Orlando, Florida, August 17, 2015-The American Hotel & Lodging Educational Institute (AHLEI) has added training and certification for Kitchen Cook to its START and quickSTART for Individual Positions, which provides flexible training and certification modules in multiple formats to meet the needs of schools, workforce agencies, and properties.
START for Individual Positions and quickSTART for Individual Positions provide resources for training new or prospective employees in general hospitality knowledge, soft skills, and position-specific knowledge, combined with the opportunity to earn professional certification. In addition to the Kitchen Cook module, training and certification is available for the following positions: front desk representative, guestroom attendant, restaurant server, and maintenance employee.
Position-specific knowledge for Kitchen Cook includes safety guidelines; sanitation rules; culinary terms; standard recipe development; plate presentation; and how to handle special requests, substitutions, and complaints from guests.
All of the programs are available in print and online versions, with an instructor’s guide and participant study guide, as well as access to the certification exam. The main difference between the START and quickSTART programs is that, for START, job breakdowns are taught in a classroom setting, while for quickSTART, those tasks are taught on the job and validated by a supervisor or trainer. Each of the programs is available in English, Spanish, or Simplified Chinese.
For more information, visit www.ahlei.org/start or contact an AHLEI sales manager at 1.800.349.0299 or +1.407.999.8100.
