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STR, AirDNA Release Full Analysis of Hotels and Short-Term Rentals
STR | August 11, 2020
HENDERSONVILLE, Tennessee—The hotel industry has made promising weekly gains in occupancy since its low point of the COVID-19 pandemic, while short-term rentals are nearing last year’s levels in revenue per available room (RevPAR), according to a joint analysis of 27 global markets by STR and AirDNA. The full analysis is available at: https://str.com/whitepaper/covid-19-impact-on-hotels-and-short-term-rentals-airdna To measure the impact of the global pandemic on the two hospitality segments, STR and AirDNA analyzed performance of traditional hotels, hotel-comparable short-term rentals (studios and 1-bedroom units) and larger short-
Hospitality’s Role in Driving Sustainability and Community Projects
August 11, 2020
As one of the world’s largest industries, it’s up to travel and tourism to lead the way toward a carbon-smart, sustainable future that contributes to the well-being of people and the planet. This means giving back to local communities, particularly now, since so many places around the world that depend on visitors are struggling as a consequence of COVID-19. Even before the virus took its devastating toll on the industry, visitors have been looking for ways to create deeper and more meaningful connections with the places they care about - a trend known as voluntourism. Voluntourism, when done right, is a win-win situation for everyone:
Marriott International Introduces New Content On Digital Platform For Meetings & Events
Marriott International, Inc. | August 11, 2020
Following the announcement of Marriott International’s Commitment to Clean and Global Cleanliness Council, Marriott has introduced digital content about redefined processes and reimagined spaces guided by cleanliness experts and best practices to help hosts, organizers and attendees plan and execute meetings and connect with confidence. Recognized as an industry leader for quality and exacting standards for over 93 years, Marriott is introducing changes which include enhanced sanitation guidelines, new operational training for associates, and increased use of conference technologies to ensure that customers are able to come together when
The Luxury Collection Debuts In Abu Dhabi With Al Wathba, A Luxury Collection Desert Resort & Spa
The Luxury Collection® Hotels and Resorts | August 11, 2020
The Luxury Collection®, part of Marriott International, Inc., today welcomed Al Wathba Desert Resort & Spa to its unique ensemble of iconic hotels, marking the debut of the portfolio in the UAE capital. Just a 30-minute drive from the Sheikh Zayed Grand Mosque, Al Wathba Desert Resort & Spa is located deep within the expansive landscape of Abu Dhabi. With a design reminiscent of a historic desert village, it is an intimate retreat suffused with natural beauty, unique tranquillity, and rare experiences. “We are delighted to welcome Al Wathba, Desert Resort & Spa to our ensemble of hotels that define the destination and offer
IHG Releases Interim Results to June 30, 2020
IHG | August 11, 2020
Key metrics $6.6bn total gross revenue (down (52)%; (51)% at CER) (51.7)% global H1 RevPAR (74.7)% global Q2 RevPAR 1 Excludes System Fund results, hotel cost reimbursements and exceptional items. 2 Comprises the Group’s fee business and owned, leased and managed lease hotels. 3 Excludes owned, leased and managed lease hotels, significant liquidated damages and the results of the Group’s captive insurance company, with 2019 restated accordingly. 4 Calculated using results from Reportable Segments and Adjusted Interest, and excluding changes in fair value of contingent consideration. 5 Reportable segment
Kimpton Pittman Set to Open in Dallas’ Historic Knights of Pythias Temple
Kimpton Hotels & Restaurants | August 11, 2020
THERE’S A NEW KID IN TOWN With the opening of the Kimpton Pittman Hotel on Wednesday, August 12, 2020 comes the rebirth of one of Dallas’ most historic buildings in the storied Deep Ellum neighborhood. The property serves as the first hotel in the neighborhood and provides doorstep access to some of the city’s most popular shops, craft breweries, dining destinations and over 30 live music venues. The Kimpton Pittman Hotel makes its home in the historic Knights of Pythias Temple. Designed in 1916 by prominent African American architect and son-in-law of Booker T. Washington, William S. Pittman, for whom the hotel is named, the proper
McKibbon Hospitality Appoints Todd Kinney General Manager for Hyatt House Tampa Avion Park
Hyatt House | August 11, 2020
Tampa, FL (August 11, 2020) – McKibbon Hospitality, an award-winning leader in hotel management, today announced the appointment of hospitality veteran Todd Kinney as General Manager of the new Hyatt House Tampa Avion Park. Upon completion, Kinney will be responsible for overseeing all operations for the 145-room, extended-stay hotel, which is slated to open at the end of this year. Kinney, who has been with McKibbon Hospitality since 1997, brings nearly 30 years of extensive and tenured hospitality management experience to Hyatt House Tampa Avion Park. Most recently, he served as a Regional Vice President of Operations for McKibbon, whe
AHLA Applauds President Donald Trump for Signing Executive Orders Extending Unemployment Benefits
AHLA | August 10, 2020
WASHINGTON (August 10, 2020) – The American Hotel & Lodging Association (AHLA) today applauded President Donald Trump for supporting Americans by signing Executive Orders that extend unemployment benefits and support those impacted by COVID 19, while urging Congress to come together swiftly and pass meaningful, bipartisan legislation that helps support the hotel industry and the millions of employees we support. The following statement is attributable to Chip Rogers, president and CEO of AHLA: “Millions of America’s hotel workers remain out of work as our industry struggles to survive the pandemic. We applaud the actions take