Orlando, Florida, November 2016—The American Hotel & Lodging Educational Institute (AHLEI) has developed new preparation and exam materials for the Certified Hotel Administrator (CHA®). The CHA® is the most prestigious certification available for hotel general managers and hospitality executives.
The revised review resources are offered entirely online, with study guide materials available for download in PDF or ePub formats. The program is accessible for online viewing or can be reviewed on the go by downloading the program content to a handheld mobile device, tablet or laptop for offline reading.
All sections of the preparatory material have been updated, and a new section on revenue management has been added. The program also includes an assessment tool with practice tests for each section. The topics, which can be completed in any order, include:
- Financial Management
- Food and Beverage Management
- Human Resources
- Leadership
- Marketing and Sales
- Revenue Management
- Rooms Management
The new format features an exam at the end of each module, rather than one comprehensive final exam. The modular format enables candidates to complete the certification exam over multiple sessions.
For more information, prospective CHA® candidates should contact AHLEI’s Professional Certification department at 888-575-8726 or certification@ahlei.org.
