrated Booking Services for Hotels and Resorts
P3 Hotel Software | June 11, 2024
New solution streamlines hotel bookings with integrated ancillary services June 11, 2024 — Dublin & Denver — P3 Hotel Software, a leading innovator in hotel booking solutions, is proud to announce the launch of its groundbreaking new product module, P3 Ancillary. This cutting-edge add-on for P3 Essential and Custom booking engines is designed to transform the guest booking experience by seamlessly integrating ancillary services into one unified reservation system. P3 Ancillary is poised to set a new standard in the industry, offering unparalleled convenience and efficiency for hotels and resorts worldwide. Revolutionizing Guest Book...
Paragraph Freedom Square, a Luxury Collection Hotel, Combines Heightened Security and Attractive Design With the Adoption of Vingcard Allure Door Lock
Vingcard | June 11, 2024
Marriott’s first Luxury Collection hotel in Georgia leverages Vingcard Allure’s customizable appearance to boost property’s elegant style while maximizing guest safety and convenience. Stockholm –June 11, 2024 – Vingcard, an ASSA ABLOY company and provider of advanced technologies for the hospitality industry, has announced the successful adoption of its Vingcard Allure door locks by the recently constructed Paragraph Freedom Square Hotel, a Luxury Collection Hotel, in Tbilisi, Georgia. A Marriott franchised location representing the brand’s first Luxury Collection hotel to be opened within the Eastern European country, the prop...
Brandt Hospitality Group Getting Great Results From Accounting Software Partner
Aptech | June 5, 2024
The tech-savvy third-party hotel management and ownership company calls Aptech’s PVNG Enterprise Accounting Solution ‘user friendly’ and ‘intuitive’ and says support is ‘best in the industry’; Visit Aptech at HITEC Charlotte June 24-27 in Booth #2644 PITTSBURGH, June 5, 2024 — Brandt Hospitality Group, a third-party hotel management company based in Fargo, N.D., is always looking to be more efficient and keep its overhead costs low. With 17 hotels and 10 different brands in its growing portfolio and ownership in most properties, the operation’s team set out to find a scalable accounting system to deliver on the expectat...
