Sonesta Resorts features a duo of stunning oceanfront properties that have experienced great success leveraging SalesAndCatering.com’s suite of hotel sales solutions to drive group business and growth
Charleston, SC – (June 14, 2022) – Sonesta Resorts in Sint Maarten has partnered with SalesAndCatering.com to equip their luxury properties with best-in-class sales and catering technology. When considering ways to scale and enhance their industry-leading brand and support growth across both oceanfront properties, Sonesta Resorts selected STS Cloud, ProposalPath, and e-Signature as their platforms of choice.
“When vetting prospective platforms, we considered three different vendors,” shares Michele Olivier, Director of Sales and Marketing at Sonesta Resorts Sint Maarten. “To make our selection, we compared price, time and cost of set-up, interface options, ease of use, and responsiveness of the vendor and account manager. SalesAndCatering.com rated high on all metrics and impressed us throughout the entire process.”
The all-inclusive Sonesta Resorts Sint Maarten properties represent one of the largest conference centers in the Caribbean region, with 17 venues and 24,000 square feet of flexible space. “The group market is very important to us,” explains Olivier. “For 2022, the group segment is at 25% of our total, up from 11-17% in previous years. STS has given us the ability to streamline leads.” Both Sonesta Resorts Sint Maarten properties — Sonesta Maho Beach Resort, Casino & Spa and the adults-only Sonesta Ocean Point Resort —are currently using all systems and features, and the installation process was equal parts seamless and efficient. “Installation was so fast and efficient. One important benefit of working with such a nimble company is that they are willing to customize for our needs and work with us on anything.” Olivier notes. “Our database was uploaded in better condition than we gave it to them. The platform is incredibly user-friendly from a training perspective, and the SalesAndCatering.com team accommodated us whenever we had unexpected staff changes.”
As a premier hospitality brand, it was important for the Sonesta Resorts Sint Maarten’s team to access a system that helped simplify and streamline key workflows and processes to alleviate administrative pressure. With STS Cloud, ProposalPath, and eSignature in place, the Sonesta Resorts sales team has everything they need to capitalize on leads, drive bookings, enhance productivity, manage relationships, and keep a detailed record of all client touch-points. Utilizing ProposalPath, Michele’s team can create memorable event proposals that match Sonesta’s luxury offering with ease and confidence.
“I started working with Michele in January 2020, when she was with another large hospitality brand. At the time, she was looking to upgrade her properties to another system. However, the price point of the system she was considering was so high that she started entertaining alternative solutions to see what other platforms could suit the needs of her properties,” shares Ryan Hamilton, Co-Founder of SalesAndCatering.com. “After a few demos, she realized our product had all the functionality she needed for her group of hotels, but for an incredibly reasonable price. The savings were so significant that it left room in her budget to add features like ProposalPath, Meeting Space Mapping, online menus, and e-Signature. In the end, she had a complete system with all the bells and whistles her properties needed. When she moved over to Sonesta Resorts Sint Maarten, she built a similar tech stack – and the rest is history.”
Sonesta Resorts boasts several dining options, pools, venue spaces, meeting facilities, live entertainment, luxury amenities, and more- making both properties a sought-after destination for group events and meetings, including weddings and corporate gatherings. “Sonesta Resorts Sint Maarten features two stunning properties perfectly suited for group business,” shares Rick Day, Vice president of Sales and Implementation at SalesAndCatering.com. “We are thrilled to be their sales and catering platform of choice, and I have no doubt that this partnership will continue to garner great success in the years to come. The future is very bright for Sonesta Resorts Sint Maarten.”
Sonesta Maho Beach Resort, the largest, all-inclusive family resort in Sint Maarten, offers a fun vacation experience combined with stellar customer service. Sonesta Maho Beach Resort, Casino & Spa is a destination within a destination with a variety of accommodations and first-rate amenities for singles, couples, families and groups.
The 10-acre, 420-room beachfront property is conveniently located on Sint Maarten’s southwest shore just minutes from the airport overlooking famed Maho Bay and features the oversized Oasis Pool with swim-up bar, waterslides, and separate kids pool with mini aqua park, Beach House Kids Club, Teen Zone, five restaurants, Maho Café and a pizzeria, five bars, Serenity Spa, fitness center, an entertainment program with vibrant live music, daytime and evening activities, and access to tour desk, car rental, and Casino Royale —the largest gaming emporium and theatre on island. With more than 24,000 square-feet of unique indoor and outdoor venues for meetings, groups, weddings big or small, Sonesta Maho Beach Resort, Casino & Spa elevates the vacation experience from memorable to unforgettable.
Sonesta Ocean Point Resort embraces a contemporary Caribbean style, offering an adults-only, all-inclusive vacation experience, while bringing style, luxury and outstanding service to Sint Maarten. Set in the most spectacular location with breathtaking views over Maho Bay, adjacent to Sonesta Maho Beach Resort, Casino & Spa, the 130 all-suite sustainably luxurious “resort within a resort” sits on the westernmost point of the island and features three exclusive pools including The Edge Pool with a zero entry cliffside beach, The Point Pool with viewing deck and semi-private swim-out pools accessible to guests staying in the swim-out suites.
The resort features five bars and three alfresco restaurants including the signature Azul restaurant featuring Mediterranean specialties, Bluefin with its new poké bowl concept and Portofino, the latest addition, offering a modern interpretation of classic Italian favorites. Other resort amenities include 24-hour room service, state-of-the-art fitness center, an open-air wellness area and corner café. Amenities are complemented by exemplary service from personalized concierges and Butler service in the top 25 suite categories for extra comfort and next-level luxury, all culminating in one of the most uniquely designed resorts in Sint Maarten and the entire Caribbean. Apart from the exclusive amenities at Sonesta Ocean Point, guest have full access to all services and facilities at Sonesta Maho Beach Resort, Casino & Spa.
To learn more about STS Cloud, visit Sales and Catering Software Solutions | STS Cloud – Sales & Catering.
