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Technology
TPI Hospitality Leverages ProfitSword Integration to Maximize Business Intelligence Transparency and Efficiency Across Organization
ProfitSword LLC | April 2, 2019
Developer and operator of hotels, restaurants and conference centers implements ProfitSage platform to provide all staff levels with instant access to real time performance data and unrivaled budgeting/forecasting abilities. Willmar, Minn. – April 2, 2019 – ProfitSword, hospitality's premier developer of business intelligence and data integration software, has announced the implementation of its ProfitSage operational and financial reporting solution by TPI Hospitality, a leading developer and operator of hotels, restaurants and conference centers in Minnesota and Florida. With ProfitSage now in place across its portfolio w...
Angie Hospitality Introduces New PassPoint™ Hotspot 2.0 Technology to Streamline and Simplify Guest Wi-Fi Connectivity
Angie Hospitality | April 2, 2019
Hotspot 2.0 compatibility adds simplified authentication of Wi-Fi-enabled guest devices and seamless, secure connectivity for users of hospitality's only purpose-built virtual assistant San Jose, Calif. – April 2, 2019 – Angie Hospitality, developer of the industry's first 24-hour interactive guest room assistant purpose-built for the hotel environment, has announced the addition of PassPoint™ Hotspot 2.0 technology to its award-winning virtual assistant solution. This next generation Wi-Fi platform mirrors today's cellular connectivity experience, streamlining the authentication process and allowing guests to securel...
Hotel Data Management: Build an Integrated Journey
April 2, 2019
Why data scientists need to be an integral part of a hotel's data journey. Data scientists are becoming increasingly popular and necessary as industries realize the need to manage data points and understand how to collect and breakdown their data to better advance their business. Data scientists are experts in collecting, analyzing, and interpreting data and can make educated decisions on what to do with and how to use that data. The critical role of data scientists in hotels Within the hospitality industry, data scientists are crucial to understanding the hotel's data and how to use it to benefit the overall business of the hotel. Howe...
Lodging Interactive Launches PULSE Reputation Management Platform for Hotels & Restaurants
Lodging Interactive | April 2, 2019
PARSIPPANY, NJ - April 2, 2019 - Lodging Interactive, an award-winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the launch of its PULSE Reputation Management Platform for hotels and restaurants. PULSE enables customers 24/7, real-time access to their guest review data and management responses. "PULSE provides our commingle:engage reputation management customers with a modern and visually enticing way to monitor and view guest reviews along with the guest review responses we've written for them. Additionally, customers can easily review their sentiment analysis sor...
Quore to Showcase Its Award-Winning Housekeeping Management and Engineering Solutions at HT-NEXT in New Orleans
Quore | April 2, 2019
Technology improves communications between guests and staff by streamlining housekeeping, guest relations, engineering, and every other aspect of running a hotel Franklin, Tenn. – April 2, 2019 – Quore, America's fastest-growing provider of workforce communication and engineering/housekeeping management technologies, will showcase its award-winning housekeeping, engineering and guest-relations solutions at HT-NEXT, to be held April 8 to 11 at the Hilton Riverside New Orleans. Produced by HTNG and Hospitality Technology magazine, the 2019 event will focus on "Authentic Innovation" to help hoteliers discover new solutions ...
Why World Class Independent Luxury Operators Prefer Maestro PMS Technology for Personalized Service and High-Touch Guest Engagement
Sparkling Hill Resort and Wellness Hotel | April 2, 2019
Top 100 Spa Destination, Sparkling Hill Resort Relies on Maestro to Support a Truly 'Extraordinary' Guest Wellness Experience April 2, 2019 – Luxury property operators know more about the importance of personalized guest service, guest recognition, and high-touch guest engagement than anyone else in hospitality. They understand that supporting their efforts takes the right technology partners. This is the reason hundreds rely on Maestro PMS' suite of 20+ fully integrated modules and their network of over 600 3rd party integrations to help them meet their objectives. Maestro PMS is the preferred cloud and on-premise hotel software ...
Directing The Spotlight On ‘Big Data’, Technology And Sustainability
Thomas Mielke | April 1, 2019
Thomas Mielke This year's European Hospitality Industry Technology Exposition and Conference (HITEC) will be held April 9-11 in Palma de Mallorca, welcoming industry experts and delegates to inform and educate them on best practices and the latest trends that shape the community. On the agenda are topics that touch on digital transformation, integration as well as big data, data analytics, security and GDPR. Other sessions will be held on guest recognition and interaction as well as improving the employee technology experience. In essence, commerciality and business strategy are at the forefront of what will be discussed – no doub...
Newmark Hotels Joins With Pegasus/Travel Tripper for Comprehensive CRS Solutions
Pegasus | April 1, 2019
Deal brings an expanding hospitality group of more than 16 properties in Africa to the newly combined Pegasus & Travel Tripper, which offers a complete suite of industry-leading reservations, distribution, business intelligence, and e-commerce solutions. New York, NY – April 1, 2019 – The newly merged Pegasus/Travel Tripper announced that Cape Town-based Newmark Hotels, Residences, Reserves & Lodges has signed on for a comprehensive suite of CRS solutions, including GDS, Booking Engine, Digital Marketing, CMS, Corporate Sales Representation, and Lanyon, the company's proprietary event management software. The agreeme...
Hotel Booking Engine Launched by Bedvine
Bedvine | April 1, 2019
Bedvine today announces the launch of the company's new booking engine platform, suitable for all categories of accommodation: hotels, hostels, B&Bs, apartments and villas. The new offering allows potential accommodation providers to register and operate a fully featured booking engine at no monthly cost and no commission fees. Developed entirely in-house, the platform gives accommodation owners access to an on-line account where they can centrally set up and manage all of their properties. Other than the multi-property support, the platform also supports multiple currencies, multiple languages and unlimited rooms and room rates...
The Top 5 Things You Need to Know Now in Hotel Digital Marketing: March Edition
HEBS Digital | March 29, 2019
By Margaret Mastrogiacomo, EVP Strategy This month, the latest digital innovations include Google algorithm updates, new e-commerce and influencer features on Instagram, and video rolling out to Google responsive display ads. From SEO to design, find out the top five things you need to know now in hotel digital marketing. 1. SEO: The Google March 2019 Core Algorithm Update and new measurements in Google Lighthouse. On March 12, Google announced what the SEO community is now calling The Google March 2019 Core Update, which Google is being very elusive in regards to the changes that can be expected in SERPs. The changes from this update...
StayNTouch CEO and Director of Strategic Partnerships Talk Platform Power
Alan Young | March 28, 2019
Reimagining Hotel Technology with Open APIs Based on Strategic Partnership Alignment By Alan E. Young The last few years have been a whirlwind of innovation for hospitality technology. Despite its longstanding reputation for being resistant to change and slow to adopt technological evolution, the industry has made impressive strides toward reinventing its future. And yet, the gradual implementation of the latest advancements is only half the battle. With the rise of new technology (and subsequently, new technology vendors) comes the synonymous demand for strategic alliances and integrations. Recognized as hospitality technology visionar...
INTELITY and SkyTouch Team Up to Mobilize Staff and Property Management
INTELITY | March 28, 2019
The integration between two industry leaders gives hoteliers the ability to monitor guest and staff activity from anywhere on property Los Angeles, CA (March 28, 2019) - INTELITY™, the provider of the travel industry's broadest enterprise guest engagement and staff management platform, announced today that they have teamed up with SkyTouch, the most widely used cloud-based hotel property management system (PMS). The integration will allow properties to use the INTELITY and SkyTouch technologies in tandem through the SkyTouch /CONNECT integration platform. SkyTouch is known for its innovative cloud-based property management sy...
You’ve Chosen to Self-Manage AV: Now What Happens If You Don’t Own ALL the Equipment Meeting Planners Are Asking For?
Eric Bracht | March 28, 2019
20 questions to ask when negotiating with an outside AV services provider – or there's AVaStar By Eric Bracht You've got a newly built or recently remodeled hotel, and you've made the decision to self-manage the AV services process. Bill, your hotel's banquet manager, was chosen to be responsible for the hotel's built-in and portable AV equipment. To help Bill, you've invested in AVaStar, a managed-services solution that provides step-by-step guidance to manage every aspect of the AV services process. Bill plans and details all meeting technology needs, including ensuring that portable and built in equipment is working and ready f...
Azalea Hotels & Residences in the Philippines Sees a 30% Increase in Its Revenue With Hotelogix
Hotelogix | March 28, 2019
Bangalore, 29/March/2019: Hotelogix, a leader in cloud-based Property Management Systems has announced that the adoption and efficient use of its PMS have helped Azalea Hotels & Residences in the Philippines witness a 30% increase in its revenue. With 285 elegantly furnished suite rooms and spread over 5700 square meters, Azalea Hotels & Residences is located near the famous Boracay White Beach. Given its 4-star grade guest services, the property has been rated as 'Value for Money' in the region. It has received several credits from TripAdvisor – Certificate of Excellence in 2013, Traveller's Choice Award in 2018 and Most ...
Cendyn and Hospitality Plus Collaborate to Assist Hotels With the Guest Experience
Cendyn | March 27, 2019
Boca Raton, Florida – March 27, 2019 – Cendyn, the World's Leading Hotel CRM Provider, and Hospitality Plus, the online distribution and digital marketing experts, have announced a collaborative initiative that will enable hoteliers to enhance the guest experience throughout their travel journey. Hospitality Plus work with hoteliers across multiple regions to future proof their digital engagement strategies. Their guidance and counsel for hoteliers provides solutions for revenue management, guest engagement, digital marketing, website performance, market intelligence and online reputation. This collaboration with Cendyn will...
RCD Hotels Taps Duetto to Drive All-Inclusive Technology Innovation
RCD Hotels | March 27, 2019
With Hard Rock and Nobu Los Cabos expected to open in summer 2019, RCD Hotels seeks a game-changing resort revenue strategy. Cancun, Mexico; March 27 — All-inclusive resorts require a unique revenue strategy, and RCD Hotels is partnering with Duetto to have better forecasting insights and drive more revenue at their two newest properties – Hard Rock Hotel Los Cabos and Nobu Hotel Los Cabos. RCD Hotels will initially install Duetto at five total properties, including the iconic Eden Roc Hotel Miami Beach and Nobu Hotel Miami Beach. They will implement Duetto's GameChanger application to simplify their pricing process, ScoreBo...
Opportunity for Hotels Is Big: SiteMinder Report Finds Travel to Germany Is Outpacing EU’s Top Destinations
SiteMinder | March 27, 2019
Dallas, USA – Hotels in Germany are poised to benefit from tourism numbers that are outpacing the growth of travel within the EU's most visited country destinations, a new report has found today. State of the Nation 2019: How Big is the Opportunity for Hotel Bookings in Germany? by SiteMinder, the global hotel industry's leading guest acquisition platform, reveals that Germany's inbound arrivals have almost doubled (96%) in the last 10 years to surpass the growth rates seen across the EU. While France, Spain and Italy continue to lead the EU in total traveler numbers, they trail Germany's 96% growth rate with inbound arrivals that...
San Diego’s Sycuan Casino Resort Includes INTELITY Platform in $260 Million Expansion
INTELITY | March 27, 2019
The well-established property opens its new 12-story luxury tower and expanded gaming space today Los Angeles, California (March 27, 2019) – INTELITY™, the provider of the travel industry's broadest enterprise guest engagement and staff management platform, announced today its complete hospitality platform is now incorporated into the $260 million expansion of San Diego's Sycuan Casino Resort, which opens March 27, 2019. "We are thrilled to be partnering with INTELITY to enhance the guest experience at Sycuan," said John Dinius, General Manager at Sycuan Casino Resort. "INTELITY's technology easily integrates with our ot...
Cloud5 Communications Upgrades Internet to GPNS Standards at the Key West Marriott Beachside Hotel
Cloud5 Communications | March 27, 2019
CHICAGO (March 27) – Cloud5 Communications, the leading communications technology and services provider for the hospitality industry, has recently completed the installation of high speed internet access (HSIA) at the Key West Marriott Beachside Hotel. The advanced HSIA network ensures that the property continues to provide the highest level of connectivity for guest satisfaction and meets Marriott's latest Global Property Network Standards (GPNS) for Internet. Cloud5 is a top ranked Marriott Internet supplier. Serving the full-range of Marriott properties from limited service to large conference resorts, Cloud5 has the highest le...
Hotelogix and RepUp to Host Webinar on Hotel Reputation Management
Hotelogix | March 27, 2019
Bangalore, DD/March/2019: Hotelogix, a leader in cloud-based Property Management Systems has announced that it will host a webinar on hotel reputation management in collaboration with RepUp, a guest experience management platform. Titled - How your hotel can make more money from Online Reviews, the webinar will take place on Thursday, April 11 at 2:00 PM (SGT). In today's digital travel era, an increasing number of travelers across the globe book hotels via several online hotel booking channels. In this process, they come across guest reviews that can influence their booking decisions. Most importantly, around 88% of travelers filter ou...
Virginia’s Legendary Lansdowne Resort and Spa Rejoins Benchmark Resorts & Hotels Portfolio
March 26, 2019
To Introduce the Harmony Model Wellness Program in 2019 The Woodlands (Houston), Texas, March 26, 2019 … BENCHMARK®, a global hospitality company, announces the return of Virginia's Lansdowne Resort and Spa to its Benchmark Resorts & Hotels portfolio. The award-winning property is located in Leesburg, just 30 miles from Washington, DC and 15 minutes from Dulles International Airport, in Virginia's bucolic wine and equestrian country. Lansdowne Resort and Spa joins two sister Virginia properties, including the historic Hotel Roanoke & Conference Center in the Blue Ridge Mountains and The Inn at Virginia Tech in Blacksb...
Hermitage Hotel Becomes the First Hotel in Nashville to Offer Wine by the Glass With Plum
Plum | March 26, 2019
Award-Winning Luxury Hotel to Bring Innovative Wine-On-Demand Technology Plum to their Suites, Restaurant, and Bar Nashville, Tennessee (March 26, 2019) - Plum, the first wine by the glass technology revolutionizing the hospitality industry, is proud to welcome the historic Hermitage Hotel to its rapidly growing list of new clients. By introducing Plum, the award-winning property will be the first location in Nashville to offer guests the perfect pour in the comfort of their hotel suite, while dining at the Capitol Grille or relaxing at the world-famous Oak Bar. "Our guests value a sophisticated experience that is designed with their pe...
Grand Sierra Resort and Casino Installs dormakaba BLE Enabled RFID Electronic Locks at 2,000-Room Destination
dormakaba | March 26, 2019
Casino Resort Smoothly Upgrades from Magstripe Locks to dormakaba MT RFID Electronic Door Locks MONTREAL, QC, CANADA – March 26, 2019 – dormakaba, the provider of secure Saflok™ and Ilco™ electronic door locks, announced Grand Sierra Resort and Casino successfully upgraded its magstripe guestroom door locks to dormakaba's secure MT BLE-enabled RFID locks. A team of dormakaba-certified installers converted over 2,000 magstripe guestroom door locks to RFID in less than a month. dormakaba is a total solution provider for the hospitality industry and one of the top three companies in the global market for access and...
One Simple Word to Overcome These 6 Hotel Operational Bottlenecks
Hotelogix | March 25, 2019
Hospitality professionals are often under immense pressure when it comes to standing their ground and saying 'no'. For some reason, the industry has become synonymous with accommodating any and all requests and practices, almost inclining towards powerlessness! But your hotel's growth depends just as much on going against the norm and saying 'no', as it does on saying 'sure!'. It might sound counterintuitive but when you really think about it, being a 'yes, please' person can result in a lot of internal stress and external chaos. In an industry where saying 'yes' equals good service, you owe it to yourself, your staff and your business ...
