Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
PERCIPIA | September 16, 2024
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Johannes Vocke | July 24, 2024
Technology
TravelClick Unveils Latest Version of Hotel Loyalty Solution, Bringing “Reward and Redeem” to Hoteliers
TravelClick | June 19, 2018
TravelClick Loyalty Now Offers Hotels the Broadest Range of Loyalty Options Available on a Single Platform NEW YORK – June 19, 2018 – TravelClick, a leading global provider of data and revenue-generating solutions for hoteliers, today announced the release of its latest version of TravelClick Loyalty that now includes "Reward and Redeem" options for its award-winning iHotelier® and Guest Management System platforms. This new feature allows hotels to create a cashback loyalty program with automated points redemption during the booking process. With this release, TravelClick continues to deliver the industry's only solutio...
Vienna House Collaborates With Infor to Drive Digitization Strategy
Vienna House | June 19, 2018
Hotel Chain Relies on Infor HMS to Deliver Great Guest Service NEW YORK - Jun 19, 2018 - Infor, a leading provider of industry-specific cloud applications, today announced it is supporting the independent European hotel group, Vienna House, in pursuing its digitization strategy. The company is deploying Infor Hospitality Management Solution (HMS) at its 35 properties to automate front office processes, and to provide perfect service to guests. Infor HMS is a hotel property management system that exists as a fully integrated service hub. The addition of this product marks the third Infor solution to be implemented by Vienna House: the co...
Electro-Media Design Unveils AVaStar at HITEC
AVaStar | June 19, 2018
Designed to complement the services delivered by outsourced third-party providers, AVaStar enhances and improves self-managed AV processes and makes the IT department profitable again Visit Booth #1019 at HITEC, June 18 to 21, at the George R. Brown Convention Center in Houston [Houston—June 19, 2018]—Today at HITEC, Electro-Media Design is introducing a new solution for venue operators that will make the self-managing of AV Technologies an asset, rather than a liability. Called AVaStar, the patent-pending solution is designed for in-house hotel staff who find themselves tasked with managing event technology processes and co...
You Want to Enhance the Guest Experience – So How Do You Know What’s Wrong With It
Pierre Boettner | June 19, 2018
By Pierre Boettner, CEO, hospitalityPulse Enhancing the guest experience seems to be on every hotel executive's mind these days. There isn't a conference where speakers from the industry aren't professing the improved guest experience to be the single most important point of their attention – and I am confident, HITEC this year will see a slew of companies, speakers, and visitors speaking of and about how to enhance their guest experience. By now, those who know me, know here's my big 'but…' to come – and it will. However, first, let me take you on a brief trip down memory lane. Remember when hotel guests had the habi...
HAPI Teams Up With Volara to Personalize Voice-Based Guest Engagement With Hotel PMS Data
HAPI and Data Travel | June 19, 2018
Volara's market-leading voice hub is now even more powerful, following a successful new integration with the HAPI platform Miami – June 19, 2018 – HAPI, a transformative new data streaming, integration and enrichment platform designed to solve the hotel industry's rapidly expanding data management challenges, has completed a successful integration with Volara, the provider of voice-based guest engagement software for the Amazon Echo. The platform enhancements to Volara that are a result of the technology integration with HAPI provide a host of benefits. Hoteliers gain the ability to personalize responses to guests on Amazon ...
Milestone Wins Prestigious 2018 “Best Overall Search Marketing Initiative” Search Engine Land Award
Milestone Inc | June 19, 2018
June 19 2018 - Silicon Valley, CA. Milestone, a provider of digital marketing solutions for location-based businesses, was selected as recipient of the Search Engine Land's prestigious "best overall search marketing initiative" at the 4th annual Search Engine Land Awards in Seattle, WA. Each year the "Landy Awards" acknowledge individuals, agencies and internal marketing teams in the digital marketing community who have demonstrated excellence in creating and executing organic and paid search marketing initiatives. The Best Overall Search Marketing Initiative recognizes exceptional integration efforts between organic search engine optim...
Inn of the Mountain Gods Announces Revenue Strategy Partnership with Duetto
Inn of the Mountain Gods | June 19, 2018
Mountain Resort Adopts Cloud-Based Casino Technology to Increase Efficiency and Profitability Mescalero, N.M., June 19, 2018 — Duetto, hospitality's only Revenue Strategy Platform, has partnered with Inn of the Mountain Gods, an enterprise of the Mescalero Apache Tribe, to implement three of its cloud-based Revenue Strategy solutions at the integrated resort. The mountain resort on the banks of Mescalero Lake will roll out Duetto's flagship Open Pricing application, GameChanger, to refine the pricing and distribution strategies for its 273-room hotel. Inn of the Mountain Gods will also adopt ScoreBoard, Duetto's application for in...
New Castle Hotels & Resorts Benefits From Maximized Data Management Efficiency and Transparency Since Partnering With ProfitSword
ProfitSword, LLC | June 19, 2018
Leading hotel management company's use of full ProfitSword suite continues to enhance information processing, data reporting, and management performance. SHELTON, Conn. – June 19, 2018 –ProfitSword, hospitality's premier developer of business intelligence and data integration software, has been credited with maximizing operational decision-making efficiency at New Castle Hotels & Resorts, a hotel management company that, since partnering with ProfitSword, has gone on to adopt its full suite of data management solutions. Having partnered with ProfitSword since its founding and originally implementing ProfitSage as a stand...
Rainmaker Continues to Expand Global Footprint
Rainmaker | June 19, 2018
Company acquires several key hospitality customers in international markets ALPHARETTA, GA. — June 19, 2018 —The Rainmaker Group (Rainmaker), a leading provider of cloud-based hospitality revenue and profit optimization software, is excited to announce the continued expansion of their global presence by adding four new countries to their catalog of customers. Over the last few months, Rainmaker has added customers in four countries: New Zealand, St Maarten, Suriname, and Singapore. The acquired properties span three different property types: gaming, resort, and all-inclusive. The rapid growth of their customer base into glo...
Angie Hospitality and iRiS Partnership Raises Bar on Guest Room Comfort and Convenience
Angie Hospitality | June 19, 2018
Voice- and touchscreen-activated virtual assistant integrates with the Guest Experience Platform (GXP) by iRiS to provide ultimate control over guest room environment and access to hotel services LONDON – June 19, 2018 – Angie Hospitality, developer of the world's first voice and AI solution purpose-built for the hospitality environment, has inked a key partnership agreement with iRiS, the market leading guest experience platform for the hospitality industry. Through the new collaboration, hoteliers will have the ability to integrate Angie's cutting-edge virtual assistant technology with iRiS' Guest Experience Platform (GXP)...
Cendyn Releases eNgage Application for Delivering Real-Time Guest Intelligence and Recommendations to Hotel Associates
Cendyn | June 19, 2018
Advanced version unveiled at HITEC Houston empowers your front-line staff to make every guest feel like a VIP with personalized customer service and tailored offerings. Boca Raton, FL, June 19, 2018 – Cendyn, the leading provider of hotel CRM and sales platforms, announced the next-generation release of its Cendyn eNgage guest intelligence solution. Advancements include enhanced user interface, reporting, rules engine and personalization options. Used in conjunction with Cendyn's eInsight hotel CRM, eNgage sits on top of a hotel's property management system or call center application, intelligently guiding staff to create authent...
No-Shows and Last Minute Cancellations Are a Hoteliers Worst Nightmare
Hotelogix | June 19, 2018
Hotelogix tells you 5 secret ways to avoid them. By Krushna Mishra Imagine this! It's about midnight and your front desk staff is about to perform night audit and then call it a day. But a certain guest who has made a reservation has not yet turned up. You've waited all day but there's been no correspondence from the guest. You know that it's a classic case of "no-show hotel reservation" and it is a common occurrence in hotels. A no show hotel reservation is probably a Hotelier's worst, yet frequent nightmare. Dealing with situations that directly affect your profit margins, is a major challenge. As a Hotelier, you are continuously tryi...
SiteMinder Solves Hotel System Connectivity, a Feat for All Hotel Technology Providers
SiteMinder | June 19, 2018
Dallas, USA – One of the most notorious barriers to hotel technology innovation has been tackled head on by the global hotel industry's leading cloud platform, SiteMinder, with the launch today of SiteMinder Exchange, a powerfully-simple solution that solves the connectivity problem for hotel property management systems (PMSs) and hotel applications everywhere. Enabling a seamless transfer of hotel data between PMSs and applications, SiteMinder Exchange provides much-needed relief for creators of hotel technology who have long considered connectivity to be the single-most crippling challenge for the industry to date. "Arguably mor...
Intelity and KEYPR to Merge, Accelerating Growth and Scale in the Mobile and In-Room Technology Hospitality Sector
Intelity Solutions, Inc. | June 18, 2018
Merger of two industry leading companies combines technical knowledge, broad customer relationships, and a richly complimentary product set June 18, 2018 Transaction is in line with Intelity's and KEYPR's strategy of scaling and diversification into new business verticals. Deal significantly strengthens presence in the mobile and in-room technology hotel markets and emphasizes commitment to the sector. Consolidates strong management teams with deep subject matter expertise and understanding of the hotel industry. Merger will result in the broadest, most complete guest service and in room technology platform available on mobile, tab...
Data Travel and Beekeeper Connect HITEC 2018 Festivities with BeeHAPI Buses
HAPI and Data Travel | June 18, 2018
HAPI aims to "integrate the vendor events" and Beekeeper joins to maximize collaboration Houston – June 18, 2018 – Data Travel, LLC, the developer of HAPI, the new data streaming and enrichment platform, aims to help hoteliers streamline integration of their data and systems. At HITEC this year, Beekeeper is joining HAPI to bring the vendor-sponsored social events together with party buses. "At HAPI, we wanted to live up to our name and create a fun and memorable way for HITEC attendees to visualize how our integration platform connects hotel systems and enriches their data," said Luis Segredo, president and CEO of Data Trav...
Beekeeper Adds SIXTY Hotels to Its Portfolio
SIXTY Hotels | June 18, 2018
Operational communication platform is helping the brand's five iconic urban hotels increase employee engagement and build a strong culture San Francisco, Calif. – June 18, 2018 – Beekeeper is pleased to announce that its digital workforce platform is now serving as the hub for all operational communications at SIXTY Hotels, a collective of five singularly iconoclastic luxury lodgings in New York, Los Angeles and Miami. Beekeeper is reaching each SIXTY Hotels employee with relevant messaging, engaging them and connecting them with one another. Comprised of a cloud-based web platform, mobile app and digital signage, Beekeeper ...
David Millili Named CEO of Runtriz
Runtriz | June 18, 2018
Seasoned executive appointed to navigate next phase of growth for hotel technology leader Los Angeles, CA (June 18, 2018) – Seasoned business leader, David Millili, has been named CEO of Runtriz™, a leading developer of innovative mobile software solutions for hotels, resorts, and casinos. Millili was the choice of Runtriz's leadership team after an extensive search, a move aimed at building on the company's high global demand while freeing up the founders to concentrate on leading product strategies and advancing key relationships. "I am honored to have the opportunity to be part of such a visionary team," said Mi...
Fuel Travel, StayNTouch and Flip.to Examine the Alignment Between Hoteliers and Vendors in New 2018 Hospitality Technology Study
Fuel | June 18, 2018
Bethesda, MD, June 18, 2018 -- Fuel Travel, Flip.to and StayNTouch joined forces to conduct an extensive study of hundreds of hoteliers and suppliers to learn where the industry can improve from a technology perspective. Exclusive copies of the comprehensive study will be available at this year's HITEC in Houston at booth's #1003 and #1133. The study addresses technological shifts and trends, highlighting critical issues the industry faces. Moreover, the study identifies where hoteliers and vendors are aligned, and where they differ, in the perceived priorities and challenges the market faces. The results are compiled from 358 responde...
Learn How to Upgrade Guest Satisfaction and Operational Excellence With ALICE at HITEC 2018
ALICE | June 18, 2018
ALICE, the hospitality industry's leading operations platform, will showcase its product portfolio of six hotel management and guest engagement products at this year's HITEC in Houston, June 18-22, at Booth 2319. Schedule an appointment with the ALICE team here. ALICE offers solutions for the hotelier that create a unified hospitality experience, helping hotels foster meaningful relationships with guests and connecting departments across the hotel. Hoteliers can bundle ALICE's suite of front of house tools for your Concierge, Front Desk and Guest Services teams, and back of house tools for Maintenance, Housekeeping, Front Desk, Security...
Agilysys Releases Latest Version of InfoGenesis®, A Modern POS Platform to Transform Hospitality Guest Service at Scale
Agilysys | June 18, 2018
Agilysys Continues to Expand Capabilities of Award-Winning Enterprise POS Solution Offering ALPHARETTA, GA. — June 18, 2018 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the release of InfoGenesis® 4.5.0, the latest version of its award-winning point-of-sale solution. InfoGenesis® 4.5.0 provides a modern point-of-sale platform that reflects hospitality operators' growing focus on creating meaningful guest connections and experiences. In addition to increasing revenue opportunities and streamlining IT and operations, this new ...
Cloud5 Partners With Routier to Add Customized Engagement Software to Its Communications Platform
Routier | June 18, 2018
Leader in hospitality communications adds innovative guest engagement to its HSIA product suite HOUSTON, June 18, 2018 (HITEC 2018, Booth #2519) — Continuing its evolution as a thought leading provider of hotel communications technology and services, Cloud5 Communications announced today its partnership with Routier, an emerging hospitality software innovator. Routier helps hotel groups and hotels empower their staff and guests with seamless communications solutions that enhance exceptional guest experiences, building high guest loyalty and satisfaction. This guest engagement innovation allows hotels to communicate with their gues...
Percipia Announces Frequency PBX and Parallax Integration With Microsoft Skype for Business and Skype Connect™
Percipia | June 18, 2018
Chicago, IL – Percipia, a leader in hospitality telephony and mobility solutions, launches their newest integration to Microsoft's Skype for Business and Skype Connect™. Skype for Business is a leading voice and messaging unified communication platform connecting multi-properties spanning the world whereas Skype Connect™ enables companies the ability to place low-cost calls. Percipia's products will bring Skype for Business and Skype Connect™ into the hospitality industry. Our Frequency PBX seamlessly integrates guest calls to the back-of-house running Skype for Business, while Percipia's Parallax hospitality gat...
dormakaba Launches Its Advanced Saffire LX™ Electronic Lock at HITEC
dormakaba | June 18, 2018
At HITEC in Houston Visit dormakaba in Booth #2401 JUNE 18-21, 2018 George R. Brown Convention Center Totally New RFID + BLE Enabled Saffire LX is The Beautiful Future of Hospitality Access Control MONTREAL, QC, CANADA – June 18, 2018 – dormakaba, the provider of Saflok™ and Ilco™ electronic door locks will introduce the Saffire LX electronic door lock to HITEC attendees at booth 2401. Saffire LX is dormakaba's sleek BLE-enabled RFID access control solution for guest rooms, common areas and back of house use. HITEC takes place June 18 – 21, 2018 at the George R. Brown Convention Center in Houston, TX. For m...
SpaSoft Integrates New Security Enhancements to Latest Release
SpaSoft and Springer-Miller Systems | June 18, 2018
Newest Release Offers Tools to Elevate Data Security & Compliance with GDPR STOWE, VT — June 18th, 2018 — Stowe, VT— Springer-Miller Systems (SMS), the leading provider of guest-centric hospitality and spa management systems, announces the availability of version 7.0 of the SpaSoft Spa and Activity Management Solution. SpaSoft version 7.0 features focus on: GDPR (General Data Protection Regulation) Enhancements, Secure Payment Solutions Extensions with PXP EMV, Central Configuration Standardization, and Microsoft SQL Server Database Support. SpaSoft version 7.0 offers an updated system with a series of featur...
