CHICAGO, IL – September 22, 2015 – Percipia, the acclaimed technology solutions provider headquartered in downtown Chicago, Illinois has launched S.T.A.R., their Service Tracking And Response solution for the hospitality industry. The S.T.A.R. solution allows hotels to streamline and manage all areas of their properties from guest service requests, housekeeping, maintenance, concierge functions, onsite incidents and much more. S.T.A.R was designed not only to increase efficiency and guest satisfaction but also allows properties to be more productive and in turn increase returning customers and revenue. “At Percipia we are always focused on our clients and are constantly looking for innovative ways to help our clients to grow and enhance their businesses,” said Michael Velasquez, CEO, Percipia. “S.T.A.R. is being released to help our clientele run their hotels more smoothly while being proactive and effective. Ultimately we are successful if our clients are successful and we take pride in coming up with new products to do just that.”
S.T.A.R. is a single platform comprised of five multilingual, web-based applications; star-Link for guest requests and inter-department work order management, star-Attendant for room assignment, inspection and housekeeping management, star-Engineer for engineering management and preventative maintenance, star-Rescue for incident, complaint and compensation cost management, and star-Concierge for professional concierge management. Percipia’s S.T.A.R. solution is now available. For more information please visit www.percipia.com or call 800.806.0408 option 1 or email sales@percipia.com.
