Leading the Culinary Lifestyle Segment With Christopher Hunsberger of Appellation
Adam and Larry Mogelonsky | November 8, 2023
F&B/ FF&E
Making Bartech Happen at the Hotel Lugano Dante
Adam and Larry Mogelonsky | July 26, 2023
By Adam and Larry Mogelonsky To enjoy the summer, one often needs a good cocktail. So, why not make it the most inspirational cocktail imaginable? For this, let’s dive into some ‘bartech’ to see how you can innovate in the restaurant and ramp up revenues in the process. Implementing change at any level of a hotel’s operations is always difficult for any number of reasons, and yet from the guest’s perspective often it’s the little touches that stand out to make the experience exceptional. While the two of us are perpetually bullish on technological upgrades and the growth of wellness at hotels, even the introduction of a fanc...
A New Flavour for Hotels
PolyU School of Hotel and Tourism Management | July 20, 2023
A priority of hotels worldwide is, quite naturally, attracting and catering to the needs of guests. Seldom do hotels invest heavily in strategies to cater to non-guests. However, according to Dr Sung Gyun Mun, Dr Linda Woo of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University and a co-author, hotels’ food and beverage (F&B) departments can bring in big money by attracting customers from local communities – not just tourists. With important implications for businesses in the post-COVID-19 era of tourism recovery, the authors suggest that hotels may be able to use their F&B offerings to reach n...
Profiting From Low Cal Wines
Adam and Larry Mogelonsky | July 12, 2023
By Larry and Adam Mogelonsky Coming off what was hopefully a restful 4th of July break, lest we forget that wine is a still a profit center for hotels and restaurants all around the world and for all four seasons of the year. Still, there are lots of new trends to embrace in order to drive average check per cover. There are lots of reasons to rethink your beverage strategy for the latter half of 2023 and for 2024, especially because it can mean quick wins for your hotel’s revenues versus more expensive, long-term projects. And as a quick plug, if you’re interested in learning how to market your wine list for revenue optimization, co...
Meyer Jabara Hotels Partners With IMI Agency to Offer Expanded Beverage Program
Meyer Jabara Hotels | July 12, 2023
Leading hotel management and ownership group leverages new food & beverage partnership to elevate training, upselling across its operating portfolio [Danbury, Conn., July 12, 2023] — A proven industry leader in hotel food and beverage operations for more than 45 years, Meyer Jabara Hotels announced a new partnership with IMI Agency to roll out a cutting-edge beverage program at every one of the company’s full-service hotels, and every property equipped with a restaurant, lounge, or banquet hall. Through the agreement, which went into effect at the beginning of June 2023, IMI Agency will provide Meyer Jabara Hotels with expanded ac...
ASSA ABLOY Global Solutions Unveils Acuity, the Linen Management System Redefining Hotel Operations Efficiency
ASSA ABLOY Global Solutions | June 22, 2023
All-in-one platform leverages advanced RFID and cloud-based technologies to provide hotel staff with effortless control and cost saving insights over the entire linen management cycle. Stockholm –June 22, 2023 – ASSA ABLOY Global Solutions, a leading provider of advanced security technology for the hospitality industry, together with ASSA ABLOY Group member, HID Global, has today announced the official launch of the Acuity digital linen management platform. Engineered by leveraging the technological expertise of the ASSA ABLOY Group, Acuity represents a dramatic shift over how hoteliers manage their laundry and linen operations, rep...
Shiji and IPORT Partner to Transform Hotel Restaurant Operations With All-in-One Tablet and Payment Device Solution
Shiji | June 21, 2023
Shiji and iPort collaborate to introduce an innovative all-in-one mobile POS and payment device solution for hotel restaurants, leveraging iPort's Connect Pro platform to enhance iOS integration and streamline operations ATLANTA, Georgia, USA, June 21, 2023 – Shiji, the global hospitality technology innovator, has partnered with IPORT, an award-winning manufacturer known for enhancing the usability of iPads and iPhones, to introduce an all-in-one software solution for hotel restaurants. This collaboration will provide hoteliers with a seamless combination of a tablet and payment device to maximize their F&B operations. The in...
Torote Restaurant Implements Shiji’s Infrasys Cloud POS for Enhanced Operations and Growth
Shiji | June 15, 2023
Torote Restaurant maximizes operations and growth with Shiji's Infrasys Cloud POS. Its' user-friendly interface and robust features optimize efficiency, demonstrating Shiji's efficacy in the hospitality industry. ATLANTA, Georgia, USA, June 15, 2023 – Shiji, the leading global hospitality innovator, has announced that one of Los Cabo’s most popular restaurants, Torote Restaurant, in Cabo San Lucas, Mexico, has successfully implemented Shiji's Infrasys Cloud POS. This implementation includes integration with the Fiscal Interface, providing a comprehensive and streamlined solution for Torote Restaurant's operations across the 7 devi...
Shiji Adds New Mobile Ordering Solution “Shiji Digital Dine” to Infrasys Cloud POS
Shiji | June 14, 2023
Shiji’s new mobile ordering solution for Hospitality F&B -Shiji Digital Dine, is now available for Infrasys POS customers worldwide, helping hotels around the world improve service quality and increase revenue potential. ATLANTA, Georgia, USA, June 14, 2023 – Shiji, the global hospitality technology innovator, has introduced anew mobile ordering solution called Shiji Digital Dine, aimed at improving operational efficiency and enhancing the guest dining experience in the Hospitality F&B industry, by supporting direct ordering and connectivity with the hotels’ POS. In conjunction with Infrasys Cloud POS, Shiji has devel...
Cocktail Trends: What Tipple Will You Be Cheersing in 2023?
EHL Insights | June 12, 2023
Cocktails are a great marker of the times we live in and fascinating trends to follow for those mixologists serving on the front-line as well as those at the front of the line at the bar! This year our cocktail shakers are going to be filled with blasts from the past (the 90s to be precise), new takes on the classic Negroni, and a certain je ne sais quoi from the cocktail-drinking experience. We’ve spoken to the EHL mixologists to gather the cocktail trends filling our cups in 2023. These are the drinks you’ll be cheersing this year! 1. Spicy drinks There has been a movement away from sugary sweet cocktails, towards a more savory palett...
Henderson Beach Resort Selects Clear Sky Software for Better Management of Their Food, Beverage and Retail Inventory
Clear Sky Software | June 8, 2023
CHARLOTTE, North Carolina – June 8, 2023 – Clear Sky Software, Inc. Clear Sky Software, Inc. ® announced today that the Henderson Beach Resort has installed the company’s Food, Beverage and Retail inventory control software. This beautiful resort in Destin, Florida selected Clear Sky Software to help control all inventory in beverage, food and retail areas. These three systems offer a comprehensive, perpetual inventory system that tracks and controls all F&B products and retail items. Functions include purchasing, receiving, outlet transfers/issues/returns and physical inventory. Additional features allow management to r...
Diet Water, Melted Ice Cream, Blowfish Among Top 10 Most Unusual Room Service Requests, Hotels.com Reports
Hotels.com | June 7, 2023
Study also reveals hotels are expanding in-room offerings to include private concerts and $300 ice cream sundaes DALLAS, June 7, 2023 -- Today Hotels.com® reveals its inaugural Room Service Report which finds that demand for the popular amenity is on the rise according to 45% of U.S. hotels1. The report surveyed hotel partners around the world to reveal what's "in" when dining in from the trendiest to the most eccentric orders, as well as hotels with over-the-top room service options like a $1600 burger and a $300 ice cream sundae. Top findings from the study include: The weird side of room service • Hotels revealed their mo...
Next Up for Revenue Managers: Tackling Ancillary Outlets
June 2, 2023
By Jason Q. Freed As a large majority of hotels have adopted some sort of dynamic pricing for their rooms, the next evolution of revenue management is moving beyond rooms, and many leaders have adopted total revenue management strategies for a more holistic approach. One area that is ripe for innovation is F&B Revenue Management, and hotels are adopting the same principles and techniques that apply to room revenue management in their various F&B outlets, including full-service restaurants, bars, coffee shops, and grab-and-go marketplaces. F&B revenue management techniques largely focus on dynamic pricing, or adjusting the...
Springfield Marriott Downtown Implements Clear Sky Software’s Food & Beverage Inventory Control System
Clear Sky Software | June 2, 2023
CHARLOTTE, North Carolina – June 2, 2023 – Clear Sky Software, Inc. Clear Sky Software, Inc. ® announced today that the Springfield Marriott Downtown, managed by Aimbridge Hospitality, has implemented the company’s food & beverage inventory management software. Located in Springfield, Massachusetts, the Springfield Marriott Downtown selected Clear Sky Software to help control all alcohol and food products. Called Clear Sky FOOD & BEVERAGE, this system is a comprehensive, perpetual inventory system that tracks and controls all F&B products. Functions include purchasing, receiving, outlet transfers/issues/returns and...
Sleep Science at the Forefront at The Benjamin Royal Sonesta
Adam and Larry Mogelonsky | May 10, 2023
By Adam Mogelonsky, Larry Mogelonsky “We believe in the importance of sleep. If a guest doesn’t get a good night’s rest they are less inclined to return.” That profound statement came courtesy of Simon Chapman, Complex General Manager for The Benjamin Royal Sonesta, who oversees the hotel’s Rest & Renew Sleep Program in collaboration with Dr. Rebecca Robbins, a medicine professor specializing in sleep science and author of “Sleep for Success” (2011). We sought out Chapman for an interview because we deem sleep amenities to be a great tool to attract new guests and to support higher rates. While this is nevertheless tru...
Beachy Riding Wave of Record-Breaking First Quarter
Beachy | May 4, 2023
Hospitality’s award-winning solution provider continues to make fun easy for guests of premiere resorts across the US. Miramar Beach, Fla. (May 4, 2023) – Beachy, a leading provider of next-generation solutions and services for the country’s premiere resorts, announced today that Q1 2023 was the strongest quarter in the company’s history. In the first three months of 2023, and just in time for the spring and summer resort season, Beachy signed a record number of four- and five-star properties to its innovative mobile point-of-sale (POS) and amenity booking solutions. Beachy’s 5G cellular-enabled tablets increase speed of servi...
Olympia Hotel Management Appoints Karl McElligott as Director of Food & Beverage
Olympia Hotel Management | April 26, 2023
April 26, 2023. Portland, ME. Olympia Hotel Management has named Karl McElligott the Director of Food & Beverage. McElligott was previously the Director of Food & Beverage at Fathom Companies in Portland, overseeing all F&B operations at The Press Hotel and Canopy Portland Waterfront. Before that, he was the Director of Food & Beverage at Stowe Mountain Lodge and the Director of Restaurants at JW Marriott Desert Ridge Resort & Spa. “We are pleased to welcome Karl to Olympia’s executive team,” said Sara Masterson, President of Olympia Hotel Management. “His extraordinary talent, creativity, and passion for the F&B side of the ind...
Twenty Four Seven Hotels Names Dan Grunbeck Corporate F&B Director
Twenty Four Seven Hotels | April 26, 2023
NEWPORT BEACH, Calif., April 26, 2023—Twenty Four Seven Hotels, a third-party hospitality management company for premium-branded, select-service and lifestyle hotel segments in the western U.S., today announced that it has named Dan Grunbeck corporate F&B director. In the newly created role, he will implement and lead strategic operations to enhance offerings and partner with hotels to create unique, market-based food and beverage concepts, as well as source quality products that adhere to brand standards. “Dan is a proven F&B leader well known for developing innovative dining experiences while boosting efficiencies,” said Da...
Cloudbeds Announces Integrations With Leading Point of Sales (POS) Solutions to Expand Cloudbeds Marketplace
Cloudbeds | April 4, 2023
Cloudbeds customers will be able to connect onsite bars and restaurants to Cloudbeds Platform for a seamless guest experience San Diego, April 4th, 2023 — Cloudbeds, the hospitality management platform powering more reservations and happier guests for lodging businesses around the globe, today announced strategic partnerships with point-of-sale industry frontrunners: Lightspeed, Toast, Revo, Last.app, Tevalis, and Invu. The integrations grant lodging businesses using Cloudbeds Platform the ability to effortlessly verify guest information and post accumulated charges from onsite bars and restaurants directly to the guest's room. The d...
Hartford Marriott Downtown Installs Beverage Inventory Management System by Clear Sky Software
Clear Sky Software | March 30, 2023
CHARLOTTE, North Carolina – March 30, 2023 – Clear Sky Software, Inc. Clear Sky Software, Inc. ® announced today that the Hartford Marriott Downtown has installed the company’s beverage inventory management system. The Hartford Marriott Downtown selected Clear Sky Software to help control all beer, liquor and wine inventory. Called Clear Sky BEVERAGE, this system is a comprehensive, perpetual inventory system that tracks and controls all beverage products. Functions include purchasing, receiving, outlet transfers/issues/returns and physical inventory. Additional features allow management to report product fast-movers, slow- ...
7 Restaurant Technology Trends to Watch in 2023
EHL Insights | March 29, 2023
The restaurant industry has traditionally been slow to adopt technology and innovative digital solutions. But in 2020 and 2021, the COVID-19 pandemic and economic instability that spilled into 2022 - and now the anticipated recession in 2023 - changed that and forced food and beverage outlets to look beyond the traditional. Many restaurants have turned to tech in the last couple of years, even if reluctantly, to adapt to a new reality. One which includes more contactless technology, and is realigned with new customer expectations and wants. Technology and innovation are what have helped, even saved, restaurants as they transform how th...
JW Marriott Phoenix Desert Ridge Drives Guest Spend by 40% With IRIS’s Mobile Dining Platform
IRIS | March 7, 2023
The luxury hotel increases average guest spend by 40%, since appointing IRIS’s F&B online ordering platform to manage its in-room dining service for guests IRIS, a leading provider of digital F&B and guest experience platforms, was deployed to provide guests with a seamless and efficient mobile dining service and to maximize F&B opportunities and drive revenue across the hotel. With 950 bedrooms and 7 restaurants and al fresco bars, JW Marriott Phoenix Desert Ridge Resort & Spa is located in the heart of the Arizona desert and offers a host of state-of-the-art facilities, including five pools, luxury cabana cottages an...
Mount Airy Casino Resort Donates Hundreds of Bed Sets and Linens to Local Animal Shelter
Mount Airy Casino Resort | February 23, 2023
MOUNT POCONO, Pa., Feb. 23, 2023 -- Mount Airy Casino Resort, Pennsylvania's first AAA Four-Diamond casino resort, is helping neglected and abused animals from the region feel a bit more comfy-cozy by donating truckloads of its finest Egyptian cotton to a local animal shelter. Camp Papillon, a non-profit, no-kill animal shelter in Stroudsburg, Pennsylvania, has dozens of rescue dogs in need of comfort and warmth, especially during the cold winter months, explained Felicia Katz, vice president of Camp Papillon. "Mount Airy has provided us with items we cannot afford, soft bedding and towels to dry animals after ...
Drink Trends in 2023: 8 Beverages You’ve Got to Try This Year
EHL Insights | February 21, 2023
So how, and with what, will we quench our thirst? Here is EHL's selection of the top drink trends in 2023. In this post pandemic-era, there is no doubt that the megatrends for the new year will center around healthier and ‘cleaner’, more sustainable, premium and socially responsible products in line with the mantras – good for me, good for the planet – and quality over quantity. With movements like mindful drinking and “sober curious” gaining popularity, research indicates that alcohol consumption has declined with younger generations drinking less as they show greater interest in holistic wellness and health....
AAA Unveils Top Diamond Designated Hotels and Restaurants of 2022
AAA | February 20, 2023
AAA unveils the 5-Diamond and 4-Diamond properties of 2022. These hotels and restaurants represent the best of the best in lodging and dining. 5-Diamond properties offer ultimate luxury and leading-edge cuisine. 4-Diamond properties offer upscale amenities and distinctive fine dining. Diamond designations reflect AAA Inspectors’ commitment to quality and consistency in the hospitality industry. Diamond Inspectors are trained professionals who travel across North America to conduct unannounced, independent, in-person property inspections. The 4Cs of AAA Diamonds Cleanliness: AAA hotel inspections include ATP...
