Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
React Mobile Releases Updated BLE Beacon Designed to Improve Location Accuracy, Increase Battery Life
React Mobile | July 30, 2020
The discreet, easy to conceal device has a 7+ year battery life and delivers precise room-level location accuracy indoors in multi-story buildings for added staff safety Seattle, July 30, 2020 — Finding the right employee safety solution can be overwhelming, especially when hotels are facing deadlines to comply with state mandates and meet brand standards for adding safety technologies by the end of this year. React Mobile, the most trusted provider of panic button solutions to hotels, has released an updated proprietary beacon designed to deliver precise, up-to-the-minute location information within a multi-story building. The square,...
Lighthouse Cove Resort Adopts Latest in Guest Wi-Fi Connectivity by Partnering With Hotel Internet Services
Hotel Internet Services, Inc | July 28, 2020
Florida beachfront property ensures ability to meet highest guest internet service expectations by leveraging HIS industry-leading expertise and technology. POMPANO BEACH, Fla. — July 28, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced its implementing of a state-of-the-art Wi-Fi network upgrade at the Lighthouse Cove Resort. An oceanfront timeshare property located in Pompano Beach, Florida, Lighthouse Cove Resort provides its guests with all of the amenities that make for the ultimate beach vacation, including scenic views, an outdoor swimm...
Infor Turns High Touch Into High Tech With New Contactless Applications for Hospitality
Infor | July 23, 2020
Infor helps leading hoteliers implement safer business protocols for guests and staff NEW YORK– July 23, 2020 – Infor, a global leader in business cloud software specialized by industry, today announced a fully contactless suite of applications for the hospitality industry, specifically designed for hotels and resorts, casinos and gaming, restaurants and food services, and event sales and table reservations. With guest and hotel staff safety in mind, Infor Hospitality Cloud Solutions are designed to address hotel operational needs for social distancing and contactless processes – including mobile check-in/check-out, digital keys, and...
Marriott’s Former Chief IT Officer – The Americas Page Petry Joins Cloud5 Communications Board of Directors
Cloud5 Communications | July 21, 2020
CHICAGO (July 21, 2019) – Cloud5 Communications, a leading provider of communications solutions for the world’s top hotel brands and management companies, today announced the appointment of Page Petry to the Company’s Board of Directors. The addition of Petry, who served as Chief IT Officer of the Americas at Marriott International, further reinforces Cloud5 as the leading communications technology and services provider in the industry. “I am delighted to welcome Page to our Board,” said Mark Holzberg, Cloud5’s President and CEO. “There are few people who have as much experience managing and scaling hospitality technology and...
Routier Forms Strategic Partnership With Knowcross® to Enhance Guest Contactless Service Quality and Efficiency in Wake of COVID-19
Routier | July 21, 2020
Routier’s AI-driven MessageHub™ integration with KNOW Service streamlines two-way guest communication and task management abilities for labor-strained hotels, while providing guests with safer access to hotel services. WASHINGTON D.C. & TEL AVIV, July 21, 2020 — Routier, Inc., a leading provider of AI-enabled hotel operations, marketing and guest engagement solutions, has announced a strategic partnership with Knowcross®, the global leader in providing service quality and optimization solutions for hotels, to provide reopening hotels with advanced tools capable of overcoming a range of service challenges posed by COVID-19. Throu...
Cote Family Destinations Partners With ProfitSword to Maximize Business Intelligence Visibility and Company Growth Opportunities
ProfitSword | July 21, 2020
Family-owned operator of resorts and summer camps leverages ProfitSword solutions to ensure ultimate real-time business performance transparency across organization. NISSWA, Minn. – (July 21, 2020) – ProfitSword, hospitality’s premier developer of business intelligence and data integration software, has announced its partnership with Cote Family Destinations via the implementation of ProfitSage and ProfitPace. A family-owned resort and summer camp management company with multiple locations throughout Minnesota and Arizona, Cote Family Destinations is now able to provide employees across its organization with instant access to valuab...
Hotels and Casinos Cannot Afford to Gamble With Employee Safety
Shannon McCallum | July 16, 2020
Travelers with COVID fatigue are flocking to Las Vegas in search of normalcy, but their tendency to ignore safety protocols is putting workers at risk; Employee safety devices and contactless technologies are helping hoteliers protect their people By Shannon McCallum Imagine being able to ride a bike down the middle of Las Vegas Boulevard without fear of oncoming traffic. That was the scene mid June … before visitors from nearby states began driving to the entertainment capital of the world in search of a respite from COVID-19. Las Vegas is open, but it is far from business as usual, and it will take some time for large convention bu...
Vegas’s First Adults-Only Resort to Deliver Digital Capabilities With Mobile Check-In, In-Room Tablets
INTELITY | July 15, 2020
Circa Resort & Casino, opening later this year, will pair vintage Vegas hospitality with cutting-edge contactless technology to “wow” both guests and players alike. Los Angeles, CA (July 15, 2020) - INTELITY®, the leader in contactless guest experiences for the hospitality industry, announced today a new deal with Circa Resort & Casino to provide mobile check-in and mobile key, as well as deploy a fleet of 10” luxury tablets that will enable contactless service and give guests unprecedented digital control over their stays. Set to open in late 2020, the Circa Resort & Casino will pay tribute to both the history and futur...
The Bottom Line of Hotel Automation Is…..Well…., the Bottom Line!
Jos Schaap | July 14, 2020
By: Jos Schaap, CEO & Co-Founder ROOMDEX Traditionally, hospitality has been a conservative industry when it comes to technology given that the focus has always been on face-to-face service between staff and guest. The central location for the majority of these interactions has been the front desk (or Front Office (FO) department). COVID-19, however, is changing all of this. No one knows for sure what the new normal will look like but hotel stays are likely to be a stripped-down affair, particularly in higher-end hotels where personalized service and amenities have long been part of the draw. Step into any hotel lobby now and you’...
Contactless Technology, Hospitality Services, and the Cloud
Infor | July 13, 2020
Cloud technology in the hospitality industry is changing the way that hotels, resorts, and gaming organizations serve guests. The deciding factor to success is in how simple it is for a guest to get what they want from a hotel via their own personal devices even before they arrive at a location. Essential mobile-based technology enables them to book a room, to set arrival times, to upgrade a room, add services, and more, all without necessarily having to make contact with staff. That call for contactless solutions delivered via cloud PMS is a priority for the industry right now. This is for convenience reasons. Yet it also has social impli...
Looking Forward: How Hotels Can Safely Leverage Small Meeting Space
Ryan Hamilton | July 8, 2020
By Ryan Hamilton You glance at the clock in the top right-hand corner of your computer screen. It reads 1:27 PM, and you realize that, once again, your post-lunch work is about to be interrupted by another meeting. Of course, not a physical meeting. Rather, another Zoom call to add to the frequent barrage of virtual meet-ups that have consumed much of your days since the pandemic struck. While you relish the lack of a commute and the flexibility associated with working from home, you can’t help but acknowledge that the influx of emails, Slack notifications, Zoom calls, and meeting invites has paved the way to fragmented workflow over ...
Maestro PMS + Silverware POS Bringing Contactless Phone-to-Table Guest Dining Experiences to Hotels and Resorts; Integration Is an Industry First
Maestro PMS | July 8, 2020
Webinar to showcase ‘In-Seat’ digital menu / guest ordering / guest payment platform that leverages leading PMS and POS integration extending the touchless traveler experience from rooms to restaurants Markham, Ontario, July 8, 2020 — Long-time integration partners Maestro PMS and SilverWare POS will unveil a new, customizable, mobile tableside ordering and payment platform to customers this month during its free touchless guest journey webinar series. The “In-Seat Contactless Platform” goes beyond conventional PMS/POS integration to give guests touch free control over their dining experiences. Restaurant patrons can scan a QR co...
Hotel Internet Services Publishes New Research Report Analyzing Latest Trends in Guestroom Entertainment and Virtual Assistant Technology
Hotel Internet Services, Inc. | July 7, 2020
In-depth White paper leverages guest and hotelier survey results to demonstrate rapidly growing demand for comprehensive solutions able to address preferences for personalized entertainment and voice-activated service. CLEARWATER, Fla. — July 7, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the publishing of a new white paper analyzing the latest guest trends when it comes to what they expect from in-room entertainment, convenient access to hotel services as well as the ability to interact with property amenities without increasing the risk o...
Ten Covid Features for Hotel Management Software
Larry Mogelonsky | July 1, 2020
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) The necessary response to the new viral sanitization guidelines stemming from the COVID-19 pandemic affect every department in a hotel. As you look to ramp up occupancy over the summer, incorporating all these new procedures without significantly increasing the cost of labor will require some major updates to your management software so that automation can handle much of the ‘grunt work’. Moreover, you want your teams to be able to get up to speed as quickly as possible and without any fears for their own safety or demoralization from all the new steps they have to remember. Fro...
Oracle Ecosystem Ignites Innovation to Accelerate Hospitality Recovery
Oracle Hospitality | July 1, 2020
Oracle Hospitality’s open architecture gives vendor-partners an expedited path to integration helping hoteliers prepare for the new next REDWOOD SHORES, Calif. – July 1, 2020 – Oracle Hospitality is committed to helping the hospitality industry get back to business. To support this effort, Oracle, with support from HTNG, recently hosted Innovation Week, a collaborative event dedicated to accelerating the industry’s recovery and accommodating the rapidly evolving demand for low or contactless guest and employee interactions. The inaugural event drew 465 attendees across more than 200 hospitality technology organizations from 48 coun...
Luxury Resort in France, Lily of the Valley, Selects Cendyn
Cendyn | June 23, 2020
With eInsight CRM, Lily of the Valley will benefit from a CRM and guest intelligence solution that allows them to learn more about their guests. Tuesday, June 23, 2020, London, UK – Cendyn, the leading innovator in CRM, sales, and revenue strategy for the hospitality industry, announces that Lily of the Valley has selected Cendyn to power CRM at their luxury resort in the South of France. With eInsight CRM, Lily of the Valley will benefit from a CRM and guest intelligence solution that allows them to learn more about their guests. Collecting data from multiple sources to provide an accurate, single source of truth for each guest, e...
Horizon Properties Group Maintains Business Continuity With Aptech’s PVNG During CV19
Horizon Hospitality LLC | June 23, 2020
PITTSBURGH, June 23, 2020 – “I came onboard Horizon Properties Group in late 2015 and started to review cloud-based hotel accounting software systems. This was three years before the CV19 difficulty began. When we deployed Aptech’s PVNG Enterprise Accounting this February we did not plan for a pandemic, but PVNG has been instrumental in our business continuity because now we can oversee financial performance and effectively manage operations remotely,” said Joshua M. Morgan, CHTP, director of technology and infrastructure for Horizon Properties Group, LLC. Horizon Hospitality LLC specializes in hotel ownership, partner relationship...
Hulsing Enterprises, LLC Partners With ProfitSword to Maximize Data Management, Business Intelligence and Strategic Planning Abilities
ProfitSword | June 23, 2020
PRAIRIE VILLAGE, Kan. (June 23, 2020) – ProfitSword, hospitality’s premier developer of business intelligence and data integration software, has been selected by Hulsing Enterprises, LLC to implement ProfitSage, the industry’s leading performance data management, operational and financial reporting solution. A widely renowned hospitality and medical facility management company that oversees an array of major hotel brand locations across the US, Hulsing Enterprises can now leverage ProfitSage at each of its hotel properties to provide employees with real-time and granular insight into business performance. ProfitSage’s fully customizab...
Seminole Hard Rock Hotel & Casino Hollywood in Florida Selects ASSA ABLOY Global Solutions to Implement Latest in Guest Security and Convenience
ASSA ABLOY Global Solutions | June 23, 2020
Stockholm – June 23, 2020 – ASSA ABLOY Global Solutions has announced the successful implementation of its advanced VingCard Essence and VingCard Signature RFID door locks at the Seminole Hard Rock Hotel & Casino Hollywood, Florida. A world-renowned integrated resort known for its hospitality and musical entertainment, Seminole Hard Rock Hotel & Casino Hollywood selected the stylish VingCard Essence to be implemented at its recently opened Guitar Hotel while ensuring the maximum safety of guests at The Oasis Tower with the installation of VingCard Signature RFID. Constructed to resemble back-to-back guitars, the 638-guestroom G...
Clear Sky’s Beverage Inventory Control Software Implemented at the W Montreal Hotel
Clear Sky Software | June 23, 2020
CHARLOTTE, North Carolina – June 23, 2020 – Clear Sky Software, Inc. announced today that the W Montreal Hotel in Montreal, Canada recently completed the installation of its beverage inventory control software. The W Montreal selected Clear Sky Software to help control all beer, liquor and wine inventory. Called Clear Sky BEVERAGE, this system is a comprehensive, perpetual inventory system that tracks and controls all beverage products. Functions include purchasing, receiving, outlet transfers/issues/returns and physical inventory. Also installed is Clear Sky’s Interface to the HotShop Procurement System and Micros Simphony POS System....
RingMD and PROVision Partners Bringing Integrated Telemedicine Platform to Hotel and Cruise Industries
RingMD USA Inc. | June 18, 2020
Globally deployed platform ensures an exceptional guest/passenger experience while providing a contactless medical outreach solution essential in today’s travel environment BOSTON AND NEW SMYRNA BEACH, FLORIDA, JUNE 18, 2020 — As hoteliers and cruise operators prepare for reopening, virtually all brands are deploying heightened sanitation practices, social distancing processes, and other health safety programs to protect travelers as part of today’s “new normal.” But to go a crucial step further and provide last-mile assurances that travel is safe, RingMD USA Inc. has partnered with PROVision Partners International to bring trust...
React Mobile Taking Panic Button Alert Monitoring, Administrative Controls to the Cloud
React Mobile | June 16, 2020
New browser-based ‘Dispatch Center’ giving hoteliers on-the-go access to the employee safety platform any time on any device Seattle, June 16, 2020 — React Mobile, the most trusted provider of panic button solutions to hotels, has recently updated its Dispatch Center to give response teams real-time access to emergency alerts via any browser. The new customer portal provides remote access and complete administrative control of the cloud-based safety platform from anywhere. “Having mobile access to emergency alerts is critical in these uncertain times,” said Robb Monkman, React Mobile CEO. “Whether an employee needs immediate...
Residences at Daniel Webster Adapts to High-Performance Guest Wi-Fi Needs by Partnering With Hotel Internet Services
Hotel Internet Services, Inc. | June 16, 2020
Extended stay hotel experiences uptick in positive online reviews by ensuring fast and reliable internet connections for core business traveler demographic. MERRIMACK, N.H. — June 16, 2020 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful implementation of an advanced high-speed Wi-Fi network upgrade at the Residences at Daniel Webster in Merrimack, New Hampshire. An extended stay property that offers flexible occupancy terms and a true “home away from home” experience, with suites equipped with full kitchens along with enticing on-...
TraknProtect Launches TraknKleen™ Technology Solution to Promote Hotel Cleanliness, Guest Safety and Wellbeing
TraknProtect | June 9, 2020
Staff safety solution innovator releases housekeeping app to improve protocol SOPs and brand standards to meet guest expectations in a post-COVID world Chicago – June 9, 2020 – TraknProtect, a pioneer of location-based technology purpose-built for the hotel environment, today announces the launch of TraknKleenTM, a new IoT technology solution designed to help hotels further enhance housekeeping operations, while providing guests with security and peace of mind during post-COVID travel. TraknKleenTM trilaterates data from multiple sources, such as housekeeping carts, I.D. cards, cleaning supplies, and other assets, to automatically trac...
