Appointment Positions Company for Technology Growth and Expansion
CHICAGO (September 7, 2016) – Cloud5 Communications, a leading provider of unified network communications, HSIA, and guest engagement solutions with over a million hospitality users, today announced that it has tapped hospitality industry change agent Mark Holzberg as its Executive Vice President and Chief Commercial Officer. Holzberg has overall executive management responsibility for Cloud5’s technology business as well as corporate marketing and brand evolution across the Cloud5 organization worldwide.
"Mark and I have worked together in the past and I’m thrilled that he’s joined our team in this important leadership position as Cloud5 moves into a new era of growth and customer-driven expansion," said Robert Post, CEO of Cloud5. "Mark has an established record of success in hotel technology innovation and customer service and is widely regarded as a hospitality tech leader and ‘change agent’ who helps companies anticipate, design, and implement the next big thing. We expect great things for our customer base as Mark executes our strategy to evolve into a full-service technology communications provider for the hospitality industry.”
"Cloud5 established itself as a communications leader in hospitality and travel through great products and technology vision," said Holzberg. "I am honored to be part of a growing team that is taking that success to the next level by bringing a new focus on unified communications and customer-centric service. Part of my job will be translating technology innovation and guest connectivity trends into integrated broadband, WiFi, and guest engagement products that serve hotel guests and staff throughout the hospitality enterprise. That means listening to customer needs and stories, then delivering the Cloud5 solution that goes beyond the conventional to exceed expectations. Beyond that, we’ll also be focusing very strongly on further enhancing operational excellence and support, and forging true partnerships with our customers to deliver the very best experience to both guests and hotel staff. This is an exciting time for the industry and Cloud5!"
Holzberg has over two decades of experience building and running companies and business units in the hospitality technology space. His experience includes serving as CEO of Lorica Solutions, a premier IP technology and managed services company, and leading XETA Hospitality Solutions, a strategic business unit of XETA Technologies, an enterprise communications and network managed services company. After facilitating its acquisition of Lorica, he managed XETA through its ultimate acquisition by Windstream Communications. He has directed company pivot and expansion strategies as Swisscom Hospitality’s leader for the Americas and Global Managed Services and as TravelCLICK’s first CFO during a period of dramatic growth. Holzberg has also served as President of Bartech, The Americas; CEO of AlphaNet Hospitality Systems and as a consultant engaged in industry related M&A and corporate development. Most recently, he was Chief Global Sales Officer at London-based iRiS Software Systems. Holzberg is a graduate of George Washington University and is located in Chicago.
