Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
Aptech Announces Next Version to Its Execuvue Business Intelligence Solution
Aptech Computer Systems, Inc. | October 22, 2020
Key features include new ‘Dashboard’ tool with stunning data visualizations and self-service capabilities giving hotel finance teams flexible access to information PITTSBURGH, Oct. 22, 2020 —Aptech, the industry standard for hospitality financial management, has released the next version of its Execuvue business intelligence solution. The web-based hospitality application gathers and coordinates data from a wide variety of corporate systems, including Smith Travel Research, into accessible, easily understood information with familiar browser commands. The NEW Execuvue features a completely redesigned user interface, making the cus...
Nomadix Dials Up New Cloud PBX Service for High-Quality Calling at a Low Cost
Nomadix | October 20, 2020
Reliable Service Upgrades Phone Systems and Meets Safety Requirements LOS ANGELES, Calif. – October 20, 2020 – Nomadix Inc., a technology leader in hospitality and MDU, today announced its new cloud PBX service that offers clear and reliable communications for hotels. As the hospitality industry navigates the challenges of 2020 and heads into recovery, hoteliers are looking for ways to cut costs without compromising quality or safety. Nomadix PBX enables hotels to upgrade outdated equipment, meet new safety requirements and save money each month by making the switch. In-room phone usage has drastically declined with guests using the...
Maestro PMS Adds Frontline User Focused Native Tablet Version to Complement Its Web and Windows Solutions
Maestro | October 20, 2020
Experience hospitality’s unique property-management system that gives hoteliers the ‘Power to Choose’ how its deployed at CYBER HITEC; Join Maestro’s Exhibitor Tutorial Session titled ‘Cloud-Hosted, On-Premise, Self-Hosted & Private-Cloud PMS; All Platforms Have Advantages, Which Is Right For You?’ on Thursday, Oct. 27, at 1:00 p.m. MARKHAM, ONTARIO, OCT. 20, 2020 — Next week Maestro will reveal an expansion to its popular property-management system solutions that can be deployed in any environment — Cloud, On-Premise, Self-Hosted, Private Cloud — giving hoteliers absolute freedom of choice. At CYBER HITEC, organized ...
Branded Hotels: Who Has the Best Contactless App?
Sonya Taylor | October 19, 2020
Safety is still paramount for those that are traveling today and putting guests at ease is a top priority. So, of the major brands (Marriott, Hilton, IHG), Cogwheel Marketing did a little research on which brand the best contactless opportunities for guests. All three of the major brands offer some form of digital check-in, one thing they do all have in common is you must be a rewards member. Easy, all you have to do is sign up. Now that eligibility is out of the way, let’s get to the nitty-gritty. IHG App Contactless Options Offers Mobile check-in for all IHG branded hotels in the Americas effective November 1, 2020 Must be ...
Zoox Smart Data Continues Rapid Global Expansion With New North America Headquarters
Zoox Smart Data | October 15, 2020
International demand growing for innovative technology solution that allows customers to easily build and harness Big Data customer profiles from existing Wi-Fi networks Alpharetta, Georgia, October 15, 2020 — Zoox Smart Data (“Zoox”) is pleased to announce the expansion of its global operations with the establishment of its North America headquarters in the Atlanta metropolitan area. This move is part of a strategic global growth initiative that will allow Zoox to more effectively address the international hospitality and travel market with its established solution that provides unmatched visibility into guest preferences and behavi...
Zoox Smart Data Continues Rapid Global Expansion With New North America Headquarters
October 15, 2020
International demand growing for innovative technology solution that allows customers to easily build and harness Big Data customer profiles from existing Wi-Fi networks Alpharetta, Georgia, October 15, 2020 — Zoox Smart Data (“Zoox”) is pleased to announce the expansion of its global operations with the establishment of its North America headquarters in the Atlanta metropolitan area. This move is part of a strategic global growth initiative that will allow Zoox to more effectively address the international hospitality and travel market with its established solution that provides unmatched visibility into guest preferences and behavi...
Allbridge and Ipanema Solutions Merge to Simplify Technology Implementation for Hotels
Allbridge | October 14, 2020
RALEIGH, N.C., Oct. 14, 2020 -- Allbridge, the leading provider of data, video, and voice technologies for hospitality and senior living properties, is pleased to announce that they have merged with Ipanema Solutions ("Ipanema"), a provider of technology engineering, systems design, and project management for new build hotels. Ipanema offers brand-approved technology design and implementation to streamline the process of deploying converged networks and smart building technologies. The company enables developers to reduce long-term technology management costs and implement reliable, enterprise-class infrastructure. As the hospitality...
Hotel Metro Milwaukee Adopts Latest in Content Casting Abilities With BeyondTV by Hotel Internet Services While Ensuring Seamless Guest Wi-Fi Connecti
Hotel Internet Services, Inc. | October 13, 2020
Luxury boutique property implements ultimate in in-room guest entertainment personalization along with ensuring that guest demands for a fast and reliable internet connection are always met. MILWAUKEE, Wis. — October 13, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has partnered with Hotel Metro Milwaukee, Autograph Collection to provide the latest in guestroom entertainment abilities via the implementation of BeyondTV in addition to ensuring that guest online needs are fully met with an advanced Wi-Fi network upgrade. Located within a historic 1930s era ...
10 Reasons Why Panic Buttons Are a Must-Have Hotel Technology for 2021 and Beyond
Robb Monkman | October 13, 2020
As hoteliers complete their budgets for the new year, it’s critical that they add industry safety standard technology to their priority list By Robb Monkman With the sweeping implementation of new safety standards and legislations, hoteliers are quickly shifting focus towards employee protection. Recent world events have led to a notable development of a new employee safety culture in hotels and protecting those working alone in guestrooms or other remote areas who frequently find themselves in vulnerable, risk-oriented situations needs to take precedence. Hospitality is an industry focused on the guest experience, but more attent...
Passwords: Will They Soon Be a Thing of the Past?
ROOMDEX | October 13, 2020
By Denis Bajet When used correctly, passwords are an extremely simple and effective way to protect data and IT systems from unauthorized access. However, creating a complex password, never mind remembering it, is difficult. How many times have you clicked on the "forgotten password" link? Or worse still, come back from annual leave and have to email the help desk at work to get a new password. We all use passwords constantly and hate having to remember them all. The password struggle is real And there are a lot of them to remember. According to the research by the password manager NordPass, an average person has 70-80 passwords. 80 p...
Aptech + Zaru Driving Operational Efficiencies, Streamlining Invoice Processing for Hotels
Aptech | October 13, 2020
The Naples Bay Resort & Marina is the first hotel to benefit from this joint technology PITTSBURGH, Oct. 13, 2020 — As hotels continue to operate with reduced staff, more and more pressure is being placed on departmental teams to find ways to operate more efficiently. To aid hotel accounting teams with streamlining invoice processing, Aptech, the industry standard for hospitality financial management, has partnered with Zaru, a company providing automated invoice processing solutions for hospitality businesses across North America. The integration partnership is enabling hotel accountants to receive critical invoice information accur...
Will Amazon’s New Palm Recognition Become the Next Popular Biometric Technology?
Linchi Kwok | October 8, 2020
By Linchi Kwok Amazon recently introduced a new biometric payment device, Amazon One, in two of its Go stores in Seattle. Shoppers can now enter and pay at cashier-free Amazon Go stores by scanning their palms. The company opened its first Amazon Go store in Seattle to the public in January 2018. Currently, Amazon operates 21 Go stores in Chicago, New York, San Francisco, and Seattle, with five temporarily closed. Unlike a typical grocery store, Amazon Go offers grab-and-go, ready-to-eat snacks, breakfast, and lunch options for shoppers. Shopping at Amazon Go can be as easy as walking in and out of the store. After consumers ...
Google Is Eliminating Third-Party Cookies — What Does That Mean for Your Hotel’s Digital Marketing?
Gina Ciarrocchi Zech | October 8, 2020
By Gina Ciarrocchi Zech Earlier this year, Google announced it would phase out third-party cookies from its Chrome browser over the next two years. Marketers have since been speculating on the negative consequences this could have on targeted campaigns and reaching new customers. This reaction is understandable. Third-party cookies are integral to tracking users and delivering personalized ads that target users around the web. However, while big changes are afoot, it’s certainly not all bad news. It’s important to note this phase-out does not include first-party cookies. So you can still monitor how customers interact with your h...
Suitcase Hospitality Group Optimizes Revenue Management With Infor
Suitcase Hospitality | October 6, 2020
Infor EzRMS solution to help increase revenue from room sales through intelligent, self-learning features RUEIL-MALMAISON, France – 6 October 2020 - Infor today announced that French hotel group Suitcase Hospitality is continuing to deploy Infor's EzRMS revenue management solution across its properties to standardize its practices across all of its facilities. The cloud-based solution, based on AI (artificial intelligence) and its extensive learning capabilities, provides hospitality professionals with enhanced revenue management functionality and advanced tools to help improve customer service, in particular to better anticipate the com...
Driving Revenue and Digital Guest Journeys Using Salesforce and Real-Time Guest Data
Hapi | October 6, 2020
Hapi’s CRM Connector App for Salesforce is powering up the customer journey and helping drive revenue through smarter marketing. Data Travel, LLC is releasing a new version of Hapi Connect, a native Salesforce App that is available on the Salesforce AppExchange. The product is designed to bring PMS data directly into Salesforce, the world’s best CRM. “Productized connectivity is important because you can be integrated and operational in a matter of days rather than months, and Salesforce offers maximum flexibility in customizing your hotel group’s CRM/EDM solution”. - Luis Segredo, CEO of Data Travel. In the latest rel...
Oliver Companies Partners With ProfitSword to Enhance Company Growth and Stability Using Latest in Business Intelligence and Forecasting Technology
ProfitSword, LLC | October 6, 2020
Hotel Management company leverages the adoption of ProfitSage to gain instant access to real-time business performance along with ability to identify future revenue and expense trends despite ongoing market fluctuations. DULUTH, Minn. – (October 6, 2020) – ProfitSword, hospitality’s premier developer of business intelligence and data integration software, has been selected by Oliver Companies, Inc. to provide each of its hotel locations with the industry’s ultimate in business and market performance insight with the implementation of ProfitSage. Seeking to continue the company’s impressive growth since its founding in 1978, Oli...
Dormio Resorts & Hotels and NextPax Travel Technology Announce Partnership
NextPax | October 1, 2020
NextPax, provider of channel management technology and Dormio Resorts & Hotels, specialized in the rental, administration and management of holiday resorts and hotels, announce a distribution partnership. As of today, the inventory of Dormio is available on a large number of distribution channels via the connection with NextPax, including Airbnb, HomeAway/Vrbo, Holidu, e-domizil, BungalowSpecials and HomeToGo. As market leader for online distribution of holiday parks in the Benelux countries, NextPax provides the connectivity to list and synchronize the inventory of Dormio on all connected channels. ’We receive the fast growing invento...
Virdee Closes $2M Seed Round to Accelerate Contactless Guest-Interaction and Operational Efficiencies
Virdee | September 30, 2020
Industry leaders back API-first solution to reduce owners’ labor costs while elevating the guest experience in hotel, multifamily and other real estate verticals AUSTIN, Texas - Sept. 30, 2020 - Virdee, a SaaS company serving the lodging and commercial real estate industries, announced the closing of a $2M seed round financing led by a group of strategic investors, including former La Quinta president, Rajiv Trivedi. In a time of disruptive change and shifting models of customer service and operation, Virdee’s software is leading the industry toward the adoption of contactless, customer-centric interactions. Virdee Concierge reduces c...
Hotel Alhambra Palace Checks In With Infor for World-Class Customer Service
Infor | September 29, 2020
Five-star Spanish hospitality leader set to standardize with Infor Hospitality LONDON — 29 September 2020 — Infor today announced that the five-star, 108-room Hotel Alhambra Palace in Granada, Spain, has chosen to implement Infor Hospitality Cloud solutions throughout all operations, including front of house, housekeeping, restaurants and conference bookings. Deployed in the cloud, the deal includes Infor Hospitality Management Solution (HMS), Infor Sales and Catering, and Infor Table Management. Following a thorough review of the market, Hotel Alhambra Palace chose Infor based on its global expertise with elite hospitality establis...
Hotel Internet Services Launches BeyondTV MyRemote to Provide Guests With Ultimate in In-Room Convenience and Contactless Service Control
Hotel Internet Services, Inc. | September 29, 2020
Mobile web-app offers personal smart device access to full range of BeyondTV features to reduce shared surface risks, including controlling TV functions, communicating with staff, requesting amenities and much more. CLEARWATER, Fla. — September 29, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has unveiled the latest in guestroom entertainment and contactless convenience with the launch of BeyondTV MyRemote. Designed to be instantly accessible by a wide range of personal devices without the need to download software, MyRemote is simultaneously able to ca...
Covid Compliance Software to Mitigate a Second Wave
Larry Mogelonsky | September 23, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Second waves are a constant threat at present, and every hotel needs to do its part to prevent the virus from coming back and forcing governments to reenter lockdown conditions. More so than that, it’s a matter of reputation management, preventing personal lawsuits and safeguarding your room revenues by keeping properties open. Mitigating risk in today’s environment means that you need monitoring technology to straightforwardly prove via thorough and agnostic documentation that your entire team was compliant with the latest viral safety guidelines. Now with months of data on its...
Nomadix Offers Only Hospitality Gateway to Earn IPv6 Certification
Nomadix | September 22, 2020
Future-Proofing Network Connectivity and Reliability in Hospitality and MDU Markets LOS ANGELES, Calif. – September 22, 2020 – Nomadix Inc., an industry leader in hospitality and MDU technology, today announced its flagship gateways are the only hospitality gateways to earn the IPv6 Ready logo from the IPv6 Forum. This rigorous certification process with verification of more than 600 test cases validates functionality and interoperability with IPv6 and equipment commonly used in ISP, hospitality and MDU networks. With the growth of the Internet, influx of IoT devices and new standards pushing for migration to IPv6, Nomadix offers seaml...
Contactless Technologies Gaining Traction in Travel and Tourism Industry, Says GlobalData
GlobalData | September 17, 2020
The COVID-19 pandemic has brought the travel and tourism industry to a near standstill with prolonged lockdowns. Now that government authorities across several countries have relaxed air travel restrictions, airports and hotels are trying to re-build confidence in travelers. Against the backdrop, contactless technologies are proving to be a game changer for the industry, says GlobalData, a leading data and analytics company. Sneha Nigade, Disruptive Tech Analyst at GlobalData, comments: “The COVID-19 pandemic became a wakeup call for the travel and tourism industry to accelerate investments in contactless technologies like biometric chec...
How Technology Can Save Hotel Staff Time & Prioritize Guest Safety
Amy Jeffs | September 17, 2020
By Amy Jeffs The pandemic has put the hotel industry in a tough position. 70% of hotel employees have been furloughed or laid off. Even though occupancy is down, staff have been struggling to balance their workload, because navigating new safety and sanitation guidelines while still providing guests with a great experience is not an easy task. However, hoteliers that are open and willing to adapt to changing times and invest in the right technology can continue to provide the top-notch services and experiences for their guests. By investing in technology such as environmental monitoring and communication systems, hotels can improve their o...
