A Case Study in Optimizing Length of Stay From Wellness Capex
Adam and Larry Mogelonsky | April 17, 2024
Refreshing Hotel Fitness for 2024 With Mobility Training
Adam and Larry Mogelonsky | January 10, 2024
Wellness
An Example of Profitable Corporate Wellness Programming
Adam and Larry Mogelonsky | November 29, 2023
By Adam Mogelonsky, Larry Mogelonsky In the post-pandemic bullwhip we are still ebbing and flowing through, one big question mark is surrounding the future of business and group travel. Gone are the days of the LOS=1 road warrior as those meetings can be cheaply substituted for videoconferencing. Instead we are seeing more LOS=3 MICE where groups are looking to actually experience a destination or add in a wellness component in order to better facilitate real conversations and more meeting productivity. This is still a very unsaturated space; while leisure has embraced wellness across most categories, business and bleisure are not there...
How Can Hospitality Respond to the Rise of Wellness Travel Among Men?
Rajesh P. Yadav | November 22, 2023
By Rajesh P. Yadav The recent years marked a significant change in the world of wellness travel. Not long ago, themes of mental wellbeing and self-love were predominantly associated with female audiences, but today, personal care has broken free from gender stereotypes. As more light is being shed towards mental health and well-being, more men are now embracing the idea of self-care and wellness with the same passion as their female counterparts. This acknowledgement of the importance of holistic health for everyone is also changing the dynamics of hospitality offerings and the workings of the leisure businesses. Wellness hospitali...
Arch Amenities Group Expands Business Operations Into Canada With the Acquisition of Personal Best
Arch Amenities Group | November 8, 2023
ROCKVILLE, Maryland (Nov. 8, 2023) – Arch Amenities Group, a full-service global provider of wellness, spa and amenity management and meeting services for commercial and residential properties, hotels, private clubs and pools, today announced its expansion into Canada with the acquisition of Personal Best Health and Performance Inc., a Canadian leader in corporate wellness services. Personal Best, based in Palgrave, Ontario, Canada, provides consultative and management services designed to maximize the benefit of employee fitness and lifestyle programs. The company specifies fitness equipment and layouts for building architects and desig...
Everline Resort & Spa Welcomes Stella Chung as Director of Spa
Everline Resort & Spa | October 25, 2023
Olympic Valley, Calif. (October 25, 2023) – Everline Resort & Spa, a spacious all-seasons mountain resort in North Lake Tahoe, announces Stella Chung as director of spa. In her new role, Chung will oversee the daily operations of the resort’s state-of-the-art spa and fitness center, the Spa at Everline. “We are thrilled to welcome Stella Chung as director of spa,” said Andre Priemer, managing director at Everline Resort & Spa. “Stella’s passion for creating unparalleled spa and wellness-centered opportunities paired with her extensive knowledge of the industry is an invaluable asset to our team. We look forward to seein...
Banyan Tree Group Arrives in Yogyakarta With the Opening of Riverside Retreat Garrya Bianti Yogyakarta
Banyan Tree Group | October 24, 2023
Boutique Resort Emerges in the Lush Javanese Countryside to Offer a Sense of Seclusion and Serenity Singapore, 24 October 2023 – Following hotel openings in China, Japan and Thailand last year, Banyan Tree Group’s new minimalist brand Garrya is continuing its global expansion with the launch of Garrya Bianti Yogyakarta on Indonesia’s island of Java. Inspired by Asian sensibilities and natural elements, Garrya promotes beauty in simplicity by offering serene spaces designed for simplified living, cultural immersion and authentic experiences. Located on the banks of Denggung River in Gabugan Village, a serene village located in Yogyak...
Placing Wellness and Sustainability as Core Hotel Values With the Fairmont Mayakoba
Adam and Larry Mogelonsky | October 11, 2023
By Adam and Larry Mogelonsky Spread across a sprawling 45-acre ocean-facing campus with 401 rooms and suites, the five-diamond, AAA Fairmont Mayakoba has long been on our bucket list of resorts worth visiting. Just outside of Playa del Carmen in the heart of the remarkably popular sun destination that is the Mayan Riviera (especially for Canadian snowbirds like the two of us), the Fairmont Mayakoba property intrigued us because of its diverse array of amenities, its sustainable luxury approach within the broader Mexican hospitality industry and its core focus on authentic wellness experiences. But it wasn’t until we caught wind of the...
Innovative Wellness Solutions to Drive Future Hotel Growth
Adam and Larry Mogelonsky | September 20, 2023
By Adam and Larry Mogelonsky Wellness at hotels is perhaps the biggest win-win for our businesses besides sustainability investments which help the environment. For you, wellness means more revenue per guest either in add-on experiences or the ability to grow nightly rate, while the guest it leads to improved wellbeing. This is the big, big, big picture, and focusing on the micro of figuring out your brand’s unique approach within the quite ambiguous term that is ‘wellness’ is the 99% perspiration. Alas, if there’s one guiding light, it is technology. Welltech and spatech are becoming increasingly democratized due to the princip...
The Slow Burn Growth of Hotel Wellness
Adam and Larry Mogelonsky | August 23, 2023
By Adam and Larry Mogelonsky The challenge with gradual trends, such as the ongoing aging of the baby boomer generation, lies not so much in predicting them, but rather in quantifying their minute-by-minute growth and translating all of the macroeconomic data into actionable adjustments on a short-term financial basis. In the grand, grand scheme of things, an inability to pivot can lead to outcomes similar to Blockbuster and Kodak, where unforeseen market shifts caused irreparable damage. Hindsight questions like "Why didn’t we act sooner to capitalize on this clear opportunity?" overlook the influence of entrenched culture and the ne...
The True Magic: Supporting Spa Employees
Peter Anderson | July 12, 2023
By Peter Anderson It is easy to evaluate spa and wellness practices in hospitality from a consumer-facing perspective. Obvious touch points include unique treatments, high thread counts, and inviting environments. However, this is all for naught if supporting your employees is not an integral part of supporting your customers’ needs. Having exceptional employees requires transcending the traditional hiring steps of recruiting, interviewing, orienting, and training. It also requires deeper technical and emotional investments. However, some companies fall short when it comes to creating ways to nourish their employees. I do not use the ...
Destination Wellness Hotels: Real Estate with a Mission
Peter Anderson | June 29, 2023
By Peter Anderson Capitalizing on the Trends Wellness amenities at full-service hotels, along with standalone destination wellness hotels (DWHs), are always evolving. Wellness amenities and hotels both come in a variety of sizes, configurations, and service levels. Historically, DWHs have been independently developed and operated as the vision of an owner who wanted to provide an environment in support of a specific lifestyle or wellness practice. The growing awareness of lifestyle choices makes hotel guests increasingly savvy consumers, and as a result, mainstream hotel companies are aggressively courting them with goods and services targe...
Getting Started With Wellness via an Example
Adam and Larry Mogelonsky | May 17, 2023
By Adam Mogelonsky, Larry Mogelonsky Look at any global statistic and you’ll see that wellness is becoming popular as well as profitable ($4.9 trillion in 2019 according to the Global Wellness Institute). The question then is how can hotel brands not currently active in this space come to gain a slice of the ever-growing pie? Before drilling down to a simple property example stemming from a previous consulting assignment where Hotel Mogel was recruited to be the asset manager, here are two big obstacles you may be facing when it comes to the current state of wellness. Shopper’s Paralysis: Beyond just spa, wellness is a bit of a...
Sleep Science at the Forefront at The Benjamin Royal Sonesta
Adam and Larry Mogelonsky | May 10, 2023
By Adam Mogelonsky, Larry Mogelonsky “We believe in the importance of sleep. If a guest doesn’t get a good night’s rest they are less inclined to return.” That profound statement came courtesy of Simon Chapman, Complex General Manager for The Benjamin Royal Sonesta, who oversees the hotel’s Rest & Renew Sleep Program in collaboration with Dr. Rebecca Robbins, a medicine professor specializing in sleep science and author of “Sleep for Success” (2011). We sought out Chapman for an interview because we deem sleep amenities to be a great tool to attract new guests and to support higher rates. While this is nevertheless tru...
Agilysys Features Next-Era Spa Software at the 2023 ISPA Conference May 9-11
Agilysys | May 10, 2023
– Agilysys Spa Reflects Advances Resulting From Agilysys’ 2022 ResortSuite Acquisition – – Frank Pitsikalis, ISPA Chairman and Agilysys Vice President of Product Strategy, Will Speak On “Pricing Strategies to Maximize Revenue” Panel May 10 – ALPHARETTA, GA — May 10, 2023 — With demand for spa services outpacing resources available to deliver them, it is increasingly vital for spa operators to optimize how they align staff and service reservations to optimize revenue and profit per time booked. Agilysys Spa, a next-era cloud-native spa solution debuting from Agilysys (Nasdaq: AGYS) at the 2023 ISPA Conference at the ...
Key Steps to Promoting Mental Serenity in the Hospitality Workplace
Dr Stefano Borzillo | April 27, 2023
By Dr. Stefano Borzillo, Dr. Lohyd Terrier, Nicolas Quoëx An ongoing study based on qualitative interviews with 25 EHL students in their final year of bachelor's studies (i.e., Gen Z) - each with at least one year of practical experience in the hospitality industry - reveals a perceived culture of workplace incivility within the hotel industry. Workplace incivility refers to “low-intensity deviant behavior with ambiguous intent to harm the target, in violation of workplace norms for mutual respect." "Uncivil behaviors are characteristically rude and discourteous, displaying a lack of regard for others” (Anderson & Pearson, 1999)...
Trends in Hospitality – Wellness and Wellbeing for a Thriving Life
Lionel Saul | April 18, 2023
By Lionel Saul, Tatyana Tsukanova Industry insights A bright future for the wellness market, vegan hotels and indigenous treatment The uncertainty and instability of the past several years have increased the level of stress in employees. In correlation to this, the health and wellness tourism market is growing. Indeed, the Global Wellness Institute expects that wellness tourism expenditures will likely hit $1.3 trillion by 2025. For this year, wellness packages, i.e., trips that focus on holistic well-being such as yoga retreats, are forecast to reach USD 29.3 billion, almost attaining the pre-pandemic level. This growing inte...
Akaryn Hotel Group Opens Aleenta Retreat Chiang Mai
AKARYN Hotel Group | April 12, 2023
Chiang Mai, Thailand. April 12, 2023 – Today marks the official opening of Aleenta Retreat Chiang Mai in northern Thailand. This is the third property under the Aleenta brand from Thailand-based luxury boutique hotel specialist AKARYN Hotel Group. Offering 44 rooms and suites, a restaurant, bar, spa and wellness center featuring tailor-made wellness programs and retreats, the resort manifests AKARYN Hotel Group’s ongoing dedication to providing authentic, premium, sustainable experiences. The spacious rooms, one-and-two-bedroom pool residences and a four-bedroom teak villa with a private swimming pool merge traditional Thai design with a...
Profiting From the Convergence of Wellness and Aging Populations
Adam & Larry Mogelonsky | March 29, 2023
By Larry Mogelonsky, Adam Mogelonsky The aging out of the baby boomers is a slow burn over the next two decades, but one that will inevitably burn down the house that comprises our current economic system. We’re already witnessing this silent hand in the form of long-term inflation stemming from boomer-led demand and we will see it start to crop up more often in the form of the “Great Wealth Transfer” as boomers start to die off (sad but true), leaving their hoards of riches to their Gen Y+Z heirs who may have widely different financial goals. That may all sound a bit morbid. But what does this macroeconomic and decades-in-the-mak...
In the Year of Wellness Here’s an Example of Real Wellness
Adam and Larry Mogelonsky | March 15, 2023
By Adam Mogelonsky and Larry Mogelonsky Wellness is rightfully being lauded by major hotel brands, both from the employee wellness side as well as a means for significantly boosting ancillary spend. Needless to say, there are a lot of macro forces converging to sharply increase the demand for wellness travel products, but for the skeptics out there, we apply the adage: if you don’t have your health then nothing else matters. Alongside expanding awareness, this alone means that people are more inclined to stay healthy at their chosen hotels. Rather than drone on in abstract about what properties can do in the domains of nutritional pro...
Drink Trends in 2023: 8 Beverages You’ve Got to Try This Year
EHL Insights | February 21, 2023
So how, and with what, will we quench our thirst? Here is EHL's selection of the top drink trends in 2023. In this post pandemic-era, there is no doubt that the megatrends for the new year will center around healthier and ‘cleaner’, more sustainable, premium and socially responsible products in line with the mantras – good for me, good for the planet – and quality over quantity. With movements like mindful drinking and “sober curious” gaining popularity, research indicates that alcohol consumption has declined with younger generations drinking less as they show greater interest in holistic wellness and health....
Westin Dallas Stonebriar Golf Resort & Spa Appoints Roxanne Khairzada as Spa Director at Well & Being Spa
The Westin Dallas Stonebriar Golf Resort & Spa | February 14, 2023
FRISCO, Texas [Feb. 14, 2023] - The Westin Dallas Stonebriar Gold Resort & Spa announces Roxanne Khairzada as the new Spa Director for the resort’s on-site Well & Being Spa. In the position, Khairzada oversees performance of spa personnel, ensures the spa’s goals are met, maintains financial records, and aims to adhere to regulations regarding spa cleanliness, accessibility and safety. “I am very excited to join Westin Dallas Stonebriar Golf Resort & Spa as the new Spa Director for Well & Being Spa,” Khairzada said. “I am eager to provide my own expertise to this new role to ensure guests enjoy the luxurious ...
Grand Hyatt Vail Appoints Miki Hirakawa as Spa Director
Grand Hyatt Vail | December 14, 2022
Vail, CO. (December 14, 2022) – Grand Hyatt Vail, Vail’s premier ski-in/ski-out resort, is pleased to announce the appointment of Miki Hirakawa as spa director. A seasoned spa executive, Hirakawa brings proven expertise, caring leadership and enthusiasm to Grand Hyatt Vail. Joining Grand Hyatt Vail with over 18 years of spa experience within the global Hyatt Hotels team, Hirakawa is no stranger to the hospitality industry. Hirakawa started her Hyatt career at the Hyatt Regency Waikiki as a licensed aesthetician and later moved to the Hyatt Regency Scottsdale Resort & Spa for corporate management training. In 2013, Hirakawa tran...
Arch Amenities Group Appoints Blake Feeney as Vice President of Development, Spa
Arch Amenities Group | December 13, 2022
ROCKVILLE, Md., Dec. 13, 2022 -- Arch Amenities Group, a full-service global provider of wellness, amenity and meeting services for commercial and residential properties, hotels and private clubs, today announced the appointment of Blake Feeney, a luxury spa industry veteran, as vice president of development, spa. Feeney comes to Arch with more than 20 years of experience in spa operations and business development. He will be responsible for developing industry relationships to expand Arch's existing portfolio of 200-plus client partners in wellness, recreation and amenities. In addition to generating new business, he will oversee s...
Arch Amenities Group Acquires Hutchinson Consulting, Expanding Its Staffing and Wellness Capabilities
Arch Amenities Group | December 6, 2022
ROCKVILLE, Maryland (Dec. 6, 2022) – Arch Amenities Group, a full-service global provider of wellness, amenity and meeting services for commercial and residential properties, hotels and private clubs, today announced the acquisition of Hutchinson Consulting, a firm that provides management-level recruiting services to the hospitality, wellness and estate management industries and is nationally known for award-winning spa and wellness center design and development. Barry Goldstein, Arch Amenities Group chief executive officer, called Hutchinson “one of the most notable brands in the wellness space” and said the acquisition “is a hug...
The Need for Nature in Hotels to Ramp Up Wellness
Adam and Larry Mogelonsky | November 30, 2022
By Larry and Adam Mogelonsky Longevity hit the mainstream earlier this month when National Geographic (available on Disney+) launched its six-part miniseries, “Limitless with Chris Hemsworth” touching on life-extension techniques like stress management, intermittent fasting and extreme temperature exposure amongst others. Most notable perhaps was the episode where the actor had his genome sequenced to reveal that he is a dual carrier of the APOE4 mutation that puts him at elevated risk for Alzheimer’s, with a cellphone-less trek through nature proscribed as a preventative activity. The thought here is that the sights, sounds, smel...
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