Online discussion will cover topics related to guest engagement, revenue management and guest reviews
ALPHARETTA, GA – January 24, 2017 – revcaster, a Rainmaker Group company, is partnering with StayNTouch and TrustYou in an upcoming webinar entitled “3 Essential Pieces to Your Hotel Management Strategy.” The online discussion will address multiple topics on how hotels can increase guest engagement, improve revenue management and enhance guest reviews. The webinar will take place on February 1, 2017 at 1:00 p.m. EST (10 a.m. PST/6 p.m. GMT) and there is no cost to participate.
Since a hotel’s bottom line is directly impacted by how guests experience services and the unfiltered feedback they share across the internet, having a plan to address these intricacies is fundamental in increasing revenue. In this webinar, participants will learn how current guest experience and service practices affect future revenues and how properties can implement a robust hotel management strategy to positively impact their bottom line and streamline the guest journey.
Executives from StayNTouch, TrustYou and revcaster will discuss the following topics:
- Why guest engagement, revenue management and guest reviews are fundamental to hotel management strategy
- How offering guests a choice in service streamlines the guest journey and increases guest satisfaction
- Why managing revenue is more than just pricing rooms
- The fundamentals of guest feedback and its influence on the entire guest journey
- Why using the right data point is essential to managing revenue and influencing guest experience
Save your seat for this free webinar by registering here.
