IRIS is the global market leader in digital F&B ordering, guest directory and concierge solutions for hotels, working with many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, Ennismore and Four Seasons.
Our flexible hospitality platform enables hotels and restaurants worldwide to provide a truly digital ordering experience to their guests.
We support many of the world’s leading chains including Marriott, Hilton, Mandarin Oriental, Ennismore and Four Seasons.
Since 2010, thousands of hotels on every continent across the world have used IRIS’s mobile, tablet and web app technology to boost additional revenues by 20% on average.
The core features of our platform are:
IRIS F&B Mobile Ordering
F&B Mobile Ordering enables guests to browse, tap, order and pay, from the comfort of their own device, any time, anywhere in the property – no app required.
Mobile Ordering empowers you to reach guests in a way that suits them and enhances the profitability and efficiency of your F&B operations through faster and more precise order processing.
Our platform provides outstanding digital experiences to guests and staff across all outlets.
-Guests can pre-order, set delivery times, arrange delivery or pick-up, and make payments, all in the palm of their hand.
-Fully integrated with both POS and PMS, our solution drives more sales, FREES up staff and meets the demand from guests for a digital, self-service experience.
-The value of being in your guest’s pocket – with digital ordering, hotels generate 20-40% more ancillary revenue.
Hotels save significant costs by keeping menus updated at the press of a button without the need for expensive re-prints and providing access via a QR code.
Read more here – https://www.iris.net/food-beverage-ordering
IRIS Guest Directory
Goodbye leather bound book. Hello pocket compendium.
IRIS guest directory enables hotels to keep on top of the up-to-date information for their guests without endless reprints.
The guest directory offers an efficient, accessible, and far more sustainable alternative to the traditional in-room printed directory, complete with all the information a guest expects including hotel information, maps and local recommendations. A more environmentally friendly solution with no printing costs, all of which can be easily updated online to keep the content relevant and fresh. Guests can access this information wherever they are in a property, at their convenience.
Read more here – https://www.iris.net/guest-directory
IRIS Mobile Concierge
IRIS mobile concierge enables guests to send instant service requests direct to hotel staff from their mobile device. Requests can be dealt with swiftly and efficiently by the relevant department.
It prevents any miscommunication or language barriers for international guests, as well as increases guest satisfaction and boosts revenue for hotels. Give guests an easy and accessible means of connecting with you.
The comprehensive concierge solution provides guests with instant requests, recommendations and booking facilities, on the go.
By implementing this stand alone service request solution, hotels can streamline their front desk operations and reduce the need for additional staff, resulting in cost savings.
Read more here – https://www.iris.net/mobile-concierge
About IRIS
IRIS is a global market leader in digital F&B ordering, guest directory and concierge solutions for hotels, working with many of the world's leading chains including Marriott, Ennismore, Mandarin Oriental, IHG and Four Seasons.
IRIS empowers Hotels and F&B leaders to do what they do best: increase revenue, look after their teams, and provide an outstanding customer experience.
Their flexible hospitality platform enables hotels and restaurants to provide a truly digital ordering experience to their guests, making it easier and faster for guests to browse, order and pay for items and services across multiple outlets.
Since 2010, thousands of hotels on every continent across the world have used IRIS's mobile, tablet and web app technology to boost additional revenues by 20% on average.
More information: www.iris.net or info@iris.net.