PARSIPPANY, NJ – September 15, 2016 Lodging Interactive, the leading digital marketing and social media engagement agency exclusively serving the hospitality industry, will be holding a free online webinar to discuss how hotels and resorts can use its CoMMingle Live Chat service to immediately increase group/wedding RFP submissions and drive direct bookings.
“Since the launch of CoMMingle Live Chat, dozens of hotels have made the commitment to improve their online website customer service and to build loyalty by increasing online engagement with their customers,” said DJ Vallauri, Lodging Interactive Founder & CEO. “The results have been increased online submissions of group and wedding RFPs as well up-selling opportunities that drive direct bookings.”
CoMMingle Live Chat service benefits for hotels:
- Real-time customer engagement throughout the booking process
- Provides conversational commerce while assisting in the booking process
- Increase in direct bookings and event RFP submissions
- Reduces negative reviews/comments posted to TripAdvisor & OTA sites
- Crisis alert escalation to property as needed
- Offers true market differentiation within competitive set
- Unlimited live agent fully managed chats for low monthly fee
- 100% mobile enabled
- 100% US based live chat agents, employed by Lodging Interactive
Learn how adding real-time CoMMingle Live Chat service to your website can immediately drive increased RFP submissions and direct bookings to your hotel. Join Lodging Interactive’s Founder & CEO on September 28, 2016 at 1pm EST.
Register for the free online webinar: http://lodginginteractive.com/live-chat-for-hotels-webinar
