With new hotel products and technologies emerging at a dizzying rate, hoteliers need a simple way to learn about the ones that can make meaningful improvements to the guest and staff experience. Thatās why Forbes Travel Guide introduced their Brand Official Program in 2017, designed to point the worldās best hoteliers towards products and services worthy of endorsement. ALICE, the industryās leading Hospitality Operations Platform, was named the Guideās Official Staff Operations Technology Provider for 2018.
CEO of Forbes Travel Guide Gerard J. Inzerillo expresses his confidence in the newly-appointed brand official: āWe are extremely pleased to select ALICE as the Official Staff Operations Technology of Forbes Travel Guide. It is essential that staff members at a hotel communicate with each other to satisfy many of the 900 standards by which we evaluate a property. ALICE personalizes its product to meet the needs of each property with whom it partners.ā
ALICE has taken the industry by storm in the five years since the companyās inception. In an industry eager to bridge communication silos between departments, ALICEās vision of a single, unified Hospitality Operations Platform has been met with great interest by the community, with already over 2,000 hotel partners benefitting from the platform.
āWe are extremely proud to be honored by Forbes Travel Guide,ā says Alex Shashou, ALICE Co-Founder and President. āWe built ALICE with Forbesā rigorous 900-point checklist in mind. With our mission to help hotels deliver consistently excellent service, who better to learn from than Forbes?ā
āALICE is innovative and trained to the standards that we use to rate a property. It is constantly modifying its technology based on each client it works with, listening to feedback and adapting offerings to meet that clientās specific needs and wants,ā Mica Hill, SVP of Brand Development for Forbes Travel Guide explains. āIn the end, we really admire the way ALICE allows a propertyās team members to communicate effortlessly with each other, which results in a more engaged guest and a better overall guest experience.ā
ALICE will be at the Forbes Travel Guide Luxury Summit in Los Angeles next week to meet with hoteliers looking to learn more.
