Orlando, Florida, November 2015—Even though hospitality is a people business, technology still touches nearly every area of hospitality operations. The seventh edition of Managing Technology in the Hospitality Industry, published by the American Hotel & Lodging Educational Institute (AHLEI), provides readers with a comprehensive introduction to the information technology needs of lodging properties and food service establishments.
Written by Michael L. Kasavana, Ph.D., this textbook presents an overview of the basics of purchasing, implementing, maintaining, and managing a variety of technology systems. The content covers applications for reservations systems, rooms management and guest accounting, property management systems, point-of-sale technology, food and beverage management, and accounting.
The seventh edition has been updated with new information on gesture interfacing, multicore processors, PCI DSS with regard to POS systems, and a new section on tablet POS systems.
Educators at hospitality management programs in the United States are once again able to order this and all of AHLEI’s textbooks directly from AHLEI, as the organization discontinued its distribution agreement with Pearson Higher Education, effective July 1, 2015. U.S. academic customers can place orders and request desk copies by contacting academics@ahla.com, or by calling 1.800.344.4381 or +1.517.372.8800. Industry customers can order online at www.ahlei.org.
