Boca Raton, Florida – June 10, 2019 – Cendyn, the leading provider of hotel CRM and hotel sales platforms in the hospitality industry, has been voted as Europe’s Leading Hotel CRM Technology Provider and Europe’s Data Driven Marketing Agency for 2019. The prestigious World Travel Awards recognizes companies, organizations and brands that push the boundaries of hospitality industry excellence.
These awards follow top honors in North America in early 2019 and four big wins in the 2018 world competition for World’s Leading Hotel CRM Technology Provider, World’s Leading Data Driven Marketing Agency, World’s Leading Hotel Sales Proposal Platform and World’s Leading Hotel Event Management Platform.
“We are incredibly proud to receive to another accolade for Europe, an extremely fast-paced growth region for us at the moment,” says Charles Deyo, CEO & President of Cendyn. “Hotels must have the right technology to differentiate themselves in this marketplace and using Cendyn’s CRM and data-driven digital marketing solutions, hotels can push the art, science and passion of hospitality to drive home their unique value, reach new customers and nurture loyal guests to keep coming back.”
Cendyn’s CRM Suite caters to every hotelier from large brands to small boutique properties. Using multiple integrations, Cendyn consolidates numerous data points from disparate data transactions to engage with travelers throughout the guest journey. Business rules-based automation combined with dynamic personalization and upsell opportunities drive revenue through multiple channels and help hotels acquire new customers.
eInsight CRM provides enterprise marketing automation and guest intelligence for multi-property/multi-brand hotels, and Cendyn’s Guestfolio CRM provides intuitive marketing automation and guest intelligence for boutique and independent hotels.
Cendyn’s unique Data-Driven Digital Marketing Suite enables hoteliers to learn about and target their most valuable guests. By targeting the right guests, at the right time, with the right message, hoteliers cut through the noise of the crowded hospitality industry with personalized multi-channel campaigns that showcase and drive awareness of your brand. Cendyn’s integrated Digital Marketing Suite and Hotel CRM Suite enables hoteliers to keep their guests at the forefront of what they do and concentrate on providing exceptional, personalized customer service at all times.