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Technology
Erynn Torrenga and Young Lee Join INTELITY as SVP of Sales, East and VP of Finance; Benjamin Keller Promoted to SVP of Sales, West
INTELITY | February 5, 2019
Following its recent funding announcement, INTELITY hires key players to aid in its plans to expand into new markets and verticals Los Angeles, CA (February 5, 2019) - INTELITY™, provider of the travel industry's first and broadest enterprise guest engagement and staff management platform, announced today that Young Lee and Erynn Torrenga have joined the company. Additionally, the company has promoted Benjamin Keller to SVP of Sales, West. These team members are integral in the company's plans to expand and scale in 2019. Erynn Torrenga rejoins INTELITY as the new Senior Vice President of Sales, East. Torrenga will oversee INT...
SACO- The Serviced Apartment Company Collaborate With ASSA ABLOY Global Solutions and KeezApp to Implement Advanced Mobile Access Functionality
ASSA ABLOY Global Solutions | February 5, 2019
UK-based accommodation company integrates guest-facing KeezApp platform with Mobile Access by ASSA ABLOY Global Solutions, ensuring secure and hassle-free check-in/out experience Stockholm – February 5, 2019 –ASSA ABLOY Global Solutions, provider of advanced security technologies for the hospitality industry, announces the successful implementation of its Mobile Access solution by SACO- The Serviced Apartment Company via integration with KeezApp, a leading provider of guest-facing mobile app solutions. A UK-based organization overseeing more than 80,000 apartments in 35 countries, SACO sought out a security access solution ...
Hotel Internet Services Showcases Latest Enhancements in In-Room Television Casting, Voice Control and Wi-Fi Network Solutions at Stay Boutiqu
Hotel Internet Services, Inc. | February 5, 2019
Leading provider of in-room entertainment, voice-activated and secure hotel Wi-Fi guestroom technology to demonstrate newest industry trends at Los Angeles boutique hotel show. Los Angeles — February 5, 2019 — Hotel Internet Services (HIS), a full-service provider of Internet services and solutions for the hospitality industry, is set to exhibit the latest technological advances in guestroom television casting, voice activated amenity control and secure hotel Wi-Fi functionality at this year's Stay Boutique Live Trifecta conference, taking place February 11-13, in Los Angeles, CA. Exhibiting at booth #303, HIS will showcase ...
SiteMinder Reveals the Top 12 Hotel Booking Revenue Makers of 2018 as Consumer Choice Rises
SiteMinder | February 5, 2019
Dallas, USA – SiteMinder, the global hotel industry's leading guest acquisition platform, today unveils its annual lists of the channels that brought the highest total booking revenue to hotels in the USA & Canada and other top travel destinations around the world in 2018. Varying from direct hotel websites to a new host of third-party channels, the diversity of the lists this year reflects a rise in consumer choice that is forcing hotels to compete for business on more booking channels than ever before. Speaking on the lists, SiteMinder's managing director, Mike Ford, says the increased diversity is also indicative of a booki...
The State of Voice for 2019
Angie | February 4, 2019
Did you know that voice technology has been adopted faster than nearly any other technology in history? Over the last year, we've seen a tremendous increase in voice technology adoption in the home: 53% of U.S. Adults actively use a voice assistant each month, 57.8 million adults use smart speakers, and the number of households with smart speakers in the U.S. has increased 78% in the last year.4 It's no surprise that the most rapidly growing digital communication method is also the oldest. Voice is shaking up industries from retail to healthcare, and hospitality is no different. Hospitality Voice Technology Guests enjoy their ho...
2019 and Lodging Technology: Is There a One-Size-Fits-All Approach?
Matt Peterson | February 1, 2019
By Matt Peterson Turning the page on another calendar year is always fun and reflective. As we look to 2019, there are some interesting trends and new technologies that should continue to impact the lodging industry. Following is a look into two specific groups, employee and customer experiences, and how we should continue to embrace technology so it can positively affect the bottom line. With higher costs and questionable growth over the next few years, employee costs and retention will continue to be a hot topic. It goes without saying that a "happy" or "satisfied" employee is more likely to stay with their employer, but how do we mak...
Hotel Lawyer: Brand Franchise Owners Ask “What Happened to My Area of Protection?”
Jim Butler | January 31, 2019
By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com Hotel Lawyer on Owners' concerns with hotel brand franchise agreements — Areas of Protection or Non-competition clauses My partner Bob Braun is a senior member of our Global Hospitality Group® and has experience with many hundreds of hotel management and franchise agreements. Bob is also co-author of the Hotel Management Agreement & Franchise Agreement Handbook (3rd edition), and has first-hand experience with branding and management for every major traditional hotel brand, including a number of multi-branded properties. Tod...
Hapi Makes HTNG’s “Hack the Night” Hackathon Even “Hapi-er” With Presentation of Special Sponsorship Prize
Hapi | January 31, 2019
Provider of disruptive data streaming, integration and enrichment platform announces winner of the Hapi special prize award at premier hospitality industry hackathon Sunnyvale, CA – January 31, 2019 – Hapi, a transformative new data streaming, integration and enrichment platform designed to accelerate technology innovation in hospitality, has announced the winner of its special Hapi Sponsorship Challenge at the inaugural Hospitality Technology Next Generation (HTNG) "Hack the Night" Hackathon. The Hapi team took part as a Diamond Sponsor of the weekend event, which was held January 25-27 at the Plug and Play Tech Center in S...
Puzzle Partner’s Newest Client, Plum, Develops Innovative New Product That Brings Wine by the Glass Directly to Your Hotel Room
Puzzle Partner | January 31, 2019
Plum selects Puzzle Partner to capitalize on the benefits offered by the agency's expertise and impressive track record Toronto, Canada (January 31, 2019) - Puzzle Partner, the most trusted B2B travel and hospitality technology marketing agency, announced today that they have signed Plum, the first automatic appliance that perfectly preserves, chills, and serves wine so that it can be enjoyed one glass at a time in the privacy of a guest's hotel room. Puzzle Partner will become Plum's source for strategic and tactical marketing initiatives including content development, branding, public relations and persuasive messaging. With a roster ...
BENCHMARK® Expands in the Pacific Northwest With Management of Avenue Bellevue InterContinental Hotel
Fortress Development | January 30, 2019
The Woodlands (Houston), Texas, January 30, 2019 … BENCHMARK®, a global hospitality company, is expanding its presence in the Pacific Northwest and will operate the newly announced Avenue Bellevue InterContinental Hotel. Part of a new billion-dollar condo, hotel and retail development in downtown Bellevue, Washington, the spectacular new property will be InterContinental® Hotels & Resorts' first venture in the Pacific Northwest. With construction set to start in mid-2019, the dramatic and elegant two-tower development will feature 332 luxury residences and 85,000 sq. feet of high-end retail, food and nightlife –...
How Is Your Digital Space?
Madison Love | January 30, 2019
By Madison Love As our world moves more and more into the digital space, it's important to keep up to some degree. Knowing your clientele is key to knowing how far into the digital spectrum you need to go. Making your business at least social media friendly will keep you up-to-date with technology. Business trips and vacations revolve around cell phones and social media, so having free and easy access (and room specific) WiFi is a must. No matter who your guests/customers are, they will need to be catered to by means of a solid, fast WiFi connection. This should be something that is known and happening, so let's move past the ba...
PwC Hospitality Directions US: January 2019
Hospitality Directions | January 30, 2019
Our US lodging outlook remains stable, driven by a continued increase in consumer spending; increasing, albeit decelerating business investment; and relatively strong consumer confidence. Despite near-term risks, solid economic fundamentals support decelerating RevPAR growth in 2019. Fourth quarter lodging fundamentals came in just below expectations, with year-over-year RevPAR growth of 2.4 percent, driven by an average daily rate increase of 2.0 percent. Despite concerns over the impact from the trade tensions with China and rising construction/labor costs, the US lodging industry ended 2018 on solid footing, with occupancy reachin...
Ten Marketing Questions for Q1 2019
Larry Mogelonsky | January 30, 2019
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Now that we are making headway into 2019, it's time to re-evaulate the budgets you devised last quarter and see if you are indeed on the best course for the year ahead. This process can be quite rewarding if you have a clear vision of where you want to take your hotel for beyond the current fiscal cycle. The key is to plan for a gradual and continuous change, and the first step towards this is to align with your team. As for the coming year, it is definitely not business as usual. There are disruptors lurking in the dark alleys of the travelsphere, and if you aren't careful you'll s...
The Top 7 Hospitality Trends Every Hotelier Should Watch in 2019
Tammy Farley, President & Co-Founder, The Rainmaker Group | January 30, 2019
By Tammy Farley, President & Co-Founder, The Rainmaker Group Last year proved to be a strong one for the U.S. hotel industry, with occupancy, average daily rate (ADR), and revenue per available room (RevPAR) all trending positively. For 2019, STR and Tourism Economics1 optimistically project another year of growth. Changes in supply, however, will impact local market occupancy levels and hoteliers' pricing power, with many hotels experiencing more intense competition among key guest segments. To maintain profit margins, and stay ahead of the curve, consider your business in light of these top seven hospitality trends. Appealing to N...
5 Ways Hotels Can Drive Revenues in 2019
Hotelogix | January 30, 2019
As a hotelier, you focus on getting more bookings, increasing occupancy, and selling rooms at competitive rates to drive revenue for your property. But at the same time, you also need to understand how travelers are making their reservations, what they expect from you, and ultimately what makes them come back to your hotel. Here are some trends that can help you identify key areas, to fuel revenue growth at your property this year. #1 Keep an eye on millennial travelers As a hotelier, you can see many benefits if you understand millennial travelers' hotel booking pattern, and what they like. 1According to a report by Resonance Consultan...
Cendyn Is North America’s Leading Hotel CRM Technology Provider & Data Driven Marketing Agency for 2019 as Voted by World Travel Awards
Cendyn | January 29, 2019
Boca Raton, Florida – January 29, 2019 – Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as North America's Leading Hotel CRM Technology Provider and North America's Data Driven Marketing Agency for 2019. The prestigious World Travel Awards recognizes companies, organizations and brands that push the boundaries of hospitality industry excellence. Cendyn was presented with the accolades at the World Travel Awards Caribbean & North America Gala Ceremony at Sandals Montego Bay, Jamaica. This is the second year in a row Cendyn has won top honors for these two ca...
Heritage Hotels & Resorts Partners with ProfitSword to Streamline Data Management and Budgeting/Forecasting Operations
ProfitSword, LLC | January 29, 2019
New Mexico-based hotel management company adopts ProfitSage solution to automate performance data gathering, while optimizing budget and forecasting processes. Albuquerque, M.N. – January 29, 2019 –ProfitSword, hospitality's premier developer of business intelligence and data integration software, has announced the implementation of its ProfitSage operational and financial reporting solution by Heritage Hotels & Resorts, a hotel management company based in Albuquerque, New Mexico. Renowned for its mission to promote Southwestern, Native American and Spanish culture by partnering with non-profit organizations and individu...
HIS Introduces BeyondTV GuestCast™ Solution to Address Evolving Hotel Guest Content Streaming Preferences
Hotel Internet Services, Inc. | January 29, 2019
Newly launched solution provides guests with straightforward and fully secure access to the device-to-television casting of more than 1,000 mobile apps. Clearwater, Fla.— January 29, 2019 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the launch of BeyondTV GuestCast™, an advanced casting solution that, while affordable for hoteliers to implement, provides guests with the ability to securely cast a wide range of personalized content from their own devices onto guestroom televisions. Compatible with more than 1,000 mobile-based apps...
Beekeeper Wins ALIS Tech Challenge; Deemed Hottest Technology for 2019
Beekeeper | January 29, 2019
Operational communication platform chosen No. 1 for its ability to help owners improve their bottom lines; Visit Beekeeper in the ALIS Tech Lounge thru Jan. 30 Los Angeles, Jan. 29, 2019 — Beekeeper continues to dominate in the hospitality technology space, this time being named "Hottest Technology 2019" during the America's Lodging Investment Summit (ALIS) inaugural "ALIS Tech Challenge: What's Hot in Technology?" competition held here yesterday. Beekeeper was one of five hotel technology companies vying for this top honor (participants included 4DPresence/4Dp Live, Intelity, myDigitalOffice, Spaceez, and Travelsify). Judges were...
GreenTree to Acquire Majority Stake in Argyle Hotel Management Group (Australia) Pty Ltd.
GreenTree Hospitality Group Ltd. | January 28, 2019
SHANGHAI, Jan. 28, 2019 -- GreenTree Hospitality Group Ltd. (NYSE: GHG) ("GreenTree" or the "Company"), a leading franchised and managed hotel chain in China, today announced that it has entered into a share purchase agreement to become a major shareholder of Argyle Hotel Management Group (Australia) Pty Ltd. ("Argyle"), an owner and operator of hotels in China and South East Asia. Mr. Kevin Zhang, its founder and CEO and his management team will remain one of the largest shareholders of Argyle, and become an integral part of GreenTree's management team. This transaction is subject to customary closing ...
Beekeeper Reveals Game-Changing Capability at ALIS
Beekeeper | January 28, 2019
New 'Locations' features empower multi-property management companies and brand enterprises to impact employee engagement locally and scale globally; Visit Beekeeper in the ALIS Tech Lounge Jan. 28 to 30 in Los Angeles San Francisco, Jan. 28, 2019 — Just how engaged are a hotel's employees? A robust set of new features from Beekeeper will be unveiled today at the Americas Lodging Investment Summit (ALIS) that will make it fast and easy for multi-property management companies and global brand enterprises to better gauge and impact engagement. Called "Locations", this new feature set means that Beekeeper is the only product...
Who Will Benefit From the Digitization of the Hotel Industry?
Georges Panayotis | January 28, 2019
By Georges Panayotis We have fully entered a new era. What was once a craft industry has now become an industry that is highly specialized in many fields. These changes are exciting and gratifying. Why? Because they make the players in this business future experts in digital technology and marketing, and they push us to go ever further in product design, customer relations and the range of services we can offer them. The notions of the "money back guarantee", "exchangeable product" and sales were invented at Le Bon Marché department store. Nearly 200 years later, Black Friday has become a global institution, a...
INTELITY Raises $44M, Sets Sights on Further Global Expansion and Scale
INTELITY | January 28, 2019
On the heels of record growth, the enterprise technology provider looks to dominate the hospitality market Los Angeles, California (January 28, 2019) – INTELITY™, provider of the travel industry's first and broadest enterprise guest engagement and staff management platform, announced today it has secured a $44 million investment from Philadelphia-based private equity firm, LLR Partners. LLR's investment validates INTELITY's success and the impact it has had on the hospitality technology industry. This partnership also sets INTELITY up to further its mission to provide customers with the most direct and advanced connecti...
Lowe Launches CoralTree Hospitality Group Led by President Thomas Luersen
CoralTree Hospitality Group | January 25, 2019
January 28, 2019 LOS ANGELES - Lowe, a national real estate investor, developer and manager, announced today that it has formed a new, wholly-owned hotel and resort management company, CoralTree Hospitality Group. Led by senior executives who built their hospitality careers at Lowe-affiliated hotel management companies, CoralTree Hospitality Group launches with a portfolio of 17 lifestyle hotels and resorts under management across the U.S. and in Puerto Rico. "We have the opportunity to return to our hospitality roots with a spirit of individuality, a focus on each property's attributes and identity, and an emphasis on personalized, exc...
