New Functionality Allows the Use of Administrative Desk Phone Cameras for Video Calling
CHICAGO, October 29th, 2024 – Percipia, a leading provider of hospitality phone systems and enhanced guest room technology for hotels, resorts, casinos, and conference centers, announces the release of Frequency PBX Video Calling, a new feature that enables administrative staff to make video calls using the camera on their desk phones. This feature is designed to improve communication among staff, making it easier to complete operational tasks and collaborate remotely.
The Frequency Video Calling feature is built on Percipia’s industry-leading IP phone system, Frequency PBX. By integrating video calling functionality directly into the latest version of Frequency, staff can streamline communication without the need for additional hardware or software. This ensures a consistent and reliable user experience from voice to video.
The video calling feature is compatible with any administrative desk phone equipped with a camera, including models from Grandstream, Yealink, Polycom, and many others. Available on Frequency versions 8 and 9, this feature is available on-premise and in the cloud, allowing properties to maintain full control over their communications infrastructure.
“We are thrilled to introduce our new Frequency Video Calling feature for our IP phone systems, a game-changer in how businesses communicate. This enhancement elevates the quality of remote interactions and fosters collaboration, allowing teams to connect face-to-face regardless of location,” says Krishna Shankar, Director of Technical Services. “Percipia’s commitment to innovation ensures that our users have the tools to stay connected, productive, and engaged in an increasingly digital world. With this feature, we’re redefining communication for the modern workplace.”
The Frequency PBX Video Calling feature is a powerful collaboration tool, enabling remote and on-site staff to communicate seamlessly. It enhances virtual meetings, supports remote staff training, and keeps teams aligned without needing in-person sessions. This versatile tool streamlines hotel operations, boosting communication, decision-making, and overall productivity while adapting to various operational needs.
The Frequency Video Calling feature is available now, and any current clients running Frequency versions 8 and 9 can contact Percipia’s Customer Success Manager to add this enhancement to their system.
