InfoGenesis v4.4.7 Sets New Standards for Point-of-Sale Mobility and Guest Satisfaction
ALPHARETTA, GA. — July 23, 2015 — Agilysys, Inc. (Nasdaq: AGYS), a global provider of next-generation hospitality software solutions and services, today announced general availability of InfoGenesis™ POS v4.4.7 and InfoGenesis™ Flex v4.4.7, the latest versions of its industry-leading point-of-sale software solutions. The new versions include enhancements that boost efficiency, increase revenue and improve the guest experience, as well as deliver integration with rGuest™ Seat, Agilysys’ innovative restaurant reservations and table management solution, and rGuest™ Analyze, Agilysys’ robust business intelligence solution.
InfoGenesis is a comprehensive point-of-sale system that combines an easy-to-use terminal and tablet touchscreen application with industry-leading offline capabilities and enterprise-quality configuration and reporting functionality. Designed for multi-unit and complex operations, InfoGenesis features real-time reporting, support for packages and prix fixe menus, and multi-language capabilities that drive service flexibility and increase operational efficiency. The system easily manages any combination of food and beverage and retail service, and integrates with other Agilysys next-generation solutions as well as a wide variety of third-party providers. Unsurpassed in security protection, InfoGenesis includes tokenization and point-to-point encryption (P2PE) payment processing through leading payment gateway solutions, including Agilysys’ innovative rGuest™ Pay.
InfoGenesis Flex offers full point-of-sale functionality on a convenient tablet device, providing signature capture on tablets, adaptable kitchen and receipt printing for large service areas, and a feature-rich mobile experience for foodservice operations. It helps improve the overall guest experience by reducing wait times and dramatically increasing speed of service. InfoGenesis POS and InfoGenesis Flex are available as on-premises or Software-as-a-Service (SaaS) solutions.
With the release of InfoGenesis v4.4.7, Agilysys continues its investment in POS mobility solutions. Given the wide variability of hospitality foodservice operations ─ often on the same property ─ InfoGenesis Flex v4.4.7 offers a number of enhancements, including improved Bluetooth connectivity to Ingenico payment devices and a highly ruggedized tablet that can function in the most challenging restaurant and retail environments.
Also, with this release, InfoGenesis solutions integrate seamlessly with rGuest Seat, giving restaurants groundbreaking opportunities to transform the dining experience through personalization at every stage of the guest visit. Integration with rGuest Seat allows hosts to greet guests with knowledge about their seating and server preferences. Wait staff can retrieve guest information ─ including historical dining information ─ to gain valuable insight into preferences and purchasing history. And, because servers can view this information at the beginning of food and beverage service, they can tailor their interactions with guests, suggest favorite menu items, increase order value and create lasting connections that drive repeat business.
InfoGenesis v4.4.7 also includes enhanced integration with rGuest Analyze, allowing managers to leverage InfoGenesis POS data to identify key performance indicators ─ such as sales trends, table turns, server performance and product mix ─ and act on the insights in real time to optimize efficiency and profitability. Managers can sell more of what customers want and discover which profit centers require changes in order to boost guest satisfaction.
In addition to innovations in POS mobility and integration with rGuest Seat and rGuest Analyze, InfoGenesis v4.4.7 features a number of other state-of-the-art enhancements, including:
• Increased data and payment security
• Improved support for tapas and small-plate operations
• New price inquiry functionality
• Enhanced multiple gift card support
• New controls around employee discounting and price levels
• Improved integration with Konami Gaming
“The release of InfoGenesis POS v4.4.7 signifies industry-changing innovation,” said Maris Berzins, vice president of product engineering at Agilysys. “The tight integration between InfoGenesis and rGuest Seat ensures that reservation information collected from a wide variety of sources, including mobile POS tablets, can be seamlessly retrieved by wait staff to increase revenue and improve the guest experience. These enhancements, along with other new features and functionality in the InfoGenesis POS system, pave the way for a food and beverage technology ecosystem that will revolutionize the industry and change expectations surrounding dining opportunities.”
