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The Tricycle of Guest Service Excellence: A Perfect Model For Remarkable Experiences

Doug Kennedy | October 4, 2024

Spokane Tribe Resort & Casino Partners With Travel Outlook to Elevate Guest Service Experience

Travel Outlook, The Premier Hotel Call Center™ | October 2, 2024

News

Homewood Suites Miami-Airport/ Blue Lagoon Completes Renovation

Homewood Suites by Hilton | November 28, 2022

Hilton Garden Inn Debuts in Japan With Opening of Hilton Garden Inn Kyoto Shijo Karasuma

Hilton Garden Inn | November 28, 2022

Larger Scale Projects Dominate the Middle East Hotel Construction Pipeline at Q3 Close

Lodging Econometrics (LE) | November 28, 2022

Tourism Recovery Accelerates to Reach 65% of Pre-Pandemic Levels

UNWTO | November 23, 2022

U.S. Top 25 Markets Still Behind 2019 Occupancy Even With Continued Return of Groups

STR | November 23, 2022

STR: Canada Hotel Performance Recovery Continued in October

STR | November 23, 2022

Three Ways to Be Amazing

Shep Hyken | November 23, 2022

New 121-Room Cambria Hotel Minneapolis Downtown Opens in City’s Gateway District

Cambria Hotels | November 23, 2022

Accor Signs New ibis Styles hotel in Indonesia’s BSD City

Accor  | November 23, 2022

Trump International Golf Links & Hotel Doonbeg Appoints Ian Chambers as Executive Head Chef

November 23, 2022

Fitz Casino & Hotel Completes Renovation and Joins Trademark Collection by Wyndham

Fitz Casino & Hotel | November 23, 2022

The Westin Riverwalk, San Antonio Appoints Ron Mays as Executive Chef

November 23, 2022

Kendra Plummer Receives ISHC’s Lori Raleigh Award for Emerging Excellence in Hospitality Consulting

ISHC | November 23, 2022

Hotel Employees Thankful for Panic Buttons

John Stachowiak | November 23, 2022

Atira Hotels Launches Company-Sponsored Giving Program, AtiraCares

Atira Hotels | November 22, 2022

Spirides Provides $14 Million Construction Financing for Major League Baseball Player Hotel in Dunedin, FL

Spirides Hotel Finance Company | November 22, 2022

STR, TE Maintain ADR and RevPAR Forecast in the Last Revision of 2022

STR | November 22, 2022

Dual-Branded Raffles Doha and Fairmont Doha Make Debut in Qatar

Accor | November 22, 2022

Managing the Talent Gap: Sparking Passion for Hospitality in Gen Z

EHL | November 22, 2022

Jono Hotels Debuts in Bangkok With Opening of Jono Bangkok Asok

JONO | November 22, 2022

Waikiki Beach Marriott Resort & Spa Appoints Jerry Gibson as General Manager

Marriott Hotels | November 22, 2022

Mercure Rayong Lomtalay Villas and Resort Launches Initial Phase in Thailand

Mercure | November 22, 2022

Hmlet to Launch First Hotel in Q1 2023, Owen House by Hmlet

Hmlet | November 22, 2022

Mountain Modern Unveils Property-Wide Transformation and Expansion

Mountain Modern | November 22, 2022

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