Bethesda, Maryland and Dallas, Texas (October 14, 2021) — Curator Hotel & Resort Collection (“Curator”) and UniFocus announced today a partnership agreement that provides Curator member hotels with access to the industry’s latest capabilities in labor management and time and attendance software to optimize productivity for today’s complex and ever-changing workforces.
“In selecting a preferred labor management provider for Curator member hotels, we found that UniFocus has a proven reputation in delivering the exceptional service quality that guests staying at lifestyle, full-service hotels expect,” said Austin Segal, Curator’s Vice President. “Since several Curator member properties are already utilizing UniFocus technology, including Noble House Hotels & Resorts, we knew first-hand that the Company’s solutions continue to demonstrate that hoteliers can achieve a heightened level of productivity that each service area rightfully deserves, without running into the issues of overstaffing or sacrificing service quality from one area in favor of another.”
Through the new partnership agreement, Curator hotel owners and operators can leverage UniFocus’ technology to predict precise demand across property operations and activities to ensure that employees are always exactly where they need to be to deliver unparalleled guest experiences. Going beyond simply plugging in existing labor standards into a management system, the UniFocus approach to workforce scheduling instead involves leveraging its adaptive technology to predict staffing trend needs for each service area. For full-service hotels, this can include F&B, spa, meeting, and event operations and departments such as housekeeping or maintenance that can be found at virtually any hotel.
“There are several workforce management and time and attendance platforms that Curator evaluated during their selection process, but their decision to choose UniFocus as a preferred provider is evidence of our industry-leading capabilities and the unparalleled value we provide to independent hotels and resorts,” said Mark Heymann CEO at UniFocus. “From ensuring that operations can keep pace with the new dynamics of today’s hotel environments to identifying opportunities for increasing revenue and optimizing costs, we look forward to the opportunity to equip each Curator Collection hotelier with the adaptive analytical tools they need to always serve the best interests of their guests, employees and the business.”