Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
The Top 7 Pain Points in Hospitality Procurement and How to Overcome Them
Johannes Vocke | July 24, 2024
Technology
Why Google Ratings Might Just Be Your Hotel’s Most Important Quality Metric
Daniel E. Craig | June 27, 2019
By Daniel E. Craig, Founder, Reknown Move over, TripAdvisor — there’s a new sheriff in town. Over the past couple of years, Google has revamped its review product, increased review volume exponentially, and made Google ratings more prominent in search, maps and hotel listings. As a result, Google ratings may have emerged as the most important measure of quality for hotels. Here’s why. In Search, Google Reigns Supreme Google’s role as chief gatekeeper to online travel planning difficult to dispute, but does it hold a monopoly on search? While company officials bristle at the suggestion, others aren’t so convinced. “Goo...
Just Like Hotels, Not All Property Management Systems Are Created Equal
Nicole Dehler, Vice President of Product Management | June 27, 2019
The hospitality industry finds itself in a number of technological transformations. From guest-facing solutions to operational platforms, the legacy technology which once ruled our sector is slowly being replaced by modern, more agile solutions. Once slow to adopt new technology, the hospitality industry is now turning to mobile-friendly, cloud-based platforms to provide a more personalized and streamlined guest experience But in spite of their promise, hoteliers are realizing that not all PMS platforms are created equal 一 requiring new vetting process to separate the technological wheat from the chaff. Legacy PMS - not designed for m...
TravelNet Solutions Celebrates 20th Anniversary by Releasing Its First Commercial “Transformation”
TravelNet Solutions | June 27, 2019
(Minneapolis, Minn.) June 27, 2019 -- TRAVELNET SOLUTIONS (TNS), a leading hospitality industry provider of integrated Hospitality CRM, Vacation Rental PMS Software and Digital Marketing Solutions is celebrating the 20th Anniversary of the Company’s founding and announces the release of their first commercial “Transformation” Following the successful rebrand to TravelNet Solutions at the beginning of 2019, TravelNet further clarifies its mission of Transforming How Hospitality Works with a commercial that positions the 20 year old technology Company as a guide for those seeking growth and transformation in an ever changing, hyper com...
Rainmaker Announces New Website Launch
Rainmaker | June 26, 2019
ALPHARETTA, GA. — June 26, 2019 — - The Rainmaker Group (Rainmaker), a leading provider of cloud-based hospitality revenue and profit optimization software, is proud to announce the launch of its newly redesigned website at letitrain.com The new comprehensive website brings together the Rainmaker platform of solutions into a more visual experience while providing customers and site visitors access to a wealth of content, webinars and learning resources. "We are excited to debut our new company website,” says Mike Cowles, Rainmaker CEO. “The new design and improved readability will be a much more enjoyable viewing experience ...
ProfitSword Unveils Superior Data Management and Business Planning Efficiency With New User Interface
ProfitSword | June 26, 2019
User-friendly interface accessible on any device while providing even greater data and reporting customization abilities that increase operational efficiency and the potential for additional revenue. ORLANDO, Fla. (June 26, 2019) – ProfitSword, hospitality’s premier developer of business intelligence and data integration software, has announced the release of a new user interface for its industry-leading suite of data management and business intelligence solutions. Recently showcased by ProfitSword during HITEC Minneapolis, the new user interface is recognized for its ability to provide full integration with disparate property systems ...
Duetto Releases Whitepaper Based on Revenue Manager Feedback
Duetto | June 25, 2019
New publication details how and why hoteliers must look beyond revenue and lean on technology to enable and empower them to provide a better guest experience. San Francisco, 25 June, 2019 - Duetto, hospitality’s innovative provider of cloud-based revenue strategy applications, has published a whitepaper showcasing research gathered through surveys and interviews with nearly 100 revenue managers from across the globe. The piece explores many of the new trends shaping the hotel industry as well as many of the pain points experienced by revenue managers, including how concerns seem to have shifted from competing with OTAs and driving top...
SalesAndCatering.com Partners With Visrez to Offer State of the Art 3D Event Graphics
SalesAndCatering.com, LLC | June 25, 2019
Diagramming to Help Properties Sell Events More Effectively. STS Cloud Users Can Now Create Photo-Realistic 3D Event Plans to Close More Business MOUNT PLEASANT, SC, June 25, 2019 – Leading tech vendor SalesAndCatering.com announced its partnership with 3D Visualization provider Visrez. The partnership enables hotel company users of SalesAndCatering.com’s STS Cloud system to provide clients with realistic event graphics and floor plan diagrams to help close more business. STS Cloud is a full-function, cost-effective hotel sales and catering software system used by hundreds of properties and multi-property hotel groups. Visrez is a wide...
Ruby Hotels Selects Shiji’s Infrasys Cloud for Its Point-of-Sale Platform
Shiji Group | June 25, 2019
Munich, Germany - Ruby Hotels has selected Infrasys Cloud point-of-sale (POS) to power their Ruby Lilly location in Munich Germany. When searching for a POS system, Ruby Hotels was looking for a system that was intuitive, flexible, and able to grow with them. With Infrasys, Ruby Hotels can expand their portfolio quickly and seamlessly. The native cloud-based platform makes it easy for Ruby to track revenue, manage pricing and much more, anytime, anywhere; for their entire enterprise. “It has been great working with the Infrasys team to bring modern cloud technology to our hotel. Our goal is to provide a contemporary and affordable for...
1,000-Room Plaza Hotel & Casino in Las Vegas Upgrades Magstripe Door Locks to dormakaba RFID
dormakaba | June 19, 2019
At HITEC in Minneapolis Visit dormakaba in Booth #1308 JUNE 17-20, 2019 at the Minneapolis Convention Center dormakaba Makes Hospitality Safe and Secure at The Plaza Hotel & Casino Las Vegas MONTREAL, June 19, 2019 – dormakaba, the provider of secure Saflok™ and Ilco™ electronic door locks announced the Plaza Hotel & Casino in Las Vegas upgraded guest door locks at the 1,000-room property to dormakaba’s MT RFID electronic locks. The Plaza Hotel & Casino upgraded its legacy magstripe door locks with dormakaba’s more secure guestroom locks. The full-service Plaza has 1,003 updated rooms and suites, a classic Vegas ...
Beach Retreat & Lodge at Tahoe Installs STS Cloud to Manage Groups and Events at Full-Service Destination Resort
SalesAndCatering.com, LLC | June 19, 2019
System Provider SalesAndCatering.com Delivers Affordable Full-Service Cloud System Functionality to Help Lake Tahoe Team Close More Business MOUNT PLEASANT, SC, June 19, 2019 – Beach Retreat & Lodge at Tahoe launches STS Cloud Hotel Sales and Catering software by SalesAndCatering.com to sell and manage events at the resort destination. STS Cloud is a full-function, cost-effective hotel sales and catering software system used by hundreds of properties and multi-property hotel groups. Beach Retreat & Lodge at Tahoe is a year-round full-service resort on the shore of Lake Tahoe. Click here for information on SalesAndCatering.com....
Vertical Booking USA Launches a New Mobile CRS App & Releases a New Update to CRO
Vertical Booking | June 19, 2019
Both these tools help hotels to manage their reservations more efficiently. Portland, OR – June 19, 2019 – Today, Vertical Booking USA - the leading reservation technology provider to hotels around the globe - is launching a new, mobile, app-based version of their Central Reservation System (CRS) and an updated version of their Central Reservation Office (CRO) solution. With the two new releases, Vertical Booking USA is providing hoteliers with all of the reservation tools that they need to minimize reservation headaches and increase direct bookings and revenues. Vertical Booking USA’s mobile CRS application makes it possible for ...
Cendyn Announces Strategic Follow On Equity Investment From Accel-KKR
Cendyn | June 18, 2019
Boca Raton, Florida – June 18, 2019 – Cendyn, the leading provider of hotel CRM and hotel sales platforms for the hospitality industry today, announces a strategic follow on investment from Accel-KKR, a leading Silicon Valley based technology-focused investment firm. This investment for Cendyn will enable the business to further scale and innovate its solutions for the hospitality industry. As part of the transaction, Charles Deyo, CEO & Founder will move to the role of investor and board member. Tim Sullivan will drive day-to-day operations of the business and serve as its President. The terms of the transaction were not disclosed...
GuestTek Launches Its OneView Internet Cloud Platform
GuestTek | June 18, 2019
Centralized WiFi Management Provides Secure, High Performance Connectivity for Less Calgary, Alberta – June 18, 2019 – GuestTek Interactive Entertainment Ltd., the global leader of end-to-end hospitality technology solutions, is excited to announce the launch of its OneView Internet Cloud (OVI Cloud), which the company will debut this week at HITEC Minneapolis. OVI Cloud’s advanced platform seamlessly integrates with hotel properties’ existing network hardware to provide secure, high performance connectivity with no up-front capital expenditure. Plus, GuestTek’s long-standing partnerships with the industry’s leading hardware...
Hotel Internet Services Named In-Room Entertainment Technology Champion by Info-Tech Research Group
Hotel Internet Services, Inc. | June 18, 2019
HIS and BeyondTV solution listed as industry champion in newly published vendor landscape report recognizing strong market presence and ability to serve as an industry trendsetter. CLEARWATER, Fla. — June 18, 2019 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has been recognized as an in-room entertainment industry champion in a recent vendor landscape report published by the Info-Tech Research Group Gaming & Hospitality Research Center (GHRC). Selected as one of only five companies to be awarded the title of champion, HIS with its BeyondTV guestroom conten...
ASSA ABLOY Global Solutions Showcases Cloud-Based Vostio Access Management at HITEC Minneapolis
ASSA ABLOY Global Solutions | June 18, 2019
With multiple properties already leveraging the solution, attendees are set to gain valuable insight into why cloud-based technology is the future of hospitality security access management Stockholm – June 18, 2019 – ASSA ABLOY Global Solutions is set to showcase Vostio Access Management at this year’s HITEC Minneapolis, taking place June 17-20 at the Minneapolis Convention Center. A next generation cloud-based solution that allows hoteliers to manage their security access operations from anywhere and at any time, Vostio Access Management is already utilized by several properties around the world, with those visiting HITEC booth #270...
INTELITY to Introduce the Newest Addition to Its In-Room Tablet Offerings at HITEC Minneapolis
Intelity | June 18, 2019
New tablet developed to deliver on hotelier’s continued demand for more capability Los Angeles, CA (June 18, 2019) - INTELITY™, best known for providing the hospitality industry with the broadest guest engagement and staff management platform, announced today it will showcase its newest in-room tablet at HITEC Minneapolis. The new ten-inch Android tablet design is fully customized for hospitality and targets expanded capabilities and improved ease of use. INTELITY’s new in-room tablet features a sleeker design, a larger screen compared to other tablets on the market, and a new docking station, which includes built-in Bluetooth spe...
Hotel Zetta Now Featuring Volara-Powered Alexa Technology in Every Guest Room
Volara | June 18, 2019
This installation expands Volara’s corporate relationship with Viceroy Hotels & Resorts; Visit Volara in Booth 2408 at HITEC Minneapolis New York and San Francisco — June 18, 2019 — Hotel Zetta, managed by Viceroy Hotels and Resorts and boasting ultra-modern guest rooms, innovative health and wellness programming and cutting-edge tech experiences in the heart of San Francisco’s bustling SoMa district, is giving its guests a fun and intuitive way to engage with the hotel and in-room technologies by featuring Amazon Alexa voice assistants powered by Volara in its guestrooms. Guests can speak commands to order hotel service dir...
AEi Communications Announces New Partnership With Percipia to Debut Percipia’s Software on AEi Smart Display Phones
Percipia | June 18, 2019
Millbrae, CA – June 18th, 2019 – Percipia, a hospitality telephony and mobility leader, and AEi Communications, a major manufacturer of guestroom phones, have entered into a partnership to develop an application suite for AEi’s 4.3-inch screen SIP handsets designed specifically for the hospitality industry. These hospitality applications were developed to integrate hotel systems and services and display them on AEi handsets. Percipia’s hospitality interface gateway and XML engine, Parallax, and AEi’s IMM software, make displaying content on AEi’s SIP display phones a breeze. “AEi has always been a great hardware manufacture f...
Clear Sky’s Beverage Inventory Control Software Up and Running at the New Westin Irving Convention Center in Dallas
Clear Sky Software | June 18, 2019
CHARLOTTE, North Carolina – June 18, 2019 – Clear Sky Software, Inc. ® announced today that the Westin Irving Convention Center at Las Colinas in Irving, Texas recently completed the installation of its beverage inventory control software. This brand new and busy convention center hotel in the Dallas/Fort Worth metroplex selected Clear Sky Software to help control all beer, liquor and wine inventory. Called Clear Sky BEVERAGE, this system is a comprehensive, perpetual inventory system that tracks and controls all beverage products. Functions include purchasing, receiving, outlet transfers/issues/returns and physical inventory. Also insta...
Duetto, RMS Cloud Enter Technology Partnership
Duetto | June 18, 2019
Cloud-based hospitality tech firms announce two-way integration, helping joint customers better manage pricing, inventory and segmentation. San Francisco, June 18, 2019 — Duetto, hospitality’s innovative provider of cloud-based Revenue Strategy applications, today announced its latest technology integration – with RMS Cloud Property Management System. The new two-way integration between Duetto’s GameChanger and the RMS 9+ Cloud PMS will enable users of both solutions to optimize pricing and better manage inventory and segmentation. In addition, the integration also allows for sharing folio data, providing added benefits to us...
TraknProtect Captures Coveted “Judges’ Choice” Award at E20X (Entrepreneur 20X) Competition at HITEC 2019
TraknProtect | June 18, 2019
Leading innovator of employee safety button technology selected by a panel of judges as winner of top industry award recognizing innovative startup companies in the hospitality sector Minneapolis – HITEC Booth #3017 – June 18, 2019 – TraknProtect, a leading provider of real-time location technology purpose-built for the hospitality environment, has continued its winning streak, claiming the top industry innovation award in this year’s Entrepreneur 20X (E20X) competition at HITEC Minneapolis. Selected by an expert panel of judges comprised of hotel technology professionals, TraknProtect was honored with the Judges’ Choice Award, ...
Percipia Collaborates With Lenovo to Debut Lenovo Smart Tab for Hospitality
Percipia | June 18, 2019
Chicago, IL – Percipia, the leader in hospitality telephony and mobility solutions, has partnered with Lenovo™ to bring their technology to the guest-room. Percipia’s PMS interface gateway, Parallax, along with Percipia’s mobility platform, Latitude, power the Lenovo Smart Tab to bring the ultimate hospitality experience to each and every guest-room. Percipia is known for their hospitality interface engine, Parallax, which ties in any hospitality system on property, to give guest and staff a seamless experience. When guests interact with Latitude mobile application platform, they communicate to all hotel systems like the PMS, conci...
Nomadix Integrates New Passpoint™ Hotspot 2.0 Technology Powered by Global Reach Technology to Simplify and Ensure Seamless Hotel Wi-Fi Network Conn
Nomadix | June 18, 2019
New enhancement provides instant authentication of Wi-Fi-enabled devices and seamless, secure online experience for guests connecting to Nomadix gateway-supported networks. AGOURA HILLS, Calif. – June 18, 2019 – Nomadix Inc., Nomadix, a provider of guest-facing cloud-managed network edge devices, has announced the addition of Passpoint™ Hotspot 2.0 technology from Global Reach Technology to its Wi-Fi network gateway solutions. Mirroring today’s cellular connectivity experience, the integration of Hotspot 2.0 with Nomadix gateway technology offers a next generation Wi-Fi experience to secure and streamline guest Wi-Fi authenticatio...
CallTek Introduces the Odyssey Cx Comprehensive Call Center Platform at HITEC
CallTek | June 18, 2019
Hospitality Technology’s First Step in Guest Satisfaction Minneapolis – HITEC 2019 (June 18) – CallTek, the technology industry’s preferred white label support company, introduced a comprehensive call center insight platform, Odyssey Cx, at the HITEC hospitality technology conference in Minneapolis. The proprietary cloud-based platform records and analyzes every voice interaction, providing the industry with most extensive understanding of the guest experience when communicating with voice agents for reservations and technical support. Hospitality Technology professionals at HITEC in Minneapolis can experience Odyssey Cx at the...
