Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
GuestTek Launches GuestFlix – Its New Cloud-Streaming Video on Demand App
GuestTek | June 13, 2019
Affordable Solution to Generate Revenue from VOD Calgary, Alberta – June 13, 2019 – GuestTek Interactive Entertainment Ltd., the global leader of end-to-end hospitality technology solutions, has launched GuestFlix – its new cloud-streaming video on demand app, which the company will debut at HITEC Minneapolis. There are two main benefits of GuestFlix: No up-front capital expenditure and the opportunity for revenue generation from VOD. The secure cloud-based platform means that there is no requirement for an on-premise VOD server, set top boxes or licensing fees. The platform also enables hoteliers to generate revenue from their vi...
Angie Hospitality Offers Integrations and Support for Staff Alert Technology to Ensure Hotels’ Ability to Prioritize Employee Safety and Comfort
Angie | June 13, 2019
Angie’s support of Bluetooth Low Energy allows hotels to implement their chosen staff alert technology, enabling staff to summon assistance or alert colleagues to urgent situations. San Jose, Calif. & Minneapolis – HITEC Booth #1646 – June 13, 2019 – Angie Hospitality, developer of the industry’s first 24-hour interactive guest room assistant purpose-built for the hotel environment, announces its ability to offer flexible options for hotels looking to deploy staff alert technology and other devices using BLE (Bluetooth Low Energy). Hotels and resorts with Angie deployed can now easily integrate their chosen staff alert techn...
Fuel to Release Exclusive Early Edition of Leisure Travel Study Results at HITEC 2019
Fuel | June 13, 2019
Leading provider of hotel software and digital marketing solutions to provide sneak peek at critical industry data to attendees of world’s largest hotel technology show Myrtle Beach, SC and Minneapolis - HITEC Booth #2920 - June 13, 2019 – Fuel, a leading provider of hotel software and digital marketing solutions for the global hospitality industry, is providing access to an early edition of its much anticipated annual Leisure Travel Study at HITEC 2019 in Minneapolis. HITEC attendees will have access to the study at Booth #2920 on the HITEC trade show floor. The Leisure Travel Study is a comprehensive analysis of the ever-changing...
ProfitSword and WVC RubixCloud Partner to Provide Hotels With Comprehensive and Seamless Business Intelligence and Financial Accounting Platform
ProfitSword, LLC | June 12, 2019
In-depth integration provides both single properties and entire hotel portfolios with ability to ensure full data integrity between accounting and business intelligence systems.  ORLANDO, Fla. – (June 12, 2019) – ProfitSword, a leading provider of Business Intelligence solutions for the hospitality industry and WVC RubixCloud (WVCRC) providing best-in-class technology and accounting services, have partnered to create a comprehensive data management and accounting solution that provides key financial and operational benefits for the hospitality industry. The integrated solution is designed to allow a single hotel or an entire portfo...
InnSpire to Showcase TechOvation Winner GuestMagic.AI at HITEC 2019
InnSpire | June 12, 2019
Industry innovator to demonstrate disruptive new guest engagement platform that leverages the power of artificial intelligence to provide hotel guests with a highly personalized stay experience, while maximizing revenue opportunities for hoteliers Stockholm and Minneapolis – HITEC Booth # 1546 – June 12, 2019 – InnSpire, a leading provider of guest engagement, digital entertainment and business intelligence solutions for the global hospitality market, is preparing to showcase its award-winning GuestMagic.AI platform at this year’s Hospitality Industry Technology Exposition and Conference (HITEC), taking place from June 17-20, 2019...
SocialSurvey Expands Into the Hospitality Industry
SocialSurvey | June 12, 2019
SAN RAMON, CA, June 12, 2019 – SocialSurvey, launched in 2015 and best in class Reputation Management platform in real estate, mortgage and insurance, is introducing their innovative technology at HITEC in Minneapolis, MN June 17-20, 2019. SocialSurvey is showcasing new technology that connects and measures at the employee level to drive behavior that creates a better guest experience, increases brand engagement and drives enhanced online reputation and SEO. Integrating your frontline employees into your customer feedback system will create a happier employee, better data, higher response rates (avg 54%), greater customer loyalty and b...
International Motivational Speaker, Chris Koch, Named GuestTek Brand Ambassador
GuestTek® | June 12, 2019
Calgary, Alberta – June 12, 2019 – GuestTek Interactive Entertainment Ltd., the global leader of end-to-end hospitality technology solutions, is excited to announce that international motivational speaker, Chris Koch, has been named as the company’s new brand ambassador. Chris has appeared on The Oprah Winfrey Network, the Dr. Oz Show and has been featured on Ted Talks. Born without arms or legs in a rural area of Western Canada, Chris has learned to overcome everyday challenges most people take for granted. He travels the world to share his message of resiliency, courage, and perseverance with event appearances at schools, charitabl...
It’s More Than Okay to Self-Operate Your Audiovisual Services
Jeff Loether | June 12, 2019
10 top advantages of providing your own AV equipment and staff By Jeff Loether Outsourcing audiovisual services to a third-party provider has its advantages but is not always the right choice for every facility. Hotels and conference centers that provide standard presentation and voice reinforcement services often choose to use their own equipment and staff since they have only occasional needs for advanced equipment, support or labor. To help determine if a venue should self-operate its day-to-day AV services, operators first need to evaluate their venues, the types of support required for the events they book, the capabilities of thei...
8 Critical Questions to Ask When Shopping for Voice Technology at HITEC Minneapolis
Volara | June 12, 2019
Without seamless integrations in place, even the best voice assistants can add complexity, risk and cost; Visit Volara in Booth 2408 to learn more New York — June 12, 2019, 2018 — The rate of smart speaker adoption in the United States does not appear to be slowing, with 57.8 million adults owning at least one smart speaker according to a recent Voicebot.ai survey. Perhaps that’s why 79% of hoteliers named voice-enabled technology as a top investment choice for 2019. With voice on command becoming the new on demand, hoteliers attending HITEC Minneapolis next week will be shopping for voice-enabled devices to install in guestrooms fo...
Video Report: dormakaba Announces Advanced Saffire LXâ„¢ Electronic Lock at HITEC
dormakaba | June 11, 2019
At HITEC in Minneapolis Visit dormakaba in Booth #1308 JUNE 17-20, 2019 at the Minneapolis Convention Center Mobile-Ready Saffire LX is Attractive, Secure RFID Lock for Retrofits and New Builds to Enhance Guest Experience MONTREAL, June 11, 2019 – dormakaba, the provider of secure Saflok™ and Ilco™ electronic door locks will demonstrate its new Saffire LX mobile-ready RFID guestroom electronic door lock for HITEC attendees at booth 1308. Saffire LX features reliable RFID technology in a contemporary design. Easy-to-use, flexible, and secure, Saffire LX gives hotels the option of offering guests RFID keycards or issuing mobile cre...
Guests at Elliot Park Hotel in Minneapolis to Benefit From Wireless Casting and Voice Control Technology From BeyondTV During HITEC 2019
Hotel Internet Services, Inc. | June 11, 2019
Recent HIS implementation of content streaming and virtual assistant platform at luxury Minneapolis property to provide real-world experience of BeyondTV GuestCast solution during world’s largest technology show. MINNEAPOLIS — June 11, 2019 — Each year, hotel technology executives from around the world flock to HITEC in search of the most advanced technologies to address rapidly evolving guest needs, as well as enhancing operational efficiency. This year, guests staying at the ultra-modern Elliot Park Hotel in downtown Minneapolis during the show will have a unique advantage. As a result of a recent Hotel Internet Services (HIS) impl...
Angie Hospitality Announces Robust Language Support for Spanish, French, German, and Chinese to Meet Global Demand for Guest Room Voice Technology
Angie Hospitality | June 11, 2019
The industry’s only purpose-built virtual assistant and voice-activated technology solution now supports robust voice- and touch-based language processing in multiple languages, in addition to English. San Jose, Calif. & Minneapolis – HITEC Booth #1646 – June 11, 2019 – Angie Hospitality, developer of the industry’s first 24-hour interactive guest room assistant purpose-built for the hotel environment, has announced robust multilingual functionality to meet global demand for voice technology and to simplify international travel. Guests and staff who desire to interact with Angie in Spanish, French, German or Chinese will now...
Volara to Reveal Enhancements to Its Voice-Based Conversation-Management Software at HITEC
Volara | June 11, 2019
Visit Volara in Booth 2408 June 17 to 20 at the Minneapolis Convention Center Volara can be seen voice-enabling more than 20 integrated technologies at HITEC, including IPTV, room controls, energy-management, staff alert, SMS-based guest engagement and work order-management systems; New York — June 11, 2019 — Volara will unveil new enhancements to its voice-based conversation-management software during HITEC Minneapolis next week. Volara’s software turns popular voice assistants (Amazon Alexa, Google Assistant, IBM Watson, Smartbeings WooHoo®) into a hotel business tool that drives more efficient guest service, influences guestsâ...
INTELITY Partners with MIWA to Further Expand Mobile Key Availability
INTELITY | June 11, 2019
The integration makes keyless entry more accessible to hotel properties globally Los Angeles, CA (June 11, 2019) - INTELITY™, the provider of the broadest guest engagement and staff management platform in hospitality, announced today that it has integrated with MIWA Lock Company. This new integration expands the availability of mobile key capabilities within the hospitality industry and gives properties a wider range of choice when choosing an electronic lock vendor. “Integrating with INTELITY will increase the availability of secure mobile access for properties of all sizes and will help us meet the growing demand for mobile key fu...
Introducing NextGuest at HITEC Minneapolis Booth 940
NextGuest | June 11, 2019
The leading hospitality technology and digital marketing company will be attending HITEC Minneapolis, June 17-20. NEW YORK (June 11, 2019) — NextGuest is preparing for HITEC Minneapolis, where it will be showcasing new products and services. The Hospitality Industry Technology Exposition and Conference is the largest and longest-running convention of its kind, highlighting industry leaders and the latest in hospitality technology. The event draws thousands of attendees and is held in a different city each year, with Minneapolis serving as the 2019 destination. NextGuest is utilizing HITEC to reintroduce itself, with the company having...
Concord Hospitality Standardizes Accounting on Aptech’s PVNG Cloud-Based Enterprise Financial System for 112 Hotels
Concord Hospitality Enterprises Company | June 10, 2019
At HITEC in Minneapolis Visit Aptech in Booth #2208 JUNE 17-20, 2019 at the Minneapolis Convention Center Aptech, Recognized as The Industry Standard for Hospitality Financial Systems, Will Support Concord’s Multi-Brand Portfolio Expansion  PITTSBURGH, June 10, 2019 – Aptech Computer Systems will standardize Concord Hospitality’s accounting processes for 112 hotels on the PVNG Enterprise Hotel Accounting System to support expansion of Concord’s multi-brand portfolio. Headquartered in Raleigh, N.C., Concord Hospitality holds more than three decades of experience in operating leading hotel brands including Marriott, Hilton an...
TraknProtect Selected to Present Location-Based Employee Security Platform During Entrepreneur 20X (E20X) Competition at HITEC 2019
TraknProtect | June 10, 2019
The pioneer of employee safety button technology chosen to participate in annual startup competition and showcase at the launch of HITEC Minneapolis 2019 Minneapolis – HITEC Booth #3017 – June 10, 2019 – TraknProtect, a leading provider of real-time location technology purpose-built for the hospitality environment, has been selected by HFTP (Hospitality Technology Financial Professionals) to present its award-winning solution during the Entrepreneur 20X (E20X) competition at this year’s HITEC Minneapolis on June 17, 2019. During E20X, selected companies prepare and deliver four-minute presentations which are then judged by a panel...
Technology Innovator Travel Tripper & Pegasus Deploys ADA-Compliance Monitoring Across Dozens of Hotels, Brands
TRAVEL TRIPPER & PEGASUS | June 10, 2019
New monitoring platform helps hotels maintain web accessibility compliance with the Americans with Disabilities Act, avoiding costly lawsuits (New York) - June 10, 2019 — The newly merged Travel Tripper and Pegasus is seeing significantly increased demand for its ADA Compliance Auditing and Monitoring Program. Travel Tripper, a hotel technology innovator known for its reservations and e-commerce platforms, added this feature to its suite of services earlier this year to assist hotel properties as they strive to comply with the Americans with Disabilities Act. Travel Tripper’s ADA Monitoring Program was designed exclusively for hotel...
Cendyn is Europe’s Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2019
Cendyn | June 10, 2019
Boca Raton, Florida – June 10, 2019 – Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as Europe’s Leading Hotel CRM Technology Provider and Europe’s Data Driven Marketing Agency for 2019. The prestigious World Travel Awards recognizes companies, organizations and brands that push the boundaries of hospitality industry excellence. These awards follow top honors in North America in early 2019 and four big wins in the 2018 world competition for World’s Leading Hotel CRM Technology Provider, World’s Leading Data Driven Marketing Agency, World’s Leading Hotel Sales Pr...
Volara Now Powering the WooHoo® Enterprise AI Assistant for Hotels
Volara | June 10, 2019
New York and Menlo Park, Calif. — June 10, 2019 — Volara is now powering the independent WooHoo® Enterprise AI Assistant for hotels from SmartBeings. Through a technical integration and exclusive distribution arrangement, hotel guests can now speak or touch a screen to command the Volara-powered independent voice assistant solution to order toiletries, contact the valet, expedite check out, play music, and control room temperature, lighting, or curtains, among other powerful interactions. Volara’s real-time conversation-management software and secure integrations hub connects WooHoo to more than 30 hotel technologies, giving travelers ...
CustomerCount® Teams With Noble System
CustomerCount® | June 10, 2019
Noble Agent Gamification Solution Integrated Into CustomerCount’s Enterprise Feedback System INDIANAPOLIS, IN (June 7, 2019) –CustomerCount®, has teamed with Noble Systems, the global leader in omnichannel contact center technologies, to launch yet another enhancement to CustomerCount’s  enterprise customer feedback system.  The new addition to CustomerCount’s capabilities is the integration of Noble Gamification software. Noble Gamification solutions increase productivity, reduce employee turnover, and improve customer satisfaction.  Noble Systems provides innovative solutions for Contact Center, Workforce Engagement, a...
INTELITY Partners With MyCheck to Further Simplify the Full Mobile Check-In Process
INTELITY | May 31, 2019
The integration between the hospitality technology platform and digital payment solution will allow hotels to offer a completely digital check-in experience Los Angeles, California (May 31, 2018) – INTELITY™, the provider of the broadest hospitality technology platform on the market, has announced its partnership with payment provider, MyCheck, allowing guests to have the "Uber-type experience" of paying digitally with a single click. MyCheck's interface, when integrated with an INTELITY-powered mobile app, allows guests to process a broad array of payment types with their mobile device. "Studies have shown that even a five-...
Hotel Benchmarking Reports: The Value of Monthly Data
May 30, 2019
By David Eisen Sometimes, the best way to begin a blog is by borrowing a quote. It's admittedly a conceit that helps contextualize your subsequent thoughts—an artistic device, like a voiceover in a movie. So that's what I'm going to do here to begin; use someone else's words to illustrate my own thoughts. In this instance, I turn to W. Edwards Deming, whose Wikipedia page explains that he was an American engineer, statistician, professor, author, lecturer, and management consultant. In perfect symmetry, he passed away in 1993 at age 93, and over the course of his nine-plus decades became regarded as having had more impact on Japan...
Beekeeper Joins Panel of Experts at NYU to Discuss Operations and the Guest Experience
Beekeeper | May 30, 2019
Operations Workshop XIV to investigate how improving the employee experience can lay the foundation for delivering an exceptional guest experience San Francisco, May 30, 2019 — Next week during the 41st Annual NYU International Hospitality Industry Investment Conference, a group of industry experts will discuss "Investing in the Guest Experience." Operations Workshop XIV, to be held on Monday, June 3rd at 4:00 p.m. in the Booth/Edison Room of the New York Marriott Marquis (fifth floor), will take a 360-degree view of the customer. Moderated by Jennie Blumenthal, Principle of PwC, Hospitality and Travel, panelists will discuss how ...