By Daniel Craig
Hoteliers, are you ready for the Covid-19 recovery traveler?
In this time of struggle for the travel industry, we can’t help but acknowledge the irony. Are hotels, after working so hard to build reputations as high-touch, warm and intimate, going to become faceless, hands-off, sterile environments?
How will hoteliers uphold guest satisfaction while ensuring the safety and wellbeing of guests and staff?
In my next webinar with ReviewPro, From High Touch to No Touch: Transforming the Guest Experience Post Covid-19, we’ll discuss how hotels around the world are implementing new health, safety and social-distancing protocols to keep travelers safe and give them the confidence to book.
Topics include:
- Understanding the new traveler mindset
- Implementing protocols for health, hygiene and social distancing
- Keeping guests, prospects and employees informed and reassured
- Maintaining high guest satisfaction while offering limited services
- Leveraging technology to move from high-touch to no-touch hospitality
- Building your reputation as a safe, clean and stress-free haven
Click here to register. Note that this webinar is scheduled at a special time to reach listeners in Europe, the Middle East and Asia, but if you sign up you’ll receive a link to watch the recording on demand after the broadcast.
