Drury to Conduct Pilot Evaluation of Agilysys rGuest™ Stay Property Management System
ALPHARETTA, GA. – August 10, 2015 – Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Drury Hotels Company, the recipient of the highest score in its class in the J.D. Power North American Hotel Guest Satisfaction study for the 10th consecutive year, will conduct a pilot evaluation of Agilysys’ rGuest™ Stay solution at select Drury properties. rGuest Stay is a next-generation property management system (‘PMS’) that helps hotel operators streamline guest service, ensure payment security and boost efficiency.
Drury Hotels, which operates hotels in 21 states, needed a flexible property management system that combined ease of use with exceptional functionality to drive a superior customer experience and improve overall hotel operations. Pending the completion of the pilot, the company additionally plans to integrate rGuest Stay with Agilysys rGuest Pay to deploy a seamless PMS and payment gateway solution that will offer secure EMV and P2PE PCI-validated payments with predictable costs.
“We conducted significant due diligence before selecting Agilysys for our new property management system pilot,” said Tom Walsh, vice president and chief information officer at Drury Hotels. “The company’s rGuest hospitality platform is a truly innovative solution that can help us connect more closely with our guests. In addition, Agilysys provided the partnership approach we desired. We expect rGuest Stay to be easy to deploy with intuitive training, and we look forward to evaluating the rGuest solutions to build our business and offer more personalized guest service.”
rGuest Stay is a groundbreaking property management system built on the company’s new rGuest hospitality technology platform, which supports cloud, on-premises and hybrid delivery of the platform-based solutions. The guest-centric, standards-based PMS relies on an open platform that enables rich integration with applications delivered from Agilysys, its partners and customers. The platform offers business-driven outcomes, helping customers increase revenue, reduce operating costs and strengthen the guest connection. With integrated analytics, rGuest Stay also delivers real-time management information so that managers can accurately forecast demand and scale services up or down accordingly, while offering a 360-degree view of guest information.
“The hospitality industry is embracing the rGuest product suite for its guest-centric qualities and its ability to give customers a competitive advantage,” said Jim Dennedy, president and chief executive officer at Agilysys. “We are excited to conduct this pilot with Drury Hotels to demonstrate how rGuest Stay will help their properties achieve their market growth, cost management and guest loyalty goals.”
Founded in 1973, Drury Hotels Company is a Missouri-based, family-owned and operated hotel system with more than 130 hotels in 21 states. Its brands include Drury Inn & Suites, Drury Inn, Drury Plaza Hotel, Drury Suites and Pear Tree Inn by Drury, as well as other hotels in the mid-priced segment. The company’s hotels provide exceptional value for business and leisure travelers alike with their many free amenities, including Quikstart® Breakfast, 5:30 Kickback® and lobby snacks. Drury Hotels has been recognized for 10 consecutive years, most recently in 2015, by J.D. Power with the award for ‘Highest in Guest Satisfaction among Upper Midscale Hotel Chains’.
