Percipia Collaborates With Amazon’s Alexa Smart Properties Hospitality to Launch VIVA+
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Technology
Orchard Hotels of San Francisco Partners With Hotel Internet Services to Implement Advanced Wi-Fi With Voice-Activated Television and Casting Solution
Hotel Internet Services, Inc. | March 27, 2018
Eco-Friendly boutique hotel brand enhances guest internet with HIS Wi-Fi and adds content casting with integrated Amazon Alexa voice-controlled BeyondTV system San Francisco — March 27, 2018 — Hotel Internet Services (HIS), a full-service provider of internet services and solutions for the hospitality industry, has announced the successful installation of its industry-leading Wi-Fi and BeyondTV platforms at the Orchard Hotel and Orchard Garden Hotel in San Francisco, California. Although located in a city well known for technology innovation, both properties suffered from the common issue of poor quality internet connection...
Travel and Hospitality Tech Innovator Felix Laboy Joins NAVIS Advisory Board
NAVIS | March 27, 2018
Former Sabre Hospitality and WayBlazer executive joins as the newest member of NAVIS board BEND, Ore. (March 27, 2018) – NAVIS, the leader in reservation sales and marketing technology for hotels, resorts and vacation rentals, announced that industry visionary Felix Laboy has joined its board. Laboy joins an elite advisory team which includes Tom Gonser, founder of DocuSign, and Sanjay Dholakia, former Chief Marketing Officer of Marketo. Felix Laboy has three decades of experience across a wide-ranging portfolio of leadership positions in the hotel, travel and technology industry. Most recently, he was CEO of WayBlazer, the world'...
StayNTouch Brings PMS Mobility to Innovative New Brand, Origin Hotel
StayNTouch Inc. | March 27, 2018
Bethesda, MD – MARCH, 27th 2018 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce it has partnered with the Origin Hotel, a new hotel brand focused on local experiences. StayNTouch has deployed its Rover PMS™ and Zest™ products at the first Origin Hotel in Red Rocks, Colorado with plans for deployment at upcoming hotels in Lexington, Kentucky, Raleigh, North Carolina and Westminster, Colorado. "Our focus is on expanding the hotel guest experience by sharing the best places to eat, drink and things to do in our communities" said Martin Hanson o...
The Rainmaker Group Kicks Off 2018 With Record-Setting Performance
Rainmaker | March 27, 2018
Company experiences astounding sales increase of 187 percent year-over-year ALPHARETTA, GA – March 27, 2018 – The Rainmaker Group (Rainmaker), a leading provider of cloud-based hospitality revenue and profit optimization software, today announced that it has kicked off 2018 with record-breaking performance and growth. In January alone, the company experienced a sales increase of 187 percent year-over-year. In addition, the company's service revenue, which includes pricing services and revenue best practices consulting, showed an increase of 107 percent. In January and February, Rainmaker expanded its reach in both the number...
SHR VP of Product to Lead Interactive Session at AAHOACON ‘18
SHR | March 26, 2018
HOUSTON, TX, March 26, 2018—Estella Hale, Vice President of Product for SHR, Sceptre Hospitality Resources, a pioneer in advanced hotel distribution technologies, will be co-hosting a special break-out session at the annual convention and trade show put on by AAHOA. This year's event will be held at the Gaylord National Resort and Convention Center in National Harbor, Maryland, and will take place March 27-30. Capping off Thursday's activities, the special interactive session, entitled "Who Wants to Be (and Stay) a Millionaire?" will run from 5-6p.m. on Thursday, and will follow a creative game show format specifically geared towa...
Hospitality Social Media Marketing News – Issue #1
Lodging Interactive | March 26, 2018
What just happened in social media and what it means for hospitality. Mon, 26 March 2018 - Welcome to the first issue of Hospitality Social Media News, where we cover what just happened in social media and what it means for the hospitality industry. Marketing tactics are ever-changing, but social media is on another level. New features, changes, and updates to the algorithms happen so fast that it's easy to miss them. We don't want you to miss a single thing that could improve your hotel's social performance, so we'll be compiling bi-weekly lists of the most important changes happening on social media and how it will af...
Dave Johnson Named Chairman & CEO of Aimbridge Hospitality; Robert Burg Promoted to President & COO
Aimbridge Hospitality | March 22, 2018
DALLAS, Texas (March 2018) – Dave Johnson has taken on the additional title of chairman of Aimbridge Hospitality in addition to his current position of chief executive officer while Robert Burg has taken on the additional role of president in addition to his current position of chief operating officer. Aimbridge's board of directors asked Johnson, Aimbridge's current chief executive officer and co-founder, to step into the role of chairman in relation to former co-founder, Les Bentley's retirement. "I am honored that the board asked me to step into this additional role," said Dave Johnson. "It has been my pleasure to serve Aimbrid...
Protecting the Hotel Brand by Providing ‘Reliable’ Information
Dr. Isabella Blengini | March 22, 2018
By Dr. Isabella Blengini and Dr. Giuliano Bianchi Elle Darby may not be a household name but this video blogger does have influence in social media circles with some 87,000 YouTube subscribers and 76,000 Instagram followers. According to media reports – some 114 articles in all across 20 countries -- she contacted the Charleville Lodge Hotel in Dublin, offering the owner exposure on her social media channels in exchange of a free stay for her and her boyfriend over the Valentine's Day weekend. The hotel owner declined, posting his reply online and publicly banning all social media influencers from his hotel. This provoked a series...
dormakaba White Paper: Steps to Deliver a 21st Century Mobile Access Experience
dormakaba | March 22, 2018
White Paper Details What is Behind The Click When a Guest Opens Their Hotel Room Door and How to Deliver a Perfect Mobile Access Experience MONTREAL, QC, CANADA – March 22, 2018 – dormakaba, the provider of Saflok™ and Ilco™ electronic locks, announced its new white paper detailing why mobile access is becoming essential to property success and how operators can deliver it. The paper, "Guests Demand a 21st Century Stay: Secure Mobile Access Unlocks Your Competitive Edge," reviews the accelerating mobile use in travel, and explains what goes into seamless property mobile access control system delivery. Click here...
Beekeeper to Showcase Hospitality’s ‘Most Innovative Technology’ at AAHOA Convention
Beekeeper | March 22, 2018
Award-winning digital workplace app that connects desk and non-desk hotel employees across locations and departments in real time via mobile or desktop will be on display in Booth #1075 SAN FRANCISCO, CA March 22, 2018 - Next week members of the Asian American Hotel Owners Assn. can experience hospitality's "most innovative technology" at the AAHOA Annual Convention & Trade Show, to be held March 27 to 30 at the Gaylord National Resort & Convention Center in National Harbor, Md. The Beekeeper digital workforce platform, considered to be the best employee app in the industry, will be on display in Booth #1075. With Beekeeper, hot...
From Dreaming to Booking Part IV: The Booking Phase – How to Capitalize on the Booking Phase of the Travel Planning Journey
HEBS Digital | March 22, 2018
By Margaret Mastrogiacomo, VP Strategy This article is part four in a five-part series that uncovers top strategies for reaching potential guests in meaningful moments throughout every stage of the travel planning journey to increase direct bookings. This article focuses on the fourth stage of travel planning: the booking phase. Finally, after the daydreaming, advice-seeking, and travel planning comes to an end, the long-awaited moment arrives where travelers are ready to book. This is the moment of truth where your hotel brand must not only be present, but compelling enough to win the direct booking. Below we explore the booking phase ...
Agilysys Participates in HTNG Whitepaper on GDPR
Agilysys | March 22, 2018
Guidance for Hospitality Industry Professionals on GDPR Regulations in Newly Released Whitepaper ALPHARETTA, GA. — March 22, 2018 — Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the release of an HTNG whitepaper on the General Data Protection Regulation (GDPR). Stephen Clay, Product Manager, represented Agilysys in the workgroup assembled to discuss the GDPR and its impact on the hospitality industry. The workgroup was coordinated by Hospitality Technology Next Generation (HTNG), a global not-for-profit trade association. The GDPR is a...
Rainmaker VP to Speak at Tribal Casino & Hotel Development Conference
Rainmaker | March 22, 2018
Presentation to focus on the tracking mechanisms casinos can use to increase profitability ALPHARETTA, GA – March 22, 2018 – The Rainmaker Group (Rainmaker), a leading provider of cloud-based hospitality revenue and profit optimization software, today announced that Angie Dobney, vice president of casino and gaming sales, will be a featured speaker at the 11th Annual Tribal Casino & Hotel Development Conference. The conference will be held March 26-27 at the Pechanga Resort & Casino in Temecula, Calif. Rainmaker is a gold-level sponsor of the event. Dobney will participate in a panel discussion entitled, How Tracking...
Independent Hotel, The Durham, Elevates Revenue Strategy With IDeaS’ Continuous Pricing
The Durham Hotel | March 22, 2018
Throwing out the spreadsheets, The Durham Hotel upgrades to automated revenue management system MINNEAPOLIS – March 22, 2018 – In July of 2015, The Durham Hotel opened its doors for the first time as an independent hotel property; its historic building previously operated as a local bank for decades. Being in the heart of downtown Durham, NC—amidst a revitalization, increase in market hotel inventory and pricing instability in the market—The Durham Hotel saw the opportunity to change from a manual pricing system to an automated revenue management solution, continuing their efforts to maximize overall revenue oppo...
5-Star Royal Orchid Sheraton Specifies I Series Phones
Cetis | March 21, 2018
The Royal Orchid Sheraton Hotel & Towers Bangkok has installed Teledex I Series phones. The Royal Orchid Sheraton Hotel & Towers, an elegant 5-star hotel located on the Chao Phraya Riverside in Bangkok, Thailand, has purchased 134 Teledex I Series single-line analog cordless telephones through Cetis channel partner NeoNet Bangkok. The Phase 1 installation of 134 phones is being followed by a Phase 2 installation of I Series cordless phones that will complete the update to all 726 rooms. Each of the Royal Orchid 726 guest rooms showcase unobstructed river views, luxury amenities and unparalleled service. Dine with business associ...
CRM + PMS = Time to Wake up and Smell the Coffee
Kevin McCarthy | March 21, 2018
By Kevin McCarthy Think about all your possessions, all your worldly belongings, how you travel, and where you stay. I have just walked through my house in my mind and thought of brands that exist in my life for more than 3 years, and persist in their presence. One stands out, a coffee, George Clooney is a fan too of this brand, we have one of their coffee machines in our kitchen in Dubai that we bought 4 years ago when we lived in Switzerland. It works. Never broke down, never falters. The coffee tastes as good today as it did back then and the flavor variety increasing ensures our trust remains. Last Christmas we received complimentar...
Stoney Creek Hospitality Relies on Maestro Analytics to Create Targeted Marketing Campaigns and Effective Performance Reporting
Maestro PMS | March 21, 2018
Maestro Analytics Pulls Data by Hotel, Date, Market, or Guests for 15 Property Independent Hotel Group Markham, Ontario – March 21, 2018 – Stoney Creek Hospitality wanted a new multi-property software system that would centralize operations for its 15 hotels. "We needed to automate property management and easily collect and utilize property performance data and guest information from our hotels. The bottom line goal was to manage our chain better and provide intelligence to support more effective marketing. Maestro PMS property software delivers all this perfectly," said Holly Martin, Stoney Creek's Training and Development ...
10 Step Guide to Attracting the New Digital Traveler
StayNTouch | March 21, 2018
Everywhere we turn, we are faced with 'new' — new trends, new technology, new guest expectations. This constant evolution is as exciting as it is, at times, stressful for industry leaders hoping to stay ahead of the curve while helping to establish new and improved industry standards. At the heart of this on-going evolution exists the new aged digital traveler, and hoteliers' desire to understand better what they look for within their hospitality experience. Implementing a strategy to nurture the next generation of guests is essential for any property, and the task of winning the hearts and minds of this highly profitable guest is...
Top 5 Things You Need to Know Now in Hotel Digital Marketing: March Edition
HEBS Digital | March 20, 2018
By Margaret Mastrogiacomo, VP Strategy By now, your digital marketing strategy should be in full swing. This month, Google My Business listings are getting an upgrade with the ability to add a property description, Facebook announced a new ad targeting option called Trip Consideration that allows hotel brands to reach potential guests in the early stages of travel planning and reaching people with online display ads based on their TV consumption (yes, Netflix included) is all the rage. From SEO to design, read on for the latest trends in hotel digital marketing. 1. SEO: Google is adding business descriptions to Google My Business. It a...
ASSA ABLOY Hospitality Expands Innovative RFID Lock Technology to DIN and SIS Doors With New VingCard E100 Electronic Lock
ASSA ABLOY Hospitality | March 20, 2018
Developer of security solutions for hotels worldwide announces addition of VingCard E100 to its existing line of electronic locks Stockholm – March 20, 2018 – ASSA ABLOY Hospitality, the leading provider of innovative security technologies for the hospitality industry, announces the launch of its VingCard E100 lock, an electronic escutcheon set specifically designed to work together with lock cases that are built according to the German DIN standard (Deutsches Institut für Normung) and Scandinavian Industry Standard (SIS). Compatible with RFID keycards, the escutcheon set was engineered with back-of-house operations in ...
Breakthrough Search Advice for Tourism Operators in an Age of Artificial Intelligence
MyTravelResearch.com | March 20, 2018
Getting the online basics right with Google will go a long way to creating a successful tourism marketing website, says Bronwyn White, co-founder and travel futurist at MyTravelResearch.com Google is becoming more like a personal assistant than a search engine; destination marketing organisations should take advantage of these changes, says Bronwyn White While tourism is still about enjoying visceral real world experiences, its modern marketing is not. Tourism marketing is increasingly dominated by the relentless science of artificial intelligence, specifically semantic search. This means if you want your destination to earn market shar...
StayNTouch Partners With Salt Hotels
StayNTouch | March 20, 2018
Growing hotel group brings PMS mobility to its portfolio with StayNTouch's cloud-based PMS solutions Bethesda, MD – March 20, 2018 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, is pleased to announce it has partnered with Salt Hotels, with the deployment of its Rover PMS™ and Zest™ products at Salt House Inn (Provincetown, MA), Eben House (Provincetown, MA), The Chequit (Shelter Island, NY), and The Asbury (Asbury Park, NJ). "At Salt Hotels, the guest is always in the center of everything we do. We use technology to enhance the guest experience combining the des...
HMC Selected to Manage SpringHill Suites by Marriott in Houston’s Westchase District
Hospitality Management Corporation (HMC) | March 19, 2018
Dallas, TX – Leo Spriggs, President and CEO of Hospitality Management Corporation (HMC), is pleased to announce the management of this 112-room SpringHill Suites by Marriott® in Houston, Texas, to their portfolio of managed hotels. HMC continues its ongoing business expansion which is made up of full service, conference center, select service and limited service hotels. HMC is one of the country's largest third-party privately held hotel management companies, ranked in the top 40 of all third party and owner operated hotel management corporations. The hotel is favorably located to several industry leaders including Jacobs Engi...
Social Media Reviews Can Help Crack New Hospitality Markets in China and Beyond
Geoffrey Ryskamp | March 19, 2018
By Geoffrey Ryskamp Over the last decade, social media reviews have transformed from a minor element of brand monitoring to a significant indicator of consumer perception. The social media landscape for hospitality has changed dramatically in recent years: hotel social reviews have grown 20 times since the start of the decade, and in the last ten years, many new online review sites have emerged globally. In addition to Booking.com, TripAdvisor and Google--which account for more than 80 percent of hotel social reviews--China's largest online travel agency and review site Ctrip is now a major global player, achieving 16x growth betwee...
